IFS Solutions

On IFS Cloud 23R1.8, the IFS MWO Service app (24.8.1292.0) on Android devices will stop/pause initialization when the screen is locked.  The initialization does pick up where it left off once the screen is unlocked.  Is there a way to allow the initialization process to continue when the screen is locked?

IFSCloud 23R2Currently we are using Dispatch Console for day to day Resource and Work Task Activities.We see there is one key difference in Dispatch Console and PSO ie PSO does not show Inactive resource as expected ie Scheduling Resource(InActive), However Dispatch console does not consider this and will always show all resources regardless of Active/Inactive. This is causing issue for dispatcher, as it is hard to manage resource without any filter and this behaviour and they often end up scheduling to InActive resources during manual scheduling. Can you please advise how are other customers dealing with this behaviour, is this normal behaviour or environment issue at our end? How can we limit Dispatch Console to show valid Active resources only. Thank you

Hi All,I have Customized ServiceEngApp and added  a new list to visible in IFS MWO Service Eng app, but it’s not visible there. In IFS Cloud application I can see the data. IFS Cloud IFS MWO Service Eng App Anyone has any idea on this? I would like to see the data in the app. Thanks & Regards,Asanka.

In general we don’t manufacture any of our parts.  We purchase all parts from Manufacturers.  We have situations where we know a part is “Discontinued”.Sometimes we might purchase all available parts on the market and keep them in inventory.Are their any out of the box ways to indicate parts that are at risk (Scarce).  We need to be able to identify these parts without setting them Obsoleted because we want to keep using and repairing the parts we have.But we need a way to identify the parts that fall into this category so we can be actively finding replacement options.  Understanding our risks if we have a large failure of several of these parts at the same time.

I am trying to set up some data for a demonstration of both intersite and distribution orders.  I have been in several apps 10 demo versions and when I try to release a customer order line with the “Internal supplier transit” supply code, the system tells me that the order line date is not inside supplier calendar.  However, because the supplier is an internal supplier, you can’t add a supplier calendar to the supplier!!! Any ideas???

Hi all.My client is upgrading fron IFS App 10 to IFS Cloud 24.2.In IFS Apps 10 they share the consults that are saved with others users and it is a good functionality for them. They asked me if this functionality is allowed in Cloud and I do not find anything related to that.So, is it possible to share the bookmarks? I’m not meanning to export/import functionality between profiles but share the bookmark when you set it up.

I tried submitting a case with IFS on this but was advised to try here first. Please advise if anyone is able to help with what we are experiencing below. We are hosting ourselves on-prem and recently upgraded from IFS 9 to 24R1. TL;DRThe <server> cluster is in HA mode but it is not using the typical robust cluster state database software that we would expect in a production ready environment (using Etcd). In addition to that, each node refers to itself for the Kubernetes API instead of a load balanced IP address in the event a node goes down. This is symptomatic of a non-production/non-enterprise setup. Microk8s is best suited for small, single node implementations and/or local development. It does have addon features to provide HA and other production style features, however, those features are not very robust. This is how IFS chose to package their product, and they don’t appear to offer any other on-prem options. So, we appear to be stuck with it as is. As a reference for the

Hi,IFS Cloud :Is it possible to incression session duratiion with inactivity ? Oracle parameter ? Ifs Parameter ?  ThanksRegards

HelloIn 25 R1, When a Work Order is linked to a Project Activity and a Work Task is cancelled while still having assigned resources and material lines, the associated committed costs continue to remain recorded against the Project Activity.The key concern is that these costs are not automatically rolled back to reflect the cancellation of the Work Task.Could someone clarify the recommended approach to correctly adjust or reverse these costs at the Project Activity level to ensure accurate project cost tracking? Alternatively, is this behavior considered a system defect/bug?Your guidance would be greatly appreciated. Thank You 

I'm currently developing custom IFS Cloud components using Developer Studio.I found the Analyzing Model Dependencies option below, so I tried it out.https://docs.ifs.com/techdocs/25r1/060_development/050_development_tools/002_developer_studio/030_reference/200_model_editor/040_an_dep/However, as shown in the attached screenshot, only one entity is displayed, and I'm not sure what effect it has.I think it's a feature that displays the static and dynamic dependencies of a model, but how do I use it?

Hi all We are implementing IFS Cloud for the first time.We can’t reconcile the Payments & GST on the standard TPAR report (TPAR, S108) in IFS 25R1. The file format is compatible with the ATO, however we can't validate the values on the report against Supplier Payments.Is this an issue for others?   

Hi Team,  If a PO is created and release and later we want to manually close it either after partial receipt or no receipt,  we need to create the purchase order change order but it does not allow us to make purchase quantity “0”, so had to cancel the lines, is it the right way?

