IFS Solutions

When the ‘Team inheritable’ is enabled, the DSE continues to assign activities to the Team even if the only skilled team member is unavailable (private activity during the specified time).Disabling the ‘Team inheritable’ is also not a viable solution, as it prevents the activity from being allocated, even if the skilled team member is available.This occurs because if the ‘Team inheritable’ is enabled, the Team will inherit any team members’ skills during the membership period, regardless of any unavailability of members.To ensure unavailabilities are considered during allocation, the membership period of the skilled member must be adjusted, each time an unavailability is added for that member.Therefore, we have received a customer request (discussed with R&D team as well) to enable the DSE to consider member unavailabilities during the membership period when the ‘Team inheritable’ is enabled.

When the ‘Team inheritable’ is enabled, the DSE continues to assign activities to the Team even if the only skilled team member is unavailable (private activity during the specified time).Disabling the ‘Team inheritable’ is also not a viable solution, as it prevents the activity from being allocated, even if the skilled team member is available.This occurs because if the ‘Team inheritable’ is enabled, the Team will inherit any team members’ skills during the membership period, regardless of any unavailability of members.To ensure unavailabilities are considered during allocation, the membership period of the skilled member must be adjusted, each time an unavailability is added for that member. Therefore, we have received a customer request to enable the DSE to consider member unavailabilities during the membership period when the ‘Team inheritable’ is enabled.

Could someone tell me how to get the value of and element inside a collection in a workflow please?i’m trying to get Ligne.Cf_Sale_Unit_Price  but i can’t figure it out  Also, can i have the syntaxe for the execution.getVariable and setVariable please?Thank you in advance. ​@kamnlk ​@dsj any idea please? :)

Hello Community, I have an issue in terms of internal customer order quantity not getting updated as per the purchase order change order changes. I follow the below steps.Create a POCO for the PO and adjust the quantity. PO update the POCO. Send the change request from PO.I assume the above steps would update the CO as per the POCO. Correct me if I am wrong. Cheers,

I just went through a successful upgrade from IEE to 23r2 deployed On PremI have the provided IFS_INVENTORY, IFS_SALES, IFS_CRM, and IFS_PRODUCTION_PERFORMANCE models deployed for Data Mart and scheduled.I scheduled my Data Mart Refresh Category, Data Load, and Model Processing in a db task chain, these execute successfully, and I see my logs in both data and process runs.For some reason I don't see any data past the day I did the initial data load in SQL Server, the data is fresh in the MVT and BI tables.Can someone assist with this, if so, please let me know if more information is needed from me?

Hello everyone,I wanted to ask if anyone here has any experience with the local package for China. I wanted to make adjustments in the China Fiancial Report Setup (add a line). But no matter what I try, I keep getting the error message ‘Field [VERSION_DESC] is mandatory for *C Income Statement and requires a value’. But there is a value in the field (a different one than in the original setup, of course). 😔Have any of you ever had this problem?Thanks for your support.Screen Original SetUp Version 1Screen new, Version 2 DescriptionLine 6 is new.   

Hello community,How to assign a starting sequence number for accounting journals when we start using IFS in the middle of the year?I am reading documentation and it says:If the company starts using IFS Cloud in the middle of a year, the sequence number for the first transaction can be provided. (Note: This is done by the implementation team during the implementation process.)Generate Period Information I cannot find any specific field or company template detail to enter start number. Is anyone aware how is this information defined?Thanks 

Hi,Any Idea why it is not possible to connect individual serial part to FA object if the receipt is done through a purchase order.Kind regards, 

Hello IFS community, The error below is happening when I try to migrate Employee data. Using a Execute Job migration. IFS Cloud ORA-20105: AccessAttribute.NO_ACC_TO_EMP_REG: Insufficient access rights. You cannot register Employee Employed Period data for the employee YAYYYYY. Could you let me know what access I might be missing?If possible, could you include a screenshot with your response for clarity?   

Hi Experts,Could you please advise, if the customer is not using HCM module is there any way that we can capture time and attendance only using NGSM.Are there any existing functionality for that?Regards,Heshala.

Is a MDW still maintained? Where can I download the version for 24R2? This toolset is not listed under [https://downloads.axiossystems.com/index.html] even if my profile qualifies for this product.

