IFS Solutions

CdcVitviMDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

What versions of Microsoft Project Professional are supported for IFS Cloud 24.1 Project Integration?

Hi,what versions of Microsoft Project Professional are supported for IFS Cloud 24.1 Project Integration?Is it only the version of Microsoft Project Professional 2016 that is listed in the technical documentation for IFS Cloud?Thanks for your answers.Vít Maňhal

403

26 days ago

KLNADEESHDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Server Error on a page and and the issue is resolved after a dictionary cache refresh. I would like to know the permanent solution for the issue.

I got a server error on tag index page and the error has gone after a cache refresh. This is 23R2 environment issue. Here is the error log. Please advise me to fix the issue permanently. 6:49:36 TRACE - SERVER stacktrace {"exceptions":[{"class":"com.ifsworld.fnd.common.exceptions.MetaDataRetrievalException","message":"Error occurred while loading metadata for projection [CTagIndexHandling].","invocation":{"class":"com.ifsworld.fnd.storage.datasource.ProjectionLoaderImpl","method":"loadProjection","line":98}}],"stacktrace":[{"class":"com.ifsworld.fnd.storage.datasource.ProjectionLoaderImpl","method":"loadProjection","line":98},{"class":"com.ifsworld.fnd.web.api.FndODataServletBase","method":"serviceODataRequest","line":265},{"class":"com.ifsworld.fnd.web.api.FndODataServletBase","method":"serviceProjectionRequest","line":163},{"class":"com.ifsworld.fnd.web.api.FndODataServletBase","method":"service","line":112},{"class":"javax.servlet.http.HttpServlet","method":"service","line":791},{"c

1042

26 days ago

JoffestiDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

DB_SWITCH_SESSION:Could not switch database proxy session to user [username]

Hi, We are experiencing a DB_SWITCH issue similar to another posted earlier and marked resolved except that in our case, there is a minor a minor difference in the error message, instead of ORA-01017 we get ORA-00022. We've tried the solution proposed in the other topic without success, all our accounts are granted connect. The issue is intermittent and after one or more attempts, our users are usually able to get in. Although i say it is intermittent, the error is experienced quite frequently and we have yet to identify the cause for this error. Here is the full message message: Any help would be greatly appreciated.

198610

26 days ago

AnGoSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Price and Quantity Fields - Expenses on TR and Expense Sheets

Good day. When adding Expenses on a TR/Expense Sheet, two of the fields that are available are Price and Quantity: However, when you Add an Expense, nowhere are these fields available to populate: An example of a type of Expense where this would be useful is Accommodation - let’s say 3 nights @ X amount, and for the total to then be calculated. Anyone who can help in this regard? Thank you. Anya

276

26 days ago

MUNAJANSEDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Unit Cost updated from esimated shop order cost

Hi All, When using the inventory cost setting; Standard Cost, Cost per Part, Zero Cost ForbiddenIn previous releases of IFS, you was forced to calculate cost and copy to cost set one, before receipt of the part as inventory value zero was not allowed. The calculation of cost and set standard cost is a fundamental concept for many companies. We are now running IFS Cloud 23R2 and notice that you are not forced to calculate and set standard cost anymore, is that a new parameter implemented to get old logic to be used?I have read release notes from App 10 and later but haven’t found anything related to this issue. To set Unit Cost based on estimated shop order cost when first received is not accepted by all controlers.

414

26 days ago

OROPAVELNDo Gooder (Customer)

asked in Finance (Financials)

Bank integration and bank statement reconciliation

Dear IFS community,I would like to ask for help with my questions but first I need to describe company situation.Right now we are using IFS Cloud Web version: 22.2.7.20230331080827.0 Current status:Right now we are not using standard IFS functionality to send payments to bank and reconcile bank statements. We have our own functionality which is going to be obsolete, not working properly and needs lot of manual effort. We have +-40 entities in IFS and every entity could have several bank accounts. During month we are talking about +-50K transactions which needs to be correctly paired in IFS. What I need:Let’s take into account only the most common scenario where we need to send to Swift xml format (pain.003) and we receive from Swift xml acknowledgement that it was delivered to bank and later we receive from bank xml MT940 where are visible processed payments.1.) Is there any guide how to setup bank integration flow from scratch?2.) Does IFS support some xml transformation? XML file nee

3343

26 days ago

ShahnawazDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Close Project with open invoices

Hi, How to close the Project with open Customer Invoices. These payments are not expected to come or if it comes then Project can be reopen. As of now, requirement is to close the project. Any idea, how it can be done.

