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Question

Cancel Manual Voucher - Quantity

  • January 30, 2023
  • 3 replies
  • 118 views

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  • Sidekick (Employee)
  • 15 replies

When you have manual voucher with quantity in GL, and you want to cancel the voucher; the accounting information is correct, but the quantity is copied from the original voucher - without reversal / cancelling it. Should it?

In comparison, if you create manual voucher and then interim voucher - even the quantity gets reversed.

3 replies

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  • Superhero (Employee)
  • 1111 replies
  • January 30, 2023

Hi, 

I would expect the quantity to be correct. It would appear that a call center case should be created and reported.   Years ago, great effort was undertaken to make sure the quantities would be correct. 

Best regards, 


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  • Author
  • Sidekick (Employee)
  • 15 replies
  • January 30, 2023

@Thomas Peterson : will do that


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  • Hero (Customer)
  • 133 replies
  • June 3, 2025

@Thomas Peterson was this every fixed? I’m seeing same behavior in 24R1.2. Thanks