Upgrades & Updates

We’re moving our FSM 5.7 install to a new group of servers, and nobody can sync from the mobile app on the new servers.  The sync screen starts and just keeps trying “forever”.  There’s a notable error message coming out of the Application server log - note it shows sequence “0” no matter what user is logging in:Timestamp: 2021-08-10T09:02:40.4152271-06:00Message: Exception Message : Cannot change value because row person_mobile with keys person_id, sequence and values DMITCHEL, 0 is not in the database.Source : Not AvailableTarget Site : Not AvailableMachine: UFAAP214App Domain: /LM/W3SVC/1/ROOT/FSMServer_5_7_0-1-132730035402219553ProcessId: 4408Process Name: w3wpThread Name: ServiceRequest_22I tried deleting the person_Mobile record for one of the my own person (through the UI of course), but that made no difference. The Mobile business server log just displays this over and over again when we try to sync:8/11/2021 4:16:26 PM; TR; 7447; PerformGetMessageForDeviceBySize; Query mm_mess

This post is just my experience with handling database and some good practices that have helped me so far. When applying a UPD we take a backup of the database and a VM Snapshot. The VM snapshot will be held for 3 days. The database backup taken by the DB Backup Management system is mostly kept for 1 week or in a very few instances for 1 month. As there are chances where the installation of the UPD might fail due to several reasons, it is a good practice to take a backup of this database into your work folder.The location of the backup can be found in this area in the DB Backup Management System Copy the RMAN folder in this location to your work folder (please note the size of the database and see if you have enough space to copy it).Now, in case the DB backups are deleted from the DB Backup Management System and the VM is expired. You can restore the database by copying the RMAN folder and pasting it into the same database folder created in corpnet Backups location. Example: \\corpnet

Hi, is there any chance someone could link a download for the graphite theme file? The installation of IFS I currently use doesn’t come with it and editing the current theme to look like the official dark one would take years. Thanks

We have 3 thin clients that can’t get logged in this morning.  Anyone ever seen this error message. We have around 150 thin clients so 3 is a very small portion but don’t know why this is  happening.  We are using Apps 10, upd9 and access IEE.

There used to be a URL you could go to that tracked what OS versions were supported.  https://wit.ifsworld.com/Technology/prodcert/ProductCertification/SupportedPlatforms/10.htm It was very useful but it doesn’t appear that it is being updated anymore.  Is there another place we can go to get this information?

I have a developer that is working remotely.  He’s worked remotely for years but all of the sudden today he is getting an error when running the debugger.  The IP and instance name have been changed for security reasons in the error below. Connecting to the database {test instance}.Executing PL/SQL: CALL DBMS_DEBUG_JDWP.CONNECT_TCP( '1.1.1.13', '62868' )ORA-24247: network access denied by access control list (ACL)ORA-06512: at "SYS.DBMS_DEBUG_JDWP", line 68ORA-06512: at line 1Process exited.Disconnecting from the database {test instance}His IP ends in .18 now though instead of the .13.  How do we fix this so it is using the correct IP?

I want to do customer invoice upoad templates, how i can check if it is available in IFS standard templates is enough for it or not. Where or which path i would get standard templates details?

I am having errors noting the SSL Session Cache is set to NONE when applying UD17 to APPS9.btw - http server will not start. Nodemanager, AdminServer & ManagedServer1 all start with no errors.In review of chasing the rabbit through the log files I came across this Syntax error on line 16 of D:/ifs/extsvr/ifsdev/instance/IFSDEV/conf/mod_wl_ohs_IFSDEV.conf:>the .conf file is as follows with line 16 referencing yellow highlight WLMaxWebSocketClients 450LoadModule deflate_module "${ORACLE_HOME}/ohs/modules/mod_deflate.so"<IfModule mod_deflate.c>  SetOutputFilter deflate  SetEnvIfNoCase Request_URI \.(?:gif|jpe?g|png)$ no-gzip dont-vary  SetEnvIfNoCase Request_URI \.pdf$ no-gzip dont-vary  SetEnvIfNoCase Request_URI \.zip$ no-gzip dont-vary</IfModule> <IfModule ossl_module>#   Some MIME-types for downloading Certificates and CRLs    AddType application/x-x509-ca-cert .crt    AddType application/x-pkcs7-crl    .crl     SSLSessionCache none    SSLProxySessionCache off

It is possible to do direct upgrade from IFS7.5 to IFS10. If the answer is no, what is the recommended path…..like IFS7.5 to ISF8 and then from IFS8 to IFS10 etc.

Do User Roles and Permissions Set Change from APPS10 to Apps10 Aurena?  Does the move from Apps10 to Apps10 Aurena require changing the User Roles and Permissions Sets that were already established in Apps10 Release 2?

Is there a list of error messages and what they mean in Apps 10? Or an F1 tool that can be used to narrow down what is causing errors?

