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Question

Shop order error

  • May 12, 2025
  • 1 reply
  • 57 views

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Afternoon,

 

I have gone to sign off a shop order operation before approving the operation but get the message below.

 

not come across this error message before, does anyone know what has caused this and how to handle the error?

thanks,

Jamie 

1 reply

Yohan Rajapaksha
Hero (Employee)
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@jamiewhite,
This error happens when two transactions try to access the same record at the same time. Users should try resubmitting after a few seconds, unless there are locked sessions in the database that need to be resolved.
The reference community link is Slowness in closing Shop Orders with Weighted Average | IFS Community
Thanks