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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
M
Sidekick (Customer)
M_SiemSidekick (Customer)
asked in Supply Chain
Part Types

Simple question………What is the difference between the part types purchased & purchased (raw) and in what context would each be used?

1862
M
Hero (Employee)
T
Do Gooder (Customer)
TLSAMYSLIWDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
payment schedule for purchase order

How can I define the date of payment for payment schedule to purchase order?thery is the field “due date” but it cannot be editedIf you register a purchase order with an advance payment plan (you will not pay one advance payment at once), such a solution seems necessary 

1461
Piyal Perera
Hero (Employee)
eqbstal
Superhero (Partner)
eqbstalSuperhero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Changes are not done via OData call

A customer of ours is working on an interface between their bespoke HR system and IFS. They have the insert of new employees from their system into IFS up and running. However when a change is done for first or last name of the person (the employee), the response is good (status 200 received), but it can't be seen in the employee file in IFS Cloud.Request is: Involved fields that should change: Although response seems good, customer doesn't see it (also not after refresh of screen).Anybody that encountered this as well (here or with another svc)?

371
eqbstal
Superhero (Partner)
B
Do Gooder (Customer)
BGunnDo Gooder (Customer)
asked in Service (Touch Apps, MWO, MRO)
Templates to create Service Requests in Cloud

In Apps 10, we are able to create new Service Requests from a Template. Cloud 23R2 doesn’t have this functionality. Is it in the pipeline for a future release or is there another way to achieve the same, thanks

432
B
Do Gooder (Customer)
M
Sidekick (Employee)
MaheeshaKSidekick (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
How to change the activity availabilities

Where does the activity in the cloud fetch this available time from? I want to change the available time slot for this activity to match the technician shifts. Where should I do this?  

201
Alexander Heinze
Ultimate Hero (Employee)
K
Sidekick (Partner)
KatieSidekick (Partner)
asked in Products (Manufacturing, Products, Engineering)
Auto Report Operations - Over Reporting Functionality

Hi All, I’ve come across some unexpected behaviour when I over report on a shop order. I’m on Cloud R23R1. In my scenario, I do not know the exact qty for the shop order,  so I capacity plan using a best estimate. If production goes well, there is a possibility I may need to over-report. I am receiving in the finished product 1 at a time and backflushing the material & auto reporting the operations. The material side works well, as I’ve ticked the “issue overreported Qty” on the components. On the operations, Over Reporting is set to “Allowed”. On the site settings I have Auto Close Shop Orders set to off. However if I have a Shop order for 10, as soon as I receive in the 10th part,  while the Shop Order stays open, the operations on the Shop Order get automatically closed. When I receive in the 11th Part, the part is received & the additional material is issued, but no operation reports/transactions are created. There’s no warning message when I click receive and select auto r

2142
K
Sidekick (Partner)
audreyS
Sidekick (Partner)
audreySSidekick (Partner)
posted in Supply Chain
Use default buyer supplier ( Purchase Requisition )

Hello,I'm on cloud environment 23R1Can you tell me if this checkbox works for you because I can't group several DA lines on a CA with the buyer in the supplier file.  This is the button in question when the DA is transformed into a CA   Thank you for your help 

1246
audreyS
Sidekick (Partner)
W
Do Gooder (Customer)
wilmichelleDo Gooder (Customer)
asked in Distribution (CRM, Commerce)
Instant Invoice Multiple Tax Lines breakdown

We are running Apps10 UPD16.When we have multiple tax lines on the instant invoice:When printing the Instant Invoice, there is only one tax line lumping all 3 lines above together.Our customer requires a breakdown of all of the tax lines.  Is it possible to print all of the tax lines on the Instant Invoice report without having to modify and make a new layout? Thanks, Michelle

822
J
Hero (Employee)
R
Hero (Customer)
ronhuHero (Customer)
asked in Products (Manufacturing, Products, Engineering)
manually create a picking list

Community, is it possible to create a picking list(SO or CO) manually? or upload with an excel sheet?  Thank you.

432
R
Hero (Customer)
K
Sidekick (Partner)
kjroSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Issue with Azure authentication on IFS 10 enterprice explorer

Today at 10:00 CET azure authentication stopped working. Is Microsoft or ifs that has issues?We get a script fault Seems to impact all customers running Azure authentication.  

