IFS Solutions

Hi,I would like some advice on best practices that your company follows.My customer’s main business is rentals. The company owns equipment and rents it to customers. The equipments are often shipped to other companies in different countries for customer projects.I am facing a situation where equipment is rented to another company in a different country. This is an intercompany rental.We can create a customer order with a rental line from the supply site and ship it to the demand site. However, I am not sure how customs clearance is handled in this case.When clearing customs, the receiver may need to show customs documents. The customer order provides a proforma invoice with only the rental value, not the full equipment value.In rental cases, does the receiver use the rental proforma invoice as the import value? Or do we need to create a separate manual proforma invoice showing the full equipment value?How is this usually handled in th

Is it possible to select multiple internal customer orders and send order confirmations via MHS at the same time?

Dear Community,We are currently facing a WADACO login issue and have not been able to identify the root cause so far. TouchApps are working fine, and we have not found any issues with the application URL. We would really appreciate it if anyone could share insights or suggest a possible solution to resolve this issue.Thank you in advance for your support.

Hi Experts, I would like to understand, what is the Schedule Value used in tasks (in scheduling tab) related to the FSM–PSO integration?What is the purpose of this value and how it is used within the integration flow? I also want to understand how these values are set up and where the mapping for different schedule values is defined.All values appear as numeric IDs. Are they represent a time duration or simply an id?If it is an id, where is it defined. Also, can these values be customized, or are they hardcoded by default. Best regards,Suvini

Hi Sometimes we are getting only evening slots when customer requested for get appointment. we have Moring, afternoon and evening  appointment templates. for specific request we are sending all the appointment templates.usually  PSO will give 12 * 3 (Moring ,afternoon, evening) but below task it was  fetched only evening slotsI have verified  availability /Skills /shifts of the resources  everything was fine. Half of the resources having  evening shifts compare to Moring and afternoon. but still resource of available in Moring and afternoon too. could please help me out how we can check why PSO gave only evening slots?    Thanks, 

Created an inventory part, its product structure and routing. Also created a repair structure revision and repair routing revision of the same. Then completed a manufacturing shop order of that part. Then created a repair type shop order of the part > reserved it > issued it. On the “shop order multilevel repair structure” page, the repair shop order is visible but on expanding the sidebar it does not show any subitems.>>Any prerequisites missing for that? 

In the Disposition Shop Order, when I RMB on the Disposition Line → Select Part Identified. I get the below error message.“The quantity reserved tor part XXX on site xx at location xxx should not be negative.” Could anyone assist me with this.

Hello, We are using B2B as a customer shop portal with some CRIM’s to approximate the functionality to a webshop/B2C. The functionality is limited and suboptimal given that our basic need is a B2C portal. However, the implementation project chose this option over a third party webshop. We have approx 20 000 B2B users. Sidenote: I am starting to wonder if any other IFS customers in the world are using the B2B portal like we do. If someone has any references, experiences or know anything about this, please DM me.  The matter at hand: Is there any way to separate B2B from MAIN visually, to help the end-user understand where he is? Currently the only distinction is the URL, which is not intuitive for end-users:MAIN: https://ifs.prod.no/main/(...)B2B: 

Hi Team,I processed a customer order using a 'Purchase Direct Supply' code. However, during the RMA process, the stock was received at my site instead of being returned directly to the supplier.Since these are non-inventory purchases, how can I return the stock to the supplier from my location? 

Within Warehouse Tasks and Task Priorities, Help suggests twice that Warehouse Task Priority can come from the Task Source (assume the Customer Order) before the Default Priority from the Task Type is fetched.  “The priority of the warehouse task can be received from the different sources of warehouse tasks at the time of creation, dependent on such the varying importance of different customer order lines. It can also be set from the default priority value entered for every different type of task in the warehouse task type setup. Priority is an important component of all the business logic created around the information of the warehouse task, including needs for sorting rows according to priority order.” And; “Priority - The priority is a numerical value valid from 1 to 99999 where value 1 means the highest priority. The attribute is mandatory; a valid priority number must be entered for each task type. It s

Hello,We need to be able to extract all the inventory discrepancy lines modified/validated by Jingyi in recent days "in € amount"... do you have a procedure?Kindly help me with this.Regards,Kruthika

 Can anyone advise why PrePosting on Material Req has this ‘double pop up’ thing going on in 24R1, please?  I create a new Mat req, save the header.  PrePosting pane pops up.  I enter an Account Code and then the ‘Edit’ panel pops up.  In 23R1 the Preposting Panel just popped up and we entered Account, Cost Centre and Brand details there?  V clunky workflow now … unless I’m missing something?   Thanks.

We are just beginning to use Business Reporter and some of our users are getting this error when attempting to open BR reports to edit:Microsoft Office Document Customization“This document contains custom code that cannot be loaded because the location is not in your trusted locations list:_____________________.  If you trust this document you can save and open it from a location on your computer.  For more information, see ‘http:\\go.microsoft.com/fwlink/?LinkId=99104.Others users can open any of the reports just fine.I know we can add a location to trusted locations, but to share reports for maintenance this isn’t practical for our purposes, and we would like to understand why this is happening for some users and not others.Has anyone else seen this and found a solution?  We are on Apps10 UPD6, although the same issue occurred on Apps 10 UPD4. 

