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Duration Override in PSO

  • Jul 22, 2026 5:53 AM UTC
  • 1 reply
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We are facing an Issue where activities coming in to PSO are getting an Override Duration of 99 Hours by Default.The field is not part of the order in IFS cloud.

Can anyone help with how this field is getting set, This seems to be only there for a partivular activity type,so is this inherited from an Activity type or somewhere else. 

Best answer by Alexander Heinze

Can you check if Adjust Duration is enabled on your task?

 

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Alexander Heinze
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • Answer
  • Jul 22, 2026 6:22 AM UTC

Can you check if Adjust Duration is enabled on your task?