IFS Solutions

We have recently tested the toggle on a subproject and activity which excludes it from the Progress Calculation.Our scenario for this is we have a subproject with revenue but no cost - there is estimated revenue, planned revenue and posted revenue.  Currently, it would include this in the Periodical Cap process and consider this an overbilling as this subproject is basically 0% complete since there is not estimated or actual cost. In testing, I toggled this option on both the activity and the sub project and then approved the project so the Financial Project was created at that point.  The Financial project does not reflect the estimated revenue for this subproject - which I believe is correct. I ran the Periodical Cap process and the total estimated revenue does NOT include this subproject. However, I’ve got two issues. When the PPC is executed, the total pay app value is reversed, including the sub project which is marked as Excluded from Progress Calculation.  I don’t think this sho

A couple journal entries were made this month after PCA’s were ran. Is there a way to run PCA’s for the same period after all the steps in the PCA Step Definition have already been Executed?

We are running IFS10 with MWO Service app version 10. ✅ Login works fine on newer iPads (iOS 18.5). ❌ On iPad 5th Gen (stuck on iOS 16.7.11), login fails with “Service not reachable.” iOS cannot be updated further on these devices. Business Impact:Our field engineers widely use older iPad 5th Gen devices. Replacing them would mean significant hardware costs and logistics challenges. We need to know if there is a planned MWO v10 update to restore compatibility with iOS 16.7.11, or if an older working IPA build can be used temporarily.

Hi!A customer reached out and asked about the the SMTP authentication for Event Actions in IFS Cloud 22R1. Are there an option to use a modern authentication (like Oauth 2.0) when connecting to Office 365 Exchange server ?  The background is that Microsoft are moving away from legacy authentication methods (in some areas it’s deprecated) and recommend upgrading your authentication method.  https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online 

Dear Experts,We have developed a custom APIs to post transaction data (both header and line-level structures). These APIs have been tested successfully in DEV, TEST, and UAT environments without any issues.Recently, we cloned the UAT environment into a new environment (UAT2). However, in UAT2 the same custom integration fails with the following error:ORA-22813: operand value exceeds system limits The response is always 500 Internal Server Error.We already tried the following: Tested with the original payload (works fine in other environments). Sent a blank/empty JSON payload → still fails with the same error. Verified that standard IFS APIs with POST methods are working fine in UAT2. The problem seems to occur only with the custom API in UAT2. Since the environments are cloned, we expected the behavior to be identical.What could be the possible cause of this error in the cloned environment (UAT2), and what areas should we check (DB settings, CLOB handling, API configuration, etc.

Hi Everyone, When some of our users try to load data from APB they are receiving an <HTML> error. Does anyone know what could be causing this? The are trying to load ~800 shop orders. We are using IFS Cloud 24R1. 

Hello,We did a service update of IFS and after rebase of the pages some pages have no longer a in-place field edit mode and you need to press pencil to edit the fields.Is this a setting in the page designer that we can change?Before rebaseAfter rebaseAfter press pencil  

HI all,Please guide me on possibility of doing this. From an integration we are receiving external links (https) to download person images, and we have to save them for relevant person’s image in apps10 EE. 

Issue:Our warehouse makes Zebra label prints (ZPL) and there's a delay between the button press and the physical print. This is because the flow the document needs to go through is IFS → IFS Print manager → Print spooler → print. Does anyone else have this problem?  Or any tips on how we can optimize this? 

Hi All, Imagine the following data setup and scenario. Demand Site - Site ASupply Site - Site BInternal PO X is created on Site A and sent through to Site B where the internal CO Y is created and processed. The pegging is correctly shown. However, even before Y is delivered, PO X on Site A is available in Register Arrival on Site A and can be receipted while CO Y is in a status prior to Delivered. The expectation is that PO X should only be able to be receipted once CO Y is processed through to Delivered. Am I missing a setting here or does IFS have a different rationale behind this?  Thanks in advance!

Hi,Created a Tax Proposal and in the Details when I selected an Invoice Line and Click “View Tax Invoices” the output does not show the Invoice Detail. is this a Bug or any Setting I missed?Image 1 Image 2 Image 3Thank You

This is in Cloud 23R1.  Trying to create bookmarks using #USER_ID# and other search macros (that’s what apps 9 called them).  Purpose is to have a profile with a bookmark to active work reported by the current user so our operators can keep up with their requests. When you make a bookmark IFS replaces #USER_ID# with the current user...  SAVED SEARCHES do not do this, the macro value is saved... Is this a limitation or am I doing it wrong?  We need a bookmark, not a saved search.  This profile doesn’t require or use any saved searches.  We don’t want to introduce saved searches to this user group. Is there a way to make this work as a bookmark?  Perhaps I need to do it to the profile’s XML export now that I’m thinking about it, but we shouldn’t have to do that.

Trying to migrate customer contacts using FNDMIG and we are receiving the error:   ORA-20124: Error.NULLVALUE: Field [PERSON_ID] is mandatory for Customer Info Contact and requires a value. We are currently using the CUSTOMER_INFO_CONTACT view and CUSTOMER_INFO_CONTACT_API 

Hi everyone,I'm working on a custom consolidated task report in FSM where I merge multiple tasks into a single output. I created a new report template (FULL_INSPECTION_REPORT_GROUPED_4) to generate this merged report.When triggering the report generation from the WebClient, I receive the following message:"Report FULL_INSPECTION_REPORT_GROUPED_4 is being generated asynchronously."However, I never receive a follow-up notification or download link. The report doesn't appear in the downloads, and I can’t retrieve it from anywhere else either.Has anyone faced a similar issue with asynchronous report generation? Any guidance on how to debug or force the download (e.g., check report queue, logs, or configurations) would be greatly appreciated.Thanks in advance!

