IFS Solutions

Hyperlink is not appearing in web client, but it is appearing in Smart Client on a certain screen.CC EscalationsSmart ClientWeb Client When loading a different screen the hyperlink shows up.Financial EscalationsSmart ClientWeb Client Does anyone know what might the issue be?

question on behalf of my accounts team, how do we get the customer to pull through on customer invoice postings analysis as per below screen shot  

GL updates not updating from used to actual costs

Hello All! Has anyone ever used IFS alongside any point of sales applications such as Shopify? We are a manufacturing business but the other half of our operations are Retail/Sales based. Would be useful to hear if anyone has had a similar experience, and how they managed to get set up :) Thanks!

Hi we are looking into standard lead times automatically being added to promised dates when entering Customer Order Lines.Currently, even if the Expected Lead Time has a value, the initial Promise Date will still be sysdate. We do get an informational text stating that the suggested date should be sysdate + Lead time, but it allows the line to remain at sysdate.Based on what we read from other forum posts, it seems like this is the opposite to how standard practices work, but we are not sure why our system allows this. Why does the first promise date (during new line creation) not automatically include the Expected Lead Time?

Hi,   Is there anyway to default this (see yellow highlight) as FALSE - “Create Quotation  in Released Status” when creating a Sales Quote from a Business Opportunity? I know it’s possible to do this for Customer Orders from the CRM Basic Default Values but can’t see an option for Quotations. I always want my Sales Quotations to be created in a Planned State. Can’t see anyway on CRM Default Values or Site Settings to change this have I missed something or is this a limitation?   ThanksTom

 This error appears in the POSTING CONTROL DETAILS window when editing Requisitioner Id.  Error while serializing contents.This error happens when the server cannot serialize the data to be sent to the client.A common cause is that one attribute's length exceeds the defined maxlength in the projection.To find more info, open Log Window or Debug Console, refresh and then check Network Tab in DevTools. In the response there can be more detailed information about the exception.Url: 

Hello,How to check in IFS the work in progress in the previous period? Current production in progress is easy to check, as there is such a report in IFS, but for the previous period there is not.  

Hello dear IFS Community, I was wondering if there is a possibility to link a sales part to a customer. Our issue is as follows:We are creating a new part number for an existing product that will be updated. Some companies have a very long and complex process of adding our new part number to their system and will therefore keep buying the old version for a while.  Is there a way that we could sort of “phase out” the old Part number for most customers and still allow a few to order it? Our workaround would be to enter a “replacement part” in sales part and every time a customer has to order the older version we would have to manually remove and re-enter the replacement part.  Any ideas are more than welcome! Thanks :)OBS: We are on APPs10

Hello I’m getting a weird error which I can’t fix.On IFS Cloud 24r1, I added a command Execute Action on Non Conformance Report page.The action is a custom one on a custom oracle package, referenced into IFS throught metadatas.So I can pick the package / action on the NonConformanceHandling Projection. When I click on the command, I got the following error : NonConformance/Form (server error)Illegal operation.Server stack trace error(s): Client Warnings are not supported for the action [Cf_Release]. So 'X-IFS-Accept-Warnings' request header cannot be set to 'true'.Method: POSTUrl: /main/ifsapplications/projection/v1/NonConformanceHandling.svc/Cf_ReleaseResponse Code: 405 - Method Not AllowedThe InitAndEstimate action works fine, i

We are experiencing an issue with IFS where customer orders are being placed on credit hold during shipment completion by the logistics department, preventing them from closing shipments. Our standard procedure is for credit limit checks to occur during order release by customer service, followed by credit team review and release if necessary.Recently, however, logistics has reported frequent instances of orders being blocked upon attempting to complete shipments. Could you please confirm if there are specific settings within the customer setup that determine when IFS performs credit limit checks and applies credit holds? Specifically, are there any settings that could trigger these checks during shipment completion?Following was set up in basic data and only credit checks at order release and not in any other points Thanks

Hi All,We have followed all the steps in BelowPose as well as the technical documentation.https://docs.ifs.com/techdocs/21r2/020_installation/400_installation_options/010_data_management/030_data_migration/ However, after logging in, we are encountering a blank white screen.  Could you please advise on how to resolve this?

Hi, We discovered an issue with a RMA of an order line of a serialized part. (We work in IFS-cloud)We sold a serialized part which now has been returned and we need to dismantle into components (some of them serialized too).The RMA was received into arrival and now that we want to identify the Serials before moving it to stock, we get an error “The current position Xpart_noX, XserialX is issued.I think in this case that the RMA is connected to a CO line that has a serial delivered to it, should recognize that the serial part is being returned and not asking for a new serial or saying that the serial is not possible to return.Do you guys have an idea why would this be happening or/and a workaround to solve the issue? Thanks in advance.