Good day. I have been trying to apply update 17 to our APPS9 UD14 instances (I have tried 4 different instances) and he end result is the same.Failed to update AS & the MWS directory never recreates.  Db space seems fineApplication server has 40G free on C: and 65G on D where ifshome resides. The application runs fine prior to the update.I run reconfiguration prior to the updateThe database updates with no errors.This appears as a Middleware issue. Any clue as to why AS will not startup? Prior to executing the update install the following services are stoppedIFSConnectIFS SolrManagedServer1 AdminServer is left running I appreciate any insight. Thank you,Marjie 

Good day. How do you apply past updates to incorporate new lobby features and ensure you don’t overwrite existing ones? How do you know the new lobby features that are in a Release? I am using APPS9 UD14, and see others mentioning Mobile monitoring as a new lobby feature released with UD12.I went from UD10 to UD14. I have just received UD17.Should I just move forward with UD17 and enable lobby elements or apply UD14 and allow lobby elements to be included?Much appreciate your insight.Thank you  

After stopping the Node Manager using MWS-SVR.cmd it will not restart.Please see snippet from the Node Manager Log file: <Jul 29, 2021 9:14:47 PM BST> <INFO> <Loading domains file: F:\IFS\IFSMWS\IFSR\wls_domain\IFSR\nodemanager\nodemanager.domains><Jul 29, 2021 9:14:47 PM BST> <INFO> <Loading identity key store: FileName=F:/IFS/IFSMWS/IFSR/instance/IFSR/security/truststores/ifs_mws.jks, Type=jks, PassPhraseUsed=true><Jul 29, 2021 9:14:47 PM BST> <INFO> <Loaded NodeManager configuration properties from 'F:\IFS\IFSMWS\IFSR\wls_domain\IFSR\nodemanager\nodemanager.properties'><Jul 29, 2021 9:14:47 PM BST> <INFO> <12.2.1.3.0><Jul 29, 2021 9:14:47 PM BST> <INFO> <IFSR> <AdminServer> <Startup configuration properties loaded from "F:\IFS\IFSMWS\IFSR\wls_domain\IFSR\servers\AdminServer\data\nodemanager\startup.properties"><Jul 29, 2021 9:14:47 PM BST> <INFO> <IFSR> <AdminSe

I downloaded and tried installing the provided fix however after entering the IFSAPP password and clicking Next I received the following Parameter error:sun.security.validator.ValidatorException: PKIX path validation failed: java.security.CertPathValidatorException: Path does not chain with any of the trust anchors  

After deployed the delivery, Db Objects applied proper and even the new client modification files also saved in IFS Home Repository, but its not displaying in IFS EE.is this below log blocking client changes to be appeared in IFS EE?Post process Enterprise Explorer Error in Ant-script: client\build_client.xmlReported error is: The following error occurred while executing this line:D:\IFS_HOME\repository\client\build_client.xml:252: The following error occurred while executing this line:D:\IFS_HOME\repository\client\build_client.xml:314: The following error occurred while executing this line:D:\IFS_HOME\repository\client\build_client.xml:340: The following error occurred while executing this line:D:\IFS_HOME\repository\client\build_client.xml:506: F1mage failed to sign client Importing Application ConfigurationWarning in Ant-script: server\install_fndbas.xmlReported warning is: Error has occurred while importing Application Configuration data (See log file). Please help on this. 

Hi all, Is there any documentation about what corrections, updates and new functions that have been implemented in updates of IFS Oil & Gas extensions? And how long after an update is released is the new Oil &Gas update being released? When is the next oil and gas release  scheduled?Thanks,Nethmini

I am trying to add a user to a new profile. Because I have some custom field only available under a different profile. I know I can edit the personal profile. But I have more than 20 users that need to be add to the profile where I have the custom field. We are currently using IFS9

Was is the minimum permission set to allow a user to login to IFS Cloud R121.  I want to start from basic to build and test permissions.

What are the steps involved in Upgrade from IFS V8 on premise to IFS V10 cloud.Will this be a technical upgrade on premise first and then move everything (upgraded DB to cloud)

During the installation of our UPD8 delivery in the APPS10 DEV environment, the installer completed, but reported database errors. Where are these logs located (eg. server & folders locations)?

How to choose upgrade approach Technical Upgrade or Reimplementation approachwhat are the criteria which can help steer customer and implementation partner to decide which approach would be best fit.

Hi All, We are currently on IFS V8 and looking at Apps 10. We are evaluating the pros and cons of using Aurena Client vs IFS Enterprise Explorer (IEE). Can you please let me know whether Aurena has all the functionalities (including Solution Manager functionalities) that IEE has or , if we choose to use Aurena in Apps 10 , will we still have to use IEE for certain things ? Any help would be greatly appreicated.Thanks , Ushani Gamage

Dear IFS User Community, We are in the process of implementing IFS APPS10, and having recently launched a global Sustainability strategy, my colleagues are asking how IFS may help us become a more greener / sustainable business.I’d welcome any feedback / experiences from you all, as to how (if) IFS has supported your respective businesses become greener (e.g. less paper reports generated due to lobby functionality, etc.).Many thanks. 

Considering upgrade of IFS from V7 or 7.5 to V10 or IFS Could version, what are the considerations for upgrading the CRIM elements and what are the steps involved for the upgrade.Does anyone have any documentation describing the approach, methodology and tasks involved for a version upgrade highlighting the dependencies and tasks for CRIM elements.