IFS Solutions

Afternoon, I have gone to sign off a shop order operation before approving the operation but get the message below. not come across this error message before, does anyone know what has caused this and how to handle the error?thanks,Jamie 

.\installer.cmd --set action=dbinstaller - Executed successfully.\installer.cmd --set action=mtinstaller  - ERROR  Helm could install separately but installer is giving errorThis is workinghelm install ifscloud ifscloud/ifs-cloud `  --version 242.4.0 `  -n tst`  -f E:\ifsremote\ifsroot\config\ifscloud-values.yaml `  --debug 

 A customer using Work Order/Work Task in Cloud (version 24.2.3) is experiencing an issue when creating a service request.After filling out the required information, they are unable to proceed to the next step or finish the process using the “Next” or “Finish” buttons—both buttons (located at the bottom) just continue to load without progressing.I suspect this might be related to missing user permissions. Could anyone advise what specific permission(s) might be required for this customer user?Upper part of the screenBottom part of the screen  Thank youRaghav

Hello all. When creating a BO (Business opportunity) for a customer in IFS Cloud with different physical articles (with variable size and weight) is there a way to calculate freight? We have a freight price list attached to each customer (depending on Ship via code) How could I add correct freight charge on BO to set correct expectations for customer in regards to shipping costs before they place an actual order to us?  Thank you! 

Hello,I need a help to under Inventory Valuation Method and its types standard Cost, weighted avaerage, FIFO and LIfo. definition or the difference.Regards,Kruthika

Hi All. has anyone seen this error? Texto Erro: ORA-21780: Maximum number of object durations exceeded.ORA-06512: em "IFSPET.GENERAL_SYS", line 189ORA-06512: em "IFSPET.GENERAL_SYS", line 76ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 9541ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 2993ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 3004ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1581ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1585ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1878ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1884ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4127ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4230ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6131ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 8638ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_A

I’m working in a 21.2.9 Cloud environment.  We have several SSRS legacy reports that were executed in Apps 9 with a custom menu that passed parameters from the source window to the report.  I see in the Cloud tech docs that the Page Configuration ParameterMapping functionality is not available for MS (SSRS) Reports and that it only works for SQL type reports.  I’m wondering if anyone has come up with a workaround for this issue?  Would creating a command in IFS Developer Studio in the .client code work to call the MS report and pass parameters from the source page?  Or would I run into the same limitation of not being able to pass parameters from the source page into the View SSRS Report  window?

Hi Team, I am not able to create a new permission set by clicking on duplicate option. I  am not able to copy existing permission and create a new one getting below error while doing so. 

Hello, Our customer has the following scenario:Technicians have a shift template of 50 hours per week. However, they are only allowed to work a maximum of 38.5 hours per week. For example, a technician might work 10 hours on Monday, but in that case, they would need to work fewer hours on the remaining days so that the total weekly hours do not exceed 38.5.We’ve tried to replicate this for PSO using utilization or shift utilization, but these features are based on daily utilization and don’t help manage the weekly total effectively.Do you have any suggestions on how we could model this in the system?We are using PSO integrated with IFS Cloud.Best regards,Iulia

Hi All, Recently I tried to create new customized report layout using Report Designer. When I click new button and select the customized report that I created I get below error.Am I missing some necessary step?  

How does IFS collects approvals for supplier invoices? When an invoice has multiple lines and an individual needs to approve several of these lines, the approval exceeds the specific person's approval level. This is because IFS thinks per line when applying the approval, but when it aggregates the amounts, it exceeds the person's approval authority. Therefore, we're wondering if there's a technical solution where IFS would move the approval forward to the correct approver if the amount is higher.

Hi, In APP10 IEE, is it possible to prevent employees from manually editing their time using the time card feature, while allowing them to record time only through the time clock option? 

