IFS Solutions

I’m getting an error in Print Manager, (An item with the same key has already been added) but the report is still printing. What would cause this? If i print through ‘Order Report’ I don’t get the error. I ger the error if I print using  RMB sql action or when I print using an event trigger sql action. It happens now on two different reports with different views. Has anybody else seen this error when printing?Thank you,

Using IFS Cloud version 25R1.We would like to have a custom action button on the Receive with Serials fly out window:We need to be able to assign a new internal serial number for a part that is coming in for repair and has never been assigned a Serial Number.It seems documentation is saying this flyout can’t be modified with form designer.  Any help would be appreciated.

Hi there IFS community!We want to manage both internal cost and potential sales price based on Time Type — without splitting the resource group? For example, electricians working during daytime cost the business $100/hour, but if they work at night, they cost $180/hour — all within the same resource group, but using different report code or Time Type? Is it possible to configure this in IFS Cloud without needing separate inventory parts or resource groups — just by using Time Type  and internal price configuration?  Thanks in advance!  

In IFS Cloud, we set up the customer order delivery lead time per customer adress with the customer supply chain matrix.But, when using single occurence adress; this delivery lead time is not updated.So, is there a way to create a supply chain matrix per county and not per customer adress??In others words, is there a way to set up lead time on higher level than the customer??Thanks in advancePhilippe

Hi, is there a way to search by Customer Address ID in IFS? I could not find and area to search by Customer address ID to see where and what Customer records the same address ID reside in. Look forward to help.

We have a list screens with columns. In some cases three of the columns are not immediately shown on the screen, you have to go to the Column Chooser and move them from Available to Selected for display list. We have tested this with all new users with no personal profiles setup. In some cases the fields are immediately shown, and by default in the “Selected for display” list, and in some other cases, still with user with no personal profile saved, they are in the “Available” side.If we click “Restore to default”, which we understand as “show the fields the way they are programmed on the screen, the fields are still in the “Available” list.What is making the fields show in either the Available or Selected for display list? I know personal profile plays a role, but what else? Is it some meta data saved somewhere?We are expecting to see all the fields immediately on the screen.The version is 24R1. 

Hi ,I have created new committ  rule with rule type ”Commit overtask type”   our expectation is PSO should commit tasks based on  task types .but its not working for me could you please suggest.  Step:1 I have added  task types steps2: Created  2 commit rules and mapped with task types individually(ss1)Step:3 Created rule collection and mapped 2 rules under one rule collection. time horizon will be the difference  one is 4r and another one is 1hrStep:4  Mapped rule collection to a resources.Step4: mapped same rule collection at resource level  

HiWe just updated to the Release R25.1 and are running into a big problem in finance.Suddenly we have transactions on a Posting Cost Group ID ‘*’ even thought this group is not set up in Posting Cost Groups. And we are talking within 10 days of 300-400K. Can anybody tell us where we find the setting? Ususally if a basic data is not entered all transactions should run into an error but here they go right into the GL. Is it something we can turn off or do we have to open a ticket with IFS? Thanks for any help.JT

Hello. I was able to import a budget file via Budget version > Import from File.  When I go to Budget Period Amounts, I see the amounts there. Budget status is active. But when I go to GL Balance Analysis I do not see anything appearing in the Planning Amount column, which I assume is where the budget amounts should show. Am I missing something perhaps?  I would appreciate any guidance on this.

Hello,Ubuntu 20.04 is nearing end of Support (By 2025 April). Does anyone know whether there are plans to have a more latest Ubuntu version (22.04/24.04) for the Upcoming Cloud releases starting from IFS Cloud 24R2?Thanks

Similar to the Cardex (P4111) in JDEdwards, is there a way to see a running inventory balance (quantity) of a part?

Hello all, Today we have offline 5S and safety checklists that are filled out by an operator before starting work at their Work Center. I would like to integrate this into IFS, however I do not want to use the maintenance system, as this would require a technician. I have also looked at Subtasks, Control Plan checklists, and Audits, but nothing appears to address what I’m looking for, without adding more administrative complexity.I have seen POKA, and those appear to have what we would need, but cost is a factor for our company, and was hoping IFS had a native function that could be used to accomplish this. Any guidance would be greatly appreciated. Thank you!

We are unable to post an MPL voucher and getting an error message that says that it is not balanced in parallel currency. Is there a way to fix this without resorting to a database repair?  Attached is the voucher details.  I would appreciate any assistance/thoughts on this.

