IFS Solutions

Hi heros,After finish the installation of IFS Cloud 24R1, I am getting the error message below. All my pods are running, no error on installation. Any Idea? 

On the Sales Contract, there is a field in the Financial Settings called “Copy Contract Item Tax”. It’s in the database in the ifsapp.SALES_CONTRACT table as “COPY_ITEM_TAX” and it is a “TRUE/FALSE” field (all caps, in the database that way). How can I set it to default to “TRUE”? The other text fields were simple but this isn’t.  Etc., until the default area.  I’m not sure what I’m doing wrong. Thanks in advance!

can you think of why on a multilevel repair shop order, after issuing the top level make part (serialized) the multilevel repair structure tab stays greyed out? I am currently experiencing this, this serial has been through a multi-level repair shop order once already to salvage some parts and now more parts need to be salvaged but its not working 

In Apps10 Charges were not included in the Order Amounts in the Customer Order. There was an extra Field “Total Gross incl. Chrg/Curr:” In Cloud this field is no longer there, and Charges are now included in the Order Amounts like “Total Net Amount” and “Total Gross Amount”Is there any way to influence this? As this is confusing after an Upgrade from Apps10 to Cloud.   

Hi All, We are doing an XML integration to create customer orders via incoming customer orders in cloud 24R1. My question is, our customer is using different types of  Order Types to create customer orders.  Is there a standard method to add the Order Type to incoming customer orders as well because there is no Order Type filed in Incoming Customer Order record? Thank You.

Does FSM On Premise OData supports caching of transactional data? If yes, where to configure this?We noticed that first few transactions are slow, while after few OData inbound API requests, the transactions starts processing faster. This looks application is storing cache somewhere. (Just to clarify, we are not looking for metadata caching or refresh cache option (which is done after making config changes in the application))

HelloI meet an issue when trying to publish new custom field in LU OutgoingInvoice next to the other published already. But, unfortunately i got an error PLS-0020: identifier … must be declared. I assumed something got wrong with the whole LU Custom Fields, then i unpublish the only existing.Unfortunately, when trying to publish the newly created i’m getting above error, but when trying to publish the one which was published, i’m getting:   There is no issue to deploy/publish custom fields in other LUs.I assume -942 is an ORA 00942 table or view doesn’t exist error, then when look into body of the CUSTOM_OBJ_SYS.Grant_Privileged_Users__ procedure the only suspicious thing is reading from system view dba_users.What could be a reason behind these issues? Best regards,Wiktor     

Hi,Is there a way to set up the time clock terminal for Work Order time reporting in IFS Cloud? If anyone has experience with this, could you please share the steps or provide any guidance?Thanks & Best Regards,Navoda

Hello IFS Community,As I embark on my journey in this community, I wanted to kick things off by asking: Who here is using Remote Assist within IFS Cloud? I would love to hear about your experiences and how useful you’ve found it in your operations.Looking forward to your insights!

I would like to create separate top nodes within the same accounting structure in IFS Cloud, so that the same code part value (e.g. for code part C) can be placed under different top nodes for different groupings (e.g. one group with topnod for “Budget” and another with topnod “Segment” reporting).The problem is that in the IFS Cloud interface, I cannot "deselect" an existing node in order to create a truly separate top node. When I try to add a new top node, it always ends up under the already existing one, instead of creating two independent hierarchies within the same structure.My requirement is to have two parallel groupings (two top nodes) in the same accounting structure, both using the same code part values.This is how it looks when I created two topnodes since I cannot “deselect” the any of them to create a new one.   

Dear All,There is discrepancy in status of MMR’s generated from PM Action WO’s based on due date. Following its the scenario explained in detail with requirement. Please let me know if there is possibility.Application Version Details:Application service update: 24.2.7Framework service update: 24.2.9IFS Cloud Web version: 24.2.9.20250806053050.0IFS OData provider version: 24.2.9.20250801114025.0 Scenario:We know there is due date in the PM Action maintenance plan. For both Calendar and Condition Based PM's In the Work task template for one of Work List line planned material line is there and this WTT is used in PM Action, it can be either Calendar or Condition. Set up PM Action in such a way that PM falls due today (on sysdate when you are carrying out this scenario). I have set up 2 PMs separately one calendar and other condition. Calendar PM is monthly PM and starts from today. Enter Measurements accordingly so that Condition PM generated WO today (on sysdate) Generate WO for both Cal

Hi All,When employees are applying for absences, it is mandatory to attach a supporting/proof document for the absence type of Medical Leaves. For the other absence types, it is not mandatory. Do we have any standard core functionality in IFS cloud to make attachments are mandatory for specific absence types when absence registration.Regards,MalinG.

