IFS Solutions

We have a customer planning to go-Live on 24 R2 in January 2026. I understand that customer can be 3 release versions behind.  By the rime 26R1 come out the customer will be 3 versions behind and they are asking whether they are obliged to 26R1 straight away or are they in breach only when 26R2 comes out? can they hold off the deployment for 26R1 after its release date? 

Hi All,If I remember correctly , IFS recommendation is to be in the LATEST Release Update during the implementation phase and get a release update every 12 months after go live.Could anyone let me know the formal ifs link which explains this? I am pretty sure I have seen this but cannot remember where I saw it.

Hello,I am trying to edit the unit cost on the Part screen but run into the below error.ErrorWhen looking at the std_part_cost_view table, it shows that 557727 has not been modified since 2023. When looking at Screen Events for the Part screen, there is only 1 screen event. I am unable to edit the custom metadata as it is under FSM Metadata but when I looked at the column UNIT_COST, it shows that F

Hello, I have several users who are part of an approval Process attached to Business Opportunities. We have just switched to Cloud and previously they were able to do their approvals with no issues. They are also able to do the approvals in our TEST environment without Issue. However in Prod they make it to the point of the pop-up that asks “Do you want to Approve the Selected step?” they click “Ok” and then get a system permission error. I have looked and compared just about everything under permissions I can and have not turned up anything different. Does anyone have any Ideas or suggestions? 

 Receiving a fault message “It is not allowed to modify a Sales Line after creating service Invoice.”Is this standard functionality.  I could have swarn we were able to modify a sales line after creating service invoice.Message occurs when we select ‘New Credit Lines’. 

We are running into some issues with our Work Time Calendar and how it translates to Shop Order dates. We currently run two production shifts, 4 days per work (Mon-Thurs) and scheduling to infinite capacity. Our shift hours as as followed: 1st shift = 5:00am to 3:00pm and 2nd = 3:15pm to 1:15am. We are tying to find a way where transaction dates fall within the start date of the shift, as our 2nd shift hours technically roll into the next day (want midnight - 1:15am hours to count towards the day prior). Since we are scheduling to infinite capacity, it also allows for Friday, from Midnight to 1:15a to be overloaded, from a Shop Order perspective….when we really want Friday as a non-working day and those last hours to count as Thursday. Are there any systematic options for this, other than adjusting the calendar/schedule to drive what we want but have incorrect data (i.e. remove all hours from Friday)?

Has anyone had issues with material reservations on Parked Shop Orders preventing a Purchase Req from generating on Shop Order Outside Operations?  Normally, once a Shop Order is created in the Planned status (usually from a Customer Order), we will put the Shop Order on the Parked status while approvals and verifications are being done.  And, once everything is in order, it is unparked and then put to Released status, which triggers the Purchase Req for a Shop Order Outside Operation.   Unfortunately, there are times in which material for a Shop Order on Park status will get reserved on the Shop Order Materials Tab (normally because it is in high-demand and the team is trying to ensure it is not used elsewhere).  If this happens, though, the Shop Order when unparked will go straight to a Reserved status, and will not go back to Planned status.  It will also never go to a Released status, nor is there a way to manually “release” the Shop Order unless you

Hello,Does anyone know if there is a way to turn off ‘Match case’ on all screens in Cloud? It defaults on some screens but not all. Account Contact is one of them. Apps10 allowed it in System Parameters > User Assistance, but I can’t find anything in Cloud (23R1).  Thanks! 

Hi,We have a setup where site A place purchase order to Site B and site B purchase from external supplier for direct delivery to site A, see below picture.We have tried different setups in supply chain matrix to define transport lead time from external supplier to demand site A but so far without success. Does anyone have an idea if this is possible and if so how? 

Hi Guys, I having a trouble with reconciling  Received Not Invoiced Report to GL. Does any of you know exactly which Posting Types should be considered  when matching Received Not Invoiced Report. With some investigation I understand that M10, M14 and M18 should be considered. There are other types of postings like M189 and M196 posted to similar account. But I do not see these amounts related to Arrival charges in Received Not Invoiced Report.   Thanks

Dear Community,  We need to investigate how is possible to send logfiles from IFS App server and logging information from IFS database to external logging and monitoring tool?Are there any standard or recommended way to do this?Also what is the recommended external logging / monitoring tool for IFS? We are currently on IFS Apps10 UPD 21.  Thank you very much in advance!Kind regards, Balazs

