IFS Solutions

 Hello,I often get the same question from our customers:"We want to be able to redeliver or invoice on the original order". Example: I create a sales order, I invoice and I have to issuea credit note because I made a price or qty error. I issue a credit note but I want to start again from the initial sales order.We agree that in iFS you can't reopen a sales order that's already been invoiced.     thank you for your help

Hello, We are currently in IFS Cloud version 24R1 SU2. We recently upgraded from IFS9 to IFS Cloud. Previously in IFS9 when we do a receipt against a Shop Order that's pegged to a Customer Order, the qty_on_order columns for all the tables involved ( shop_order_tab, customer_order_line_tab, and customer_order_shop_order_tab) would all decrease accordingly.In IFS Cloud, all tables except the customer_order_shop_order_tab updates their qty_on_order columns which seems to break the Pegged Qty. Is this the intended result or does anyone have any relevant information or can link documentation on this change? Thanks,LEdwards

Hi,My customer is implementing IFS cloud with the new Service Management functionality (NGSM). They would like their customers to have some way of creating service requests on their own. I am trying to figure out the best way of doing this at the moment.I think the old B2B solution is only focusing the old Work Order Solution. As from 25R1, I can see that Call Center enables the facility of creating new Requests (handover) as well. I would like to know if the B2B Call Center solution supports the “Request” handover yet? If not, is there a plan to include this functionality soon? (when?)Is the Customer Engagement functionality can be used for this purpose? If so, I would like to know some details about that as I am not familiar with this functionality. Any ideas, on how to get details on this?Best Regards,Athulya 

I’m in IFS Cloud 22R1 Is there any way to see, in the main application, what Forecast Model/parameters IFS has selected when the forecast model for the Flow/Part has been set to “Best Fit” ? I can see this info in the Demand Plan Client, but can’t find it displayed in any of the Cloud screens.DP Client: Cloud: 

Hi CommunityDoes anyone have experience with the automated, legally prescribed IBAN check in Slovakia for the following points using a background job (Cloud)?The manual check and manual maintenance of the data fields in IFS is time-consuming and impractical.  Thank you very much for your input.Best regardsAndrea

Hello Community,I have a question regarding the behavior of default values in IFS custom fields. I have created a new custom field and set its default value to True in IFS Apps 10 (Version 15). This works as expected when users have added the field to their screen via the column chooser.However, for users who have not added the field to their screen, the value appears to be null when a new line is added.Is there something I might have missed in the configuration? Or could you suggest a way to ensure that the default value is applied for all new entries, regardless of whether the field is visible on the screen?Appreciate your help!Regards.Aravinda 

I have question about how exactly the parameter "Define the characters which should not appear in Key Fields" works. How to understand the description: " The key fields where the relevant business logic is implemented will not accept these characters and will return an error message".  And the most important: Why can I register a person, supplier or agreement using these characters, but not e.g. invoices? For all this data, the identifier is a unique key so relevant business logic is implemented for that fields.  So why are there differences between them? Why can I register a person, supplier or agreement using these characters, but not e.g. invoices? For all this data, the identifier is a unique key/object id. So why does the parameter work selectively?

Afternoon, I have gone to sign off a shop order operation before approving the operation but get the message below. not come across this error message before, does anyone know what has caused this and how to handle the error?thanks,Jamie 

.\installer.cmd --set action=dbinstaller - Executed successfully.\installer.cmd --set action=mtinstaller  - ERROR  Helm could install separately but installer is giving errorThis is workinghelm install ifscloud ifscloud/ifs-cloud `  --version 242.4.0 `  -n tst`  -f E:\ifsremote\ifsroot\config\ifscloud-values.yaml `  --debug 

 A customer using Work Order/Work Task in Cloud (version 24.2.3) is experiencing an issue when creating a service request.After filling out the required information, they are unable to proceed to the next step or finish the process using the “Next” or “Finish” buttons—both buttons (located at the bottom) just continue to load without progressing.I suspect this might be related to missing user permissions. Could anyone advise what specific permission(s) might be required for this customer user?Upper part of the screenBottom part of the screen  Thank youRaghav

Hello all. When creating a BO (Business opportunity) for a customer in IFS Cloud with different physical articles (with variable size and weight) is there a way to calculate freight? We have a freight price list attached to each customer (depending on Ship via code) How could I add correct freight charge on BO to set correct expectations for customer in regards to shipping costs before they place an actual order to us?  Thank you! 

