IFS Solutions

ronhuHero (Customer)

Hi, Community, any idea about below error message? this is the first time we saw this error when we are processing a supplier invoice final invoice posting.

1636

16 days ago

pradnyampawarDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

User working on approved vacation day

If user has an approved vacation day but he needs to work for some urgent requirements and then if he reports respective job hours for the same day, how can we get hcm results with vacation as well as job hours (user worked) as per the day type ?

161

16 days ago

ddeckerDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Proper setup for Supervisor Access for supervision of an employee in another organization structure branch.

I have a client requirement where the supervisor is in one branch of the organization and the employee is in another. The branch were the employee is located is not in the same line as the supervisor. In the example below, the supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.The supervisor (Employee 13) is in branch 250MGT, the employee to be supervised (Employee 18) is in branch FINSL.Here is the employee file assignments for each.I added the employee 18’s position as an accessible position to employe 13, but it does not show 13 as a supervised employee.I can add access to the entire branch, as below, but the supervised employees are all of them. (employee 17 and 18)Employee 17 is not in the same position as 18. I don’t understand what the first access set up even does. I thought it would give access to one position in branch FINSL. Below is 17’s employee file just in case someone asks.

303

18 days ago

maheshmuzSidekick (Partner)

asked in Upgrades & Updates

Assistance Required to Resolve Test Connection Errors in SSIS IFSCloud BI

I am encountering the following errors while testing connections in SSIS during the Power BI infrastructure setup in Azure for Self-Hosted BI.ORA-12170: TNS timeout occurredI have verified that there is no issue with connecting to the IFSINFO user.Connection to MSOLAP failed:Errors in the OLE DB provider. Unable to obtain an authentication token using the credentials provided.The script returned a failure result.I have attached a screenshot for your reference.Could you please help me resolve these issues? Your assistance would be greatly appreciated.

141

18 days ago

TieGabriHDo Gooder (Partner)

asked in Supply Chain

Dangerous Goods Declaration Sea Transport

Hi!The online documentation states that depending on the mode of transportation, a different form of the dangerous goods declaration will be printed. E.g. if you send by boat/sea, a dangerous goods declaration for Sea Transport will be printed.I’m not able to get this to trigger at all. No matter if I use a Ship Via for Road Transport or Sea Transport and fill in only Dangerous Goods Data for Road, only for Sea, or both, I still only ever get the Road/ADR version and data on the printout from the Shipment. And that is only when I have ADR Class filled in. I’ve also tried for domestic and export customers.Does anyone know how this is supposed to work? Is it a very specific combination of basic data that is needed to trigger this form of the report? I think I have all necessary DG data (UN No, Proper Shipping Name, Packaging Group, IMDG Class, Ems, ADR Class, Tunnel Code) on the Dangerous Goods Classification Page, but I could be wrong.I got this question from a Customer running Apps 10

421

18 days ago

Chamath KuruppuarachchiHero (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Error when generating Supplier reliability stats

Hi All,I am getting below error when trying to generate the supplier reliability. Seems issue is with the Country GB. Anyone faced this issue and know how to fix this please. Error- The value "UNITED KINGDOM OF GREAT BRITAIN AND NORTHERN IRELAND (THE)" has incorrect format for [COUNTRY_NAME] in Supplier Reliab Stat. Thanks,Chamath

303

18 days ago

NiyomalNHero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Justify a text field in Report Designer

Hi Expert, Does anyone know how we can format a text block to “Justified” in report designer ?I'm working on a report and customer wants to add terms and conditions, and they like to have it formatted as Justified text rather than, left. right alignment.I checked the report designer and couldn't find anything to do this ? Any idea how we can do this or is this kind of limitation we have? Kind Regards!Niyomal.

221

18 days ago

helsteDo Gooder (Customer)

asked in Finance (Financials)

Enabling Parallel Currency in an Existing Company

What is the best option?Enabling Parallel Currency in an Existing Company. Haven’t found anyone with experience in doing this as described in the help text. Create a new company with Parallel Currency enabled and transfer data to the new company.We are running Applications 10, with Customer Orders, Shop Orders, Purchase Orders, HRE with Time Reporting, Fixed Assets, ...

