Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hi everyone,Did anyone experiencing an internal server error while logging into IFS Cloud? It happens randomly even with initial load on IFS Cloud. Sometimes refreshing the page doesn't work. The user needs to restart the browser or navigate back to the startup page and log in again. Is this a cache issue?  We are using Google Chrome. Are there any tricks to get rid of this?Thanks! 

Hi all,This job was executed on 11/19 but has not been completed. I would like to know how long it will take and how to stop it. Thank you! I tried clicking "Stop Job" to stop it, but the following error message was displayed:Best regardsFeng 

Is it possible in report designer to multiply two fields together?  I have a price and a quantity and I want to get a total price.

Hello, Currently attempting to upgrade my environment from 25R1 to 25R2 and with the new EBR Compliance stuff I must admit I’m a bit stumped as to what exactly I’m supposed to be doing to uplift any custom entity I created within the Cust Layer ? For context this is a Managed Cloud environment, so not a Remote Install. I generated the topic branch and I’m trying to order it as an environment but the install keeps failing, I got it to pass the model generation, but now I’m getting some errors that I’m not entirely sure what the steps to do are ? I think the customizations are super straightforward, basically a new entity model, with a .cdb file that handled the creation of the table/indexes, and both the entity and model file were uploaded to the customization repository for delivery to our use place, which has always worked flawlessly (was that the wrong thing to do?) When attempting to install the topic-ru branch now, after doing the typical bits (update of the solutionset yaml file,

current 25R1. The existing Duplicate Check Rules appear very narrow to Customer names and Leads.  Are there future plans to include creating Contacts and Persons?

Hi Everyone,We are currently upgrading from IFS Apps 8 to IFS Cloud 25R2. In Apps 8 we have a Save Search feature that uses complex SQL logic with runtime substitution variables, correlated subqueries and API calls directly embedded in the search query.Below is the code snippet of the save search in apps 8.add_months(end_date, &AO.course_cfp.get_cf$_validity_length_m ( &AO.course_cfp.get_objkey(course_id))) BETWEEN TRUNC(sysdate) AND nvl(to_date('&End_Date','dd/mm/yyyy') + 1 - 1/24/60/60,add_months(sysdate, 12)) AND UPPER(course_id) like nvl(UPPER('&Course_ID'),'%') AND end_date = ( SELECT MAX(end_date) FROM &AO.emp_training_history e WHERE &AO.emp_training_history_ov.company_id = e.company_id AND &AO.emp_training_history_ov.emp_no = e.emp_no AND &AO.emp_training_history_ov.course_id = e.course_id ) AND &AO.course_api.get_valid_to(course_id)

Currently there is no functionality to search and replace mass data in Aurena client.Product Version: 25.2.5This is required to correct part of the text or correct misspelt words in fields.We used that a lot in Apps 10.Will that be available again soon?

Currently there is no functionality to find and replace (search and replace) mass data in Aurena client.Product Version: 25.2.5Business Impact: Currently there is no functionality to find and replace (search and replace) mass data in Aurena client.This is required to correct part of the text or correct misspelt words in fields.We used that a lot in Apps 10.Will that be available again soon?

We are trying to setup SSO through Azure Entra. When the user click the new login button he’s promted to Azure for login details, so far so good. After a successfull login through Azure (which also is clear from the Azure logs) the user is however faced with:  In IFS the Login Event Details I find entries such as :  The IAM provider is setup with Syncmode Force. In Azure the following APIs are granted to the application:  There’s no IdP attribute mappers for this IdP. In Azure the users email and upn is the same as the directory_id in IFS.What could possibly be incorrectly configured?

​​​​In Apps10 I recall a feature that looked similar to this where a lobby element at the bottom was context sensitive. Is there an ability to add lobby elements to any page, not on a lobby page, possible in cloud? 

Hello,  Is it possible to save the settings where the period is un-checked  in the GL Balance Analysis   Thank you in advance 

We are using a couple of lobbies in IFS Cloud for KPI measuring.Is there a good way to monitor these lobbies on big screens out in production? Is there a tool in IFS that can export a printout of the lobby, or is there some way for other application to read Lobby elements?  

I am trying to setup a workflow to call a 3rd level nested internal IFS API. This is not possible to do with the standard IFS API Task, so I am trying to call it using the REST API Task.However, I run into some issues where trying to setup the authentication results in a 500 error when it tries to authenticate. Additionally, manually inputting the Bearer token (whether it’s in the header or the authentication feature) also results in a 500 error.These exact same API calls work perfectly in postman and other external API calls work in workflow. Does anyone know a solution to this? Thanks

Hi Team, I am facing a issue with the vpn download option in the build studio for all the customers Did something changed from the LEC portal? or a bug? NOTE: I raised a case with IFS and its pending but just want to check if someone else is facing the same issue. I was able to get the zip file from IFS team  and today i encountered the same issue in other customer build place and verified and confirmed its throughout the LEC portal issue where it doesnt allow to download the VPN Regards,Rakesh

 Hi,I am trying to make a non editable field in assistant window. I want to change the attribute for the field “User Warehouse” in the manual issue assistant.  I don’t find this assistant window in the page designer. I tried to follow explanation given in another topic (link below) but that doesn’t work because I don’t find the right URL to write.How Make Field In Assistant Window MandatoryHow and where can I find the page corresponding to the “manual issue” assistant ?Regards.

