IFS Solutions

Hi,We are facing an issue while performing outbound integration. {"status":"Error","errorCode":"A231002","errorMessage":"Exception Occurred while processing the timesheet: An error occurred while sending the request.\r\nThe remote server returned an error: (504) Gateway Timeout.\r\n   at A23.IFS.time.Gateway.OkapiGatewayService.<GenerateAuthToken>d__6.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n   at A23.IFS.time.Controllers.timeController.<time>d__4.MoveNext()"}.Whether this error belongs to FSM or from External system.

Is Project Access the only way to restrict visibility/access to all projects regardless of company they belong to? i.e. User is employed by Company 123, and only has access to Company 123 in permission sets, but can currently see projects for Company 123 & Company 456. Is there a way to set up Project Teams, without having to specify which projects are included/excluded - i.e. at a company level?

Hello -We are using IFS App 10, update 23.  We have an existing company #1where employees report to projects and shop orders and are adding a new company #2 which will also have projects and shop orders.  We want employees from company #1 to report to company #2 projects and shop orders and vice versa.  Each company has it’s own site.  Employees use time registration or shop floor work bench for time reporting. I am looking for some guidance on the setup to make this happen.  Do employees need to have an employee file on both companies? Are they a resource on both companies?  What posting controls are used?  Any help would be appreciated.TIA

I am working on an upgrade project from APP9 to Cloud. We use stand alone work orders. Today we have a MOD to track the part number and serial number as it’s received and as it’s shipping out with custom fields that also update the object ID. We are looking to get rid of MODs for the upgrade. We are also looking to use the rename functionality on the part serial screen. However, the part serial must be in inventory in order to change. How are users handling tracking part and serial changes? Are they waiting until the part serial is in stock and using part serial rename? And there isn’t good visibility on the work order to see what the part and serial were when they arrived compared to what they are when they are returned to the customer? 

Hi all, I am reaching out today, as a unique issue has come up regarding the supply chain department, and I am not sure if there is any current way in IFS to address the issue presented. We are currently running IFS Apps 10 UPD 22. We are an MRP shop, so all demand is run through MRP and we process Shop Orders and Purchase Orders in the system. Our supply chain team was recently notified that one of our customers is moving to a “market place” system that all ordering should be done from. In the past with this vendor we would simply use MRP and create/convert PORs to POs. The new system essentially rips all of that out of our hands and is to be done on their platform. We would basically receive the product in and pay the invoice, but have no Purchase Order.The vendor has stated that we do have the ability to download the info from they system to an XLS/CSV, but I do not see how that solves the issue for us. If we manually create POs in our system, there is no connection to what was orde

Hello, I can't figure out on which invoice my serial part was invoiced. I have an order line with 40 parts, I have invoiced 20 on an invoice A and 20 on a invoice B. I can't figure out if my serial part X  was invoiced on the first or second invoice.I can't find a screen that contains both informations. IFS, on the other hand, manages to find this information, as it's on the standard edition. Could you please help me?Best regards, Lina

Is there a log file that captures which presentation objects are accessed by a user? If not how can I turn on? I want to find out which objects are accessed by the user.Thanks 

ERROR :  “NO RESPONSE FROM MWS MAIN” - WHEN TRYING TO ENTER A NEW EMPLOYEE 

we have a customer that had this question logged by one of their users in the Production team, please would you be able to advise if there would be any issues with us allowing this?“Would there be any impact on IFS if we store build packs as documents? These are currently stored on Notes so we need an alternate storage location and keeping on IFS would mirror processes for other part related documents. These are .zip files, currently on notes we have 388 packs saved, total size 4866 MB. This covers a 9 year period so we wouldn't be looking to transfer all of these, but the above numbers are representative of how they would accumulate over time.”Thank you,Sanjith

The customer noticed that when trying to print old customer invoices(PDFs that have been migrated from file storage to cloud storage) using "Original from Archive" or "Original Duplicate," an error appears in the Print Manager view: "Failed to getFullXML: null Caused by: null." The reports can only be printed by selecting "Reprint Modified."Is there a specific reason this might be happening? Any insights or solutions would be greatly appreciated!

Hi All.How could I add a navegation to a quickreport linking with the parameter in the lobby in Aurena?In IEE I use for example 2 parameters(date and equip): ifsrep:qr.636233?START_DATE=$START_DATE$&FINAL_DATE=$FINAL_DATE$&EQUIP=$EQUIP$ I need the same but for Aurena.Tks a lot!Br.Lopes

I have encountered an issue while working with a customer .  The Oracle version is 19C (19.15.0.0.0) on Linux.The Oracle version is 19C (19.15.0.0.0) on Linux, and I have deployed a delivery with IFS Cloud  22.1.6 on top of 22.1.5.There was an issue during the deployment of the database objects due to the Oracle parameter job_queue_processes being set to 0 in the container database, while the value was set to 16 in the pluggable database. This caused the deployment to stall, and I had to terminate the database session.The job_queue_processes value was set to 16 in the container and pluggable databases and the deployment resumed.After completion of the Middle tier deployment, I started Aurena and logged in as IFSADMIN to reset the password for the application owner.These are the error messages showing in the Aurena client. The boxes with the error messages disappeared and the following message is shown:The error message details is shown when pressing the Report button: Url (parameters i

