IFS Solutions

what is the difference between the raw mathing and head matching?

An error "ORA-01403: no data found" we tried to release a blocked order in "Handle Blocked Customer Orders".   

Hi!Where can I find the Interval setting for events in PM actions in IFS? I want to configure different PMs to generate at different intervals within the same event. I´m usin IFS Cloud. Its described in a answer 3 years ago;  “When you enter the event data into your PMs you just enter as follows.PM ‘X’ - Event = <event name> , Start = 1, Interval = 1 PM ‘Y’ Event = <event name> , Start = 1, Interval = 3Now when running your event generation for event <event name> you will get PM ’X’ generated each time and PM ‘Y’ every third time.” kind regards Emma

Hello,In Work Order Planning (Gant) form there is identification line for Work Order “Earliest Start” and “Latest Finish”: the green line:I can move the “Latest Finish” manually:But “Latest Start” is not possible to move manually. Why?Thank you beforehand for any explanation:)

 I am trying to access some data via web url using the link generated from “copy data link” When I tried, I got an authentication error saying "We couldn't authenticate with the credentials provided. Please try again."I'm using- IFS Cloud 25R2- Office 365 E3 for Excel.There's a similar question in this post, but I can't reproduce it with a different version. Does anyone know how to solve it?https://community.ifs.com/framework-experience-infrastructure-cloud-integration-dev-tools-50/ifs10-rest-api-authentication-from-ms-office-error-49792?tid=49792&fid=50

HI, is possible to indicate in a “warranty” task under the “part required material” screen in MWO that this specific “required material” is under warranty. I don’t see this option when the field engineer create a new one “required material”.  Also in IFS cloud. backoffice is not be able to identify this “material line” as “warranty”I’m using IFS cloud 25R1 

Hi All,I’ve an issue that I’m not able to understand: i systematically have a gap between the part unit cost and the panned cost on a project. The cost of raw materials (prod structure) is missing In this example we can constat the issue between a customer order and a project:But i have the same problem withshop orders and misc demands, Does anyone has an idea about this issue? Thanks in advance :) Antoine

Hello,I'm looking for a document or even a video tutorial that clearly explains, step by step, how the sustainability management module works. I need something that shows the exact sequence of data entry events in the order they are supposed to happen. I'm trying to explore the module, but I keep running into things that don't make sense to me. For example, at the moment I can't figure out how to enter measurements into the sustainability plan, it does´t offer me this function. 

Jinsu virtual invoices are  transferred from “Virtual Invoices in Progress page”. The file automatically goes to the user download folder.  The customer requires it to be stored on the FTP server. This is only possible if running the Jinsui Export file once again using the External File Assistant. Through a routing rule / routing address setup, it is possible to set the path to the folder on the FTP.Issue is that the export can only be done for one virtual invoice at the time. The customer has around 1000 invoices so this solution will not fit.Is there anyone who have come across the same issue and found a solution to have the Jinsui file stored on the FTP without having the user to manually move the file from their download folder to the FTP?

Community,wondering how to resolve below issue? I am trying to approve below supplier payment, got this error - no SUPIA number series which is available in the system, please refer to below screenshots. 

I have been told it is not possible to have a menu option/button from a form (eg Functional Object) taking the user to a Lobby and passing a parameter to the same, where the link is dynamic using the environments URL rather than hard-coding it, creating extra work when db is copied having to change hard coded URL’s. Isn’t there a way to have a dynamic URL in this scenario? e.g. https://prod.domain.se/main/ifsapplications/web/lobby/9bc0e701-c84a-4cc9-990b-f98dcb475ed1 and https://test.domain.se/main/ifsapplications/web/lobby/9bc0e701-c84a-4cc9-990b-f98dcb475ed1

Hey,Issue: Individual repair prices for are not visible in IFS for external repair services.We are using Purchase orders to send out parts for external repair and they are generated from disposition shop orders. I was wondering if IFS has function to upload repair vendor price lists and then pick individual repair prices  and combination of repair (standard repair, extended repair, etc) which would then generate the total cost for repair to purchase order. Is anyone using similar solution and how have you set this up?We are using supplier for purchase part price list for new parts (uploaded with migration from supplier catalog), but repair prices seems to be trickier. We are using IFSAPP10 and moving to IFSCloud next year.

