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Question

The company in the voucher page is different to the context company in the new voucher. Change the context company in the voucher page

  • August 25, 2023
  • 6 replies
  • 128 views

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Hello,

 

I face this issue  as you can see in the screenshot below while trying to post a manual voucher.

 

Is there a problem linked to permissions ? How to check if it’s the case ?

 

Best regards

 

 

6 replies

Dharshankumaar Mahendran
Superhero (Partner)
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Hi @Abdessamad ,

 

Seems this is not an error faced often. I would say you to make sure the companies are same in the manual voucher page and new voucher voucher page when you land from manual voucher window. And try entering the voucher again.

 


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  • Author
  • Sidekick (Partner)
  • 84 replies
  • August 25, 2023

Hello is there a specific permission set linked to manual vouchers ?


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  • Do Gooder (Partner)
  • 8 replies
  • June 19, 2025

@Abdessamad Hi, we face the same issue, were you able to solve it, and how please ?

Thanks a lot


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  • Do Gooder (Customer)
  • 1 reply
  • June 23, 2025

@Dharshankumaar Mahendran - We have the same issue, would appreciate any advice on how to fix it.

 

Thanks


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  • Do Gooder (Partner)
  • 8 replies
  • June 23, 2025

@HAFA15347 turns out in our side that we just needed to enter the page through the Voucher window and not though the shortcut

 


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  • Author
  • Sidekick (Partner)
  • 84 replies
  • June 30, 2025

Hello, 

 

The problem was that the URL did not change when switching from a company to another.