Upgrades & Updates

Did anyone manage to apply SU3 to existing 23R2 installation? I’ve been trying since yesterday, always with  Please try again in a short while. If the issue persists please contact IFS Support… The same error in all environments… /PK

We are installing middle tier with Customer using proxy server for all traffic. We were able to run k8 commands after applying changes mentioned in IFS Documentation for “Installing behind a Proxy”.https://docs.ifs.com/techdocs/23r2/070_remote_deploy/010_installing_fresh_system/030_preparing_server/60_install_behind_proxy/after installing ingress, we are not able to communicate with kubectl with following errorERROR: Does anybody experience same issue with installation behind proxy?

Dear all, we are having installed UPD20 in our DEV instance of IFS10. This updated contains some difficulties with PDF straight printing from Windows. Now we are thinking to  get Upd22 and install it straight into TEST instance to check if all issues are gone. THe problem is that our current TEST contains UPD18 and release 44. Would it be possible to jump over Upd20, 21 and go straight to UPD22 in our TEST? Thanks a lot for an explanation.Product Version: UPD18Business Impact: This is a general issue with PDF printing straight from IFS.IFS.

I have a customer running IFS10 UPD13 who needs to the changes for Polish eInvoice released in GlobalExtension UPD21.They don’t want to install the full UPD21 right now. Is it possible to get a single patch for the Polish eInvoice?Solution 307953Regards Johan

If we increase RAM or vCPU on ifs MWS do we have to run reconfiguration? or any other steps to follow? 

The IFS APP 10 environment is currently on UPD 19. I would appreciate advice on the next UPD that needs installation. Do I need to install all the latest UPDs one by one, released after UPD 19, or just the latest UPD 26?

Hello Community: Is there a cost involved in obtaining an IFS10 Cloud Update? If so, what's the $$$ amount?We are currently on IFS10 Cloud UPD15. We want to go to the current latest UPD.Thanks, 

I would like to request clarification on the information and process involved in patching the IFS APP10 middleware server. Could you guide me on how to request and obtain information about this? As an example, I find it straightforward to download and apply patches for Oracle from their support portal. Consequently, I am interested in understanding the process for patching the IFS APP10 middleware server.

When you install a delivery in cloud you have to reset the ifsadmin password and then rebuild the SSO configurations.  Is there anything else that gets overwritten each time you install a delivery? I am hoping to build a correct post-delivery activities list.  Does anyone know if IFS is working on changing this behavior?

Our company is on APPS 9 and has recently announced we are transitioning to APPS 10, we have customized APPS 9 extensively.  How customizable is APPS 10? 

I wondered if the enhancement index has been released yet for the 23R2 update?

I am currently looking into the latest recommended Oracle patches that should be installed.To ensure our system is up-to-date and secure, I would appreciate it if you could provide information on:1. The latest Oracle patches recommended for the IFS APP 10 environment.2. Any critical security updates or patches that address known vulnerabilities.3. Any specific considerations or prerequisites for the installation of these patches.Additionally, if there is a recommended schedule for applying these patches or any associated documentation, I would be grateful if you could share that information.

Dear IFS Community,I’m trying to install Crystal Web Service into a windows 2019 server for IFS APP09 environment.IIS manager version is 10.When I try to view a Crystal Quick report, I get the following error.And I can’t see errors in log file.We would appreciate it if you can give us your suggestions/comments to solve this, please.Thank you in Advance!

HiThere is no informations about extension GET. Access is only for IFS employee (https://ifs.sharepoint.com/sites/GlobalExtension) When you publish it for partners? 

One of the customers had a delivery failure (PROD) due to a DB connection issue. There weren't any issues in non-prod delivery installation. The error shows (!!!Error, no database connection exists). The customer is asking whether there are any corrective actions that could be taken in order to avoid the same error in the future for the same environment followingly other environments as well and also asking the reason for this connection timeout. 

