Supply Chain

Hi Community, We have some shipped customer orders in the system, but unfortunately, the item costs are incorrect. Is there a way to update the costs for these item numbers so that the orders reflect the correct amounts? ThanksDivya

Issue: Customer is facing problem entering customer order into Aurena interface for some selected sites and customers. They get error into entering header and lines when they succeed to enter the header then the line give error. Header ErrorLine Error Environment:IFSAPPS 10 UPD17 PROD and TEST Cause: Main reasons for ODP serialization error are as follows -1. Data Type errors – SELECT statement returns a data type VAECHAR2, but the same attribute in the projection file has a different variable type. Eg: – number.2. Custom fields3. Invalid characters in data – special characters4. Not acceptable values – Eg: Data is having a value where it is not acceptable in LOV.5. Columns in the database table and attributes in the projection file have a different maximum length.ResolutionThere are no mismatches between the database and the projection file for CustomerOrder. We compared all the lengths used in both the entity called CustomerOrder and CustomerOrderLine. Additionally, we checked the cu

Dears,  Can I add custom field like toggle switch in this picture? Best Regard.

Hi…In my system, I am having a “Supplier payment order” which need to cancelSince before cancel the Payment order line, I tried to cancel the attached invoices from the detail windowBut it didn't allow me to cancel   Could you please help me to cancel this supplier payment batch?

I am looking to group together demand for MS level 1 parts to create one shop order requisition for two different demand buckets. I know demand can be grouped together for MRP demand by changing the planning method but this doesn’t work for MS level 1 parts that are forecasted. Any direction is appreciated. 

When creating a purchase order with multiple purchase order lines with the same purchase parts (with different order dates (on call contract), IFS is calculating the price per purchase order line. Is it possible that IFS can calculate the price based on the total quantity of that purchase part in that specific purchase order. ExamplePurchase order 1line 1: part A, quantity 100, date X line 2: part A quantity 100 date YSupplier for purchase part A has price list examplemin lot size 100 → price 1 euro min lot size 200 → price 0.5 euroCurrently each purchase order line has a price of 1 euro eachThe total quantity within purchase order 1 is 200, so each item should get the price of 0.5 euroAny suggestions?kind regards,Vincent Heijmer

Hi All, What is the easiest way to get ‘additional info’ from the Customer Order to other departments - for example to Shop Orders or to Shipments. The info we are talking about are small remarks from the customer that need to be taken into account when producing or shipping the goods. For example: “Pack in boxes no larger than 50x50x50”. Or: “Truck needs to be loaded from the side”, or “do not use plastic when shipping” - “Courier needs to call delivery contact at least 1h before arrival”. Is there an easy way to communicate such information so it is easily visible and accessible? Best RegardsRoel Timmermans

Hello all, does anyone know where the message: “Time cannot be set for Earliest Start Date since Plan Manufacturing Supply on Due Date is disabled for part xxxx” comes from? This suddenly appears every time when I set up a new shoporder. We have installed servicepack 23.2.9 for IFS Cloud. Best regardsCarlo

We need to set up multiple Suppliers that provide a service transporting either Raw Materials or Finished Products into or out of our facilities. We’ve tried using a non-inventory part to represent the Transportation Service that the Supplier provides and then to link this to the supplier, but as there are either i) Multiple Suppliers that can be used to provide this service, or ii) when using them to transport Finished Parts there can be multiple parts. The maintenance of this data with multiple “Many to Many” relationships is both Complex and Cumbersome to maintain, is there a simpler way of doing this 

In Apps10 IEE, we want to use the Print Barcodes feature when receiving inventory from a purchase order. In the Register Arrivals > Receive dialog, we check the box for Print Barcodes, click OK, enter Number of Copies (1), click OK, then preview/print the report. The expected result is the report prints 1 copy. The actual result is the report prints labels in quantities equivalent to the Inv Qty to Receive (which can be many thousands of labels). How can we get the number of labels printed to be what is entered in the Number of Copies field?  