Is there anyone here that uses IFS and connects it to Salesforce? I have so many questions about this integration and why certain fields don’t map as expected. We are using the Address Type in IFS to map to certain fields in Salesforce based on the Default Address value, but certain records aren’t getting updated as they should. I did notice that some records in Salesforce don't have the document address populated if the Latitude and Longitude in Salesforce doesn’t match IFS but that doesn’t seem to be consistent enough to me. Thoughts on this anyone?

Hi Team,After uploading PDF attachments using the routing rule Document_file_import, where are they stored?Later, I could link the attachments to the invoice using the Invoice job without any issue. We have a repository configured and I wonder whether loaded attachments supposed to stored there. If not, where are they stored? are there any place in the application we can access them before attaching to invoice ?Our repository is a file share, and I can’t find the attachments I loaded there. Do I need to Check In the document for it to appear? I’m currently unable to do so due to an Aurena Agent error. Appreciate any input on this. 

Hi Team,I have a question about DMS in APP 10. (UPD 25)Is it possible to implement the following functionality in the ERP system?View: PART_CATALOG, Page: Main articleHere, we want to ensure that only a specific authorisation groupis allowed to add documents to the main article.Does anyone here have experience with this very specific topic? Best regardsPascal

Hi @All,we are currently working with IFS Payroll for Germany. As this module will not be usable up to 2028, we are currently plan to implement a new payroll system. We know that there should be a report/file to transfer the data (time clockings, wages) to the payroll system. Can someone give us a hint, where we can find the function for the export? And is it possible to configure the file or do we have to use it as it is?Thanks for your answers.BRAndre

Hi, all of you experts,I’m using IFS Cloud and I have a question related to multiple lines to be moved with transport task. When using move inventory with transport task from Inventory part in stock I would like to have a new transport task created for the picked lines.In my case the selected lines will be added to an already existing transport task which is not yet executed. Do I miss any setup?Best regards,Marita 

Hi All,How do we receive the outbound delivery confirmation from WMS now in IFS Cloud?In APPS10, we had been using WMSINT integrations for this functionality but since we won't be having this in the Cloud version, what are the alternatives in place?How do we receive info from WMS in Cloud?Do we have projections which can be used as replacements to achieve this? BR,Sumit K

Hi All,I understand that editing the quantity in IFS FSM is currently not allowed (blocked hardcoded). However, we would like our users to be able to adjust the quantity of (after) an entered part usage directly in the mobile app.Does anyone have suggestions or know of a possible workaround?Regards,

Hi,I was trying to configure other Task status in ifs cloud, but unable to found any screens related to it.After analysis, I found there is a screen in Service→ Admin-→ Task Status Flow but I was unable to see that screen. I tried logging in with IFSAPP as well but still unable to see that screen. Any idea what needs to be checked?

Problem:   Customer master indicated as customer has WHT implications (say 2%)  When funds received from customer, user use mixed payment for recording payment received.  User notice that this particular transaction did not have WHT implications as this transaction is solely for purchase of goods.  User proceed to delete WHT tax record on invoice details under mixed payment.  However, system did not update change, still restricted amount received at 98%. (net of 2%)  User can proceed to post if user indicate amount received at 98%  The extra 2% will be reflected as a CUPOA (over payment) in the customer ageing account. But when we do this in IFS Apps 10, it works as expected and no CUPOA is created. However, in IFS Cloud, a CUPOA (over-payment) . is created — why does this behavior occur?”

Problem:There is a setting in Company\Invoice\General called “Based discount on Gross amount” meaning that the payment discount is either calculated over the Gross amount (ON) or over the invoice amount ex. tax (OFF). However, this applies to both customer invoices as well as supplier invoices. Currently we have the situation where we have some suppliers calculating the payment discount over the invoice Gross amount and some which calculate it over Nett invoice amount. Needless to say this should be a setting on the payment terms, not a single setting set for an entire company.  Does anyone else have issues with this?

As per current setup, employees have access to their own time card and they can edit/delete time card results from “Time Card” screen. We need to restrict this access so that they should only view their time card results but should’nt be able to change or delete anything, and that access will only be with their managers.Please advise.

Hi All Is there any possiblity to give override region restriction between 2 area for filed technician .

Hi All, Is there any possibility in PSO or FSM where the system will dispatch (commit) a task to a field technician who is already working in a borderline area of one region, if another issue is identified in a nearby location (within 5 km)? In such a case, can the system assign the new task to the same technician working near the border?