Hi there, Is there any way to change the view in Dispatch console for a specific task, to the actual start and finish of the work task, when a job has been done?In this example, the technician has started the travel of a work task in MWO, then realized this was a job for another day, so he put it on pauze, and restarted it a couple of days later.Maybe this is where it went wrong, but then what is the best way to handle this from MWO?Now in Dispatch Console, it looks like he has worked multiple days on this, which is not very easy for planning… (see attachments)

Hi,We perform complex heavy aircraft maintenance. During this maintenance, we plan for alot of the maintenance, and identify thousands of non routines that needs to be corrected. Quite a few corrections/fixes for planned maintenance or non routines will trigger the need to perform tests after the maintenance is completed.I.e.: If we replace an electrical circuit, this will trigger the need to perform a test of that specific circuit when we reach the phase of “power on”. If we during the same maintenance replace a circuit breaker on the same circuit, the same test may be triggered again.We are trying to find somewhere in IFS Cloud where we can create this list of tests.Wishlist:It would be nice if the list is populated by both planning before maintenance, and triggered by non-routines reported during maintenance. Preferably it’s available after maintenance is concluded. The aircraft maintenance is closed before the aircraft leaves the hangar, and this is before it is powered on We do no

Can you automatically upload bank statements into IFS Cloud from CAMT053 files for use in Automatic Transaction Matching screen?I am aware you can load them into external payments for use in mixed payment, we have done that via SFTP reader, but would like to do the same (Via SFTP) to get the statement in for automatic transaction matching screen use.

One of Our end users has incorrectly added the amounts. Then RMA has release and already printed. After identifying the issue now, we need to delete or Cancel the RMA. But the system is not allowing to do so. Please support Thank youKasun​​​​​​​

Dear Community,  We use IFS Apps10 UPD21, and we have a lot of projects in the Project module. However we are not fully use all possible capabilities of that module. One question popped up regarding project capacity planning / forecasting and competencies. Is it possible to link somehow the project activities and/or tasks to a specific competency? Main goal would be: With the IFS capacity planning we can foresee the capacity issues, but how can we narrow down the capacity bottlenecks in competency? Like: we would like to foresee, if case of e.g.: welding competency will be a bottleneck in the next January based on the current projects and it’s timelines? I saw probably - if we would have the Work/Service Order module - we can link a Work Order (with required competency) to an Activity, however maybe that is a bit complicated process for us.  Do you have recommendation for business process and functionality? Thank you very much in advance for all your input! Kind regards, Balazs

Hi Team, I am trying to implement CU’s in IFS cloud for electric utility Long Cycle process. I did initial setup for CU but still I have below question to ​@IFS. How to add a CU to a WO created from the upstream system. How a WO can have multiple CU associate to that.  How to handle the ASBUILT and DESIGN BUILT.  Where We can CU Estimate revision. ​@IFS Global Consulting Services ​@IFS RD Product Management @IFSThanksLokesh

Hi,what versions of Microsoft Project Professional are supported for IFS Cloud 24.1 Project Integration?Is it only the version of Microsoft Project Professional 2016 that is listed in the technical documentation for IFS Cloud?Thanks for your answers.Vít Maňhal

 Hi,Does anyone have an example of what fields are required on the Supplier Electronic Payment Address and elsewhere to generate an ISO20022 BACS XML file for HSBC?We are going back and forth with HSBC on this and I cannot find any detailed documentation.We currently have this set up:Payment Format per Institute > Format Specific Information per InstituteI think HSBC wants this to be the Initiating Companies Bank Account or Sort Code. For Supplier ZCK001 CK-Interiors Limited - Electronic Payment Address: Confusingly the Bank Name says Employee’s Payment Institute. Should this be the Companies Bank Account Name or the Suppliers Account Name?Cheers,Graham Last response from HSBC: Still no payment type in the file and if this is a Bacs file you need your SUN in file<PmtInf><PmtInfId>2024-06-17/181/1</PmtInfId><PmtMtd>TRF</PmtMtd><NbOfTxs>2</NbOfTxs><CtrlSum>.04</CtrlSum><PmtTpInf><InstrPrty>NORM</InstrPrty><SvcL

I am trying to use the ReceiveEinvoiceService rest endpoint to pull in supplier invoices.  I have 2 attachments that I would like to associate with the invoice.  One attachment is a pdf of the original invoice that we received from the supplier.  The other attachment is a csv file for the data we were able to OCR from the pdf.  My end goal is to have IFS receive the invoice details and for it to show up in the External Supplier Invoices section so that an end user can match the invoices to purchase orders and receivers. On my end, I know the unique identifiers from the Oracle Tables -> Supplier (the Supplier_Id column inside of the Supplier_Info_Tab table) and the Company (the Company column inside of the Company_Tab table).   Based on the documentation, I can use the SupplierIdentity to specify the Supplier and the CustomerIdentity to specify the Company on the request.   For my test scenario, the supplier is associated to multiple companies in IFS, but the invoice itself is only f

Hi Does anyone know what does it mean this message? By default final one is Accepted but I do not understand transition Accepted to Acknowledged. Any business process requires that?

When we add non-inventory sales parts to the material tab of our work tasks, the system defaults to supply code of purchase requisition.  How can we have this default to something other than a purchase req. etc as we don’t purchase these items.

Hi All, I’m having an issue with migrating persistent custom fields using the data migration manager. Seems like the objid and version in the deployment container is not passing even if I set it to in scope and  set auto generated flags on.in the deployment container it doesn't show the generated objid and version once the master record is deployed. this is related to part catalog (master part). master record deployed correctly but not the custom fields.  am i missing anything here or do we have any issues migrating custom field data using the DMM ? IFS cloud 24R2 Kind Regards!Niyo 

I’m about to use PO template method and the Order quotation method to handle the Recurring Purchases/ Service Items and agreement-based Purchases. Is there any method beyond this?