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Hi All, Is there any way to accessing a link mandatory which is inside Mobile Integration in IFS MWO.We want to generate message like “Mandatory step is missing” If a technician forgot to click a link in Mobile Integration before completion a work assignment.TIA:

Hello,our client asked us to evaluate the possibility of starting to use Defect act standard functionality in work orders management.I cannot find such not in IFS10, not in IFS Cloud.Is there some functionality of Defect Act in IFS? Thank you beforehand

Hi,When using excel migration to upload data, when a date is passed, it gets inserted as the prior date. For example, if I am loading external payments with date 5/20/2023 in my excel, once uploaded and going into IFS, it shows as 5/19/2023.The same behavior is observed when a new entity is created and excel migration is used to upload the data.When the data is indicated as 1/1/2023, it uploads as 12/31/2022 automatically.Is this the known behavior of excel migration? if not, what needs to be done to resolve this issue?Best Regards,Dinesha

Dear Team, I am running the external supplier invoice load process through batch load in IFS Cloud (22R2). It appears that the system only recognizes the exact file name and I have been unable to find a mechanism to inject files with different suffixes, such as ExtSuppInv001.txt, ExtSuppInv002.txt, and so on.Is there anyone who is aware of how to accomplish this? If so, could you please share the solution?

I’m currently working on a Workflow where I need a list of distinct values.I need to retrieve a collection of distinct suppliers from a set of Purchase Requisition Lines.I’m currently using an API element to fetch all Purchase Req Lines that meet a certain set of condition e.g. from a specific site. For those Purchase Req Lines the same Vendor/Supplier exists multiple times. However I actually need a distinct list of VendorNo in a collection for a Sub Process.I have tried multiple ways to achieve this but I haven't succeeded yet. Anybody have a suggestion for a solution?

Hi Is it possible to sign a work order in IFS Service Management from Backoffice, i.e. without sending it to the MWO?Regards

Hello. When we run revenue recognition, we noticed that for some of our projects, cost is being recognized even when there are no actual costs. The expectation is that no cost would be recognized. If someone has an idea of why this is happening, I would appreciate it if you could advise.     

Hi,One of my customer is planning to use MCPR (Multi Company Project Reporting) for a large number of companies. They currently have about 80 companies with in total 2.000 projects. It should be possible for each employee to work on a project in any other company. This results in a large number of MCPR connections. We are wondering if this large number or connections can result in perfomance issues.Do you have experience with using MCPR time registration with a large number of connections? Do you experience performance issues with this?Kind regards,Paul Beekmans

Hello,I have created successfully a set of migration jobs to create users.Hopefully, the following system parameter is active :The only point which resist is the following : I’d like to automate with another Migration job, the activation of the first login. Making the automate password  as “ to change on the 1st login” is OK, but presently, the user/password fail! Thanks for your help

 I am trying to setup an object connection transformation for the following. The behaviour I am expecting is :1.Attach a document to Object type2.Attached document should be inherited by all the Functional Objects connected to that Object type3.Attached document should be inherited by the Work Order/ Work Tasks created  which are connected to that Functional Object The items 1 & 2 were successful but the item 3 has failed.Should this be a straightforward connection or am I doing something wrong ? 

Hello everybody :We're facing an awkward situation. Previously, printing the delivery note included all lines from the customer order. For example  whether they were delivered or not But now, we are just getting the line of the delivery action : The print is being done from the Print Delivery Note for customer orders page :    Any idea why or how to analyse please?   

Shop Floor WorkbenchCompany Details: Use Emloyee Labor Cost; TRUESite/Shop Floor Reporting/Direct Labor; Use Employee CostLabor Class: ExistStandard Cost: ExistSalary based rate: not definedWe receive the error USERXXX does not have access to the employee. We thought the standrd cost would be picked?When starting and stopping maunfacturing time/clockings in Shop Floor Workbench.​@Björn Hultgren Can we have any advice of important settings to chage? (Company Details: Use Emloyee Labor Cost; TRUE Site/Shop Floor Reporting/Direct Labor; Use Shop Order Operation Labor Class, works well, and it picks the labor cost) 

We have a client who has a process under which a Shop Order pick list is created and then follows the Assembly it refers to throughout the Assembly procedure.At times this original Pick List can get lost, damaged or defaced to the point it becomes unreadable.Other than going to the Print Manager and hoping that the original is still in the list, is there any way of reprinting the original pick list from within the Shop Order