IFS Solutions

FSM6 U16, If i add a new Request Attachment, it fails to sync the REQUEST_ATTACHMENT record with the error of not all primary key information is present:{“update_request_attachment”:{“request_attachment”:{“request_id”:”123456”,”insert”:””}}} I open the attachment widget with the following script (NOTE: I open the widget for Task Attachments in a similar way and that worsk perfectly): var varRequestID=getControlValue("request","request_id");executeScript("CLEAR_ATTACHMENT_WIDGET_CACHE");setCache("AttachmentWidget__ParentTable", "request");setCache("AttachmentWidget__LinkTable", "request_attachment");setCache("AttachmentWidget__KeyName1", "request_id");setCache("AttachmentWidget__KeyValue1", varRequestID);openAttachmentWidget("BaseAttachmentList", "BaseAttachmentCard", "request", "request_id"); Any clues as to why i am getting the error? 

Hi All,I create a package part and I’m surprise that I cannot reserve the unit via the Customer Order page but to be Reserve via the Quick Order Flow Handling.And second, once reserved and picked, I create my handling unit and attach the part to it but I can’t find it in Handling Units in Shipment Inventory, giving no results. Looking for via Shipment ID, cust order nº or handling units Id.Something strange as well is the message when open the TREE, “Qty without attached reservations:1”which is something I do not get for regular/standard customer orders.Thanks in advance.

In IFS Cloud 23R2.6 we experience that time registrations on work order / - tasks in grid  view, “disappers” when you save the transaction.  You can see the total of work order hours in the line “presense”, but not which work order you have registered your hours… !  If you change to calendar view, the work order no/task is visible.I guess this is an error… Anyone who has had the same experience ?  

We have people all over the place creating and sending/printing customer invoices. The extremely slim Accounting department needs to handle all the Accounts Payable day-to-day work and all customer invoice related issues. But the Report Archive only support querying invoices ordered by the users themselves. Invoices ordered by other users cannot be retrieved from the Report Archive.I expect there are several ways to come around this issue. Which would be the simplest and smartest ways? Please advice.

Hello,We are working on a web application called Web Client Dispatcher, where we manage resource relocation. In this process, we select a district, followed by the relocation start date and end date, and then save the record. For example, if we set the relocation start date as 23/10/2024, the current time is automatically recorded, and we can select any end date before saving the record. At the specified relocation time, the relocation starts, and the relocation flag is triggered in our database, setting the relocation status to "Y". However, the relocation start date in the web client remains editable. We want the start date to become non-editable once the relocation is triggered and the status is set to "Y".  We have implemented this, but we are not seeing the expected output. Please review this issue and let us know if you have any insights. Thank you.

Hello, I want to add some number in attachments section as a new CF in some entity, but in SQL i dont find this number, how can I solve this problem? For some part no I have in attachments section CO Number.

Hello, I created Custom Field in this entity, but when I open my SQL view, it is not there, what should I do?Should I switch on toggle List Of Values for this CF, or there is other option?Thanks   

Hello Everyone, We are working on an integration between IFS and our customers bank to send Payment Files from IFS to the bank to carry out supplier payments. The bank requested PGP encryption for file encryption, and this was handled through a java transformer custom built by our technical team member. This worked successfully where bank was able to decrypt files sent through IFS. We implemented a file naming convention to ensure the required name is captured on the outgoing file and the received file by the bank.  Now the bank is informing us that the file sent cannot be decrypted due to an error message they receive while attempting to decrypt the file (error text was not shared at the time of writing this). The feedback received from the bank is that the file naming convention is causing the error. Has anyone faced a similar issue while decrypting from the banks end? If so, appreciate your thoughts/ feedback/ Solution. Thank you.  Best RegardsAkila

Hi All,Anyone implemented a PGP (Pretty Good Privacy) encryption for our standard SFTP senders via any means? Banking systems requires PGP encryption onto of SFTP for extra security so any implementation of PGP is appreciates even with external tools.Thanks and kind regards,/Tharindu 

