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Question

IFS Cloud Push Notifications via Custom Events


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  • Sidekick (Customer)
  • 7 replies

Dear Community Members

Ref 24R1 IFS Cloud + PSO

Currently we are using Custom Events for various types of PUSH notifications for our integration layer, In reference to different entities tables example JT_TASK_TAB, JT_EXECUTION_INSTANCE_TAB, SVCSCH_TASK_ALLOCATION_TAB from IFS Cloud.

We came to know that SVCSCH_TASK_ALLOCATION_TAB custom events push notifications can have issue in IFS Cloud and recommended not to be used. Instead of push we should do the pull for allocation information from IFS Cloud.

Would like to know if any customers have successfully implemented the push notification of SVCSCH_TASK_ALLOCATION_TAB without any issues or who faced issue when implementing same? As we understand the pull will be more heavy on server when compared to push.

We would like to have Realtime allocation information as visible in PSO in our integration layer, via push mechanism to avoid load on server or make redundant calls .

Thank you in advance

2 replies

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  • Author
  • Sidekick (Customer)
  • 7 replies
  • May 12, 2025

@Alexander Heinze - Can you please share your thoughts on this one please? Thank you in advance.


Alexander Heinze
Ultimate Hero (Employee)
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Bhanwar wrote:

@Alexander Heinze - Can you please share your thoughts on this one please? Thank you in advance.

I’m not an expert on that topic, but assume this is a table that sees massive load, which may not be ideal for your purpose (so the above suggestion sounds reasonable). In standalone PSO I would have tried a separate broadcast request so that the broadcast goes directly to your integration layer. With PSO in IFS Cloud I’m not sure if that is possible at all.


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