IFS Solutions

I want to add a Navigation command group on a sub-section of Inventory Part On Hand Development.  In the screenshot below, the “header” section has an option for Commandgroups (yellow), but the sub-section that contains all of the information, Inventory Part Onhand Develop List, does not have an option for Commandgroups (red line).  Is it possible to add a Command group here?

I am looking to automate the shipping address (to Supplier A) on a PO for some component parts (from Supplier B) in IFS10There is no customer order attached to this demand, as such we cannot use the supply code (on sales part) to drive this change. We need to set this up on a per part as they only apply to a handful of parts that we order from Supplier B. (ie. We cannot set this up against the supplier record)  

Hi All, I wonder if anyone has any recommendations for Time Clock hardware?  We are upgrading from Apps 10 to IFS Cloud and will no longer be using our Kaba solution.  We have investigated Time Clock and are happy with the way it functions, but are unsure of how to implement something robust for our users. For example, I assume we will need a tablet with a built in card reader that essentially never times out that requires no interaction from the user other than a card swipe.  Does anyone have any success stories to share or recommendations for us? Many thanks, Scott

My company is upgrading from APP9 to Cloud. We’ve only found the Create Picklist for Customer Orders screen. Is there any screen or option to create picklist for customer order lines. We may have a customer order with 50 lines, all 50 are reserved, but we would only want to print the picklist for 25 of the lines. We’ve not found a way to print for specific customer order lines and avoid printing for the other 25 lines if they are on the same customer order. 

Hi,I use IFS Cloud (Application service update: 23.2.1).I create a new file type in the EDM basic data. This is for the .stp Extension (3D Files from CAD)Then I use this new file type when creating a new document revision. When I try to approve the revision, I have this message :“The number of PDF files and/or the combination of view and original files on this document is invalid for PDF signature and certification. If you are an end-user, talk to your system administrator. If you are calling this API from code, check your data or consider using the more specific method to sign your PDF file.”This file type is not PDF so I don’t want (and I can’t) use e-sign for this file.I use several document class to test and the result is the same.If I use a already created file type, this OK, I can validate it without any problems. Does somebody have any ideas about this issue ?Thanks for your feedback if you have same issue.Nicolas.  

I have a customer that needs to send payment notice instead of using account or bank/plusgiro. This is not common nowadays but the need it. Anyone who knows how to set up this in cloud?Many thanksLena Hermodsson

Hello friends. Is there any Learning Path to start learning how to manage Assyst. Starting from the bottom ground (instead  having to follow the online raw documentation)?I´m well rounded in ITIL4 itself and in other ITSM tools, like GLPI, OCS, Microsoft System Manager and CA SDM, and I need to obtain structured learning for assyst ?

HI ,Could you please advise on how to connect a PO with a service request in cloud.Many ThanksLK 

Morning,I am trying to clean up the search domains.What would be the correct order for running the jobs.?Drop Synchronized Optimized RebuildIs it essential to run all the jobs

hiHow to delete the work clocking? I saw the delete button is available for some clockings but not for all. Ex. for task 8 below, the option does not come. 

Hi All, Currently, we are trying to enable public access to the application. However, when accessing it from a local machine, the URL is showing as unsecure, and the certificate CN is different—the one listed belongs to the ingress.  When accessing the application via the Management server or through the private network (by routing directly to the Middle Tier private IP), the application works fine.Has anyone experienced this kind of issue previously?

Hi,We’ve recently began using Aurena in Apps10 for some departments, rather than EE, but we have an intermittent issue where users see this error when they log in sometimes.Database error occurred. Contact administrator. Url: …...main/ifsapplications/projection/v1/ClientNavigator.svc/LoadNavigatorMain(ScopeId='global')The navigator does not load at all, forcing users to log out and back in.We’ve raised a support case, but wondering if anyone has encountered this before?Regards,William

Hello All,I am unable to print purchase order. Getting the error below error message.Please guide me which screen access needed.Regards,Mrunal khante 

Hi Experts,We are going to make new application server for testing UPD.please guide how to install application 10 server.

Hello Experts, when the customer try to open the PSO web client: They get the following error400 Bad RequestRequest Header Or Cookie Too Large The users get the error every time they try to open the client, but using the browser in private mode prevents it from happening.Not all users are affected, unfortunately we do not see a pattern which users are affected and which are not.The PSO version is 6.9.0.25 and they are running on an on premise environment.Clearing the browser cache does not solve the issue. Any thoughts? or Any suggestions of approach?ThanksKalpa

One of our customers has a requirement to have two b2b shopping cart instances at the same time. One will be for the user default site and other will be for a different site.Usually we should have only one shopping cart instance at a time. This seems to be a very specific requirement.Any previous experience of this kind of implementation? 