Hi, Do anybody knows if there is a possibility to add “Tooltip” for Lobby Element?I see it could be nice to have more explenation in details what the element contains/shows.Is it possible?Br. Barbara

Hello , Since October 1st, we no longer receive the return receipt for invoices sent by Hacienda Spain. The invoices are indeed received by Hacienda, but we receive the error message at the bottom. Do you have any idea what might be causing this? ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: ifs.fnd.connect.http.InternalServerErrorException: InternalServerErrorException: 500#{"error":{"code":"DATABASE_ERROR","message":"Database error occurred. Contact administrator.","details":[{"code":20110,"message":"ORA-20110: InvDataReportingUtility.INVALIDINV: Invoice BC-00002262 has invalid tax id number"}]}}!--scriptorendfragment-->!--scriptorstartfragment--> 

Hi,In some instances we want to enter a Supplier Invoice but we do not want IFS to automatically match it to the Purchase Order receipts - for example if there are lots of received lines for a PO but multiple invoices, each with only one or two lines. The first invoice for the PO matches to all the PO Lines. Then subsequent invoices match to nothing.We can remove the lines that are automatically matched and then match manually.Just wondered if you could switch the automatic match of for a single Supplier.Any help, much appreciated.Cheers,Graham

Hello, i have a weird issue. The first time someone logs into our IFS Cloud environment the login screen looks different. If i use incognito or InPrivate i am able to replicate the issue so i assume it is cache related. It started happening after our latest delivery (ServiceUpdate 24.2.10).First login:Second login:Any tips?

 Hello experts!  Anyone has a  good idea around this query?                                                                                 In service contracts where a non-inventory sales part is defined, can we do a standard increase of price  for same parts in all active contracts % wise or amount wise( for same part in all active contracts in one go)? on this same part is in service contracts but in different prices. Customer agreement won’t work as different its different customers. Price list not applicable as each service contract has a different price for same part , so we cannot maintain same sales part with different prices to increase. 

 According to previous information, Demand Planner Windows client will not be available after 24R1. What is the latest situation in IFS cloud? Is it available in 25R1/25R2 EA? When is the discontinuation planned? 

We’re running IFS 23R2 SU6 on-prem, with Time Clock on managed android tablets around our different sites.When we do CRIM deliveries, or have to take IFS down for other reasons, some Time Clock units bounce back fine. But a bunch of them will fail to authenticate and go back to the authentication screen. Our MDM tool doesn’t allow us to remote on directly to re-authenticate, which leaves us two options:Either get a bunch of people from service desk to do site walks and authenticate the terminals again. Leave them broken overnight and fix them when we get there in the morning (this means that the afternoon and night shift don’t have time clocking, and the morning shift are also frustrated as they get on site long before we do).Are there any solutions out there to this problem? Is this something IFS are aware of as a bug? Or have other users found different ways of addressing this issue?

Hi All, In IFS Apps10 an error occurs when trying to modify Shop Floor Clockings of an operation because the resource assigned to the work center does not exist. IFS displays an error message stating that Resource PW21 does not exist for Work Center PW33. This is correct.However, the clocking was actually performed on Work Center PW21 and Resource PW21.When the error is debugged, it is identified that if the Clocking which is trying to modify starts on 9.00am 01/11/2025 and ends at 12.00pm 12/11/2025, the backend validation checks all clocking entries across the entire site within that time range. If any time is reported for a different Work Center than the one specified in the Shop Order Operation, for any shop order in the site, the system raises an error. Interestingly, the Workbench functionality in IFS allows changing the Work Center as well, which seems to contradict this validation behavior.Has anyone encountered this issue before or found a suitable workaround for it?  

I am using 22R2, remote deployment model after importing standard dashboards from ifsroot\infrastructure\ifs-monitoring\dashboards my all database panels are not showing data in Grafana dashboard If anyone knows what to do it will be very helpful,Thanks in advance 

Hi, Is it possible to modify the DEF_ADDRESS in the customer_info_addess_type using data migration ? When i try, i have this message: ORA-20112: CustomerInfoAddressType.FND_RECORD_EXIST: The Customer Info Address Type already exists.

Hello Can somebody help me with that point please ?There is an HOLDING with Company A and Company BEmployee SMI begins in Company A. She left Company A to go to Company B.I want to anonymize Employee SMI Data (with Personal Data Processing ) in Company A BUT NOT on Company B, in which the employee is still working ? Many thanks for your help, waiting to read your answers !

Hello,We would like to allow some users to detach document.When adding DocReferenceObjectAttachmentHandling to their permission list, nothing is happening.DocReferenceObjectAttachmentHandling is well     Any idea please? thank you in advance

Hi , We have created an Read-Only Access - (Grant Query All) - but when users are assigned this PS, then they are not able to open the attachments. Which PS part is missing?  When looking at Result Tab of the Document Revision, the User has Edit and View Access. On IFS10