Hi Experts,
Could you please advise if you have experienced any limitations of using request contract management over service contract management?
Thank you,
Heshala.
Hi Experts,
Could you please advise if you have experienced any limitations of using request contract management over service contract management?
Thank you,
Heshala.
Currently, I haven't noticed any limitations. In contrast to Service Contracts, coverage for a contract line can be defined for models. When a model coverage line is defined, all service objects associated with that model are covered. A request can also be initiated for either a model or a service object.
However, I've noticed that Service Contracts are used for WOs, PM Actions, etc., while Request Contracts are used for Requests and Recurring Service Programs.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.