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Question

Purchase Order Mail to the Authorizers

  • August 21, 2026
  • 2 replies
  • 38 views

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I am attempting to receive email notifications for PO authorization in the CFG environment. Below is the description of my scenario:

When a purchase order is released, the authorizers should be notified via email. To enable this functionality, I have activated the event action. However, the authorizers are not receiving any email notifications.

When the Notification Scheduler is scheduled, then the notifications starts sending mails (each time the schedule executes). 

Is this the way the application needs to be configured?

2 replies

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  • Hero (Partner)
  • August 21, 2026

Have you already enabled the “Notify User” toggle on the Authorizers tab of the Purchase Authorization Basic Data page?


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  • Author
  • Do Gooder (Partner)
  • August 24, 2026

Yes. That is enabled. If we disable the “Notify User” then even with the batch job, mails do not get triggered.