IFS Solutions

Our technician is trying to upload the media from the camera option but if in any case transaction fails then with the camera option media is also getting lost so we advise saving the media first and then uploading via the gallery media option.To avoid the issue is it possible to disable the camera option (icon) from the device while adding the attachment?Please let us know how we can solve this issue.  

Hi,I created a simple POST REST API in IFS Developer studio for IFS Cloud dev environment. The query which I have used is POST method, which is very simple SQL statement and able to see the data through Oracle SQL developer.If I call the REST API through Postman, it always throws “Data mapping error due to type mismatch” error. I checked the structure, all the attributes of structure are declared as string and query is also returning everything in string.Attached the screen shot and errors. if any one has faced these kind of issues, please let me know the solutions.Projection method Attribute Query output in Oracle SQL DeveloperPostman Error 

Hi,I was using PLSQL_Rest_Sender_API on IFS application 10. I want to send a JSON payload to a REST endpoint. I created a CLOB in JSON format in my Utility API. But when I call the procedure “Call_Rest_Endpoint1” it doesn’t accept a JSON clob. It gives the following error in the generated application message - ORA-20105: PlsqlapServer.ERRINV: XMLREADER_NEXT:Cannot move to next XML event at [1:1]: Unexpected character '{' (code 123) in prolog; expected '<'  at [row,col {unknown-source}]: [1,1]  Caused by: com.ctc.wstx.exc.WstxUnexpectedCharException: Unexpected character '{' (code 123) in prolog; expected '<'  at [row,col {unknown-source}]: [1,1] I tried other Call_Rest_EndpointX versions of the procedure but no luck.Does IFS Application 10 not support JSON? There are procedures in Rest sender API in Cloud that accepts JSON payload. I think I have to do manual work here by writing my own transformer. Not sure even if that would work.

Hi,We are hitting 404 Not Found page while trying F1 help. Wondering if someone knows the solution? Thanks in advance

Hi,After publishing a BR report and when trying to order through reporting>order reports in cloud, it is not possible to get the list of values for the parameters set. Is there any setting to enable to get the list of values ?Thanks

Hello everyone!I'm  display data from survey_result table on the request screen in a seperate tab,I'm able to fetch the data from survey_result and display it successfully on the request screen using UI Designer,But the issue is iam getting  all the data from survey_result for that Request ID. where as i want to display only some rows from that survey_result table based on survey_idHow can we add a filter condition on UI Designer by which we can get survey_result data for a specific survey_id on the UI Designer I've tried searching for solutions online, but I haven't been able to find anything that works for my specific scenario.If anyone has experience with filtering data in a mobile survey based on survey ID, I'd be so grateful for any advice or guidance you can provide.Thank you in advance for your help! I appreciate your time and expertise.

Good evening.  I want to transfer an employee from one company to another.  I created “New Employment” using “Existing Person”.  I go to the new Company and select Transfer Employee Data.  This is what I get; not picking up any employee though I am in the Employee’s Employee file, nor any other employee in the new company:Does anyone have advice in this regard?  Many thanks.

We do not want to allow Sales persons to be able to Add/Delete customers.What do I need to alter in permissions to allow them to view Customers, but not have full access to customers?Don’t want to see that ‘Delete Customer ‘ button at the bottom of a customer page at all.

Hello, Why would a manually scheduled, which has been committed, un-schedule itself from console? Is this expected behaviour? if not, what may cause those issues in our system to behave that way? looking for any insight to this. thanks

hello,In Dispatch Console - If i schedule and fix a manual activity to resource ‘A’, if an emergency presents itself, we may need to un-schedule the work, and re-assign it to resource ‘B’.  In console, it does not appear to break the fix on the activity.  The fix sticks in PSO workbench, appears as allocated even though it has been un-scheduled, and should go back to an un-allocated status.  If we were to un-schedule the fixed actvity from resource B - even though it is a manual activity, it re-schedules back to the original resource (resource ‘A’) because the fix is still tied to the original resource.,.. is this expected behavour?

In the Units of Measure page there is the ability to create records in the Alternate Unit of Measure tab in the sub-panel, but how is this to be used, what is the intent of this feature? This is not related to the information found in the Unit Relationships - Conversion page.There is nothing in scenario 1.1.1.2 that mentions this feature.It’s a mystery.