1542
M
Do Gooder (Customer)
L
Do Gooder (Customer)
learner01Do Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Estimated to complete cost for a project

Hello,I want to understand what are qty in WIP, Consumption from current available stock and future purchase requirement by a BOM/Product Structure.We have two sets of parts,One which are unique to a product structure. Shared parts across different product structures.Because we operate as MRP, I am struggling to calculate the Estimated to Complete cost majorly because of the WIP where for example there are 10 Shop Orders, and 8 of them have started, now the current stock in IPIS won’t reserve the stock for 2 remaining Shop Orders and therefore, the IPIS qty is not correct. Is there a better solution to calculate an ETC cost for a project in IFS APP10

390
L
Do Gooder (Customer)
C
Do Gooder (Partner)
CorBarbaLDo Gooder (Partner)
asked in Finance (Financials)
Open CUPIA and customer offset

HiI have a client who just went to IFS 10.  They have an customer order that was created in IFS 9.  There was an advance invoice created and one advance payment made to the order.  The final advance payment was posted, they did not clear the CUPIA at that time and it did not apply to the transaction.  Instead they just posted the cash side of the entry using the Deferral cash account and that removed the balance in the GL.  This left the CUPIA still open. They are now in IFS  10 and are trying to close the CUPIA.  They have done a rollback that parked the payment.  They tried to do a customer offset and received the following error. The CUPIA is still open and now the final invoice has an open balance of the 7,155.They have gone back into IFS 9 and did the same steps that were done in IFS 10 and they were able to create the offset. Any thoughts or suggestions on what can be done? 

2043
Ieva Rituma
Superhero (Employee)
C
Sidekick (Partner)
Christophe BUSSISidekick (Partner)
asked in HCM (Human Capital Management, Payroll)
Functionnality about times registration compile

Hi, in IFS CLOUD, it is possible to register times for many process : project, production, service. Is there a screen that compiles results about all times ?Is the solution is to create a quick report or a lobby ?Regards, Christophe

866
A
Do Gooder (Partner)
X
Sidekick (Partner)
XitThilaBSidekick (Partner)
asked in HCM (Human Capital Management, Payroll)
No employee records in "My Absence Calendar" Window expect own

Hi Team,We are having a problem viewing employee records in the "Absence" and "My Absence Calendar" windows. The user can see his record only from the above screens. But he can see all the records of supervised employees in the "Absences" window.Position access definitions are proper. Users can view subordinates' time cards as well. The issue is only in view of the Absence calendar, and Absence.What will be the possible course for this issue?Thank you

631
X
Sidekick (Partner)
K
Do Gooder (Employee)
koheiokigamiDo Gooder (Employee)
asked in Supply Chain
Register Arrival (into inventory) for self-billing without Receipt Reference

Hi Communiy, I have experience the below system behavior in Register Arrival on 24.1E environment.When I enter ‘Register Arrival’ for PO line with self-billing, Receipt Reference is NOT required.The generated PO supplier invoice has an invoice numbe which comes from counter of ‘AS’ Series ID instead of Receipt Reference.However, if I use different compnay/site in the same envrionment, I can not reprodue this case by using the same pruchase part and supplier. I was required to enter Receipt Reference when I enter arrival registration in this case. Do you have any idea how can I make self-billing PO invoice without Receipt Reference?The below screen shot describes self-billing invoice generated from PO receipt. This one has AUTSUPPINV invoice type and but  Receipt Reference is NOT required. Regards,Kohei Okigami

2122
K
Do Gooder (Employee)
AdrianEgley
Hero (Customer)
AdrianEgleyHero (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM Connect - Elements the same value.

Hi, The end point I am wanting to post to is expecting some custom values to be sent with a repeating element name of customfieldname and customfieldvalue. I have three to pass in this example. The XML structure in the log is correct. However the value for the ‘customfieldvalue’ is only picking up the quantity and placing that in the first customfieldname.                             <customfields>                                <customfield>                                    <customfieldname>FSM_PART_NUMBER</customfieldname>                                    <customfieldvalue>1.0000000000</customfieldvalue>                                </customfield>                                <customfield>                                    <customfieldname>SUPPLIER_PART_NUMBER</customfieldname>                                    <customfieldvalue />                                </customfield>                          

10810
SAMLK
Hero (Partner)
FGodehardt
Sidekick (Customer)
FGodehardtSidekick (Customer)
asked in Finance (Financials)
Closure of open position after bad debt?

Dear IFS-Community,I got a 100% bad debt and declared it as well with the bad debt management.As you can see the bad debt is existing and IFS also says that there´s a “adjustment of value”I checked the posting control too and it works fine. My problem is, that I still have an open position / open item on the customer analysis:The 952€ are still an open item and are included in the customer´s balanceAnd furthermore the bad debt value is included in the balance to pay from the customer and also it´s present in my reportings.Is there any function I forgot to use so that the open position disappears correctly?Thank you very much in advance.Best regards,Frederic

912
FGodehardt
Sidekick (Customer)
P
Do Gooder (Partner)
PrzemekDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS Aurena Scan IT 10 - not enabled

