IFS Solutions

He there,I have 2 different problems about demand planner on version 10 up.10.TNS PROBLEMI configured demand planner server on application server clearly but i though TNS cant resolved on server. If i start like this on “cmd”, it works. But when i clicked normally to ForecastServer it cant resolve TNS for some how, any idea?set TNS_ADMIN=C:\Oracle\product\12.2.0\client_1\network\adminstart "" "C:\Program Files\IFS Applications\Demand Plan Server 64\DemandPlanServer\ForecastServer.exe"DECODE ProblemMy demand planner working like Turkish NLS Parameter on the database level some how, but the region settings on server is English (United States), and databased configured for English language.When i use “Qualify Parts” option after “Aggregate Daily”, i got error messages from the client about decode transformation problems. I checked the FORECAST_PART view, so it is include standart GEN_YES_NO_API.DECODE method and it is works normally. But the demand planner application cant resolve the dec

Hello, in the MS configuration, two options are available about including supply/forecast in S&OP aggregation. Does anyone has an idea about the imapct of these please? thanks 

I have users that sometimes gets the attached error message (“lookupCache Resource not Found”) when signing in to Smart Client using SSO. It usually occurs on first login for the day and it works after several retries. Does anyone have some suggestions on how we might solve this or what to look for in the logs?   

Hello  We have two companies set up in IFS. Company 1 has a customer invoice that is currently unpaid. Company 1 will be dissolved soon so we would like to move the invoice to Company 2. Is there a proper way to do this in IFS?  Any assistance on this would be appreciated.

The client pays OT based on the region employee is from, If employee is from region A then they will be paid 1.5x times for anytime worked more than 40hours a week, if the employee is from region B they will get paid 1.5x times if they work above 48 hours, whereas for hours 40 - 48 its 1x times.All the employees has 14 day schedule where week 1 is of 33 hours and 40 hours in their second week.The employees are monthly salaried so they are mostly automatic insert of normal hours in time and attendance time base.These employees have only two wage code which generates times, one is 100 for normal wage hours and 200 for Overtime worked.Can someone help me understand how we can configure this using balance functionality.The maximum time an employee can accumalate is 80 hours. 

Hi,I was wondering if anyone had ever encountered this type error (please, see screenshot below) with the Return Travel action on MWO Service.  The transactions type Travel (On Route)  and Work are recorded correctly, but "Return travel" (after completion of the task) generates the previous failed transaction.   Can anyone please help me?ThanksStefania

We load supplier invoices (processed by Pagero) and they arrive in External supplier invoicesIn some cases, we need to change the tax code (derived from the supplier) in the lines and would like the system to recalculate tax amounts, non-deductible tax amount when a change happens. Example:Supplier has default tax code: P22 (22% tax rate fully deductible).Invoice line 1, shows tax code P22Invoice line 2, shows tax code P22If on invoice line 2, we change tax code from P22 to P22-50D (22% tax rate, 50% deductible) we would like the system to recalculate Tax Amount and Non-Deductible Tax amount Is there such option in IFS (we are in version 10 update 15) as this is quite time consuming to manually update net amount, tax amounts, non-deductible tax amounts in invoice lines and invoice tax information?  

Hi, Is it possible to add or do change to ‘Create Document from Microsoft Office’ page and do relevant changes in document management Office Add-In as customizations? something for outlook import.for example add a new field to page and in relevant changes in Add-in for import.Best Regards,Wasana  

Hi All, I'm currently working on an investigation related to the media files migration via the Azure FSS. I have the below doubts that are quite tedious to solve. Much appreciated if your expertise could be shared on this.    When the Transfer Media process is run, the MEDIA_OBJECT column in the MEDIA_ITEM_TAB is set to NULL as expected however the UPLOAD_PICTURE_DATA column in the JT_TASK_SURVEY_ANSWER_TAB remains as NOT NULL. Should the UPLOAD_PICTURE_DATA column also become NULL after the transfer otherwise the table will continue to grow? As can be seen below it is already consuming ~1.5TB. If the UPLOAD_PICTURE_DATA column data is removed will this have any impact on the future interface which will extract the media files from the FSS storage and move to a 3rd party solution (Amazon S3)? Can IFS provide benchmarking information on the likely duration to transfer this volume of media files from database to FSS? There could be new media files added from the MWO survey answers whilst

Hey everyone,I’m looking for some advice on how to manage returns in IFS Cloud without going through the full shipment/picking/delivery flow. In IFS Apps8, returning goods—particularly to correct an over-receipt—was super simple and automatically increased the “Qty to Receive.” But in IFS Cloud, we’re seeing extra steps that don’t match our real-world process.Here’s what we do:Sometimes we accidentally receipt more units than what actually arrived (e.g., 10 instead of 9). We want to quickly fix that and have the “Qty to Receive” go back up by 1 (in this example) so we can receipt it properly when the actual missing unit arrives later. In IFS Apps8, this was just a few clicks: select the return, enter a reason, and done. The system automatically adjusted the receipt quantity and increased the “Qty to Receive.” In IFS Cloud, we’ve noticed it pushes us into a full shipment process (Shipment Lines, picking, delivering, closing), which we don’t do physically and is a lot of extra work just

Community,How we could stop a project to be reported in Time Registration?will change Report Code Valid To date work? 