This is the Report Dataset:select distinct t.task_id,r.cross_reference,t.task_status,   dbo.GetCodeTranslation(NULL, 'INCOMPLETE_REASON', e.description) AS Incomplete_Reason, t.user_def15 FollowUpTask,t.plan_start_dttm,t.plan_end_dttm,r.cust_prob_descr as Description,t.created_dttm,(select STRING_AGG(text_rtf,+ ','+ CHAR(13)) FROM task_text tt where tt.task_id =t.task_id) WorkNotes,ru.user_def7 as coverage_code,pl.name,(select concat(address, ',',CITY,' ',ZIPPOST,',',country) from address where address_id=t.address_id) ConsumerAddress,pl.phone,pl.alternate_phone,pl.email_address,ru.model_id PNC,pr.user_def1 as MLCode,m.EXTERNAL_SYSTEM_ID as modelId,pr.user_def5 as SerialNumber,CONVERT(varchar, pr.MFG_INSTALLED_DT, 103) PurchaseDate,(select description from global_code_table where code_name='BRAND' and code_value = m.default_brand) Brand,(select description from global_code_table where code_name='ELUX_RETAILER' and code_value = pr.user_def4) Retailer,m.product_family ProductSubgroup,ip.

Hi Team,Have any of used the functionality of loading external supplier invoice files (XML) with reference to PDF file in a shared location? I encounter following error and file work fine without defined file path.ORA-64505: NULL or invalid stream argument specifiedORA-06512: at "XDB.DBMS_XMLDOM", line 1980ORA-06512: at "XDB.DBMS_XMLDOM", line 2025ORA-06512: at "SYS.XMLCHARACTERINPUTSTREAM", line 35ORA-06512: at "IFSAPP.RECEIVE_EINVOICE_UTIL_API", line 1276I wonder whether special setup is required in Cloud compared to App 10. 

Hi,Is it possible to send the Reminder Letter to Customers before the invoice is due? If yes, could you please explain the steps. Thanks in Advance. Regards,Mariappan C

IFS Cloud has the option to define the load sequence in the Consolidated shipment. The customer’s requirement is to set the sequence in such a way, that the goods which are delivered last to be loaded first.  Even though this is possible, I can see that the load sequence is missing on the “Load consolidated shipment” window. It is not available under “Handling Units to Load” or “Loaded Handling Units”. Further, even in the related WADACO Configuration it is missing and there’s no such related item to configure.  If the load sequence is added to the consolidated shipment, then it should definitely be available on the “Load consolidated shipment” and in WADACO. Because, if the load sequence is used, the warehouse worker who uses a scanner should know which shipment to be loaded first. Otherwise, there’s no use of having it just in the consolidated shipment. Is this the standard design or is there any other way to achieve this?

We found the below document from a forum regarding IFS HA on ifs cloud, is this information still valid, do we really need minimum 2 node up to work with HA? High Availability of IFS Cloud Environment 24R1 and 24R2This document provides a detailed explanation of the High Availability (HA) behavior of IFS Cloud in the 24R1 and24R2 releases. It compares standard Kubernetes HA concepts with IFS’s recommended HA architecture, andexplains in detail how failures are handled.Normal Operating Condition (3 Nodes Up)- All three middle-tier VMs (which double as Kubernetes nodes) are active.- The load balancer distributes traffic across them on port 443.- Session stickiness ensures a user’s session is pinned to a backend node.- The cluster maintains quorum (majority of control-plane members available).Single Node Failure- Two nodes remain active; quorum is preserved.- Load balancer reroutes traffic away from the failed node.- End users generally experience no disruption.- The failed node can later

Hi all, a few colleagues reported crashes of the MWO App classic on iOS when trying to complete a Work Task visit and starting the Service Report signature.One example is from an iPhone 16, iOS 18.5 and Client version 25.4.1460.0Are problems known? I only found 3 year old conversions with no result posted. Thanks in advance,Chris

In my situation below function was helfull:SELECT fnd_user_property_API.get_value(p.IDENTITY,'SMTP_MAIL_ADDRESS') mail,p.* FROM fnd_user_property p 

Hello, i’m looking for a way to print my Request order but unable to find the print button. In the Prepare work order screen you have the 3 dots and a print option, but in Request management we dont see this option. Work order: Request order: 

Cannot explain myself around a behaviour in purchase order authorisation. Below is how my auth rule is setup. Note the ‘Use Delta Amounts for Auth’ is set to Yes. Now, my PO is initially a placeholder for total of 0.01 value. Then a POCO is created to add another line with a value of 120,000.An authorisation is expected on this POCO, however is not fetched when the Delta Amt for Authorisation is set to yes. In my pov, there is a clear delta amt which is within the range of the auth rule. When the Delta Amt check is set to no, the auth rule is fetched. System - IFS Cloud 23.1.3 

In IFS Cloud, is it possible to generate an error when pressing the search button without entering a value in the search item? If the user does not specify search conditions, the search will take a long time. BPA, page configuration, profile, etc., other than add-ons.

Hi,we would like to format some dates in the notification messages.There are functions like place_time, person_time and time_window.But is there a function to get the date only, so without the time?Reason is, we like to inform our customers about appointment via email but we don´t want to have a time in those emails.Anybody any suggestions how to archive this?ThanksBenjamin