Hi IFS Community,I am currently in the process of implementing a rent-out-to-customer process in our company and I am seeking your assistance.Would it be possible for you to share any screenshots or videos demonstrating the process of rent-out-to-customer and how to configure finance posting and asset? Your expertise in this area would be greatly appreciated as it will help me move forward with the implementation more effectively.Thank you in advance for your support and please let me know if you require any additional information from me.

I need to prevent a purchase part on a purchase order from having the revision number changed in register arrivals. We have tested enforcing change orders, but this does not prevent someone in the Register Arrivals stage from changing a part numbers revision. The client requires that a change order must accompany “any” change after a purchase order is released.Outside of an event or several events, is there a way to force any change on a purchase order to go through a change order? 

Hello,  I have the following error in the background jobs when I try to create a customer invoice using the staged billing, Do you have an idea how to solve it ?  Best regards  ORA-20105: Invoice.SEQFAULT2: At least one Invoice Line must be entered before saving InvoiceWARNING 

Hi,We have a case where a supplier payment account needs to be ‘drawn-down’ on multiple supplier accounts. We have the POA on a central account but depots place orders on divisional account.Is there any form of hierarchy to get this working? Thanks, Matt

In non-project environments I’m used to seeing the inventory expiration events show in IPAP, but I’m not seeing it in our project based environment. Is this normal? They show up in the Open Supply and Demand orders window and the MRP Information but not IPAP. We are on Apps 10 Update 22    

Triggering putaway from Shop Order receipt.  Was working fine...identifying the final location and the appropriate staging location.  Final location capacity for that HU Type is set to 30 at the Bay level.  Location stopped accepting new reservations at a total of 21 (physical HU’s + transport task reservations).

How do I create replacement orders for rentals in Cloud environment? In EE, we have the option to create it in the Manage Rentals screen. I can’t seem to find that in Cloud.  

Dear all, Is it possible to cancel multiple customer invoices at the same time?I don’t see any command available in “Sales > Invoicing > Customer Invoices” when I select multiple customer invoices at the preliminary statusThanks in advance for your time, Laura

We have several parts that need to be ordered with one unit of measure on the PO but stocked and transacted with another unit of measure. example: We purchase chemicals in 100litre totes but the stock manufacturing uses in 1 litre units.is it possible and if so how to set this up so that we can order the purchase part as 1*1000litre part but then receive it into a site as 1000*1litre parts?

how do you adjust the multi level structure in order to create less shop orders?

Hi everyone, I’m trying to setup the MHS process with a customer order, and I want to use sale lines and rental lines. I have my delivery site (CP005 in the screenshot) and my supply site (CP001).The problem is : when I create my CO with two lines, it creates a PO on CP005 only for the sale line, and a customer order on CP001 with 1 sale line and 1 rental line :Sale line on the original CORental line on the original COPO with only 1 qtySale line on the supply COSale line on the supply CO I would like to have in my PO parts and qty from sale and rental lines, and in the sale lines of my supply CO the same parts and qty. Did I miss something ? Is it possible to configure this process ?  Thanks

In a scenario where there is movement between 2 warehouses (within the same site) how can we include the transportation cost in the inventory cost. We have a scenario where the customer moves a significant number of items to a different warehouse within the same site. These items are heavy and there is a considerable distance between these two warehouses, therefore they are incurring a transportation cost. In such case how can we include the transportation cost in the inventory.  

Hello,My customer want to use planning method N (Next level) for a part. I tested it and it’s working well (supply is created at the release of the demande ) when part is added as component of shop order and on a material requisition.My issue is that it’s not working (supply is not created at all) when part is added on Work task. Does someone know if it should work and it’s a bug (or a lack of setup) or if it’s normal?RegardsAnthony 

 Hello,I'd like to know what the side effects are depending on the settings of this drop-down list, if you have any information.Thanks a lot!   

HiWe need to find out how to populate data into the INVENTORY_PART_PERIOD_HIST_TAB. Could you please help us identify the source from which the data is being populated into the INVENTORY_PART_PERIOD_HIST_TAB?Thanks