200

18 days ago

LisaMc19Do Gooder (Customer)

asked in Finance (Financials)

Fixed Asset Purchase

we are having issues with buyers choosing the incorrect GL account in the prepostings when purchasing a fixed asset. We have Account turned on as mandatory in PR and PO.Is there a way to populate or ensure the correct GL account is selected when the Fixed asset code part is entered Thanks in advanceLisa Also posted in Asset Management forum

130

18 days ago

IranthaDo Gooder (Employee)

asked in Document Management (DocMan)

FsMigTool using Text file

Hi , Here’s a polished version of your text:I have successfully migrated a document from App9 to the cloud environment using the DocClasses setup. However, when I try to use the File Source method, I encounter a "Document does not exist" error.I am specifically working on one document for testing purposes, and the document is in a valid status for the FSMig tool to fetch. I have attached a screenshot of my setup.Does anyone have any idea what I might be doing wrong? I would appreciate it if someone could point me in the direction of the correct setup.-- Error Log --FsMigTool.cmd -- DocFile.txtRegards,Irantha

112

18 days ago

HurremogluSidekick (Customer)

asked in Document Management (DocMan)

Access on Document Revision

Hi all,I don't want users to see the Access tab but this feature comes from FND_END_USER. FND_END_USER is standart permission set therefore i don’t want change standart permission set.When i get the access tab from FND_END_USER what happens?Or What is other solve?

476

18 days ago

AlvaroFilhoDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How do i know witch IAL is being used by a lobby element?

Hello, all!Is there a way to know witch IAL is being used by a lobby element, on a list, for example? Is there any view that can list the name of the lobby element and its view?Currently i’m on a job sanitizing IALs and knowing witch lobby element is using an specific IAL would be very helpful. I’ll have to switch up the data source of the lobby elements once i get done the sanitize. Thank you!

251

18 days ago

CaroleSidekick (Customer)

asked in Assets (Asset Management)

Report In information on work order - IFS Cloud 23R2

In IFS Cloud 23.2.9, in work order management through maintenance module, I am not able to find the class that is assigned to the corrected fault on the work order as we could have in previous version.Field “class” in V8 :In VCloud, we can see 2 times the field “Item class” in the execute work task window but both are not the ones we need. Wouldn’t it be a bug to have the same “item class” field on this window and not to have the “class” field ? What is strange is that I can see the required field on historical work order but not able to reach it in the flow🤔 Thanks for your help

462

18 days ago

tsienkoDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO 6.14.38 - Failed to select from ARC_Snapshot_Timetable_Usage.

Hello,After updating the PSO to version 6.14.0.38, I’ve noticed that a lot of errors appear in the Events tab:ErrorARCFailed to select from ARC_Snapshot_Timetable_Usage.Going on deeper details, we can see Oracle error:Database Error: 936 Oracle.ManagedDataAccess.Client.OracleException (0x80004005): ORA-00936: missing expression https://docs.oracle.com/error-help/db/ora-00936/ at OracleInternal.ServiceObjects.OracleFailoverMgrImpl.OnError(OracleConnection connection, CallHistoryRecord chr, Object mi, Exception ex, Boolean bTopLevelCall, Boolean& bCanRecordNewCall) at Oracle.ManagedDataAccess.Client.OracleCommand.ExecuteDbDataReader(CommandBehavior behavior) at ThreeSixty.DAL.DBAccess.RetrieveData(IDbCommand command, DataTable dtTableToSelect, Boolean bCheckForDuplicates, Boolean bFirstRowOnly, Boolean bAdditionalRows, List`1 lstrExcludedColumns)Looks like some sql definiton error from ARC service...but I couldn’t find the rootcause of it.We have 3 environments of PSO, after the 6.14

282

18 days ago

HurremogluSidekick (Customer)

asked in Document Management (DocMan)

Getting Administrator Authority

Hello everyone,I want to take the administrator authority from the user who created the document revision.How can I do it? Best Regards.

