IFS Solutions

Hello everyone, I’m trying to navigate to a specific node in a tree through development and tried a few things but the solution wasn’t ideal, here is my scenario and solutions I tried so far:The tree is composed of three levels:Root - ContractLevel 1 - System IDLevel 2 - Subsystem ID  I’m trying to navigate to a specific subsystem id node, so when the page is open the subsystem id node is already highlighted and the nodes above it is expanded like the image below:  I’m using the parameter &filter passing Contract but I can’t pass System Id and Subsystem Id because they aren’t part of the root node. I tried using &treefilter where I put a searchcontext in my tree and this navigation “works” because it filter the list to the right but it doesn’t highlight the node I want and if I click in another node it doesn’t show anything because the values are still applied in the searchcontext. I tried using &searchcontext but nothing happens, maybe I’m using the wrong syntax in the URL

Hi, Does anyone know if IFS Cloud 23R2 or above is going to support the Microsoft Graphic API to send email?  Utilization of this API would allow us to eliminate a mail relay setup. Microsoft Graph API Information Regards,William Klotz

Hi, we have enabled Grafana in IFS Cloud using the IFS documentation, but other than this introduction https://docs.ifs.com/techdocs/21r2/020_installation/010_installing_fresh_system/030_preparing_server/56_metrics_monitoring/ there doesn’t seem to be any overview of the existing dashboards and how to interpret them. Currently, the Grafana experience is very overwhelming and it is hard to understand how to use the different dashboards to find relevant information. Are there any additional guides about Grafana, and how to interpret the different IFS Cloud dashboards it comes with? 

Hi,Just Curious, Is there any way in IFS Cloud to track page configurations done by users, such as which configuration was changed, which projection it belongs to, and when it was changed?Any way to track it through the backendThanks in advance

Hello, I am trying to customize the Navigator.I have a some new pages in module SRVCON which are located under a core navigator entry. But I want to have it under a new navigator parent entry all together so I tried this:Customizing the core Navigator.client file:So I have defined ma parent in here and then in my own Client-file I want to use that parent,but all I get is this error:Seems like the compiler does not generate or not recognize the new navigator entry that I made.I checked documentation, but could not figure out that I miss something.

Hello, For our customer, we would like to connect multiple service organisations (around 15-20) to a dataset. Apart from the normal sizing recommendations, can this have an impact on PSO performance? Thank you very much,Iulia

Will an outstanding control plan analysis prevent the shipment of a part?

When a Sales Part is inactive (and its Sales Base Price is closed), IFS still allows it to be added to a Sales Quotation after displaying only a warning, whereas the same part is blocked on a Customer Order.Is this the standard IFS behaviour? Is there any standard configuration or recommended approach to completely prevent inactive/obsolete Sales Parts from being added to new Sales Quotations, or would this require a customization?Product Version: 23.2.17Business Impact: When a Sales Part is obsolete, it is still possible to select it within a Sales Quotation albeit with a warning message (this is not the case with Customer orders). The warning message is easy to miss so we would like to find a solution that prevents the part from being selected altogether.

I have an customer advanced invoice in error - this is due to us having never set up this process and posting controls not set up for this eitherCan the invoice be cancelled and and a standard Customer Order invoice be raised in it’s place?  Or what do i have to do to fix the error and get invoice onto customer account  

Hello,Is there a documentation or any information available on the tabular format of the scanned document that should be there in the Scan Customer Order functionality introduced in the latest cloud release?I am looking for the information like, how the data should be formatted (what should be the columns in the table, what should be the order of the columns, how to name the columns etc.) etc.Thanks in advance.Best RegardsTharanga

I have a notification set up to notify next authorizer on Purchase Orders.Does that notify also for change orders?  We are using the full approval for change orders but I am being told they are not getting notified when a change order is out for approval. 

I want to give access to a user to Multi-company external supplier invoice. How can I do it? 