Hello,Currently we are using IFS Cloud and our customer invoices dont have the Prepay and Add charge that is added to our shipments. We use the invoice report to create invoices, not the collective invoice, which did have the PPA charge appear on the invoice.How can we fix this? We currently have create customer invoice set as a batch job but will switching to the create shipment invoice fix this issue? or does the shipment invoice have different fields/parameters as the customer invoice? We dont want to lose the charges and the original information the customer invoice has

Hi, With plsql_rest_sender_api.call_rest_endpoint_empty_body I can send the response to the callback function. However, I couldn’t do it with “plsql_rest_sender_api.call_rest_endpoint”. The common callback function returns an error in the second chain of the routing rule. Is it possible? Caused by: oracle.jdbc.OracleDatabaseException: ORA-06550: line 1, column 7:PLS-00306: wrong number or types of arguments in call to 'REST_CALLBACK_TEST'ORA-06550: line 1, column 7:PL/SQL: Statement ignoredORA-06512: at "IFSAPP.PLSQL_REST_SENDER_API", line 124ORA-06512: at "IFSAPP.PLSQL_REST_SENDER_API", line 133ORA-06512: at line 1 

We are using Apps 10. We are following the guidance from a previous question in the community “Can a part that has been serialized be un-serialized later?”To start, we cycle counted out all the inventory that was in stock.We confirmed there is no stock in transit. When we toggled off Serial Tracking At Receipt and Issue we got error message “Receipt and Issue must be enabled if the part is serial tracked in inventory” So we started again and toggled off Serial Tracking In Inventory and got the error message “Condition code can be enabled only in combination with Inventory Serial Tracking and/or Lot/Batch Tracking”So we start

Is there a place in the system where the total weight of a handling unit and it’s contents are displayed?  I put a bunch of material into a drum and the handling unit label sums it up, but I can’t find anywhere in the system where that weight is available.IFS 10 UPD9

Can anyone tell me which permissions are missing in this case?  (I assume it is a permissions issue.)For users with full admin permissions in the PM Plan the WO No is linked and can be navigated to directly.  “Normal” users have now reported, that they do not have the WO No linked.They can navigate to the listed WO No via the Navigation Menu (Active WO or Historical WO) and open the WO this way.But in the PM Plan the WO Number is a simple number with no link. Any idea which permissions I need to grant? We are working with 23R2 installation.

Greetings! I am trying to add a part number in a certain configuration structure in IFS 10 but I keep getting this error, “Phase in Date of this component conflicts with parent revision date range.” The part number has a phase in date of 06/24/2024 and the phase in date of the configuration structure I want to put it in has a phase in date of 08/03/2023 and does not have a phase out date. Not sure why it won’t let me add the part number  

Dears,I’m ne user of IFS and getting familiar with Warehouse Management functions.So, question is, what’s the benefit of using Counting-Create count report, while one can extract data from “Inventory Part In Stock” and start with physical cycle count process.or maybe I don't properly understand the functionality of “Counting” function. Please provide broad information. Thanks in advance.

Hello, I have one simply question:IFS documentation mention that OS Linux supported version for IFS Cloud Remote is 20.04 LTSIs this condition stiil recommended?Does IFS support and recommend installing Ubuntu 22.04 LTS instead?Is it acceptable?

IFS Cloud 24R1When creating a Lead from the Lead screen, the default language is blank and needs to be selected from a list. The expectation was to have this value defined from the default language settings on the User and Person records but this does not happen.Is there a way to default the language to be ‘English’ ?

A couple of releases back, IFS introduced Next-Generation Service Management (a.k.a. Request Management or NGSM). While the primary focus of Enterprise Service Management (“ESM”, which was already available in Apps 8/9/10) was the service of company-owned equipment, NGSM was developed to better support customer service processes, remove unneeded complexity, and address additional scenarios (such as offering a service for a generic model, not a serialized asset, which is often required in B2C scenarios).To help the community better understand NGSM and how it compares to ESM, I have created the below document. Just like IFS Cloud - Scheduling demystified (23R1) | IFS Community this is NOT an official IFS document, however it was created in collaboration with R&a

Hi, We use mWO (service engineer) quite extensively and have had lots of issues recently with our techs’ app crashing often (with the latest update), not syncing, having to re-login often, random errors as well. If the app is not reset after an app update, it was behaving erratically too. I’m just considering using Tech Portal instead of mWO app? Has anyone else swiched from mWO to Tech Portals? Would love some feedback. Or anyone who has been using the Tech Portals for a while. I believe the biggest difference will be losing the offline capability with mWO. TIA

Hello all, I have not been able to find info on this, and I was curious if user created saved searches in Apps 10 IEE can be migrated to Aurena, or do they all have to be recreated? Thank you.

Can someone help me understand why move inventory parts is allowed for material reserved on a shop order, but not on an MTR? We get the validation error below… Our global site setting is set to allow Move Reserved Stock. 

Is there a defined location where we can get the Project Template files for Data Migration Manager for the latest release?  The training says it is recommended to use them, but as Partners I cant see where we would get them from.There is a topic where someone has kindly shared the files for 22r1 But this is now out of date as 23r1 has been released.It would be preferred if these template files were made available in a known place for Partners so we can use them in our Customer Projects.In the meantime, can anyone share the 23r1 Project Template?Gareth