IFS Solutions

I have a user who periodcally searches and receives no results, but upon their second search a few seconds later (with the same query parameters) they receive results. Can anyone recommend a starting point to debugging this issue? 

Do I understand correctly from reading other Community cases that through 23R2 the following Machine Learning Gateway URL (shown in blue), could be used by Remote customers...… but in 24R1 Remote customers cannot use Machine Learning?Or, is there a for-purchase option for 24R1 Remote customers to use a Machine Learning Gateway - or a roadmap plan to enable Remote customers to use features such as Business Opportunity Score and Business Card Scanner?There are several attractive features that require Machine Learning, and as a example the Opportunity Pipeline Board has Business Opportunity Score as a standard field, so it will be good to know if this can be useable for Remote deployments: 

We had a customer set-up incorrectly to require delivery confirmation. The mistake was not noticed for several months and resulted in a large quantity of inventory reporting as inventory parts at customer.  Inventory transactions history recorded DELCONF-OU and DELCONF-IN transactions, but no DELIVCONF transaction. Our experience is the DELIVCONF transaction is created when the Delivery Confirmation of Customer Order is processed. Problem: The inventory that is incorrectly recorded as being at the customer does not show up in the Delivery Confirmation of Customer Order screen. Question: How do we confirm delivery of this inventory or otherwise record the cost of goods sold? 

Hello we are on Cloud 23R1 and just like in Apps10 Customer Order Type is not editable once the record is saved. This is probably our #1 frustration from our sales team. When it is imperative that an order type needs to be changed, we have our database admin run an sql update statement to change it in the database table. This seems to work, however are there any consequences from this process? And is there any other way to accomplish this? 

Hello,What is the proper way to setup a 9/80 schedule in IFS Cloud?  I have setup a 14-day cycle schedule with M-Th 9 hrs. per day.  Fridays alternate between 8 hrs. and day off.  To stay in compliance with overtimes rules in the US, the work week for non-exempt (hourly) employees has to be 40 hours.  That being said, the work week has to end mid-day (12pm) Friday.  How does one split the work week mid-day in IFS Cloud?Thanks,

Hello all, hoping to get some insight here on Stage Payments. Is there a reason why Purchase Payment Type cannot be “Staged” when the Inventory Part on the External Service Order line is set to Exclude Service Cost? Has anyone experienced this before and have a workaround to get this? 

I believe there is a bug when using the “duplicate” feature on Supplier for Purchase Part screen. The “duplicate” button copies all information to a new record for you to edit and save. (We often use this feature to copy records from one site to another.) When doing this, all information copies to the un-saved record except Supplier Part No and Suppliers Part Description. Users must remember to manually copy these two pieces of information from the original record to the new record after saving. We have tested this is Apps10 [Aurena] and Cloud.Seems strange all other fields (Price, Min Order Qty, all Indicators, etc.) copy over to the new record but not Supplier Part information. This is very important information in our business and we are at-risk of losing this information when performing a “duplicate”. Why would these two fields not copy over when the duplicate button is used?

How to update the Amount per salary period under the compensation page in Employee File?  

When trying to route application message to IFS REST API I get below error. The routing address uses IFS REST endpoint with client credential. ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: ifs.fnd.connect.http.InternalServerErrorException: InternalServerErrorException: 500#{"error":{"code":"ODATA_PROVIDER_ERROR","message":"An internal server error occurred. Contact administrator.","details":[{"code":"UNSUPPORTED_ACCEPT_TYPES","message":"The content-type range ' *; q=.2' is not supported as value of the Accept header."}]}} What is the cause for this error?

Hello,  We are migrating from 7.5 to cloud, We have tax transactions that are not reported yet, How to migrate those tax lines ? Do you have any example of the file to use ? Best regards.

Hi Community,I have changed maxlength of a field from 25 to 50.However, it’s not possible to save under under Shipment Handling Unit Structure . Can anyone tell me why? 

