IFS Solutions

Good day, We are finding instances where, on the Customer Analysis screen (Financials-Accounts Receivable-Customer Analysis) searching populates the correct customer in header but has different customer details in the 'Ledger Items's tab.Has anyone encountered this or similar in Cloud?   

Hello,We have issue , where Invoiced quantity is more then Purchased quantity and Invoiced quantity is in Paid Posted. How to resolve this issue ?Invoiced quantity is 43.5 and Purchased quantity is 40.Regards,Kruthika 

I have this load error ‘ The bank account xxxxxx is not valid for Supplier xxx in Company xx.’Anyone know which part went wrong?

Hi Team, I have created a schedule as show in below pic My cycle start as 18/3/2024and  i have assigned thus schedule for a user starting from 25/11/2024 As we can see in the screenshot Monday is not a REST day as per the assigned schedule   please help ​@ADDMARIAE 

Hello Community,I’m still a beginner with IFS Cloud, and I need your help with the page designer. For reference, we are using version 24R1.I am trying to add a LOV (List of Values) in an IFS table to display related data. Specifically, on the Sub Contract Indemnities screen, I’d like to display the lines for Revision and Items.To do this, I created a persistent field in the IndemnityRequest entity. However, when I try to access the values in the page configuration, I cannot retrieve the data I need, such as the keys that would allow me to filter values. Interestingly, if I concatenate the keys in the displayed values, I can access them.The issue is that from this point, I don’t know how to use them because I’m unsure if there are any functions available to extract substrings based on a character separator and position.Do you have any tips?Either a way to get the fields required to set up the Data Source Aggregate Refs. Or a method to extract concatenated substrings.Thank you in advance

Hi we frequently run into issues when we need to update a project connection; once a customer order is already released due to this error message.Has anyone found a way to making changes to get around this error message?.The need to update is due to the wrong activity having been selected by the user in error. 

In IFS Procurement in Apps10, where Min Qty based SFPP Price List Lines exist, there is an RMB option to select Consolidate Price Calculation on the PO header. So where the total quantity of a Part across multiple PO Lines reaches the next Min Quantity, IFS will enter/ this unit price across all lines (basing the price on the total quantity order of a Part on a PO, not the quantity at line level).  Is there a similar facility on Sales Quotations and Customer Orders that achieves the same result, i.e. sets the sales price based on the total quantity of the part that exists on the same quote/order, but across multiple lines? I know Agreements and Sales Price List Lines can have different min quantities and prices for the same part, however surely there is a facility to base Customer pricing based on the consolidated quantity per Quote or Order ?

In Apps 10 IEE a user can select multiple Material Transfer Requisition Lines and the Release command is available to process them all of them at once.  In Cloud 23R2 we are finding that with one selected, the Release command is available.  However if the user selects multiple lines, the Release command goes away.  We made sure the lines selected are all in Planned status which is a pre-req to be able to release.  Is this by design, or is this a bug?Thanks!

Hello, We are facing a huge issue, in our test and config environments, we cannot inspect workflows anymore, even if they only have a simple projection call in it. When inspecting, we just get the “loading” popup that never goes away. This is on 23R1 and so far, it seems like no one else has been experiencing this other than us. What could be causing this? We’ve refreshed the caches in hopes of resolving this issue but so far nothing has been working. Any and all insight would be very much appreciated. Thanks,Bryan

Is there a way to set the export control on a part so that a license is required, but only if the customer/enduser is in a certain country?  All other countries do not require a license for export. 

In any version, is it possible to determine if a shop order was the result of a comprehensive shop order split?

Hi,In a scenario where PSO is offering a slot initially and after job is allocated to a resource, for some reason after some time PSO is unallocating the job. Please help me to understand if PSO is unallocating the job later why it would offer a slot at first go and what might be the reason to make the job unallocated at later stage Thanks in advance,Lavanya Bandaru 

We have a request from The Business to automate matching of invoices for Customer Checks  - to match against the oldest ones first, or if it matches a months invoices (as the oldest one is in query) as a proposal before the payment is posted against the invoices.I can see many functional issues with this - but at the moment I’m tasked with looking into the technical feasibility. I almost posted as an new user for this question.I can see nothing in standard functionally - has anyone developed anything custom or been down this route before. Thanks,Matt

 If you want to learn more about Service Management in IFS Cloud including all the new capabilities in 24R1, then this is your one-stop shop. I have updated the Demystified Trilogy to 24R1 and posted the files here:IFS Cloud - Scheduling demystified (24R1) | IFS CommunityIFS Cloud - Next-Generation Service Management demystified (24R1) | IFS CommunityIFS Cloud - MWO Service demystified (24R1) | IFS Community

