In a CTC scenario (in this case Mexico) where customer invoice are sent to the taxation authorities for approval, then sometimes there is a need to cancel an invoice. Process:
- Invoice sent and approved with positive response (UUID no). Given the e-invoice process type, the invoice is posted
- User discover that the invoice is totally wrong. They the user contact the authorities and cancel the invoice (UUID no)
- Invoice is still “alive” in IFS. User create a credit/correction invoice that should not be sent i the taxation authorities, it should be kept inside IFS and matched against the debit invoice for accounting purpose. Given the e-invoice process types used on the customer, it is not possible to post a correction invoice without sending it. I think in App 10 and the MX country package, correction invoices was not sent.
Question: in a CTC scenario and IFS 2023R2, how can an invoice be cancelled “inside IFS” without sending it? It should be possible to post a correction invoice without sending it. We dont want to change the parameters for e-invoice process types on the customer just because an invoice should be cancelled. Cancelled invoice is not the same as “adjust debit invoice with a credit invoice”