Hello,I need a help to under Inventory Valuation Method and its types standard Cost, weighted avaerage, FIFO and LIfo. definition or the difference.Regards,Kruthika

Hi All. has anyone seen this error? Texto Erro: ORA-21780: Maximum number of object durations exceeded.ORA-06512: em "IFSPET.GENERAL_SYS", line 189ORA-06512: em "IFSPET.GENERAL_SYS", line 76ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 9541ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 2993ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 3004ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1581ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1585ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1878ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1884ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4127ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4230ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6131ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 8638ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_A

I’m working in a 21.2.9 Cloud environment.  We have several SSRS legacy reports that were executed in Apps 9 with a custom menu that passed parameters from the source window to the report.  I see in the Cloud tech docs that the Page Configuration ParameterMapping functionality is not available for MS (SSRS) Reports and that it only works for SQL type reports.  I’m wondering if anyone has come up with a workaround for this issue?  Would creating a command in IFS Developer Studio in the .client code work to call the MS report and pass parameters from the source page?  Or would I run into the same limitation of not being able to pass parameters from the source page into the View SSRS Report  window?

Hi Team, I am not able to create a new permission set by clicking on duplicate option. I  am not able to copy existing permission and create a new one getting below error while doing so. 

Hello, Our customer has the following scenario:Technicians have a shift template of 50 hours per week. However, they are only allowed to work a maximum of 38.5 hours per week. For example, a technician might work 10 hours on Monday, but in that case, they would need to work fewer hours on the remaining days so that the total weekly hours do not exceed 38.5.We’ve tried to replicate this for PSO using utilization or shift utilization, but these features are based on daily utilization and don’t help manage the weekly total effectively.Do you have any suggestions on how we could model this in the system?We are using PSO integrated with IFS Cloud.Best regards,Iulia

Hi All, Recently I tried to create new customized report layout using Report Designer. When I click new button and select the customized report that I created I get below error.Am I missing some necessary step?  

How does IFS collects approvals for supplier invoices? When an invoice has multiple lines and an individual needs to approve several of these lines, the approval exceeds the specific person's approval level. This is because IFS thinks per line when applying the approval, but when it aggregates the amounts, it exceeds the person's approval authority. Therefore, we're wondering if there's a technical solution where IFS would move the approval forward to the correct approver if the amount is higher.

Hi, In APP10 IEE, is it possible to prevent employees from manually editing their time using the time card feature, while allowing them to record time only through the time clock option? 

Hello, I have a question why the sorting of the list suggestion works differently at different functionalities.  I am attaching a TEST PLAN for the functionality.So why is there a difference in terms of suggesting list values ​​for filters?Best regards, Mariusz

Hello IFS Team and Community, I am facing the following error when trying to perform a comprehensive Shop Order Split. In other instances I had this error pop up during Shop Order Report and it would simply stop happening if I would wait a couple minutes. Any idea what could cause this? It seems to be all properly set in Control Plan.Any help or guidance is much appreciated! Error during Shop Order splitControl Plan Tool - Properly setControl Plan Tool Connection 

Hi everyone, i have this issue  i create a command group in Aurena for Go to a Different Page and pass a field as parameter but i have various context and i need to replicate to all context  Exist a way to replicate this change in all context automatically?  Thanks for the Help Regards

Good morning, I was wondering, whether there is any proposal on how to prioritize the processing order for the DOP orders.The customer order has it’s own priority which does not transfer to further levels, however sometimes, we want the planner to really focus on something with later delivery date but more difficult structure. Or just because it is a VIP customer and we want to check as soon as possible, what best delivery date would be possible given the component and capacity availability. Is there any field that I can use from the design department to pass the information to the planning dep. with the possibility to filter based on that? Either on DOP orders or DOP headers? Thank you,Best Regards PetaKu  

We have noticed that Line Code items are consistently assigned a ‘Bill Cost’ of $1.00 and we are not clear on what is causing this behaviour.  The assumption is that a rule or parameter is making this calculation when the line code is added as a non part usage.  Can anyone shed some light on how or where we can default this to $0.00? Line code set-up with Unit Cost as <blank>  Thanks,Richard

We have more than 9000 background jobs with this method every day.Anyone know what’s the trigger of it and what this procedure does?