Hello,We are evaluating Manufacturing Scheduling & Optimization (MSO, IC12816) and would like to clarify the differences between using MSO with and without IFS.ai.From the documentation, MSO appears to be available as a standalone product, while some references describe AI-powered scheduling, simulation, and scenario evaluation capabilities. However, it is not completely clear which functions require IFS.ai Activation Pass and which are available with standard MSO licensing.Could you please clarify the following?Can MSO (IC12816) be fully utilized without IFS.ai Activation Pass? What are the functional differences between: Standard MSO (without IFS.ai) MSO with IFS.ai Activation Pass Is there any official documentation or licensing guide describing the functional boundary between MSO and IFS.ai-related capabilities?Any clarification would be greatly appreciated.Thank you.

We have a business rule that is running twice resulting in duplicate records in the task table. Do you know what could possibly be causing this?  and there is no biplicate brs configured please any one suggest why  duplicate records are creating ?  Execution point: After commit update. xml message xml:<perform_batch><update_task><task><task_id /><access_group>NO_CMR_STC_HQ_EMC_RECEIVE_SHIP</access_group><description>Faulty Spare Repair Return EMC Receiving shipping task</description><parent_task_id>@task_id</parent_task_id><place_id_cust>@place_id_cust</place_id_cust><plan_start_dttm>@modified_dttm</plan_start_dttm><request_id>@request_id</request_id><task_status>OPEN</task_status><task_type>FAULTY_SP_REPAIR_N_RETURN_EMC_RS</task_type><insert is_initialized="False" /></task></update_task></perform_batch> XML validation:<hierarchy_select>&

A. What is your idea?1) ClassificationChoose ONE: keep the applicable option and delete the rest.Opportunity for improvement New concept or idea2) Brief descriptionWhat happened, what is missing, or what could be better? Focus on the problem or opportunity (not the solution). Puropose an enhancement to the EMX system that introduces a “Print Part Tags” button within the physical inventory workflow. This button would: Be accessible before and after a shelf-level count is performed. Be located within the domain action menu of the count screen (or another easily accessible location within the workflow). Automatically generate and download a single PDF containing all necessary tags for the shelf being counted. Require no additional user input to download, leveraging the shelf-level association already present in the count. This enhancement would streamline the relabeling process and improve long-term inventory accuracy by making tag updates quick and effortless. B.

Hi all, I met an issue for triggering a user interaction workflow when clicking Ok button of Order Address Dialog. It is an easy workflow which I attached it.Reproduce steps:Click Operations-> Single Occurrence Address Check Single Occurrence. Click pencil edit button Modify Delivery Address with some not quiet correct address, click OK Click OK for Order Address then error pops up quiet often though not every time. Or the page was stuck in Order Address Dialog.Two scenarios I met:Page was stuck   Error page, I attached the error details.( General: Date = 2026-02-09T16:31:35.075Z Client version = 25.1.5.20251008163646.0 Browser name = Chrome User agent = Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36 Edg/144.0.0.0 )  

A Day Type was created to allow for ½ hour lunch period that is not auto-deducted. The intent is that Employees are required to clock in and out for lunch and that ½ hour would be counted towads time if they did not. It also allows the expected start time and end time of the scheduled day to display correctly.   The result is that the ½ hour extra time between two normal time periods is not counted. Only the extra time before the start of the normal time period at 7am and the end of the normal time period at 3:30pm are counted if the Employee clocks in at 7am and out at 4pm yielding 8.5 hours instead of the expected 9 hours of reported time. Why is the extra time from 11- 11:30 not included?