Hello community,In IFS Cloud, we have noticed a random anomaly in the content of the payment notification generated on a supplier payment order linked to an offset.When the payment notification is generated after validation of the payment order on the company N#1, two other offsets appear on the transfer notification.Those two offsets aren’t in the same company, nor to the same supplier/customer pair. Does anyone have any knowledge regarding this situation please?Big thanks

Hi All, wondering if UPD24 for Apps 10 is released and if so where can I get the release notes. The callcenter is recommending we move to this upd. Thanks in advance! -R

Hi,Where do we find information about new updates for Credit Card and Freight interface? Since they are not core components IFS supports do not provide any info. Thank you. 

Hello,We are looking to include a signed URL in our customer invoice emails so customers can securely go to the link to access our banking information.Wondering if anyone is aware if IFS can support signed URLs within the Body of an email?Any help is greatly appreciated.Thanks,Kyle

Hello everyone, Does anyone know if it is possible to invoice a maintenance intervention from the MWO? Best regards

We want to check whom has which page. We wrote this piece of code to get it.SELECT t.identity, person_info_api.get_name_for_user(t.identity) person, po_.*FROM fnd_user_role_runtime_tab t, (SELECT pog.po_id, pog.role, po.pres_object_type, po.pres_object_type_db, po.module, po.description, po.allow_read_only, po.layer_id, po.change_info, po.change_date, po.info_type FROM ifsapp.pres_object_grant pog, ifsapp.pres_object po WHERE pog.po_id = po.po_id) po_WHERE t.role = po_.role AND t.identity LIKE nvl('&USERNAME', '%') AND po_.role LIKE nvl('&PERMISSION_ROLE_NAME', '%') AND po_.po_id LIKE nvl('&PAGE_NAME', '%')ORDER BY t.identity, po_.role, po_.po_idBut, the description column is in English. We want to get page names in Turkish. I found FND_USER_R

Hi,FSM Smart Client running on a Citrix platform.Does the client write to any logs around it’s own performance or abrupt closures.I have users stating FSM Client suddenly shuts down without any warning. But it’s only users who run their desktop on our Citrix platform. Anyone running FSM from a standard laptop session is ok.I want to be able to assist our Virtual Desktop Team in root causing this and wondering if there’s anywhere some logs are written to.All our Apps and Servers are on-prem. I do think this could be memory related and FSM becomes a victim and a Memory spike on the server and abruptly ends, but need some information to help support this. Cheers Ady

I am looking to replenish stock at a production area maintaining a minimum stock level.Is it possible to establish minimum stock level by part using the Putaway functionality and automatically triggering Transport Tasks to maintain the stock levels? 

Hi Community, A mistake has been made and a unit was scrapped using the available process in Inventory Parts in Shipment Inventory.The transaction description for this is: “Scrapped at shipment location” (transaction code PICKSCRAP - Scrapping in Shipment Inventory)Which is different from the transaction description the when you scrap from the inventory parts in stock screen: “Scrapped” (transaction code INVSCRAP - Scrapping in Inventory) On that last one, we have the ability to use the UNDO SCRAP INVENTORY PART to correct users errors. But seems that there is no options to UNDO from scrap from Invent Parts in Shipment Inventory (or similar). Is their possible to revert/undo when by mistake scrap a part/serial from Inventory Parts in Shipment Inventory? Thanks.Guillem

Community, Does IFS MRP support planning in Uom from Input Uom Group rather than inventory Uom?I don’t see this option available in APP10. Thank you.

Hello everyone,Is there are any standard reports available that can provide the Total Inventory Value per part, excluding stock related to projects, as of December 30, 2023 ? Currently, the ‘inventory value per period’ report details the value for each part. However, we need to omit parts that are associated with a project.Could this be done?

Hi,Does anybody know if it is possible to complete a work task in MWO and then be able to add the signature at a later point. Is you can go into the debrief tab in MWO but it does not allow me to amend the signature.Thanks,George.

Hi all,I’m reaching out to look for some guidance and possibly previous experience from people in regards to the usage of Private Activites in PSOCurrently we have some datasets who heavily use Private Activities as it gives planners visibility to what the engineer is doing on their day.What we are finding however is that they seem to be having a heavy impact on the seeing manual changes reflected in the workbench and has impacted performance of the tool Could anyone advise on how best to maximise performance and processing within PSO but still maintaining the ability to use Private Activities?

It seems very fiddly to select mutliple values from a list to search in Cloud.In the example, I have marked 3 suppliers as favourites, but it doesn’t seem to be possible to select all 3 to add to the search box. I have to write down the 3 supplier numbers and type them in. Am I missing something ?