367

26 days ago

AntonioInfoConsultingSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Quick Clockings Reporter in Self Service LTU

In Cloud 24R1,The Employee and Manager Self Service LTU IC15200 provides access to the Quick Clockings Reporter function to Report In - Out Clockings.If a User is allocated an Employee and Manager Self Service LTU licence, would the customer still need to have a Time Reporting Time Clock Licence IC15201 for each user ?

131

26 days ago

AnGoSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Notes for Rejected Travel Request

Good day. Is it possible to add a note as to why a TR was Rejected? We have set up Detail Approval on the TR Configuration. However, once the Manager has approved/rejected the TR, it disappears from the page without being able to provide a reason/note/comment. Any suggestions in this regard? Thank you. Anya

302

26 days ago

KethDo Gooder (Customer)

asked in Finance (Financials)

Import CFONB Bank statement for bank reconciliation

Hello.I would like to import by external file a french standard bank statement for the bank reconciliation.As I have a treasury software, I got the following file (see blow) with the format CFONB120 (CAMT) and I don’t know how to setup my external file in IFS to read it correctly. Could you help me to setup it or send me an example as I suppose I’m not the only person which receive their bank statements by Ebics in a treasury software. Thanks in advanceRegards

4833

26 days ago

oniczechDo Gooder (Partner)

asked in Finance (Financials)

Business Reporter error while saving report

Hello, I’ve got an issue while saving complete report in IFS Business Reporter. It started with the “CLOUD” version and I’m not able to solve it since I’ve tried to seek solution everywhere. When I hit the “Save report” button, this error occures. The file exists in TEMP folder. I’ve also tried different directory but with the same result. Any ideas to solve this problem? Thank you so much,Ondřej Čarný

724

26 days ago

RTTATOVARDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Design Changes and Table Updates Not Reflecting After Initialization in IFS FSM

We are experiencing difficulties with the our IFS FSM application when updating or initializing new designs and features across devices. A sync rule has been created and applied to ensure that all devices reflect the newly designed templates and product updates. However, devices are not displaying the updated content correctly, and critical elements from the templates are missing.Detailed Description:Sync Rule Application:A sync rule was configured and applied globally to update all devices with the latest changes in task templates, product attributes, and other new design features.Problem:Despite applying the sync rule, devices are not showing the updated task templates or product attributes.Certain critical elements from the updated templates are missing on some devices, preventing users from accessing the new designs and features as expected.Troubleshooting Steps Taken:Cleared app cache and app data on affected devices.Reinstalled the IFS FSM mobile app on device.Re-initialized the

7813

26 days ago

KennethPDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

MRP Make entries for phantoms

Will there always be MRP make entries in MRP Part Information and Inventory Part Availability Planning for phantom parts? I guess they are needed for the correct explosion of demands to the next level, but users think it is confusing since they will not create any shop order requisitions.

513

26 days ago

untsrikanthSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error in middle tier deployment

Hi All,While executing the mtinstaller, we are getting the below error and there is no error message or error log. How to figure out the reason for it.All the pods shows as running except the belowifs-db-init-nzmfz 0/1 Pending which goes to pending state

462

27 days ago

Frank HSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Workflow Designer Issue in Edge

I am having the below issue in Edge. I am up to date on Edge updates. I have this issue on multiple computers and in all of our environments. Another user has the same issue and a third doesn’t. Does anyone know of what may be causing this issue? I do not have the issue in Chrome.

592

27 days ago

taenarenDo Gooder (Customer)

asked in Finance (Financials)

Customer Analysis screen

Good day, We are finding instances where, on the Customer Analysis screen (Financials-Accounts Receivable-Customer Analysis) searching populates the correct customer in header but has different customer details in the 'Ledger Items's tab.Has anyone encountered this or similar in Cloud?