Need a little guidance here.  I created a lot-controlled part with a lot size of 1 and it created the as-built structure for each lot I created.  I have a repair structure and a repair routing, and I create a repair shop order and ensure that I turn on multi-level repair before I save the shop order. I am getting the materials that I may issue as part of the repair as materials as well as the finished good part on the shop order materials.  I then manually reserve the lot number of the finished good part but here’s the rub. I am NOT getting the multi-level repair structure as I have in the past with serialized parts.  What am I missing??The documentation says it’s possible but…Thanks in advance!

Hi All, Do we need to have a Supplier with the Company ID to receive the invoice from the supplying side?I tried to implement this, and now I have an error in the In Message Lines window.ORA-20110: IdentityPayInfo.IDENTITYPAYEXIST: Supplier XXXX(Supply Company) does not exist in the company XXXX(Demand Company) in the Payment module.Thank you.Kind Regards,-Kavinda Jayaratne 

We have the following PO which we are trying to invoice, with 2 part lines and one charge line.    When we enter a supplier invoice for it, no matching occurs and we are not sure why.  I would greatly appreciate any thoughts on what the issue could be or any suggestions on how to resolve.   

A Customer is migrating from APPS8 to IFS Cloud. Before migration process, we have some shop order in Apps8 in state “Parked”. All operations aren’t in state “Parked”, depending on what was already done. Could anyone explain the behavior of Shop Order in State Parked.

Hi all,What are the options in migrating the counted qty using any migration method in IFS?I tried FND_MIG jobs with different procedures, but the issue is that I do not see the field (COUNTED_QTY) in the view INVENTORY_PART_PICK_SHIP_STOCK. What is needed here is to update counted_qty field.IFS Cloud 23R2  Thank you! 

We currently use the Purchase Order Delivery Reminders and Purchase Order Confirmation Reminders functions to print reminders. It’s possible to run test prints to check the current templates, and bulk printing works as expected. From what I understand, email handling can also be managed from these views if the functionality is properly configured.At the moment, the process seems semi-automatic, as some manual steps are still required to send emails. Has anyone successfully configured this to make the process more automated?Modifying existing templates is not a major issue, but before making changes, we’d like to hear how others have approached this globally.Do you have any tips or best practices for streamlining this process? Are there recommended settings or configurations to minimize manual work?

When trying to create a pick list from the Maintenance Material Requisition page, we’re receiving ‘The Inventory Part in Stock does not exist’. We’ve confirmed that every part record contains an IPIS record and all parts are currently reserved with available inventory. Does anyone know what would be causing this error and preventing us from creating a pick list and picking the parts?? 

I started to create a Lobby matrix element... I named it, picked a datasource, and then savedWhen I added my first column, I immediately got an error.Now I cannot load this element and remove or correct it as the only options on the error are (details, reload page, or return home) I probably shouldn't save things as I go... The datasource is ShopFloorWorkbenchHandling with data root ShopFloorWorkbenchHeadSetHas one run into this?

Unfortunately we often have parts moved into quarantine to be checked/inspected that remain in that location for an extended period of time.  As we do not know what the outcome of the inspection will be, the availability control is set to not nettable so that the stock can’t be considering for planning.  Unfortunately it does mean that MRP will generate requisitions meaning we could order more parts to then find out items are then released from quarantine and become available.  I am interested to know if anyone else has the same issue and how they manage it to avoid having too much stock.  Is there a mechanism where parts can be temporarily excluded from MRP whilst they undergo evaluation?

I am currently looking into developing our Project Management module for our Engineering group.  However, in reviewing most of the data, it appears that the PM module for IFS is geared more towards product development and external projects.  Our team focuses strictly on inter-company infrastructure improvement and capital equipment.  Am I missing something or is it very flexible?  Is there a better module to do this in?  (I am in software development, not projects or accounting).Essentially, our team needs:5 year project and capital planning tracking including estimated costs with the ability to move projects around. Estimating and planning I did see the capability to manage subcontractors. Tied to some type of financial data for our bean counters to see how everything it tracking day-to-day.If there is some good documentation out there for actually setting this up, much appreciated.

Within FSM (Service Manager), when we close a Task, the scope and the request are automatically closed.Within EAM, we have parameters to prevent this automatic closure.Which parameter can we modify so that the Service Manager doesn't close the request when the tasks within it are completed?We want to manually close the scope; we don't want it to work automatically.In EAM, it's possible to do this using the "Finish with Task" attribute, but I can't find it in FSM. Product Version: 25.1.3 Business Impact: Within FSM (Service Manager), when we close a Task, the scope and the request are automatically closed. 

Hello, my customer (still in Apps 10) uses FileShare as repository. Attachments are correctly stored on the file share. So far so good.But: Column FILE_DATA of EDM_FILE_STORAGE_TAB still contains the attachment too.Can anybody tell me, which cleanip job will remove attachments from EDM_FILE_STORGE_TAB if the repository is different from database?