Hi,We are currently using IFS APP9 with the Backflush method for material issuing.We have noticed that, for some shop orders, the system issues more material than the required quantity. Upon investigation, we identified the following two issues:Required Material Quantity Calculation, The required material quantity is displayed incorrectly, as the system appears to ignore decimal values during the calculation. Backflush Material Issue, During the backflush process, the system issues excess material, again seemingly without considering the decimal values. As a result, the issued quantity is higher than the actual requirement. I checked the inventory part→ master data. qty round up is properly updated.The lot size is 18, Reported qty is 17.  Please help me on this. Regards, Tharakan                             83 0 85

It’s great having Payment Information section in the Employee Masterfile which allows to define multiple bank accounts with different Value Types. However, if the customer uses the Expense Payment process in the Expense Management module, then the bank details needs to be defined under the Property Codes, as the relevant Property Codes has to be connected to the Employee Payment Methods Basic Data. Defining the same information in 2 different places in the employee Masterfile is just a duplication of data and during the data migrations and integrations 2 places needs to be updated. Is there a way to generate the employee payment files by using the Payment Information defined under the compensation data without using the Property Codes?  Thanks

I’m trying to set up a third-party integration on using the Payroll Integration in 25r2.I’ve set up the Provider and am able to add a line to the Payroll Transfers page. However, when I select that line > New File, I get an error that the provider has not been fully implemented. I know at that point, it hits a “VrtTransferPayrolls” call but I’m stuck there.I don’t actually want to send a payroll file and I’m willing to create a dummy file if needed. My goal is to get Payroll Transaction lines to populate. I know that “new file” button will aggregate records from travel, time..etc. and create those lines, however - I just need to get over that error message.Is there any documentation on what is required for a third-party provider to be implemented so that the Transfer to Payroll assistant does not throw that error?

Hi, everyone!Yesterday morning (around 11AM - Brazil) we started the installation of the following deliveries:‘initial’ delivery (1.0.0) for customer XXX (running on server XXX) customization delivery 4.12.0 for customer YYY (running on server YYY)     NOTE: Both customers use IFS Cloud 26R1 (26.1.1)At the very first execution for customer XXX (delivery 1.0.0) the error below was shown:[Mon Jul 20 11:46:20 BRT 2026][INSTALLER] - INFO: Installer Action: install[Mon Jul 20 11:46:20 BRT 2026][INSTALLER] - INFO: Installer Deploy Step: all[Mon Jul 20 11:46:20 BRT 2026][INSTALLER] - INFO: Installer version: 26.1.1[Mon Jul 20 11:46:20 BRT 2026][INSTALLER] - INFO: Java: build 11.0.29+7-LTS[Mon Jul 20 11:46:21 BRT 2026][INSTALLER] - INFO: k8s (client): v1.34.1[Mon Jul 20 11:46:21 BRT 2026][INSTALLER] - INFO: k8s cluster: https://XXXXX.XXXX.com.br:16443[Mon Jul 20 11:46:22 BRT 2026][INSTALLER] - INFO: k8s (server): v1.34.1[Mon Jul 20 11:46:22 BRT 2026][INSTALLER] - INFO: auto scaler: 2.18.0[Mon

When registering arrivals, what is the difference between the Qty to Receive and the Inventory Qty to Receive? Example of fields: 

I am currently working on a new pallet label using Crystal Reports within our IFS Apps 10 environment.As part of the label requirements, we need to print a GS1 QR Code on the pallet label. After reviewing the available options, we are considering using the IDAutomation QR Code Font and Crystal Reports Encoder to generate the QR code within Crystal Reports.As our Apps 10 environment is hosted by IFS, I would appreciate some guidance from anyone who has implemented a similar solution.Specifically:Does a Service Request need to be raised for the installation of the IDAutomation QR Code font and Crystal Reports encoder on the server hosting the Crystal Web Service? Has anyone successfully deployed IDAutomation QR codes in an IFS-hosted Apps 10 environment, and if so, were there any challenges or considerations? Would the installation require any system downtime or service interruption?Any advice or experiences would be greatly appreciated.

Would like to check if anyone had come across with UK GAAP requirements related with leasing contracts in IFS and how the mapping should be  done (FRS102 )Additional requirement for a short term lease not to include purchase options Ability to apply the Obtainable Borrowing Rate FRS 102 requires lessees to disclose a maturity analysis of its lease commitments for exempted short-term leases and leases of low-value assets.

Good morning,I interested  to checked if anyone use this postings control in Romania and what accounts are linked to.Thank you in advance!