A producing company assemble large units that are serial trackedThe unit is dis-assembled after finalized quality control and testing and stored in different locations and on different pallets. Challanges to be solvedKeep track of the completet unit as it is one serial no, when splitted in reality, to multiple locations The serial No cannot be splitted in inventory and placed system vice in different location, further more, no inventory movement kan be done per pallet. In shipment you cannot handle the pallets as you must have a qty in each pallet, in this case you have several pallets in reality but as it is one serial no, the qty can only be in one of the pallets. Following information about content, weight etc needed for transport booking. Yes, you can have a shipment and not add handling units but the company has a mix of products, large units packed on different pallets and in same shipment to the customer normal handl

Hello everyone,I have a question regarding approval notifications in IFS.Context:When newly created or planned purchase orders are released for approval, only the relevant approvers should receive a notification (bell icon) if the purchase order value is within the defined approval range (Minimum–Maximum) of the approval rule.We have already maintained the Minimum and Maximum values in the approval rule (see screenshot).However, it seems that notifications are still being triggered regardless of whether the order value is inside or outside this range.Requirement:Notifications should only be sent to the assigned approvers when the purchase order amount falls within the defined Minimum and Maximum range of the approval rule.Questions: Is it possible in IFS to trigger approval notifications only when the PO value is within the defined

Hi All,Just wanted to know from the community your feedback on the new scheduling workbench experience in IFS Cloud from 25R2 onwards. Please feel free to share your concerns and suggestions as we’d love to get your feedback on this.  Thanks,Minindu

Hi allI have mentioned this before, 1 year ago, when we went live with IFS Cloud.  We are now on 25R1su7…. still no improvement regarding Norwegian requirement for travel expence sheet.  It is required that the address MUST be shown in the layout, when you print the travel expenceIs it a policy from IFS side NOT to meet land specific requirements? I have sent the same issue to support, with attachment showing witch law and were to find it… nothing happens… IFS want us to fix it ourselves, use a partner or order a cusomization…. Why? It is a legal reqirement and should be handled by our ERP system.

 Hello Community,I’m trying to link two LOV fields, (Case type to case category)These 2 fields are defined in basic data I have created a custom field to reference case category in case type screenNow in page designer I’m trying to filter the LOVThese are the steps I have followed:Located both fields Linked the custom field to the selector Now what I need to do is connect the

 Hello Community,I’m trying to link two LOV fields, (Case type to case category)These 2 fields are defined in basic data I have created a custom field to reference case category in case type screenNow in page designer I’m trying to filter the LOVThese are the steps I have followed:Located both fields Linked the custom field to the selector Now what I need to do is connect the

Hi,  I’m wanting to use the automation between Sales Contracts and Business Opportunities - whereby when I create a Business Opportunity and then create a Sales Contract from that Business Opportunity, if I add or remove lines on my Sales Contract the Business Opportunity is updated. This works really well for having an accurate pipeline etc. with no duplication of data entry between the BO and SC. However, once the Sales Contract is activated and we create a Project using the Sales Contract - I no longer want the link between the Business Opportunity and the Sales Contract. I would need the Business Opportunity to become “static” a bit like once you create a Customer Order from a Business Opportunity, it doesn’t auto update.  Is there any way to achieve this using OOTB? Why would customers want to the BO to be continuously updated AFTER an active Project is linked to the Sales Contract (which is linked to a Business Opp).  Struggling

Hello,PO is created from work order. when i cancel the PO , PR status is still in closed status instead of Released status.This behavior is only observed in PO created from work order.What steps i can follow here, in order to covert PR to released status from Closed status.Kindly help me with this. Thanks in advanceRegards,Kruthika 

Hi all,I would like to check if anyone has experienced a similar behavior or if this should be raised as a potential bug.According to IFS documentation and standard behavior:Pool Task: the first user who accepts the task becomes the owner; the task is removed from the pool for all other users. Pool‑Keep: multiple users can accept the task; individual assignments are created and the task remains visible in the pool until explicitly removed.I am currently working on IFS Cloud 25R2 using the Maintenance MWO mobile app, and I am facing an issue where the Pool‑Keep functionality does not seem to work when a Resource Group (resource demand) is specified on the Work Task. In detail, when I define a Resource Group on the task, then select Transfer to Mobile and choose Pool – Keep Task, the task is correctly shown in the app as “resource group specifie

Hello everyone,One more question about how you deal with the following challenge in IFS. A brief explanation: The cut-off check (period accrual) ensures that sales revenues are recorded in the correct fiscal year based on the realization principle. To do this, auditors analyze invoices, delivery notes (Incoterms), and acceptance reports shortly before and after the cut-off date to verify the transfer of risk or completion of performance. Now, these corrections resulting from the audit must also be processed in IFS. We face the challenge that our sales controlling requires the correction at the customer and item level. To ensure this, we use the instant invoice in IFS. This gives us clean data and the tax book remains untouched. The original invoice is not allowed to disappear from the books. However, the process is manual and tedious. How do you solve this?

Hello everyone,a question for the group: like some others here, we are also obliged to value our inventories according to the lower of cost or market principle (Niederstwertprinzip). Brief explanation: The lower of cost or market principle according to Section 253 of the German Commercial Code (HGB) is a principle of proper accounting (GoB) that requires caution in accounting. It states that assets must be valued at no more than their acquisition or production costs on the balance sheet date or, if lower, at their fair value (market/stock market price) in order to recognize losses in a timely manner. We do here with an analysis from Excel, which is based on the inventory value simulation in IFS and some added values (last procurement, last sale, last consumption by shop order). This works, but is of course time-consuming and (because it is manual) prone to errors. How do you solve this?  

we have a customer request where he wants to deliver all the orders only on 1 day of the month for the Multisite COs? what are the options delivery route is weekly but did not take for Order creation, customer Calander can not be connected to internal customers.