IFS Solutions

Just took delivery of 24R1SU4 in one of our lower environments.  During testing and updating configurations, I found that this page is unable to load or be opened in Page Designer:ResourcesDetailHandling Path:  Application Base Setup → Enterprise → Resource → Resource DetailsResource Crew is also affected. Attempting to view the API documentation in the API Doc View also results in error. The page/API function normally in our other environments (23R2SU10). Have any of you seen this before?  Any help is greatly appreciated.  Error screenshot and error stack below. Full error stack below: IFS Web Version: 24.1.5.20241010043720.0Date: 2024-10-29T19:05:21.765Z---------------------------------------------------------------------------<none>/<none> (server error)An error occurred while processing metadata.[0] Error reading client metadata for ResourceDetails.com.ifsworld.metadata.storage.datasource.ClientMetaDataSourceImpl.readMetadataAsString(ClientMetaDataSourceImpl.java:167),c

Currently there is no way to deactivate Project Groups other than to change the status back to “In Progress” from “Active.”However, what would happen if I currently have some active financial projects that are active but the project group has been set to “In Progress”? Would this cause any issues to the Project or financial transactions and capitalization that are done for the project, or since the financial project has already been created, does the project group does not effect the project anymore?If setting a project group back to in progress does affect the project, what is the recommended method to deactivate a project group?

Hi All, I am seeing this weird behaviour in count reports window. I want to adjust it in from the count report 1 to 50 but it is not filtering correctly. Instead of 1,2,3 it shows as 1,10,11. Is there a way to over come this, customer wants to see them in a sequence and unable to query for the count reports 1..50 as it would not show those count reports.Thanks,Chamath

Hi Experts,I’m trying to do a overtime calculation using the calculation formula definition, I'm basically trying to fetch a wage code from time card results and multiply by 1.5 and display in another wage code,the below is the setup,      I’m not getting the anticipated results, Could someone help me to understand what am i doing wrongly here. Best Regards,

Hi  Team,We need the signature to be included in the report.Issue Description:We attempted to convert CLOB  to a BLOB in the backend. However, during the conversion from CLOB to BLOB, we encountered the following error.Note: The variable picture_data was tested using both Long Text and Binary data types, but the issue persists.Note: This implementation is currently working in the SQL developer Studio.Error:Code:SELECT question, answer, survey_id, date_created, CASE WHEN picture_data IS NOT NULL THEN JT_TASK_SIGNATURE_API.Clob_Base64_Blob(REPLACE(picture_data,'data:image/png;base64,','')) ELSE NULL END AS picture_data FROM Jt_Task_Survey_Answers WHERE task_seq = 113;Thanks,Venkat

hello,We are using revenue recognition method POC Revenue First (Capitalize revenue/expenses) and capitalization method = transaction. POC method = actual costs. This is IFS cloud 24r2.There are some costs (via manual voucher entry or non-PO supplier invoices) connected to the project that should not be included in revenue recognition calculation (for POC, recognized revenue and recognized cost).  Is there any setup in IFS that can accomplish this. 

Version 24R2, Maint App, when we enable a Multi Visit in Work Task, example for 20 Hrs of Task and resource work for 4 Hrs per day, allocated the resource in Direct Allocations and transferred to Mobile, created 5 visit id in Assignment. it shown the 5 visit id in Mobile also, when i started and completed the 1st Visit ID, remaining Visit ID got cancelled. whats the best practice in Mobile app to complete all visit ID ?

Hi.I need to update multiple contract statuses depending on another contract’s status.The solution im trying to use is having a table I created named c_contract_link where I list contracts that should be cancelled when the primary contract gets cancelled.Now im trying to mass update on the contract table using the values from the c_contract_link table.  <perform_batch>  <sequential_dependent><mass_update_contract result_name="link_select"><hierarchy_select>  <primary_table>c_contract_link</primary_table>  <attrs>    <attr>c_contract_link.linked_contract_id</attr>  </attrs>  <from>    <table>contract</table>  </from>  <where>    <data_constraint>      <constraint>        <left_operand>c_contract_link.contract_id</left_operand>        <operator>eq</operator>        <right_operand>@contract_id</right_operand>      </constraint>      <constraint

Hello, First of all our customer using IFS Cloud 23.2.8 version.In this case, we try to print a Work Order Report for 13 lines of work orders.There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below;Application -    CMD(2): timeout in agentcall after 60000 msApplication -    CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it? 

