IFS Solutions

HI,I’m currently experiencing an issue when trying to complete a Request Work Task via MWO (Report In).Although the clocking out data is successfully passed to IFS Cloud, the task remains visible under “Work Start” in the MWO mobile app and Work Assignment.Each time I attempt to close the task, details such as the survey, description, and debrief are correctly transmitted to IFS Cloud.  However, the task stays open and reappears every time I reopen the app and sync.The failed transaction returns the following error:“Not allowed to change the status when the Work Assignment is downloaded to a mobile device. - ORA-20110: JtExecutionInstance.NOSTATUSCHGALLOWSTATUSLOCKED: Not allowed to change the status when the Work Assignment is downloaded to a mobile device.” Could you please advise how I can resolve or manage this issue?

Hello,We are setting up the product estimator and noticed that when an existing part is added, or a new part created, it is not possible to add by-product information in the estimate/estimate item. If a new part is created in the estimator, and an existing part product structure is copied into it, the information also does not seem to port over.Does anyone know if this is a limitation?

We get this error setting up IFS Connect in our IFS Cloud solutiuon, running 24R1.3 ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Error while sending data to fileCaused by: jcifs.smb.SmbException: Failed to connect: 0.0.0.0<00>/10.12.0.128Caused by: jcifs.util.transport.TransportException: jcifs.smb.SmbException: This client is not compatible with the server.Caused by: jcifs.smb.SmbException: This client is not compatible with the server. The  fileshare specified is on a Windows 2025 server. Are there limitations to IFS connect on SMB versions supported by IFS Cloud?/JE

HI TeamPlease advise how following highlight values are fetched to incoming purchase price catalog.Company  Part No Further are there another location than Supplier master record to fetch ‘Supplier’s own addr ID’ ( Supplier > Address ) and ‘Supplier’s own ID’ ( Supplier > General )

Hello,how do I set up the automatic conversion of annual leave entitlement from e.g. 25 days to entitlement for an employee who started on 1 September, i.e. to automatically reduce the entitlement according to the start date? Thank you 

Hi!Where can I find the PPT with Release Notes or “Whats New in IFS Apps 10 Update XX”? I’m looking for PPT för update 22, 23, 24, 25 and 26. 

Hi community! Is there some setting to use to have the reservation done at picking? Our customer only uses picking in the process but to setup an internal trade between companies we need to somehow handle the reservations on customer order. If we do the setup on “customer order type” that reservations will be handled automatically, WHEN will the reservation be done? Say that the delivery date is month away. Thanks!/Emma

Both data migration and IALs create tables on the database dynamically. Can we know if the functionalities in these areas are affected by the upcoming EBR changes? ​@chanaka-shanil hope you can provide some guidance :) Best Regards,Damith

Hello,User is not able to see few projects and tag no in the PO Line level, what access issue we might be missing here.Kindly help me with this.Regards,Kruthika

Hi All,In App10 version we could use the condition based search quite effectively. We caould have enter more than records in one condition. But in cloud it seems condition based search is only working for the first item that we are entering. If we have multiple records for one condition based search is not working. Is this a known issue in cloud?

The posting controls we set up are IP16 and IP18.  We set up IP16 with the Liability (AP)and IP18 with the Prepaid account.  When we ran through a full test the of the Payment Schedule process beginning to end of paying the down payment, the prepaid account was zero and the down payment ended up in the liability account.  This leads me to believe that I might have the posting controls set up backwards. How does everyone else have these two posting controls set up? 

This seems to have been asked a few times but I’m struggling to find a resolution.We are running IFSCloud 24R2 and have our engineers using the IFS MWO Service app.We currently do not have SSO enabled so are logging in using credentials set if IFS Cloud but are finding these time out on a regular basis which is causing our engineers a lot of frustration having to keep logging in.   Has anyone found a good way to resolve this please as this is becoming a major issue for us. 

What solutions do people use for integrating External Supplier Invoices into the eInvoice Modules of IFS?We receive the majority of our invoices from suppliers via e-mail and want to automate the extract and loading of these invoices into IFS.We currently run APPS 9 but are planning to upgrade to Cloud within the next couple of years. ThanksAndy

We are currently trying to create a Sales Opportunity and a Sales Quotation for a customer categorized as End Customer in IFS Cloud. However, we encountered an error stating that the customer is “not of category Customer. My questions are:Is it technically possible to use the category End Customer for these processes? Are there specific configurations or settings required to make this category valid for Sales Opportunities and Sales Quotations?Thank you in advance!