436

18 days ago

Fatih YILDIRIM GumabsDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Inventory Part > Classification > Product Category

Hello everyone, Where can i enter the basic data for Inventory Part > Classification > Product Category and where can i use this information? Thank you,Fatih YILDIRIM

1704

18 days ago

LisaMc19Do Gooder (Customer)

asked in Assets (Asset Management)

Fixed Asset Purchases

161

18 days ago

blackebonySidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Shop order release error

Hi,Every time my customer tries to release a shop order , he gets a locked message error saying that it can’t be done, then when he tries again a few minutes later, the release works.It has been a recurring issue for all of his shops orders releases and wants to know where the issue comes from and how to prevent it? Thanks for your help. PS: I have screen shots if needed but it’s in french and I was not able to replicate the issue in the test environment.

302

18 days ago

PennyBSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Time Authorization across Companies

I’ve used the Person ID of our payroll officer to grant them access to employees outside their employing company, to be able to authorize time and transfer to our payroll software. i.e. employee in Company ABC, but needs to authorize time in Company XYZ. Similar to this topic : The user is able to view the time registration/employee in the Authorization screeen, but is receiving an error message ‘Access Denied. You cannot authorize records within Time Pers Diary logical unit’ after attempting to authorize. Any ideas what is missing?

1545

18 days ago

JacJLSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Setup Mobile Work Order with IFS Cloud

Hello,I am looking for help to get a clear set of instructions on how to get MWO working with IFS Cloud. I have noticed there is a lot of documentation that depends on which version you are installing. I am looking to setup the most recent on Aurena Native. Following Questions:Am I to follow the Regular Set of instructions for installing the Touch Apps Server? - IFS Touch Apps Server Installation I am having a hard time understanding how to get data to be sent between IFS Client and MWO, is there a clear set of instructions for this? I found the following Mobile work order pages: Mobile Work Order - Technical Documentation For IFS Cloud IFS Cloud DocumentationBoth of these pages mention different permissions that need to be setup. Should I be referencing both of these pages?I also noticed the one page mentions Group Push and that Users need to be connected to sites. Is there anywhere that clearly explains how this can be setup? Any help is appreciated.

475

19 days ago

AMcKevitt77Do Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Cleanup of Inventory not clearing all stock when 0 are on hand

We are running the cleanup of inventory background job daily, we have this set to 0 days before current date so it will clear everything with an old activity date. The job is running each day as I can see that it is clearing out inventory, however I am left with lines that will not clear. These lines have 0 on hand quantity, 0 in transit, are not frozen and the last activity date is prior to the job being executed. The transaction history for these parts are also showing as old dates. Is there anything else that would block these lines from clearing when the cleanup background job is executed? Thanks

2395

19 days ago

DFSNYANDEDDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

WO Generated Lead time on WTT and PM action

Hi, I am trying to update a WO Generated Lead time field on a number of PM actions connected to one Work task template. However when I update the value in the work task template and run the Update Connected PM Action job the value on the WO Generated Lead time field for connected PM action don't get updated. Could some point me in the right direction on how to achieve this please?

130

19 days ago

ashokvankaDo Gooder (Customer)

asked in Data Migration

Mass customer Project Approval

Dear All, We have 1K plus customer projects that need to be migrated to IFS cloud from legacy application. I would like to check with you, if there is any way to mass approve all the projects in a go please ?I would also like to know if there is anyway to update service line information at Pre-Posting tab at finance project level, also code string completion? Appreciate your valuable inputs.Kind regards,Ashok.

363

19 days ago

mrsweeneyDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Apps10 IE Custom URL in lobby element not going to external webpage

Hello,I am trying to create an external link that will take our users to an external website. The address is https:\\inet.example.com (example was used to hide the real value). The link works in a browser such as Google.This is the screen after the link is clicked on. I have tried https:\\www.ebay.com and am able to get to the Ebay page.Does this have anything to do with the URL address not being ‘https:\\www’?Thank you in advance!

4796

19 days ago

REYGILLISRESDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Accessing Build Place - Authenticator App

When trying to access our Build Place, I’m being asked to confirm my MFA for my account; however I’ve changed mobile phones and have lost the entry in my Authenticator App - is there anyway I can turn off MFA / reset my account or re-populate the Authenticator app?

463

19 days ago

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