I want to force an approval or signoff of an operation before it can move to the next operation?Any suggestions? Thank you,

  Hello Everyone!I’m working for an Italian Customer and I have the following scenario:Customer Invoice Split Payment 22%- IFS: Tax withholdingI created two tax codes with the following setup:Customer Setup-Withholding infoI created a customer order and then a customer Invoice​​​From the accounting point of view everything is ok:Voucher Type FVoucher Type B  When I create an Automatic Tax Proposal- GIT002- Italy, Sales Tax Book on the Report we see the net Amount for the withholding TAX Code “SPLIT22” that is equal with the negative value of the net amount of the invoice  instead of 0.Could you please help me?Thank you!

I am unable to update all the records using the below xml for mass update. Some of the records are not getting updated  if I am doing a bulk update. It is working fine up to 99 records. Is there any alternative method by which I can make it work for a large number of records? <perform_exec_db_edit><parameters><sql_command>update person_skill set user_def4=null,user_def5=null where person_id='@expression[person_skill.person_id]' and user_def5 is not null and user_def4='AD'</sql_command></parameters></perform_exec_db_edit>The server log is giving exception: Exception Message : Cannot exceed more than 100 nested business rules, check for recursive business process.

We're currently updating and deleting records in bulk using a business rule. It works fine with around 100 records, but we encounter problems when processing larger batches, such as 400 records. Not all records are updated or deleted correctly.The error message we’re seeing in the log is:"Error: Cannot exceed more than 100 nested business rules. Check for recursive business processes."Is there a way to adjust the business rule so it can handle larger batches of records? 

Hello all, In Release Enhancements 6 (Enchancements Guide 6.13.0) there is a paragraph about Additional Attributes, that they support extra data types as DateTime.So, I created an additional attribute in FSM Smart Client using a datetime field (Custom Metadata→ Column Type: DateTime) and added this attribute to PSO List “Scheduling - Activity details” asValue: Activity.Additional Attribute.datevalue However, this field is still empty, even though I did an initialize of the dataset.We are using PSO Version 6.13.0.68 Is there any additional steps that I have to follow?Please provide your inputs...Kind Regards

Can having alternates of a product structure revision affect the ability to transfer a new engineering revision, thus creating a new revision of a product structure? 

I have one raw material.  Based on testing, this raw material can be classified into 3 different groups with one group being the base material itself.  Each classification is then used in three different end products.  The different classifications are specific to its end product.  How would I manage this in IFS?

Hi,we have several mobile designs.  A design is setup as default design. A user cannot use the default design.  User always sees this screen using the default design. (Without of with setup in Design\Users).  Using different mobile devices and different OS (android, iOS), the issue always exists for this user. When the user is connected connected to other design, the mobile screen works properly. Other users don’t have the issue. Any idea why this user experiences it? ~Juni

Hi,Working on a BPA workflow for the first time, which involves some basic validation on PurchaseOrderLinePart. It’s working as expected, but I want to be able to concatenate the relevant PartNo in the error message of the failure event - is this possible?Thank you

Hi Everyone, Does anyone know why the system shows the status "Posting proposal is fully authorized and ready for final posting" even though there’s a manually entered amount that hasn’t been authorized yet?Is it possible to proceed with the final posting without that authorization? Thanks in advance for your insights! 

We have been attempting to use consolidated Shop Order Pick Lists. However, we have a business process that forces us to have our finish goods shop orders at a lot size of “1” for each finished good. We may complete 8-15 of these in a day in a single assembly line, so the materials group would like to pick them all at once in bulk for the 8-15 finish goods and have their pick lists match this process. Ideally if the Shop Order Pick List could be consolidated further so that any matching part number and location with a sum of qty, this would solve our issue, but we’d also like it to be ONE transaction line (not just a printed report change like in this post) because we’re using scanners to complete the transactions.   Is this possible?  And if not, are there alternatives to further consolidate these Pick Lists by PN and Location so that we can more quickly and accurately get product from our warehouse to our production floor? 

Hello All, I am exploring the IFS Cloud With PSO functionalities,  wondering if someone can suggest or share any documents if exist related to IFS Cloud with PSO integration and data mapping, dataset creation or other configurations to start with, will be more helpful.  Thanks in advance.

Hello,could you please guide me step-by-step on how to set up the consolidation structure in IFS Cloud? I would need a detailed manual. I have a parent and a subsidiary company in one currency, nothing complicated, but I'm struggling with it and haven't found a guide (such as how to set up entities, segments, accounts, etc.).Thank you in advanceJP