IFS Solutions

Hi everyone,I’m unable to use a migration job to input a non-inventory sales parts with JUST a tax class.  If I try, I get the following error… I can however, create one with JUST a tax code.The odd thing is that if you debug the sales_part_api call when using IFS, both tax class AND tax code are supplied i.e. from the debug attr'TAX_CODE'||chr(31)||''||chr(30)||'TAX_CLASS_ID'||chr(31)||'1'||chr(30)|| Can anyone share any light on why this is? 

Hello!We are working on some integration with Boomi and have run into a roadblock with a custom integration projection. We were under the impression that when you add two Entities to a custom projection that it would combine the data from those two entities into a single API. We need to pull the full address and the address type, unfortunately that information is in two different places. Here’s our Custom Projections - the Categories has disappeared, it was Integration, not sure why it’s not showing. We have out two entities, CustomerInfoAddress, CustomerInfoAddressType and we’ve done our Associations and Key Mappings.  It’s published and when we go to API Explorer and look at the API Doc, we have API’s for each entitiy but not them combined. Neither one of these have all the information we need. Are we misunderstanding how the custom projections work or is there something wrong with how the API’s are being generated. I did a case to IFS asking this exact question and they told me to c

Could anyone with IFS Cloud please verify if the same is popping up as at my place (I've checked two environments that are not connected, both IFS24R1)I want to see only the rows that have factor = 1. The above is the result. Makes no sense to me at all. Does this happen in your environment as well.First time in my career 😁that I could use Advanced search option:This gave me the desired result.

Hello experts,I have created a SQL quick report with a parameter that is called via a page command created in page designer. It is working as intended and I successfully pass the parameter and the report executes correctly with the right data. Super, happy camper! But how do I make the following 2 improvements to the parameter box that is displayed below when the Quick Report is started:1.Make the Parameter box ‘read only’ - so the value passed from the Page is non changeable2.Apply a ‘pretty’ description rather than the technical field name for the parameter that is currently displayed Thanks!

Balance reconciliation databse scheduled task going in error state with below error details, quite unsure why this error is occurring Please advise. 

We are having an issue with getting the new revision of a document to to MWO client.What we do isCreate a Work task and attach a document to a Work TaskTransfer the work task to MWOWhen the technician open the task, the document is visibleThe coordinator create a new revision of the document, now the new revision gets attached to the task in cloud, instead of the old one. However in MWO app, it is the old version still visible to the technician.We have setup the document class as a Mobile Document Class and Push to Mobile has been set to Yes.We are running Cloud 24R1 SU2.Thanks.@kathlk 

Hi All, I have created a custom page using 1)Entity configurations - with some custom attributes2)Projection Configuration- created new projection3)Created a Page from page configurations I am able to navigate to the  page only through the Page configurations screen, how doo i add my newly created custom page to NAVIGATOR??? Please do let me know on this guys @damith @Navinth Bakmeedeniya @Charana Udugama @HumbertoFloresD , Can you please check and suggest me on this? Thanks & Regards,Rakesh   

Hello, my customer wants to use the standard form of the purchase order, and is using the Milestone/Stage Payment. The problem is that in standard, I cannot display the table of the milestone/stage payment. Is there a way to display it in standard ?  Thanks a lot, Paul

Question, is it possible to use a Custom Enumeration (or other created LOV) and add it to a standard IFS attribute in the page configurator?We would like to have a stricter regime on an IFS standard attribute which is just a string column with no functionality. I.e. Document Title – ISO Classification. For this one case we already have created an “idea” which is accepted, ISO classification of Documents, which is good. But in general (for other cases) we would have liked to just create a Custom Enumeration and then connect it to the already existing IFS standard attribute (not a CF$ custom field) using the Page Configurator. Is this possible, and we have just missed it? Or is this not possible without creating a new Custom Attribute and hide the IFS standard column? If not possible, is there a reason, or is it something for the Idea board?