Hello community, Customer needs to transfer document from DB to Storage. The following steps were our test after we added a new document on an inventory part: activate repository * (Default)  - Status set to 'Generating' which is set to Database deactivate repository TEST (this is where the document class is set to Klasse 200-400) – Status set to 'Usable' check-in Doc -> this is then saved in  * (DEFAULT) so the database (this is correct) Then activate repository TEST (Generating) und deactivate * (Default) (Usable) select  repository * and transfer option is activated Select transfer – From Default to TEST – select file to transfer and finish. Where does our file end up? this part did not work. We could not find our file in the docman.The file is definitely gone. The next test it didn't show as available for transfer anymore but we also couldn't open the document anymore. Does anyone have some experience with this? Thank you very much. Jiri

Hello! I’m supposed to build a new delivery for an IFS10 customer, but for some reason I cannot seem to open the IFS Config Builder 10 tool at all. I’ve tried on multiple different machines, but the issue seems to persist. I also tried to download the latest version from developer.ifs.com, but get the same error. Opening the IfsConfigBuilder.exe immediately crashes, and no program is opened. I can see an error in Windows event logs as follows: Faulting application name: IfsConfigBuilder.exe, version: 10.0.5.3, time stamp: 0x5e8424f3Faulting module name: KERNELBASE.dll, version: 10.0.17763.6054, time stamp: 0x63366e2aException code: 0xe0434352Fault offset: 0x00126362Faulting process id: 0x2448Faulting application start time: 0x01daf91486e501c1Faulting application path: C:\Program Files (x86)\IFS\IFSConfigBuilder10\IfsConfigBuilder.exeFaulting module path: C:\Windows\System32\KERNELBASE.dllReport Id: 648c955f-89c1-431a-8e0c-aac40f905726Faulting package full name: Faulting package-relativ

Will it be possible to use progress field at the Page Designer level in future versions of IFS Cloud?In 25R1 you can set control as “progress”, but you cannot complete the parameterization.

From what I checked in version 25R1, it is impossible to make more complicated filters.For example:condition1 AND (condition 2 OR condition3) (condition1 AND condition2) OR (condition3 AND condition4)Will this be possible in the next versions?

I have a query regarding the Change Order window.There is no field to check the Performed Date and Completed Date for an Engineering Change Order. Below is where the CO Approved Date and Analyzed Date can be checked. We need to know where the Performed Date and Completed Date can be found.Could you please suggest or advise on this issue?  

Hi,We are currently using Event Actions to send email from IFS and want to move to Report Rules for the greater flexibility offered and because it’s the IFS recommended way of sending email.Taking Customer Orders as an example:We want all of our emails to be driven from the Share - Email Order Confirmation screen which is opened when hitting Share - Email Order Confirmation (funnily enough!!):Hitting OK generates the Customer Order Confirmation report PDF and emails the report to 123@email.com as expected.The problem comes when printing the Order Confirmationwhich brings up this screen (I’ll call it the Print Dialog screen):If you hit OK then the Report Rule will run and will email the report to 123@email.com. We don’t want this. Ignore the Email box in the picture above, that is a different issue and doesn’t affect the question. What is needed is a condition on the Report Rule that prevents it from sending an email if the Report Rule has been fired from the Print Dialog screen.Our bes

Hi Community, do you know if it is possible to sort column as number ans not as string on standard screen.Example : we have 1 /15 /16 /2 /3 /4 and we need : 1 / 2 / 3 /4 /15 /16  

I have a ticket open about this but according to support I need more support from the community e.g. other customers reporting the same behavior and acknowledging that this is not what is intended.Essentially what’s happened is I have identified a bug in the calendar. I am using 4 different day types in this specific calendar and the details of said day types are linked in the document attached.The week starts on a Sunday, so we have SUNUK that runs from 11 PM to Midnight. (1 hr)Sunday is followed by MON-THUR which runs from Midnight to Midnight (this includes 3, 1 hour breaks for each shift outlined in the doc attached). This day type runs from Monday through Thursday.Lastly, the week ends on a Friday, FRIUK runs from midnight to 11 PM and has 3, 1 hour breaks.Now what’s happening is that when the calendar is generated for the work center, Thursday is stealing Friday’s time slot of midnight to 3AM so the last period in Thursday runs from 8 PM to 3AM the following day…This doesn’t make

Just upgraded to 25R1 SU3 and I wanted to do a quick test of the this new widget.Company announcements work fine alone, but if I try to enable the following special event for the same company if fails with date not valid for month specified. Has anyone else had similar issues? Our time sone is Europe/Oslo