Wondering if anyone can steer me towards where I can get a calendar of FSM6 update release dates.  Looking to plan our upgrade projects for 2024 - 2026 into our overall IT master schedule.Thanks.Richard

Hi, We are in IFS Cloud 22.2.8. What is the approximate time required to perform an upgrade and get our dev environment on the latest version of cloud? Thanks

I have a upgraded Maintenance Purchase Order Requisition from apps 9 to cloud.In the Part Requisition Lines, when I try to create a Requisition to Order on one of the lines I get an error that the Maint_Material_Order_No is mandatory for Jt Task Mat Line Pegging and requires a value.  Does anyone know why this error pops up when trying to process the Requisition to Order.   

what is table name for below RESOURCE screen  

In the schedule report, it is only possible to select an exact date on the parameter : END MONTHFor example, it is not possible to use the value  :#END_OT_THIS_MONTH#, this value is not recognized. See screnshot attached.It is strange because this value works in IFS Business reporter. Product Version: 23.1.0when you try to schedule or to order a report with date parameter and with context variable substituion.*IFS Cloud considers #END_OF_THIS_MONTH# or #START_OF_THIS_MONTH# patterns as a not valid date, so assistant is underline the field with a red line meaning that it is not a valid date. we can continue by clicking Next but Date is not added. when selecting the exact date from the calendar in Log date its workingTest steps to recreate this issue.1 - Click on "Order Report" link in the navigator2 - In the list of available report, select ReportId = HISTORY_LOG_REP3 - Select report HISTORY_LOG_REP in the list and click on "Order Report" command, assistant is opening4 - In "Module" fie

After UPD 17-20 applied Custom Menus using Quick Reports giving this error:I tried the System Parameters fix suggested and it fixed other issues we were having with Quick Reports, but not this issue with the Custom Menu.When running the Quick Report by itself it runs and returns data, but when I use the custom field get error.Any suggestions on how to resolve??

Hi, I had some Backups of Quick Reports which had to be imported to our updated IFS Cloud Systemold IFS Version: 23 R1 Update 2new IFS Version 23 R1 Update 7 The import function gave a successfully response but the Quick Report isn’t available in System and also in the Database table. After a short Checking of the xml file we figured out, that there is a new xml structure  for the quick reports. Are there any converting tools available to geht the Quick Reports imported with the same Report ID? Kind Regards

I am currently experiencing the following when logging into our Cloud instance using any account other than IFSAPP.Error:Metadata not found.        Url: https ://XXXXXXX.cloudapp.net/main/ifsapplications/projection/v1/RemoteAssistanceHandling.svc/IsUserActive(FndUserId='USERID')         Date = 2022-11-03T12:18:17.445Z        Request Id = fbfbf77c-1b7f-46e7-ba9d-bbfd21081cb5        Client version = 22.1.5.20220804125354.0 Once the error is dismissed the system seems to run fine. TIA for any help on this.

[Sat Dec 16 18:46:47 CET 2023] - INFO: Remote solution logFileLocation added (C:\ifsroot\logs\ifscloudinstaller)[Sat Dec 16 18:46:47 CET 2023] - INFO: Remote solution configuration file found and is added (C:\ifsroot\config\ifscloud-values.yaml)[Sat Dec 16 18:46:47 CET 2023] - INFO: Remote solution solution set file found and is added C:\ifsroot\deliveries\build-home\ifsinstaller\solutionset.yaml)[Sat Dec 16 18:46:47 CET 2023] - INFO: [Sat Dec 16 18:46:47 CET 2023] - INFO: Installer version: 23.2.0[Sat Dec 16 18:46:48 CET 2023] - INFO: ==========================[Sat Dec 16 18:46:48 CET 2023] - INFO: ACTIVE KUBECTL CONFIG[Sat Dec 16 18:46:48 CET 2023] - INFO: apiVersion: v1[Sat Dec 16 18:46:48 CET 2023] - INFO: clusters:[Sat Dec 16 18:46:48 CET 2023] - INFO: - cluster:[Sat Dec 16 18:46:48 CET 2023] - INFO:     certificate-authority-data: DATA+OMITTED[Sat Dec 16 18:46:48 CET 2023] - INFO:     server: https://10.1.192.41:16443[Sat Dec 16 18:46:48 CET 2023] - INFO:   name: microk8s-cluster

Good morning! Does anybody know if there is a way to pin this menu and have it always visible, not only when I access if from the bottom button? Thank you!