I have a few questions about the On Save - Release on the Document Revision screen. I was trying to create a new document revision and I selected the On-Save Release button.  When I entered a Document Class and Title, I tried to save the Document Revision and got this error:  How do we get the Security Checkpoints to support the On-Save Release Operation?  Since I cannot test the On-Save Release, how do you check in a Document if the Revision is already Released?Thanks,Gregg

I watched the you tube video and studied what I think is the extend of the information in our help documentation.  In the old days, we needed to have a certificate registered for the person who is doing the signing.  I don’t see references to needing a certificate in the help documents but I do see a Signing Certificates section within the Solution Manager.  Is that what I’m thinking about?How does all the work?  Do I need to have a person who is signing a document have to be registered as having a signing certificate.  How about for Internal vs External Users?Is there a place when I can see the whole story behind the use and setup of this functionality? Patrick

Hello,I’ve tried multiple times to input the parameters, but each attempt has resulted in quotation errors or other issues. Here’s what I’m aiming for:Input:ifsapf:tbwJtTask_Ext?external_search=source_ref1={&PM_NO}%20AND%20STATE%20IN%28%27Cancelled%27%2C%27Finished%27%2C%27WorkDone%27%29%20ORDER%20BY%20created_date%20DESC%20FETCH%20first%2010%20rows%20onlyExpected Result:WHERE source_ref1 = {&PM_NO}AND state IN ('Canceled', 'WorkDone', 'Finished')ORDER BY t.created_date DESC FETCH first 10 rows onlyActual Output:where (SOURCE_REF1 = '234' AND STATE IN(''Cancelled'',''Finished'',''WorkDone'') ORDER BY created_date DESC FETCH first 10 rows only');Could you help me understand how to adjust this so the query runs as intended? Thank you very much for your guidance.

Hi Everyone,When I try to add navigation to a custom page in IFS Aurena Native using a custom command, it returns the error shown below when the parameters are configured as follows.Parameters in Navigation Filter​​​In ServiceEngApp: Has anyone encountered this issue before, and does anyone know the correct configuration to make this navigation work? Thanks for the Help!

When using Report > Work Instruction in Shop Order to print multiple documents, files with a DWG extension are failing to open due to IFS thinking there is no files association set up. When trying to open DWG files individually IFS will open them with eDrawings. Is there another setting for file association within IFS for opening packages of documents?  

Cloud 22R1 and a few months into using IFS, coming from a 30 year old ERP. We are setting up email notifications for approval routings, and as I have seen on the forums from previous versions, we have the same issue that the standard event action for approval routing email does not give the first person on the approval routing a notification when dealing with Approval Routings on entities that are not Documents, we are using this on Change Order and Change Requests. Using threads I found on here from older IFS versions, I had been able to create a custom event and event action that got us most of the way there, but our test environment of IFS got refreshed and I am attempting to rebuild what I had, and am not having success, so I know I am missing a step somewhere According to my notes, I had created a custom event for ApprovalRouting to fire when when Changed or Created, and then I had a custom event for that. Attempts to replicate this have resulted in no notifications from the new e

We have a new Posting Control setup, using the “combination control type” for M28 and Code Part A to route multiple brand sales by order type and accounting group. This is posting most sales transactions to the correct accounts as expected.However, there’s an issue with “Bundles” — inventory parts grouped as a Package Part/Sales Part but not maintained as an individual inventory part. Since Bundles are typically promotional, we don’t plan or pre-pack them as single items. For these orders, we add the Bundle part as a sales part on the customer order. During the reservation and picking process, individual items within the Bundle are reserved and picked separately as usual. When invoicing, we invoice only for the Bundle, not the individual parts.Under our previous setup, with Posting Control M28 and Control Type C16 directing order types to specific accounts, invoicing for Bundles worked without issue.In the new setup, invoices for Bundles produce an error. It appears that the new combin

Hi @ all,We are currently reviewing in the functionality “Freight Booking” via EDI and would like to know which Message Classes, Message API and Action for Inbound and Outbound have to be used!?Can anyone help us and give us the information so that we are able to setup the connection for testing the transaction? Thanks in advance.

