IFS Solutions

Hi All,The requirement is, when sending out e mails (promotions) to our customers through CRM, we want to see how many customers have read our sales promotional e mails, how many have forwarded them etc., How can we get this information through IFS Cloud CRM?  Thank You. 

Hi All,Do we have a method to add documents from any screen to a document locator structure in IFS?Although, apart from document structure navigator, do we have overview screen similar to document locator? Thanks & Best Regards,Nipun

Hello, I have setup Personal Data Management to anonymize the customer email address. The solution seems to work well. What I don’t understand is the following:is this just hiding the data on client side or did it really updated the value in the DB to m*********** for the email address?We are also using the email address setup in communication method to also send the invoices automatically to the customer by email every time an invoice is printed/posted. Does that mean that after anonymizing the email address it will try to send invoices per email to m*********** and the email will fail?Tagging @dsj Damith as I read some older where you have worked with Personal Data Management functionality.

Hi experts,Could you please let me know if you have managed importing question in the IFS Scope Tool?Please see my attempt to format the Excel file in screenshots below 

HiFor a task, the time difference between work started & completed is automatically clocked & gets filled in time reports. I need to manually go to work task clockings & delete it. Is there a way to avoid getting entry for it?I need to show only the time which is manually filled by FSE.

Hi Friends, I need your help, i’m creating a custom field on Posting Proposal Page in Notes Section here but is not possible, when i try to identify the lu to add the custom field i’m getting this I proceed to create the custom field  And verify , that this change was applied in any view i check the presentation object but in aurena when i try to add as part of the list , dont work  Any idea to solve that issue ?  

In IFS Cloud - does anyone know how to remove the + (add record) symbol from the Project (and Sub Project) Materials and Services screen, but leave it there for Activity Materials and Services screen. We have tried to “@Override” the “page ProjectLevel using Projects {“ statement by adding “visible = [false]” on the tabs but this didn’t work. The below should show what we want to achieve:  

Hi Experts,If I setup a bucket resource, I am not getting ‘Company Settings’ tab in the resource. Hence, I am not able to make a bucket resource a MWO user. Is this the design thinking behind bucket resources when it comes to MWO ?. Or is there any other way to make a bucket resource using MWO ? Or are there any plans to enable MWO for bucket resources in future, if yes any idea when would that be 25R2 or later version?Thank you,RoshanBucket resourceNormal resource 

Hi,I have a question regarding the standard IFS date fields.By using the “Field description” option we can see how some date fields get there values. Many of these date calculations are system created but I was wondering if there is a way to somehow manipulate these system created date calculations in IFS Cloud? For example setting “Planned Ship Period” date field in the Customer Order Line to be calculated the way we would desire.

Can anyone comment or advise on this please?I have a business rule that creates a request_event using this XML:<update_request_event><request_event><request_id>@request_id</request_id><event_type>XXXXXXXXXXXXX</event_type><request_sequence>@request_sequence</request_sequence><insert /></request_event></update_request_event> I also have another rule on the ‘Request Event Notification - Rule 07’ that sends a notification on that event. Here is the issue: If the rule that creates the REQUEST_EVENT fires off REQUEST_TEXT.TEXT_ID, then the REQUEST_EVENT is created as expected and the Notification Rule picks this up and send the Notification out, however field {{request_text.text}} is blank (Substitution map is set up) If the rule that creates the REQUEST_EVENT fires off REQUEST_TEXT.TEXT_LINE_CODE, then the REQUEST_EVENT is created in an identical manner and the Notification Rule picks this up and sends out the Notification a

Hello all, How is the media directory/repertory managed in IFS? Specifically, how should media storage be handled, given that I haven't seen a document class assigned to the media category or a specific directory for it? Wishing you a great day

We would like to understand how we are supposed to work with CUPOA that are not allocated to a certain customer in IFS.For example, if we receive a payment that we cannot allocate to neither a customer nor a supplier, this amount will be booked as a CUPOA using the company as customer.Could you explain the way of working when we don't have any relations with the payee of the erroneous payment. How we can you the mix payment window for this.

Hello all,Trick question !Is it possible to define a contractor (service provider) employment agreement in HR, so that this employee can clock in their hours on IFS, but only their managers can see this information ?  HR employees would not be able to see these clock-ins, even though they have the role of HR Manager.

When we generate an xlsx file with business report we get this message …??thank you in advanceFrédéric Thary

How to keep an inventory part in customer/supplier location (inventory location is not the company inventory) where the part ownership is company owned? ex: Supplier location, it is having the cooling facility to keep medicines, Company paid for the order to the supplier. So, the inventory it is company owned, but located in supplier warehouse. Once customer order medicines from the company, supplier is directly delivering to customer site. 

I have a question about the functionality of the "Cf C Pa1" switch on the inventory part. There is no description of the function of this field. Thank you for your support.  

Looking to collaborate as we embark on implementing the Business Planning module. 

Hi ,In the cloud, I can see color differentiation while setting up region details. Is it possible to see color differentiation on PSO as well? 

Hello, I got this error as you can see below, when I click “Details” in the “Acknowledge payment order details” screen.I noticed that I had 3 payment orders for the same supplier payment proposal, does the error come from here ?Best regards. 

Good morning, I would like to create a custom event on my environment. The event should work like this:- User can pre-invoice when price = 0- When the invoice is preliminary and the price still = 0 should pop up a message or an error about the execution of the operation with the information that the price is 0I would also specifically like to limit the operation of the event to a specific series of invoices, because, for example, invoice adjustments already the user should be able to create with a price of 0 and this determines the series. My question is that I need any guidance to create this event:- On what entity and table to post the event? Do I include any specific conditions?- Or does anyone have such a solution working at their place and would like to help me implement it?  

PDF Documents uploaded in Aurena are not visible in B2B screen for suppiler( suppiler is defined in the B2B supplier screen).Is there any thing need to be done from permission set? Aurena Screen: B2B screen: 

What versions of Camunda and JavaScript are used in our Workflow/BPA? For example, one of my colleagues has noticed that the findIndex() method is not supported, while indexOf() works fine. Additionally, using let as an alternative to var doesn't seem to work, and const is not supported either.

IFS Cloud “Service Contract” page has a command button called “Refresh Lobby Data”. What is the intent of this button? When users create Customer Invoices connected to service contracts (either via Service Contract Invoice plan or Work Order specific sales invoices), how is this revenue updated to the system (Analysis for Servce Contract page) so that one can see it from the page charts? I’ve generated customer invoices but the Service Contract analysis “revenue” graphs will not react to this in any way. It seems that the analysis page uses a IFS Lobby element called REVENUE TYPE ANALYSIS, which is a standard lobby element managed by IFS RnD

Is there a way to auto-refresh a list in Aurena(timer)?

Hello.On a custom page, is that possible to open in a dynamic way another custom page?I meant, I would like to realize something like this :if CF$_MyField = “a”, then open PageA if CF$_MyField = “b”, then open PageB ectEither via a zoom or via a custom menu.Thanks