IFS Solutions

Hello,  Is it possible to have multiple voucher types in the same file to be imported as external voucher ? Best regards.

In Apps9, one of our clients has a landed cost that should be 0.005980 + 0.000900 = .006880, however the Landed Cost field is showing as 0.01000.  The Decimal Places are showing as 5, yet it seems this cost is being rounded up - over 200K items, this becomes a discrepancy of £624 which is 31.2% out and not acceptable to the client, as their Purchase Orders need to reflect the actual costs.Is anyone aware whether Landed Cost can be forced to display more accurately please?

One of the customers intend to use HR Time Reporting on MWO using the mobile integrations to connect to IFS Cloud time reporting pages. Of course, adding projections from IFS cloud time reporting will consider it a full license and not a MWO LTU user, however the customer also has a Time and Attendance Reporting Light License. If a user is connected to a MWO LTU and a T&A LTU, does this consider it as a full license, two license usages or a single license usage? Thank you

I’m looking to add a condition on the customer order line discount :    When validation, I need to check the discount type then the discount % and Amt/Then do some calculation based on customer loyalty program then authorize a certain amount or %. I’m not able to identify the correct way to deploy the bpa.  I have added a new line to generate an error to detect the correct projection :The error was generated when making a post oncustomerOrderLineDiscountHandling.svc/CustOrderLineDiscountSet(Objkey='ACA0D85ED1304D0FA3399E6087493821')/CustOrderLineDiscountArray The payload is the following : I made a user validation workflow to just read those data for the momentI have activated the workflow with debug enabled When visiting the page OrderLine Discount, before making any thing I get an error.By debugging the workflow I get :  Any idea on how to test the discount data please?We are using IFS 23R1.13

Hello all, I am new to FSM mobile, specifically for iOS platform. Can anybody help me to upgrade U28 to U30 version on iOS mobile. Any step by step documentation will be very helpful. I am totally new to this but I have experience in iOS development. Thank you.

Hi everybody,can someone tell me what has to be configured in order to exchange a banking file with our banking software in IFS Cloud? Regards,Timo

We are experiencing some issues with status synchronization between PSO and FSM. ISSUE 1 and 2: TASK CREATION with or without fixed_commitmentAn activity is created (XML), with or without fixed_commitment flag; In FSM, the task status is Open; PSO automatically allocates the activity; In FSM, the task status changes to Unassigned (with fixed_commitment) or remains Open (without fixed_commitment); In FSM, the schedule_status in the TASK table is 0. In FSM, the update in the DSE_ALLOCATION table takes a while (sometimes minutes, sometimes hours); The activity is manually committed in PSO; In FSM, the task status remains Unassigned (with fixed_commitment) or changes to Unassigned (without fixed_commitment); In FSM, the schedule_status in the TASK table is still 0. After some minutes, the activity in PSO automatically reverts to Allocated (overriding the manual Committed status). TASK CREATION and FIXED_RESOURCE IN PSOIf the resource is fixed in PSO (fixed_resource), the behaviour chang

Cloud 23.1.1I have a logo image that displays in IFS as having an off-white background but the background of the image source is pure white. It displays correctly in Crystal Reports. The image source is jpg and is of correct resolution to not degrade nor cause performance issues with Crystal Reports engine.It may seem trivial, but the documents is printed 1,000 of times per week and looks unprofessional. Furthermore, if users print the document, it increases consumption of print consumables.Has anyone else experienced this issue and is aware of a workaround or resolution?

Hello, I’m reaching out for your help to find out if :Is the transfer of post-its from version V8 and V9 to IFS Cloud done in the same way?Thank you 

Hi,In IFS 10 there was an icon for duplicating accounting lines. Is there something like this in IFS Cloud? I can see most of the icons, but this particular one is not visible.  

Hi all, I believe this was setup a while ago, but I cannot find the location in IFS APPS 10 UPD 22 to undo it. When any Business Opportunity is created, the main representative is added along with an additional representative. I cannot find anywhere in the CRM/SRM Basic Data where this is being set. I don’t see any default templates in use that would add the user. If you block that user, you cannot add any BOs, as it states the representative is not available. Any guidance on where to look to remove this would be appreciated. Thank you! 

