IFS Solutions

Sales > Customer > Customer > Address > Delivery Tax Information tabCustomer Invoice address 100  Customer address 170 has 2 tax codes  Sales > Invoicing > Customer Invoice Original Invoice 970004438 was created with N tax code   The problem is this customer needs 2 tax codes per line, and we have create

Hello,I’ve encountered a behavior in IFS V10 that doesn’t seem normal.create a first customer schedule (progression 1) with one line. I then release the schedule, which creates the customer order line, and I deliver that line.After that, I create a second version of the schedule (progression 2) containing the two lines: the previous one and a new line. When I release it, I receive an error message saying that the system cannot cancel the first line (that is delivered). However, I don’t understand why the system is trying to cancel it.I repeated the same test in IFS Cloud and I do not get this error. So I’m not sure whether this is a V10 issue or if some configuration is missing.Could you please help me with this?Thank you.

We have a custom API in IFS Cloud. We also have a website that uses an Apache server and is connected to IFS.After we make changes to the custom API, the API commits successfully and does not give any error. However, the website shows an error. The error message is very general.After we update the API in the evening, the website gives an error the next morning. During the day, the problem fixes itself.Error Message :ChatGPT said it might be a cache problem. It suggested the following code:BEGINFnd_Cache_API.Clear_All;END;It also suggested restarting Apache, because Apache or the middleware may cache the database connection pool. Old prepared statements may remain.When we restart, unfortunately the error still continues.Is there a script that can fix the error immediately?Has any

While converting the PR to PO, is it possible to setup the default coordinator as ‘Default’ and the default buyer as our User Id i.e. user id of the user converting the PR to PO

Can a timestamp be added to the distribution history to see when someone has clicked 'Read'? Is there any other way to know when they click 'Read'?

Planning Method E+F uses Order Overhead in the MRP calculation. Can someone explain in detail how the Order Overhead is calculated? Is it related to Cost Buckets/Elements. It seems that the Ordering Costs in Inventory Part are also will be considered for manufactured Parts. 

Hi everyone,I would like to clarify the expected system behavior in the IFS Cloud Project Transactions window.We observed that when the Cost Accounting Voucher has not yet been created for a project transaction, the Organization Code in the record can still be changed. This is possible even when the employee is already assigned to a specific organization and position in the system.Our understanding was that the organization should typically default to the employee’s assignment and remain consistent. However, the system currently allows the Organization Code to be modified before the voucher creation.Could you please confirm the following: Is this the standard and expected behavior in the system? Or could thi

Hello,We are trying to install the ifs-monitoring helm chart.  In our test system with one middle tier server, it works great.  We run .\main.ps1 -resource 'MONITORING', wait for the pods to start, and we can log in to Kibana and Grafana.  However, our integration and production systems use high availability with three middle tier servers, and on those systems it’s not working.  The ifs-monitoring pre-install-kibana pod fails to start with this error:

Hello every one,I want to use the IFS feature to be able to predicted the value of a counter type parameter to be able to generate ahead of time my condition based preventive WO.I’ve done this simple test :I added some values for my running hour counter :And my PM action plan is updated like this :  Do you know how this calculation work ? From what I understand :There are two calculation method (interpolation and average) : how to choose ?  What is the exact formula used ? I’ve tried to modelise a simple linear regression with my values but I don’t find the same result There is a documentation (PM Plan) but it doesn’t seam up to date : I don’t find

Are there any dedicated training regarding Equipment Maintenance Management available? We would like to manage Equipment Calibration in IFS.

Hi All,Is there any possibility that we can exclude the Shipment Order from MRP Planning.My business scenario is where, my customer maintain their demands inside the project as project demands. Supplies are generated based on the project demand and then I need to move this stock to a off site location (Cross borders). But when I create a shipment order and add the part to a shipment order, that relect in “Inventory part availability planning” page.And when I run the PMRP and MRP supplies are created for both project demand and shipment order. Ideally its an inventory movement. Is there a way that I can exclude the shipment orders from MRP planning?Thanks,Chamath

Hello everyone,A request has been made to update the process for sending customer reminders. We are currently working on a proposal, which will involve sending reminders to customers via email. It is essentially semi-automatic. The idea is that a job will be set up to send out reminders via email on a daily basis without the user having to create a reminder proposal. Do you have similar requirements and/or experience? How did you implement this? 