Hello.In this case, the employee works alternating morning and evening shifts, so first week morning and second week evening ect. The employee's schedule is defined in the "Employee Schedule and Rules" section, which specifies which shift the schedule starts from. For this employee, it is specified that the schedule starts from the morning week shift. When I try to create Substitute Schedule for him where a holiday sets on an evening week shift, the system sets a morning shift for the holiday, because it selects the shift from the "Employee Schedules and Rules" page at the Shift section, even though I defined in the substitute schedule that it should be an evening shift.Basically, it doesn't matter what is defined in the substitute schedule's Shift section, because the system determines the shift for the day based on the Shift section in the Employee Schedules and Rules. I hope I was able to explain the problem clearly, and that someone might be able to help with this issue.

Hei :) Is it possible to set approval templates for specific Document Formats in IFS Cloud?

We are currently working with IFS Cloud (23R2) and have a requirement to add an additional column to the ‘Print Pick Lists’ window by creating a new custom attribute. However, we have encountered an issue: we are unable to locate the entity ‘PrintPickList’ or the corresponding LU in the ‘Entity Configuration’ window. Additionally, we attempted to create a new entity named ‘PrintPickList’ in the ‘Entity Configuration’ window, but encountered an error during this process. Could you please clarify if it is possible to add custom fields to the ‘Print Pick Lists’ window? If so, could you provide guidance on how to achieve this?Alternatively, is there a possibility that this functionality has been disabled for this specific window?

Hi,When after document migration of several million document revisions with document file from IFSApp8 to IFS Cloud 22R2, it is time consuming to first migrate document files to TST and then to UAT,  when you clone TST to UAT.Is it possible/easy to move document files in file storage, FSS, that are in TST to UAT environment?Best Regards,Geir  

Hello,When I am trying to export all rows under assigned tasks in dispatch console in IFS Cloud the following error is popping up. Can anyone guide regarding what is the issue with this? 

Hi I was wondering if there was a standard process for dealing with First Article Inspection. I was hoping for something that would inform users when a product is finalized and the shipment is coming in. Thanks. 

Greetings Community,IFS 10 UDP16 - IEEWe just stood-up a “stand alone company” (users have no cross-company access).  They use Time Clock, as do most other companies in the larger collection of companies.  What we noticed with users in the stand alone company; there wasn’t the expected company data filtering in the “Employee Clockings” screen.  Users in the stand alone company had access to ALL companies’ clockings data. Does anybody else see this behavior? Does this seem correct?Honestly, I expected the data to be filtered down to the managers subordinates.  But one issue at a time…Thanks for your Read-Time, Troy

The connection to standard tax codes is missing for the tax code used in the invoice. Tax code must be configured for SAFT  

Hi all,Is there an api that I can use to get the posting control details specifications, I am having trouble trying to get the data the cost centre for the sales group.  Thanks

Hi, we have a Reminder Template with four levels, but we want to change it to three.I have tried to remove one, but receive an error message that the template is used in another object (Customer Payment Plan).Do we need to create a new template to get less levels?

I keep getting this error on many lines, I have read up some, fixed purchase group like one thread said, still does not fix the issue - thoughts? Value is missing or has an invalid time interval for posting type M92 control type C31 code part A in company 94.

Hello,  So I upgraded to version 24R1, and i got some entities that are end with Virtual, but they are not showing in entity configuration, where i need to add a field to it.Can someone help? With the best regards, Francisco Lopes

Is it possible to run a selective MRP based on Site and Supplier only?

Hidoes anyone have the new sizing guide for Apps10 UPD25?thanksGary 

If you are using Planning Method A with a safety stock, will MRP generate a suggested order quantity if available stock is below safety stock but there is no demand?

Hello all,We have 1 customer that is very adamant on getting a special test on their Quotes, Order Confirmations and Invoices (at least same text always!).We are still on Apps9, heading for Cloud soon’ish…I’ve tried via Document text, notes etc. But nothing will print automatic on all. We want to avoid having to manually add that Document Text on every single order.Isn’t there a way to get a specific text printed on all documents for that 1 Customer?Thank you,Michael