Is there any possibility to re-use the PR with Order Code 5 (Express Order) when the PO is cancelled?Test Steps:Create a PR with Order Code 5 and Release the PR. It will automatically create the PO. Now cancel the PO. Go back to PR it is not reopening and unable to use again, similar to the Normal Order Code.Appreciate any thoughts on this scenario.Thank you.

Hi Team, We are exploring options to enhance user notifications in the FSM client screen and would like to know if it is possible to trigger a popup using business rules based on specific column values. Currently, we are aware of the "Type Alert" option, which allows us to display messages. However, we are looking for a solution that can throw a popup directly from a business rule trigger, rather than just displaying a message value. Additionally, we would like to understand if it is feasible to throw an alert or popup from business policies customization to inform the user. For instance, we have an OOTB method for attachments that triggers our customization policy. We want to return a message or alert in case of success or failure. Specific Requirements: 1. Popup Trigger: Ability to trigger a popup based on certain column values using business rules. 2. Customization Policy: Capability to throw an alert or popup from business policies customization, especially when an OOTB method is c

We configured and used context mapping to ensure that users with the SupplierHandling projection would not be able to view payment information related to their customers while on the supplier screen. However, users who belong to two contexts are encountering 404 errors when trying to access screens associated with those contexts.Is there a way for users to belong to two contexts and avoid the 404 error? Are there any alternative approaches to resolve this issue?Customer is on IFS 23.1.10

how/where to view all approvals history in Cloud? In IFS10, we can find it from attached screen 

We have users doing engineer part transfer. When they do this they press to execute transfer online and an inventory part is created from this form: However, the end users wish to have the “Cost Per Lot Batch” value defaulted when this transfer is done:Is there anything to be done to be able to set that value to a default when a new entry is made due to transfer? Default templates do not work

 Error: GENREPORTIO:Could not generate report: 'TRANS_SAX_ERROR:Failed transforming report data: 'TRANS_ERROR:Failed transforming report data : 'javax.xml.transform.TransformerException: com.sun.org.apache.xml.internal.utils.WrappedRuntimeException: The end-tag for element type "FROM_ACCOUNT_GROUP" must end with a '>' delimiter.'''

 HelloI would like to see if I have any missing items on my material lines in my sales orders.If I have missing items, I'd like to see the associated purchase order.Is there a menu in IFS or a trick?   

Hi, We were checking to see the availability of the following feature in 25R1 as shown in this link: https://ifs.aha.io/shared/88dc2e28a15d14485d2050d4a47dea66However, we were not able to find any information in the official release notes regarding the Data Access Control implementation. Can we get a confirmation on whether this was delivered in 25R1 and if so please provide any documentation regarding it?  /Sayuru 

Does anyone have experience with creating a bar chart and card in IFS Cloud? Is it necessary to use the IFS Developer Studio?@hamalk

Hi Community,Looking for feedback on any observed issues or recommendations with implementation of CrowdStrike EDR on FSM6 on-prem servers.Thanks as always.Richard 

Error "This price list is not valid for the given minimum quantity, valid from date or valid to date" while Approving invoice preview ( Credit note line). 

I have a question regarding the E-Invoice for Polish mandatory tags available in Global Extension of IFS 10 update 21In the presentation of the solution there are some delimitations listed.What does it mean that Invoice with price including tax are not supported?Our understanding is that all sales invoices needs to go through KSeF, also the once including tax.What does it mean that Non-mandatory elements/tags are not supported  ?Is the base still the IFS INVOICE message and mandatory fields are added on top of what is standard

Hi, I need to configure some new Task status in IFS cloud, and some status for IFS Cloud to Sync with PSO.In FSM 6 there is screen called Task Status but in Cloud Where I can find these configurations? Thanks,

Hi I’m trying to configure a new Employment Assistant with the HR Assistant configuration.One of the things I would like to do, is setting a value as default in some of the fields.This one as an example:  Hope someone can give me a hint here, or kill my hope of fixing this :)Regards,Kathrine Rane

We are testing some document macros in Cloud 24R2 UPD2 and we are getting the below error when trying to check-in documents in Document Revisions while IFS Aurena Agent Chrome extension is active. Note that there are no errors when checking-out documents.  The same error occurs for all document classes while the Chrome extension is active and no errors when the Chrome extension is disabled.Has anyone experienced a similar error and found a solution?  

Hello, I'm working on a project to implement an IFS ERP and I would like to know if the LTU Shop Floor system includes the ability to consult lobbies. If this is currently permitted in version 24R2 SU1, is this right included permanently, without being affected by future updates and without affecting the LTU status? Thanks for your help