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Return material authorization

  • Nov 21, 2025 11:06 AM UTC
  • 5 replies
  • 255 views

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In the Return Material Authorization tab the ‘Receive parts’ and ‘Receive parts against order deliveries’ and missing only the ‘Scrap parts’ option is visible 
How to receive the returned parts?

Best answer by TntKirtaS

Hello, 
For the newer version of IFS cloud that action is now available at register arrivals. After creating and releasing the RMA, you can go to register arrivals and find your line and receive it from that page. After that your status on RMA page will also be updated.
Hope this helps!


Regards,
Kirtan Shah 

 

 

 

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5 replies

PRODQ
Superhero (Customer)
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  • Superhero (Customer)
  • Nov 21, 2025 11:08 AM UTC

This is actioned now in Register Arrivals 

 


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  • Author
  • Do Gooder (Partner)
  • Nov 21, 2025 1:10 PM UTC

No its not available there


Nikila Dis
Superhero (Employee)
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  • Superhero (Employee)
  • Nov 21, 2025 2:24 PM UTC

Hi ​@TntAnnmaS ,

Could you please let me know the Master Track/SU you are currently working on? Normally the receipt function has been centralized from 22r2 onwards so now you have to go to Register Arrivals and receive the RMA from there. 

Regards,

Nikila Dissanayake
 


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  • Do Gooder (Partner)
  • Answer
  • Nov 24, 2025 6:25 AM UTC

Hello, 
For the newer version of IFS cloud that action is now available at register arrivals. After creating and releasing the RMA, you can go to register arrivals and find your line and receive it from that page. After that your status on RMA page will also be updated.
Hope this helps!


Regards,
Kirtan Shah 

 

 

 


PRODQ
Superhero (Customer)
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  • Superhero (Customer)
  • Nov 24, 2025 9:13 AM UTC

No its not available there

Do you have Access/Permission to ‘Register Arrivals’?  Is the item on the RMA line an Inventory Part?  Do you have a Quantity on the RMA line?  

Your RMA number is ‘Source Ref 1’ .