160

27 days ago

kruthikaSidekick (Partner)

asked in Finance (Financials)

Invoiced quantity is more then Purchase Quantity

Hello,We have issue , where Invoiced quantity is more then Purchased quantity and Invoiced quantity is in Paid Posted. How to resolve this issue ?Invoiced quantity is 43.5 and Purchased quantity is 40.Regards,Kruthika

281

27 days ago

yenSidekick (Partner)

asked in Finance (Financials)

External supplier invoice load error

I have this load error ‘ The bank account xxxxxx is not valid for Supplier xxx in Company xx.’Anyone know which part went wrong?

3599

27 days ago

sarahkSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Employee Schedules are not matching as per cycle schedule

Hi Team, I have created a schedule as show in below pic My cycle start as 18/3/2024and i have assigned thus schedule for a user starting from 25/11/2024 As we can see in the screenshot Monday is not a REST day as per the assigned schedule please help @ADDMARIAE

282

27 days ago

Louis PlanquartDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

LOV key filter another entity

Hello Community,I’m still a beginner with IFS Cloud, and I need your help with the page designer. For reference, we are using version 24R1.I am trying to add a LOV (List of Values) in an IFS table to display related data. Specifically, on the Sub Contract Indemnities screen, I’d like to display the lines for Revision and Items.To do this, I created a persistent field in the IndemnityRequest entity. However, when I try to access the values in the page configuration, I cannot retrieve the data I need, such as the keys that would allow me to filter values. Interestingly, if I concatenate the keys in the displayed values, I can access them.The issue is that from this point, I don’t know how to use them because I’m unsure if there are any functions available to extract substrings based on a character separator and position.Do you have any tips?Either a way to get the fields required to set up the Data Source Aggregate Refs. Or a method to extract concatenated substrings.Thank you in advance

600

27 days ago

MaggieDPSidekick (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Updating Project Connections

Hi we frequently run into issues when we need to update a project connection; once a customer order is already released due to this error message.Has anyone found a way to making changes to get around this error message?.The need to update is due to the wrong activity having been selected by the user in error.

443

27 days ago

CooAlastLSidekick (Partner)

asked in Supply Chain

Consolidated Price based on Total Quantity ordered on Sales Quotes and Customer Orders

In IFS Procurement in Apps10, where Min Qty based SFPP Price List Lines exist, there is an RMB option to select Consolidate Price Calculation on the PO header. So where the total quantity of a Part across multiple PO Lines reaches the next Min Quantity, IFS will enter/ this unit price across all lines (basing the price on the total quantity order of a Part on a PO, not the quantity at line level). Is there a similar facility on Sales Quotations and Customer Orders that achieves the same result, i.e. sets the sales price based on the total quantity of the part that exists on the same quote/order, but across multiple lines? I know Agreements and Sales Price List Lines can have different min quantities and prices for the same part, however surely there is a facility to base Customer pricing based on the consolidated quantity per Quote or Order ?

27 days ago

Alexander HeinzeSuperhero (Employee)

posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Service Management in IFS Cloud (24R2) - The Service Demystified Trilogy

The Service Management Demystified Trilogy has been updated to 24R2. This is your one-stop shop for:Next-Generation Service Management (a.k.a. Request Management) all-up Scheduling (both Dispatch Console and PSO) for Requests and Work Orders MWO Service (with 90+% of the content applying to MWO Maintenance, too)If you find these documents helpful, please consider leaving a 👍 LIKE. And ⭐ SUBSCRIBE to get updates.

4932

27 days ago

jon.beimbornDo Gooder (Partner)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Cloud Material Transfer Requisition can only Release one line at a time

In Apps 10 IEE a user can select multiple Material Transfer Requisition Lines and the Release command is available to process them all of them at once. In Cloud 23R2 we are finding that with one selected, the Release command is available. However if the user selects multiple lines, the Release command goes away. We made sure the lines selected are all in Planned status which is a pre-req to be able to release. Is this by design, or is this a bug?Thanks!

191

27 days ago

bdoucetteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

23R1 issue with Exporting quick report via scheduled report

Hello,(We are on 23R1.6 in our environments.) We have a quick report that pulls invoice data, we can export this data from the quick report page, completely fine. We encounter no issues and the excel formatting is perfect. The issue we are encountering though, is when scheduling this report via scheduled reports, and having it emailed to our users, we notice that the method used to export the data onto an excel sheet adds an extra space and a new line character before the field values for all columns/rows. We cannot fix this on our end since these characters are added after the data is pulled from the quick report. Has anyone else encountered this issue? Thanks,Bryan

1875

27 days ago

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