Since moving to IFS Apps 10 UPD 8 the buttons have disappeared from the Receive dialogue box.    Register Arrivals RMB on line and select Receive Receive dialogue box opens but no buttons are displayed on the right-hand side: The same screen in our Test database which is IFS Apps 10 UPD7:     Has anyone experienced this before and if yes, how can it be resolved.

After upgrade to 24R1 i receive this information toaster message occasionally. I always get them when i log in, and then approximately one time each 10 minute. Message says “Unable to subscribe to notifications. You will not receive new notifications”. However i do still receive notifications. This issue is from a customer environment, and i have not seen it in other environments on 24R1. At least some other users have the same issue. Any ideas on why i get this message?  

Hello,If I need to adjust codes 20020 and 20040 but they are open items, which means they cannot be adjusted through JV what other methods can I use to make the adjustment?

I am trying to create a supply chain but before that I need to figure out what these type translates into (an actual workable type). Example, MRP Planned Demand » which IFS window I need to go validate this info? Shop Order Requestions? Purchase requisitions? My hope is most if TYPE would tie to either any requisitions or shop/purchase order if not all.  TYPE TRANSFORMED TYPE MRP Planned Demand   Work Task   MS Supply   Purch Order

In Apps 10 users were able to select/highlight more than one Business Opportunity at a time, right mouse and select Close Opportunity. In Cloud the Close option is only there when one record is selected -  If more lines are selected then the command buttons disappear -  Is this functionality scheduled to be added back? Thanks.

I’m getting purchase requisitions for something we have stock of; it’s being driven by what I believe is our shop orders having a due date after the customer planned ship date. I know the easy solution is to not change either of those dates, however is there a setting that would eliminate that?   Just for visibility there is no demand loaded into the upcoming months either.  

Community, We need to limit user access to certain PO’s due to proprietary info.We would like to control on the point, at PO documents, and PO receipt. supplier ID part no part description priceI don’t think permission set can do this. We are on APP10, UPD 9.Thank you. 

How can we distribute the same documents to another user? If we duplicate them, do we need to change the user ID in each document? Is there any way to do this quickly? For example, if there are 50 documents, we would have to change the user ID 50 times.

Hi,My customer has partially paid a manual advance customer invoice.I deducted the amount already paid from the customer's final invoice via the “advance invoice” screen.My customer has paid the remainder of the invoice, so the final invoice is settled with an open amount in the customer's account on the advance invoice. When I try to cancel the balance of the advance invoice using a cancellation code in screen “mixed payment”, the system displays the following message: “prepayment type is mandatory when paying an advance invoice.”What should I do? Thank you for your help

Good Afternoon,We’re testing the Azure Application Gateway Waf_v2 in our test environment and have hit an issue. IFS EE, Touchapps, BR reports etc all seem to work correctly without any issues. However, when I login to IFS Aurena using my credentials I can see the splash page and the web app however, no core data seems to load? I’ve checked the IFS Aurena Lobbies and these seem to populate with data however, when I click through, it navigates but returns no data.IFS link from local machine web page: One final thing, if I log into the IFS hosted VM and connect onto Aurena using our URL I can view all data correctly so i don’t think it’s permissions etc based. IFS VM payslips web page:

Client has a requirement to use SFG20 Maintenance Schedules for Preventive Maintenance on Buildings/Infrastructure.  SFG20 does provide an API for integration.Has anyone implemented this before, preferably in Cloud?

Hello.A user reported to us an issue by trying to make a credit invoice from a customer invoice. IFS showed no error, just, the new document is not created.Customer order :Order no : E10000006421Wanted delivery date : 01/12/2023State : partially deliveredTotal amount : 7279.76 €Line 1 : Qty : 4, Qty delivered : 4, sale price total : 218.16 €Line 2 : Qty : 5, Qty delivered : 4, sale price total : 7061.60 €++++++++++++++++Invoice 1 : Number CD240000871State : PostedAuthCreated : 10/02/2023Total amount : 218,16 € (line 1 on the customer order)++++++++++++++++Invoice 2 : Number CD250001104State : PostedAuthCreated : 10/02/2023Total amount : 1412,32 € (line 2 on the customer order)++++++++++++++++Invoice 3 (credit type) :Number : CR250000104Credit on the invoice number CD250001104State : PostedAuthCreated : 1

I can’t release a Purchase Requisition unless there’s available budget, which his forces us to artificially increase project budgets just to move PRs forward instead of being able to short‑close or cancel them and have those funds reallocated properly. Is there a standard way to release PRs without adjusting the project budget, or a recommended configuration to avoid this workaround?!--endfragment>