Hello, I have a question why the sorting of the list suggestion works differently at different functionalities.  I am attaching a TEST PLAN for the functionality.So why is there a difference in terms of suggesting list values ​​for filters?Best regards, Mariusz

Hello IFS Team and Community, I am facing the following error when trying to perform a comprehensive Shop Order Split. In other instances I had this error pop up during Shop Order Report and it would simply stop happening if I would wait a couple minutes. Any idea what could cause this? It seems to be all properly set in Control Plan.Any help or guidance is much appreciated! Error during Shop Order splitControl Plan Tool - Properly setControl Plan Tool Connection 

Hi everyone, i have this issue  i create a command group in Aurena for Go to a Different Page and pass a field as parameter but i have various context and i need to replicate to all context  Exist a way to replicate this change in all context automatically?  Thanks for the Help Regards

Good morning, I was wondering, whether there is any proposal on how to prioritize the processing order for the DOP orders.The customer order has it’s own priority which does not transfer to further levels, however sometimes, we want the planner to really focus on something with later delivery date but more difficult structure. Or just because it is a VIP customer and we want to check as soon as possible, what best delivery date would be possible given the component and capacity availability. Is there any field that I can use from the design department to pass the information to the planning dep. with the possibility to filter based on that? Either on DOP orders or DOP headers? Thank you,Best Regards PetaKu  

We have noticed that Line Code items are consistently assigned a ‘Bill Cost’ of $1.00 and we are not clear on what is causing this behaviour.  The assumption is that a rule or parameter is making this calculation when the line code is added as a non part usage.  Can anyone shed some light on how or where we can default this to $0.00? Line code set-up with Unit Cost as <blank>  Thanks,Richard

We have more than 9000 background jobs with this method every day.Anyone know what’s the trigger of it and what this procedure does?

He there,I have 2 different problems about demand planner on version 10 up.10.TNS PROBLEMI configured demand planner server on application server clearly but i though TNS cant resolved on server. If i start like this on “cmd”, it works. But when i clicked normally to ForecastServer it cant resolve TNS for some how, any idea?set TNS_ADMIN=C:\Oracle\product\12.2.0\client_1\network\adminstart "" "C:\Program Files\IFS Applications\Demand Plan Server 64\DemandPlanServer\ForecastServer.exe"DECODE ProblemMy demand planner working like Turkish NLS Parameter on the database level some how, but the region settings on server is English (United States), and databased configured for English language.When i use “Qualify Parts” option after “Aggregate Daily”, i got error messages from the client about decode transformation problems. I checked the FORECAST_PART view, so it is include standart GEN_YES_NO_API.DECODE method and it is works normally. But the demand planner application cant resolve the dec

Hello, in the MS configuration, two options are available about including supply/forecast in S&OP aggregation. Does anyone has an idea about the imapct of these please? thanks 

I have users that sometimes gets the attached error message (“lookupCache Resource not Found”) when signing in to Smart Client using SSO. It usually occurs on first login for the day and it works after several retries. Does anyone have some suggestions on how we might solve this or what to look for in the logs?   

Hello  We have two companies set up in IFS. Company 1 has a customer invoice that is currently unpaid. Company 1 will be dissolved soon so we would like to move the invoice to Company 2. Is there a proper way to do this in IFS?  Any assistance on this would be appreciated.

The client pays OT based on the region employee is from, If employee is from region A then they will be paid 1.5x times for anytime worked more than 40hours a week, if the employee is from region B they will get paid 1.5x times if they work above 48 hours, whereas for hours 40 - 48 its 1x times.All the employees has 14 day schedule where week 1 is of 33 hours and 40 hours in their second week.The employees are monthly salaried so they are mostly automatic insert of normal hours in time and attendance time base.These employees have only two wage code which generates times, one is 100 for normal wage hours and 200 for Overtime worked.Can someone help me understand how we can configure this using balance functionality.The maximum time an employee can accumalate is 80 hours. 

Hi,I was wondering if anyone had ever encountered this type error (please, see screenshot below) with the Return Travel action on MWO Service.  The transactions type Travel (On Route)  and Work are recorded correctly, but "Return travel" (after completion of the task) generates the previous failed transaction.   Can anyone please help me?ThanksStefania

We load supplier invoices (processed by Pagero) and they arrive in External supplier invoicesIn some cases, we need to change the tax code (derived from the supplier) in the lines and would like the system to recalculate tax amounts, non-deductible tax amount when a change happens. Example:Supplier has default tax code: P22 (22% tax rate fully deductible).Invoice line 1, shows tax code P22Invoice line 2, shows tax code P22If on invoice line 2, we change tax code from P22 to P22-50D (22% tax rate, 50% deductible) we would like the system to recalculate Tax Amount and Non-Deductible Tax amount Is there such option in IFS (we are in version 10 update 15) as this is quite time consuming to manually update net amount, tax amounts, non-deductible tax amounts in invoice lines and invoice tax information?