Hi,I have a problem with starting the Android application: IFS Aurena Scan IT 10.After entering url and system id, the login screen is displayed - I enter the user login and password, next click log in and I get an error message:Application ScanIT is not enabled in the system. Please contact your system administrator to resolve the issue.How to solve this problem?Previously I used IFS Apps 10 Scan it and it works, but I want to start IFS Aurena Scan IT 10 - it doesn't work.IFS Touch Apps server is configured as below: I’m not sure, but maybe I need to install the Aurena Scan IT app? Maybe the Scan IT application (dll file) does not support Aurena Scan IT. If so, where to download the dll file  Aurena Scan IT 10 for IFS Touch Apps Server?BR,

10022
hardik
Hero (Partner)
G
Do Gooder (Customer)
gdfkjonesDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Stock Count rounding part id

Hello,For our stock count we pull the part ID using the below code: var metrixRowId = getValueFromListDataRow(row, "stock_count", "metrix_row_id");var partId = getDBValue(stringFormat("Select part_id from stock_count where metrix_row_id = {0}", metrixRowId)); The problem with this is our Part IDs recently have been rounding off trailing zeroes for examplePart ID 13003.70 becomes 13003.71452.00 becomes 1452 In some cases if 1452 is a valid part, it will pull information from that other part ID.It doesn’t seem to affect items with a leading zero so00308.50 is not affected.We have notes saying that the below code does not work because of an IFS bug, so this was fixed previously but is now broken again.var partId = getValueFromListDataRow(row, "stock_count", "part_id"); //this returns the wrong value for varchars that end with '.00' due to IFS bugI have tested the above and confirmed it has the same issue. I am looking for workaround solutions such as converting the result to a varchar or

503
Shneor Cheshin
Superhero (Employee)
buddhima
Sidekick (Employee)
buddhimaSidekick (Employee)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Which time zone do the timestamps in FSM server logs in cloud environments represent?

Hi experts,Can you let let me know in which time zone do the timestamps in the server logs for FSM cloud environments represent? Is it a common time zone across all FSM cloud environments or is it specific to customer time zone?Cheers,Buddhima

897
Shneor Cheshin
Superhero (Employee)
R
Sidekick (Customer)
RiSpenceSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
How to send critical messages/notes to FSM6 mobile Important Information

Hello community. We are looking for options on if and how to send critical place or task notes to a technician using FSM mobile and have them appear in the Important Information box.  Scenario; a task is assigned to a field technician and there are is a specific note type (i.e. “Alert”) on the related place record.  Can we have this appear in the Important Information field on the Home Screen?Thanks,Richard

252
Shneor Cheshin
Superhero (Employee)
Q
Sidekick (Customer)
qquacSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Client Script for Web Client

Hello,I am having some troubles with client scripts and client scripts SQL. I am trying to create a client script that will get user_def9. When I run a test, I am able to get an alert for alert("TEST"); → Working alert(personID); → Working alert(selectedValue + "this is a test")  → Alert only shows “this is a test” alert(personType) → Not working. Shows [object Object] Below is what is in my client scriptvar screenName=getCurrentScreenName();var personID=getUserInfo('personId');var personType = getDBValues("select user_def9 from person where person_id ='JSMITH'");var selectedValue = getDBValues("SP_USER_ROLE",personID);alert("TEST");alert(personID);alert(selectedValue + "this is a test")alert(personType)This is what is in my Client Scripts SQLselect USER_DEF9 from PERSON where PERSON_ID = '{0}'For the web client only, are you able to use SQL queries within the brackets? or do they require an entry in Client Script SQL that needs to be called? Why isn't selectedValue showing what I want

1014
Shneor Cheshin
Superhero (Employee)
M
Do Gooder (Customer)
Maikol GerominDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Survey answers are lost upon editing

Hello everyone. When a user, while filling out a survey, revises an answer to a previous question, it results in the deletion of all subsequent answers.Example: user answers the questions in a survey and reaches question 12. Then the user modifies the answer to question 4. As a result, answers to questions 5 to 12 are lost.Is there a way to alter this behavior and make sure answers are not automatically deleted?

1153
Shneor Cheshin
Superhero (Employee)
B
Do Gooder (Customer)
Benny JensenDo Gooder (Customer)
asked in Supply Chain
Obsolete location

Cancelling an obsolete location  the below error message pops up, - also after executing the pending Transport tasks, - how can we delete a n obsolete location ? 

1519
Upasari
Do Gooder (Employee)
Asela Munasinghe
Superhero (Customer)
Asela MunasingheSuperhero (Customer)
asked in HCM (Human Capital Management, Payroll)
New Employee creation - Work Address and Work Mobile

Hi AllWhen creating a new employee, I cannot figure out from where the values for the work address and the work location are fetched. I thought its from Company details > Offices, but the work mobile isn’t a part of it. Can you please explain how can  I configure the new employee creation to fetch the desired values for the contatc info?  IFS9 UPD14Thanks,Asela

26718
Asela Munasinghe
Superhero (Customer)

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