As per the official IFS Cloud documentation, the Report Excel Plugin has been deprecated since 21R1. However, it continues to function in the latest 25R2 environments. We would appreciate clarification from IFS R&D regarding the roadmap for this plugin, including whether there are plans for its removal and the recommended long-term approach for customers.We have significant business requirements to export standard order reports to Excel. In IFS Applications 10, this was achieved using Quick Reports based on RPT tables. Since report data is no longer stored in RPT tables in IFS Cloud, our available options are:Excel Plugin Business Reporter Quick ReportsFor complex reports, such as Received Not Yet Invoiced, Business Reporter and Quick Reports cannot easily reproduce the standard report output. The Excel Plugin currently appears to be the only practical solution for preserving the standard report layout and functionality.Could you please advise on the future of the Excel Plugin and

Hello,In my workflow, I am trying to delete an entity from AgreementSalesPartDealSet.However, I am encountering an issue with the date field:The Camunda attribute ValidFromDate has a type of DATE, but the provided value does not match that type.I am pretty sure I did something wrong, even though I followed the documentation.https://docs.ifs.com/techdocs/25r2/040_tailoring/500_business_process_automation/080_workflow_examples/#date_exampleWhat did you think of it, and where did I make a mistake? Workflow annex:Activity Script Task: set VariablesActivity IFS API: DELETE AgreementSalesPartDeal 

Hey, Here’s the situation, wondering if anyone has any insight that could help ?: I have a Single Step Assistant based on a Structure (not a Virtual), with a Single OK CommandThis Assistant is made of Groups that contains fields based on the Structure Attribute, and also a List which is based on an Entity and is Using a Function to get populated with some parameters present in the Structure.  My Process command in the Assistant basically takes one of the values in the structure and populates/refreshes all other fields, including OrderNo, ReleaseNo, SequenceNo. Once executed populated, this allows the List element to properly get populated with the data I have my button also do a RefreshDb instruction , like this:  Here’s the problem: Everything works fine at first, the list populates based on the parameters.However, when I hit the button again, if anything in one of the fields in the list has changed, it does NOT update client side. The call is made to the server (seen with the IFS Dev

Hi,I have exported a permission set from an IFS Cloud Instance. And when trying to import it to another IFS Cloud instance, I select ‘Finish’, then it spins, and then bring back the same screen. How do I proceed from here?  Thank You & Best Regards

Say that I have a requirement where I need to write a custom command or a command in the Cust layer, to fetch all the Customer Order Lines that has same ‘Planned ship date’ as the one that I have selected.So I write it as belowclient CustomerOrderLines;component ORDER;layer Cust;:command CGetSameShipDate for CustomerOrderJoin {   label = "Get Lines With Same Ship Date";   execute {      navigate { page CustomerOrderLines.List {filter(PlannedShipDate, PlannedShipDate);}}}--      navigate "page/CustomerOrderLines/List?$filter=PlannedShipDate eq $[PlannedShipDate]";}But writing like above or as a Custom command just doesn’t return any data because the entity CustomerOrderLines has timeZoneawareness set in the entity definition as  TimestampTZRef "site(Contract)";For example below line has Planned ship date/time as ‘6/28/10, 6:00 AM’ But the navigated form has the search value as ‘2010-06-28T04:00:00Z’ (and the URL query string is main/ifsapplications/web/page/CustomerOrderLines/List;$filt

Hi Experts,In IEE, user profile settings display a specific set of Order Reports based on the permission sets granted to a user.In Aurena, the same permission set is assigned through the configuration context, which should ideally result in the same set of reports being available.However, in the Aurena client, the Order Reports list displays more reports than what is shown in IEE, even though both are using the same permission set.Should the system display the same set of Order Reports consistently for a user across both Aurena and IEE based on their permission sets?

Hi I am in a process of validating data.We have migrated the legacy customer contact data to IFS but when I try to add a communication method for a contact person I am getting this error message. Seems this error occur only for the migrated data customer contacts.If I create a new contact I can enter the communication methods. Any tips to mitigate this issue? Thanks,Chamath

Hi all,We are currently considering disabling the "Action Enabled" toggle for certain email-type Event Actions in our IFS Cloud project. Since we have no plans to implement the mobile applications, we would like to disable these relevant event actions to optimize system performance and reduce unnecessary background processing.However, we are unsure whether disabling these Event Actions will have any side effects on the native Subscription functionality.Could you please clarify if there is any impact or dependency between them? Specifically, we would like to know:Does the Subscription functionality itself become unavailable if the email event action is disabled?Will the existing user subscriptions stop triggering (i.e., will notifications fail to appear in the subscriptions panel)?Is there any technical dependency between Event Actions (Email type) and the Streams feature?For your reference, we are planning to turn off the "Action Enabled" toggle from the Event Actions page.Any insights

I’m trying to send a simple json message using PLSQL_Rest_Sender_API.Call_Rest_EndPoint2.But I keep getting errors in the application message.“Failure while obtaining result: java.lang.NullPointerException Caused by: commonj.work.WorkException: java.lang.NullPointerException Caused by: java.lang.NullPointerException: null”I noticed that despite sending a json, it takes it as a xml in the message input data. How can I ask the logic to use json? 

I am currently using Report Studio and working in the Layout Designer.I have successfully added the Arial Unicode MS font in the Report Fonts configuration. However, when I open the Layout Designer and check the font dropdown list, the Arial Unicode MS font does not appear as an available option.Could you please advise what additional steps are required to make the font available in the Layout Designer? I already try to cache refresh, deployment, or server-side configuration Any guidance would be greatly appreciated.