MWO Demystified has been updated to 24R1. It not only includes the updates that came with the latest release, but also a couple of additional areas such as pick-up tasks.If you find this document helpful, please consider leaving a 👍 LIKE.236 pages cover:MWO Service with Work Order Management vs. Request Management Work Crew work Bundle tasks in MWO Work status My misc. allocations Set attention on/off Scope Review Work to Prepare Mobile Integration New Service Request / New Work My Breaks Objects Measurements My Stock Move Stock Purchase handling Request Quotations/Service Quotations Sync Monitor GPS tracking Documents, Media, and Attachments Technician Workflow Surveys/eForms Usability Architecture Security Selected MWO Parameters Synchronization and the offline database What data gets synced? Set up the Mobile User Configuration TroubleshootingDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (24R1) and IFS Cloud - Next-Generation Serv

NGSM Demystified has been updated to 24R1.If you find this document helpful, please consider leaving a 👍 LIKE.164 pages cover:Introduction to Next-Generation Service Management (NGSM) Request Management Bundle Tasks Request Contracts Warranties Service Organizations, Access Groups, and Resources SLA Management Activity Types Scheduling Activity Types Service Catalog and Standard Tasks Recurring Services Location data Availability Patterns Skills MRA - Misc. Resource Allocations Brands, Object Families, and Models Service Object Structured Failure Management Service Notes Event Management General IFS Cloud CapabilitiesDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - Scheduling demystified (24R1) and IFS Cloud - MWO Service demystified (24R1).

Scheduling Demystified has been updated to 24R1. It not only includes the updates that came with the latest release, but it was also restructured and enhanced with conceptual explanations.If you find this document helpful, please consider leaving a 👍 LIKE.198 pages cover:Preamble: Direct Assignment vs. Dispatch Console vs. PSO Work Order Management vs. Request Management Modelling Dataset vs. Scheduling Dataset Scheduling Dataset Parallel Background Processing Modelling Dataset and Basic Data Scheduling Optimization Dataset Scheduling Exceptions Communication between MWO, Dispatch Console and PSO Shift Templates The Supply Side of Scheduling: Resources Skill Management The Demand Side of Scheduling: Tasks Availability Patterns Appointment Booking Dispatch Console Direct Assignment TroubleshootingDon’t forget to check out the rest of the Demystified Trilogy, IFS Cloud - NGSM demystified (24R1) and IFS Cloud - MWO Service demystified (24R1).

Hi,I am developing an integration where the service user connected to and IAM client needs access to all projects in IFS Cloud, restricted or not. Don’t know the project module in IFS Cloud that well but is there another way of granting access, other than the below steps?Creating an employee connected to the service user Adding that employee to a Team Adding all projects in access definition of that Team Setup an event action/workflow that adds access for every future project created I’m using standard projections. 

Hi all,Is it possible to set up a message in the notification bar triggered by specific actions for notifying personnel when they get tasks assigned in the HSEQ module? Since the customer finds emails ineffective. This doesn’t have to be limited to HSEQ; it’s fine if it applies to other modules as well in App10. Example:When a user is marked as responsible role and the next to act in the process flow, they must perform their task for the flow to proceed. To ensure this, the system should display a message or notification to the user upon login, such as:“You are the next to act on NCR 7345”.Thank You!Best Regards,Oshani

Hi!Anyone know how to use this Hidden checkbox on Inventory Locations.Every time i try to press the button nothing happends with the checkbox.i dont see any RMB either to set the location to “Hidden” the help text says:If this check box is selected, it indicates that the specified location has been set as hidden and therefore will not be displayed in the warehouse navigator. This is usually done for locations that are considered obsolete.​​​​​​​

I want to add Object Class Description to this list. How can  I do that?

After project transactions are created, can we update the internal price without manually editing the project transactions? I need to update the standard cost of employees at the end of the month.

Hi,We’re running on IFS CLoud 24.1.4. Accounting is trying to close an old project which dates back from 2018, but are having issues due to project transactions which are not posted.  The transactions in question are shown below, they’re time entered by employees working in another company (multicompany transactions). I’ve tried the “transfer project cost accounting transactions” and “update gl vouchers” to no avail. Any advice would be appreciated.  

Hi All,We see some tasks which has a Nearby event, I believe it's related to the ETA field. But I can't reproduce it. Anyone familiar on this one? Regards, 

Hello,I can’t change some of shop orders size. When I want to change it or increase it, it says “The shop order estimate cost of the manufactured part will be negative. This is not allowed. Check By-Product setup.”How can I change the lot size of shop order?