Hello,Kindly let me know how to check who released the Purchase Requisition.I have relased by field at line level but its blank, requisition field in PO is same as PR requisitioner but here i hv released the PR.So how do i find out this.Regards,Kruthika

After terminating and subsequently rehiring an employee, users encounter the error “Employee is not valid” when attempting to report time transactions. Additionally, the employee does not appear as an available option under the Assignee field in work tasks.What could be causing this issue? Could you please advise?

Sometimes I am facing Azure VPN disconnect issue while deploying the custom components like (REQMGT, SVCSCH, WO etc). While I am able to deploy successfully other custom Components.Any idea what needs to be checked?

Does the middle tier for IFS Cloud run on ARM processors? I’m exploring ways to reduce hosting costs.

I’m upgrading from APP9 to Cloud (24R2) and am having trouble getting the subscribe functionality to work as it does in APP9. Am I missing some kind of basic data setup or security? For example, on the Work Task screen, I select the bell to subscribe. I’ve set my expiry date 1 year in the future and select both Send Email and Notify My Changes. I toggle on Work Stage field and click Ok. On the Work Task when I enter or change the Work Stage Value I would expect an email and a notification in the upper right bell (similar to APP9 in the notifications section of the navigator). I can’t get either to work. I’ve tried various fields and screens with no success. What am I missing?  

Hi Heros,I can see at “apps for page designer” on IFS CRM Companion the option  SCAN NEW CONTACT, but when open the CRM Companion app, the option does not exist. Do you have any Idea how to enable the option in the app?IFS Version: 25R1 

Hi ,I’m working with a standalone project (not linked to a sales contract/ Subcontract) in IFS Cloud and need to increase the project scope by adding one more installation site.I can see there’s a “Contract Change Order” function, but I am not sure if that is useful in my scenario.Could someone please guide me on: The correct steps to add new activities or cost elements through the change order How the approval process works and how it updates the baseline project Any screenshots or examples would be really helpful!Thanks in advanceL

Hello wonderful IFS Community!I had a question come up that I wasn’t able to answer - Where is the folder structure for the IFS Cloud middletier stored at on the Ubuntu server? I poked around the /home/ifs directory, but nothing really seemed to be stored there except for some configuration files. I also looked under /etc, but didn’t find anything that was what I was searching for.Many thanks, and feel free to respond with any clarifying questions, should they be needed.Regards,Randy

Issue: Currency code change will not reflect in F voucher. Prerequisites:Accounting currency: GBP Parallel currency: NOK Test steps:Create instant invoice from NOK currency. Save the header of instant invoice.  Change the currency code to USD. Save the header of instant invoice. Add a invoice line and save. Print the invoice. Observe the F voucher. You can see that currency amount and parallel currency amount have different amount.  

Hello Community,We have a customer who’s PROD environment is having ADFS enabled and when logged in to EE by using IFSAPP account below error is there all over the debug console.There are no other issues with user authentication with ADFS but it’s normally taking about 1-2 minutes to get in.   I enabled TRACE:32 level for the Httpserver and the log entries are pretty strange to me. Appreciate if anyone can share some info about this error. TIA! Header from WLS:[WWW-Authenticate]=[Bearer realm="7001219a-298b-4bb1-897c-c502d9702cbe@https://adfs.customer.domain/adfs", scope="openid", authorization_uri="https://adfs.customer.domain/adfs", error="invalid_token", error_description="a7accc64-d08b-43d5-9f6b-616755899751: Token timestamp does not fall within the acceptable range."]

I have an ACH payment that originally had a discount.  The file was sent to the bank, but the file that went to the bank stated to pay the entire amount (This is a separate issue).However, the payment for the full amount has not cleared the bank and we are getting error messages “Uncorrect Key!” when attempting to match the payment to the batch.  I’ve deleted the batch from Supplier Payment Orders, cancelled and created the invoice at the request of our IFS team.The issue now is I need to recreate a payment order, BUT if I do, it will send the file to the bank again, and I don’t want to pay this again.  How can I make this file a payment order so that the ACH payment can be cleared? Incidentally we are in NOT in IFS cloud at this time.  We are using IFSAPP10. Thanks,Scott