Dear community members, I have come across an issue with holiday plan. Once the holiday plan is created I cannot approve it. Instead I get the error message ‘Limit exceeded’. This is weird as there are still enough ‘Unused Hours’ left for that employee.  Please see pic & attachment.  Any ideas or solutions are welcomed.  Thank you!  

in Italy is very common the use of adv invoice, the current IFS standard fuctionality not support the legal requirements for VAT and i want investigate if in other country there is a similar requirement.In italy when we create the adv invoice we should pay the vat and insert the invoice information in the vat books of the month ( does not matter if the invoice is paid or not), the vat code apply to the adv is the same of the final invoice.when we create the final invoice we create the invoice for the total amount and we deduct the amount of the adv invoice.As far as i know there is a Similar requirement in Tunisia. any other coutry has a similar requirement?thanksFlavia

Hi all.Has anyone used Transformers in IFS10 to convert DESADV message?I have a customer that needs that the parts to be only once in the message. I mean, my DESADV has several labels (or several groups, I do not what it is called) for the same inventory part if this part has to be on, for example, 2 pallets, and on each pallet it is indicated how many kilos.But the customer needs only one line per inventory part with the total quantity (in this case, with the total of kilos)Is it possible to do this with Transformers? 

While our technician tries to attach an image on mobile, we are facing an error. I noticed the logs on the server. Does anyone have an idea about this?  

Hi,On IFS Cloud, I’m wondering if it’s possible to open directly a Word-Excel-PPT document in the navigator , without downloading it. And if it is possible, how can we configure it ? I’ve noticed that only Pdf documents can be visualized in the navigator. Thanks for your help !Caroline.

Hi all, After installing IFS Cloud, the following warning appears in the Events message when the "kubectl describe nodes" command is executed. Could you please advise on the cause and how to resolve it? Thank you! Best regards,Feng

Hello !  I am having an issue with one of our intercompany orders we are seeing this error message: “ORA-20124: Error.NULLVALUE: Field [TAX_LIABILITY] is mandatory for Customer Order and requires a value.”I cannot see an issue with the delivery Tax information, or anything incorrect with the lines on the order. Does anyone know how I can further trouble shoot this ? Kind RegardsPaula  

Hello,In IFS, payment tolerances have been set up in the company records under the payment tab, but when entering a customer payment with a discrepancy, the tolerance does not trigger. There seems to be no limit. For example, it is possible to enter a customer payment of €10,000 for an invoice of €1,000 without any restriction.Is there additional configuration required to limit these payment discrepancies, or do we need to set it up for each customer record? Also, what is the purpose of the tolerance setting in the company record? Thanks for your help and have a nice week-end.

Hi everyone, we want to use the supplier request to check if we already registered a supplier in our company in IFS Cloud (as a test for doublets in the onboarding process).Is there any possibility to dial the sensitivity down? E.g. when you’re looking for “AG” the system shows all suppliers that have “AG” in their company names? 

Hi, I’m trying to implement a BPA workflow in IFS Cloud to automate the conversion of DOP Purchase Requisition Lines to Purchase Orders.I’ve identified two potential projection actions to use to perform the conversion, but both are unusable due to workflow limitations:PurchaseRequisitionHandling.svc/CreateRequisitionLineToOrder - Has an array parameter PurchaseRequisitionHandling.svc/CreateRequisitionLineToOrderWf - Uses COMMITHas anyone attempted this before, and maybe can share some guidance?Thanks

Hello, Payroll data that are older than 10 years should be deleted. Is there a function for this or does this data have to be deleted directly from the database?

Hello, I can't create an expense report, I get this error message. Could you please help me?Thank you, Lina

In apps 10, there is a supplier relationship field under the CRM info of the customer window, which means the customer is registered as a supplier as well. But this is not available in Cloud and not even in the ‘ACCOUNT - CRM” window.  Any reason for this or is there any other way in cloud this is addressed? 

Following question was raised to the IFS Support.The amount of the Purchase Order is 420,000. Progress is calculated to be 25%. However, the DOP amount is 420,000. This is 28.57% progress. Although the amounts are the same, the progress is different. The document says that progress is calculated from the amount of the object.Why do we get different progress rates even though the object amounts are the same?The monitoring amounts are different because of the different progress rates.This is what we initially inquired about. Why are the monitoring amounts different? Following answer was provided by IFS Support for 3 different scenarios.In "AC1" (Pattern A) the PO is an object that is directly affecting activity progress because it has come from PMRP, and since you have received it 100% progress is reflected for that, and that's an overall weight of 25% of the planned cost for the activity.In "AC2" (Pattern C), the Misc Demand is handled through the DOP alone so the progress of the DOP su