Not able to connect work order to project due to existing costs (reported employees’ hours), which were already transferred.Is there a way to make connection?

Is it possible to record attendance by manually entering just the card number in the Time Clock window without using the physical card when card-driven execution is enabled?

Dear Community MembersRef 24R1 IFS Cloud + PSOCurrently we are using Custom Events for various types of PUSH notifications for our integration layer, In reference to different entities tables example JT_TASK_TAB, JT_EXECUTION_INSTANCE_TAB, SVCSCH_TASK_ALLOCATION_TAB from IFS Cloud.We came to know that SVCSCH_TASK_ALLOCATION_TAB custom events push notifications can have issue in IFS Cloud and recommended not to be used. Instead of push we should do the pull for allocation information from IFS Cloud.Would like to know if any customers have successfully implemented the push notification of SVCSCH_TASK_ALLOCATION_TAB without any issues or who faced issue when implementing same? As we understand the pull will be more heavy on server when compared to push.We would like to have Realtime allocation information as visible in PSO in our integration layer, via push mechanism to avoid load on server or make redundant calls .Thank you in advance

When a manager creates a request, selecting an employee, the employee column shows the manager's photo, not the employee's photo. Is this standard or an error?  

Dear Community MembersRef: IFS Cloud Work Task / PSOWe came to know ,it is advised not to use Allocation on Demand  / Direct Allocation when using WorkTask with Resource Demand and using PSO.Can you please share if we have other members here who are successfully using allocation on demand (jtExecutionInstance) options in IFS cloud to assign tasks towards PSO without any side effect?Is there any product limitation or known issues, why Allocation on Demand should not used when supported by IFSCloud and PSO? Thank you in advance

Hello IFS Community,I am looking for guidance on configuring Single Sign-On (SSO) for IFS10 Aurena using Azure Entra ID (formerly Azure Active Directory). Specifically, I would like to know if it's possible to implement 2FA (Two-Factor Authentication) as part of the login process.To clarify, my goal is to: Enable 2FA (e.g., via the Azure Authenticator) for users when logging into IFS10 Aurena or MWO devices. Has anyone successfully configured this setup? If so, could you please share your experience and any steps or best practices to follow for enabling  SSO with 2FA?Looking forward to your insights!

Hi,what way is created new ordered environment of IFS Cloud?Is it Fresh install from actual GIT state? Or is used some previous snapshot and only last deliveries are applied in mode “Version u to date”?The main question is - are during environment creation executed CDB scripts or only CRE files? What if I need do some DML what is not possible do within *.storage file?For example, I need temporary table with “ on commit persist rows” - IFS storage file allows me create only “on commit delete rows”. What is problem, because i using it in transaction with CustomerOrder.Release, what contains commits, so my data was deleted prematurely.I solved it with storage file with comment and in CDB I used SQL DML instead of generated Database.SYS commands.But if fresh install will occured, table will be crated bad. So what is the mode of installation and what is proper way of solving this problems?

Hi,Is it possible to register training participants in groups and not individually?Currently, to register several dozen participants, each must be added separately. Similarly with training plans.

 We send customer invoice to E-Invoice portal through service provider.Then we get a unique number/QR code and the invoice layout is produced by service provider out side IFS.Then the service provide will send us back the Original Invoice pdf.Is there a way to check in a that document to customer invoice object in IFS ?

Hello all, My customer has created an invoice on the 1st of May for a customer order which has been delivered 4 months before. Each month, on the 4th the interim sales voucher is created to recognize accruals.  Since the invoice has been created on 1st of May, before the interim sales voucher creation for April, it seems the system did not include the order in the accrual for the month of April. Is that a normal system behavior?  It is written on the documentation that the IS voucher is created for a period. As the invoice was created in May, the order should have generated accruals in April from my understanding. If someone has some ideas/ views to share about it, I’d be very grateful.ThanksTanya

Deliveries can be undone which of the following ?1.Consolidated shipments 2.Shipments3.Customer orders

Hi team, As per current design in PSO Appointment template we can keep the similar pattern of Timing for example : 8:00AM to 10:00AM, 10AM to 12AM etc. But there is a requiremnt this pattern should be changed for Weekend i.e 9:00AM to 11:00AM, 11:00ETC

In the latest IFS Cloud Release 24R2, is it possible to schedule Crystal Quick Reports to run daily and email the results to the user?

Since upgrading to Windows 11, we have been experiencing problems re-opening reports/files that have been generated using IFS Business reporter excel add-in with APPS10. Has anyone else had this error and been able to resolve?This error is received when no other files are open etc