Hi Guys,When it comes to App 8 Setup IFS connect, we have option to setup SFTP_readers Yet there is NO option to select sftp in routing rules What is the reason behind this?, Can I use location type routing FTP with both SFTP and FTP readers ? 

Hello,We are currently facing an issue where the MPL voucher has a balance in Parallel currency and as a result it is impossible to update the MPL voucher to the GL.  IFS Version – APP10 UPD11PO created in currency EUR for an inventory part. Accounting currency of the company is USD & Parallel currency is NGN (Nigerian Naira).Parallel currency base for the company = Transaction Currency.GR done & inventory transaction has been transferred to Finance. MPL voucher stuck in Voucher Entry screen with Not Approved state. When you try to Approve you get the error “Voucher with status approved must be in balance”. As highlighted below there is a balance remaining in Parallel currency. Appreciate if anyone could advise what is the best way to fix this issue.

iPhone users get an error message “User or password invalid” while trying to log in using FaceID but using the same credentials entered manually users can log in to the application. 

Hi All,We have situation where  executive management board travels frequently and uses their credit cards for all travel-related expenses.The Travel Group, located within the Finance department, has been tasked with handling all expenses for the top managers.However, since the credit cards are set up as reimbursable, the Finance employees, who have access to some employee data, cannot see the transactions. This presents a significant problem for us.Currently, we have assigned the credit card to one employee in Finance, but this means that all expenses for top management must be handled by this individual, which is not ideal.We are looking for a solution within IFS that allows multiple employees to manage expenses and credit card transactions for others.Could someone advice how to handle this situation. 

Hello, Does anyone knows if it is possible to match automatically the supplier invoice line with the certificate generated from a sub contract?  I used posting proposals and it is possible only to match the certificate manually.  Thank you for your help,Cristina 

When creating a customer order that is having a Credit control group assigned to a customer with following setup(Credit check enabled at Release Order / Create picklist / Deliver Order) After creating a customer order when the user is trying to create the picklist at shipment window the order getting blocked if the credit limit is exceeded as it’s enabled to be credit checked at the pick list creation. But in a scenario of the user wants to unblock the order using Handle blocked orders and continue with the warehouse operation to arrange the shipment by creating the picklist, the system is blocking the order again as it’s stopping the order flow.  So, if the user wants to complete the picking and proceed to the shipment, The subject customer’s credit control group should be released from the whole credit check.

Do we have a simple explanation of what Backflush means?

Do we have a functionality in IFS to register charges/costs in Shipment Orders (no customer order link)? The company may use Courier service company (e.g uber) to move parts between different sites in the same company and the cost want to be registered.  Thank you! 

The current supported Linux Server for the Remote Operation Model is Ubuntu Server 22.04 LTS.Do you have a plan to support the next version (Ubuntu 24.04 LTS)?

Hi,I have a many places with multiple products linked to each (with a product_id and modeli_id), each product_id has a fixed Product_PM coverage end date (for example 31.12.2024). This end date prevents users from creating new tasks or inspections because it it is expired or if it is earlier than the current date.Manually modifying the coverage end date automatically triggers slots and updates to the PM schedules which is fine. With Sql update query it changes the coverage end date but not triggering new slots in PM schedule.Problem: I need to update the coverage end date for 1,000 of product_id’s for 1000 places.any possible solution would be helpful.Thanks and Regards,Akshay. 

I sold a finished product with a serial number to a customer. A component part of the sold finished product was sent back to me for repair. The component part that was sent back to me also has a serial number. I will send a replacement for this part.The customer did not send me the entire finished product , only a part of it, which is our main issue.I cannot reopen the shop order I used to produce the finished product and unissue the component part underneath it, because it is a very old shop order, and the cost calculations for that period have already been made.However, the component part also needed to be entered into my inventory. I received this component part into my inventory with a Return Material Authorization.I manufactured a new spare part and shipped it to the customer.Now, I cannot use this returned serial-numbered component part in another weapon, because it gives me an error saying that “Serialized component  <my component part an

Hello Everybody,I have a Custom LU with the related Custom View.The Custom View is a Custom Tab in Customer.In the Custom LU there is a Custom Field named “CF$_STATUS”. Is it possible to show in the View ONLY the rows with CF$_STATUS = ‘Active’ by default ?IEE App 10 Update 17Thanks.