I previously used the POS environment and uninstalled it using the PSO installer. After that, I uninstalled the IIS and reinstalled the PSO. It installed without error. However, once I browsed the PSO event, I noticed a fatal error.System.ServiceModel.AddressAlreadyInUseException: HTTP could not register URL http://+:8744/IFS/Scheduling/Gateway/Service/. Another application has already registered this URL with HTTP.SYS. ---> System.Net.HttpListenerException: Failed to listen on prefix 'http://+:8744/IFS/Scheduling/Gateway/Service/' because it conflicts with an existing registration on the machine. at System.Net.HttpListener.AddAllPrefixes() at System.Net.HttpListener.Start() at System.ServiceModel.Channels.SharedHttpTransp  

can somebody help me with load template for user and person for IFS cloud. 

Hello all,  How can I cancel a sales order???? 

Hi, Heros,I knew IFS would allow to apply the credit notes if the total amount for the vendor in one payment order was higher than zero, but what about the vendor issues a credit note for whatever reasons and reimburses the money without additional invoice?  Is there a better way to handle negative supplier credit note if I don’t want to use manual voucher?  best,David 

We are in need of a bar coded tracking system for inventory and non-inventory parts. I have virtually no knowledge of IFS.  So if I could get pointed in the right direction to get some insight into our options it would be appreciated.  Ideally I would receive into specific locations and then we could track movement, and change locations with a hand held scanner.  I’m sure this option exists, but am at a loss on where to start. 

Hi,Historically we’ve always set the place_id_from on Part Usage to that of the FOR_STOCK value of the person record creating the part usage. At the minute we have a number of resources assisting different area’s due to the seasonality of various locations.We have built a process that see’s the resource is working out of a different location for set days, and as part of this process we’re triggering an update to mobile to perform_replication_for_table_and_person on the PERSON_PLACE Table. When this runs I can check the device and query that table for the data, and it shows correct. The problem I am having is that even though the table on the mobile has been truncated, when the technician is looking to use a part it’s trying to use from the previous place and not the new data that shows after receiving the update.Am I doing something wrong, or is my understanding of what should happen after invoking that perform message. Any assistance will be greatly appreciated. Ady

Hi,We are in the middle of IFS 9 to Cloud upgrade and testing to make sure our Migration Jobs still work in IFS Cloud.We have a migration job in Apps 9 to migrate Supplier data to related screens and tabs. This job isn’t working in Cloud and throwing this error:Reliability_Status and Reliability_Status_Db are new columns added to Supplier → Address screen | Document Tax Information tab in Cloud, so we went ahead added both columns to our migration job and set default values. However, the issue persists.Wondering whether anyone has seen the same issue migrating Supplier data into Cloud before?

Manage Serial StructureDo I need to modify the template when replacing sequence components in the structureAs shown in the following figureI hope to place the serial parts with part number "13-Y25-002-DC" and serial number "NO-1002" into the structure without changing the template structureSimultaneously remove the serial part with part number '13-Y25-002-DC' and serial number 'NO-1002' from the structure 

In 24R1, we seem to loose the ability to create the service request and service quotation on a MWO for the Old  Generation Service Solution.I can’t find on a release note that this was intentional. Can anyone confirm whether this is a bug or whether this functionality is now fully removed ?

HelloWe are using Apps 10.  We have had several instances of shop order requisitions that are fixed inside the Planning Time Fence disappearing one day and then, once MS is re calculated (normally a schedule overnight job) MS supply then pops up outside of the PTF to ‘correct' it, often that is leaving us with gaps in the production plan and also gaps in supply because of it. Is this a bug? Is it because they aren’t being converted to shop orders quick enough?  

Hi Team,There is new new functionality of re-posting in Maintenance module in work task.This functionality trigger TP3 posting after Invoices gets matched, Is there is an option not to use/stop this re-posting functionality in Work Task.Regards,Mukesh Gupta

1.Does Retrospective Work Reporting not support Vim connection type（Figure 1）2. In addition, how to initiate a fault report in a Vim connection type  work orders （Figure 2）Figure 1 Figure 2

Work Types per Mx Event Type What does this do in MRO?Just a convenient way to see the type of event in a maintenance order? 

One of our users has managed to corrupt a filter they use for Object IDs.This is because they have saved a “List of Values” filter for that drop down and that is being applied/trying to be applied.However, since we’ve done an update to the evironment that filter no longer works.This prevents them from creating Work Orders. As soon as they click the “Object ID” field, it tries to run the filter, and an error occurs. Any idea how we can clear that filter that’s against his profile?