I have a three part question that has to do with IFS’s supply and demand capabilities:Is it possible to use enter a forecast, plan supply, and generate an MRP for a part(s) without actually generating shop order reqs, purchase reqs, or distribution orders. In other words, use IFS’s demand and supply capabilities to plan supply chain scenarios for new products that may be still be considered in a development stage (pre-production) and not yet released to market. We currently use Master Scheduling and MRP to generate supply requirements.  Is it possible to replenish certain parts (finished goods) to DC’s but restrict or not allow shipments of those parts to customers. We replenish DC’s via distribution orders from other DC’s and manufacturing plants, and direct shipments from external suppliers. We do have site supply chain matrixes setup as well as a multi-site Planning Network. Our DC’s are setup as different sites, and I am not sure if by this setup we are actually functioning within

Hi everyone, my customer is extensively working with the maintenance surveys. Throughout the implementation of them, we have noticed a couple of things, I'm wondering if anyone else has had similar requests/situations to these:Sometimes the question flow seems off when having a dependency on Yes/No questions, especially if the dependency is not directly after the dependent question (e.g. Q1 = Yes/No, Q2 = no dependency, Q3 = dependency on Q1).  Is this a bug that we're encountering or is this a design thing? Seeing as our customer is working almost only on a mobile phone, they were noticing that the "Maximum x item(s) can be selected" for multi-choice questions are taking in a lot of screen space.. Does anyone know if this sentence can be removed? On open-ended questions one can add a mask, but that removes the ability to scan a value. Has anyone found a way to make both of them work?Customer is on 24R1 SU3

We received a case from one of the customers that  customer invoices are no longer being marked as fully paid correctly after we "cash" checks with check no starting "CC" (prepaid credit card charges). Check No starting "CP" are working fine.Is this a set up issue? What basic data that needs to be focused please.Thank you ,Kind regardsUdanee

Good morning, During our testing we run into below scenario:*Issued material - Nov 11- transaction is booked to WIP - voucher date is Nov 11*Finished task - Nov 12 - reposting transaction from WIP to Cost - voucher date is Nov 12*Re-opened task and run Check and Update Accounting - Nov 13 - reposting is being reversed, from Cost to WIP - voucher date is Nov 11Shouldn’t the voucher date for the reposting reversal be the date of the reposting, or the date when Check and Update accounting was run? Doesn’t really make sense to be posted at the date of the original transaction.If the original transaction and the reposting are in 2 different periods, then we will have the WIP overstated in 1 period (amount from original transaction + amount from the reposting reversal).Is there a set-up for the Check and Update Accounting date?We are working in IFS10, UPD16. Thanks for your help,Cora  

Hello, ‘Cash Supplier BOE’ is available to be selected in Mixed Payment. This sets the status of the Supplier Bills of Exchange as Settled. However, if I have to map a transaction type in External Payment Parameters for CAMT053 then this option is not available. How can I setup External Payment parameters so that External Payments will know that this payment belongs to Supplier BOE? or how is this handled otherwise? Any guidance in this is much helpful and appreciated.  Thanks and Regards

Hi Dear,i am using IFS cloud 24R1, i am converting the purchase requisition into purchase order, when new popup page opened, in that i want to make the “Purchase Order No” to read only. I al ready gone through the IFS community past posts and i also did some RND but i am unsuccessful to do it. kindly help me in this. the screenshot is also pasted here. 

Hello, I am inserting a pdf attachment to Customer Order through an integration.But when I try to download the the pdf document, it gives me the following error. When opening the document from the database, blob value is opened as a text and not as a pdf.  Does anyone has any idea what could be issue here?

Hi team, To load a supplier payment into the Mixed Payment window using an external file template, I keep encountering an error: “ORA-20124: Error.NULLVALUE: Field [LOAD_ID] is mandatory for Ext Payment Item and requires a value.” I reviewed the External File column definitions but couldn't identify any column for the LOAD_ID.In the External Payments window, I also tried manually entering a Load ID, but there doesn’t seem to be a way to load the file for that specific Load ID. Could you provide input on what I should correct to successfully create the supplier payment?   Thank you Best Regards,Prabha