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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
I
Do Gooder (Partner)
InfNaijBaDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Error in downloading excel plugin order report output

Hi,In Excel plug-in order reports, the excel is not previewing/downloading when the number of records are more. It is showing PDF not created error in Aurena, and stream not readable error in IEE. The report output was having 60k + records. Is there any size limitation for the excel plugin reports? Or any solution is available. I am using IFS 10 Aurena. There is no issue when running the same report for smaller set of records.

570
I
Do Gooder (Partner)
M
Sidekick (Partner)
MiguelAlejosSidekick (Partner)
asked in Finance (Financials)
Financial Connector - Point of interest

The financial connector only sends customer invoices from the CD and PF series, how could we send the other types of series? The clients have a VAT number, it is necessary to send that information that is in the IFS standard records within the XML. If we have custom fields, how can we add them within the financial connector? Does the financial connector have the ability to send any table that contains data within IFS? or is it limited to those that come by standard invoices. Within the financial connector module there are screens that do not record errors and that are available in IFS, how can we see data in those screens?

290
M
Sidekick (Partner)
C
Hero (Customer)
chajashHero (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Aurena Work Report Page

Is there a way in aurena to view/print the work report page (service report)I have been looking everywhere and cannot find how to pull up the report...or reprint it once it is returned from the mobile device.

291
Alexander Heinze
Ultimate Hero (Employee)
J
Sidekick (Customer)
jdohertySidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Custom Menu condition

I have a custom menu (called Part ordered on Reqs) on the Requisition Lines tab of the Purchase Requisition screen. When the menu is selected (via RMB) it is supposed to open a new window showing the Purchase Requisition Lines screen but with only the Part No. and Vendor No of the Part No. and Vendor No. that was on the line that was right-clicked.I have a screen cap of the menu below. As you can see I am passing in the Part No. and Vendor No. I am also passing in the condition that the state must be in one of "Released;Planned;Partially Authorized". This condition is not working though.It gives me all lines with all states not just the ones in those states. Can anyone tell me what is wrong?Thanks.   

3319
J
Sidekick (Customer)
Bhakthi Chandrasiri
Do Gooder (Employee)
Bhakthi ChandrasiriDo Gooder (Employee)
asked in Assets (Asset Management)
Work order completion date and invoiced date

Is there any possibility where we can see the workorder completion date and the invoiced date in a single page?

312
Bhakthi Chandrasiri
Do Gooder (Employee)
12Guide_PaulB
Hero (Partner)
12Guide_PaulBHero (Partner)
asked in Finance (Financials)
Report from IFS to support Cash Accounting

One of my customers has a company in the US that uses cash accounting as accounting method. They will use accrual acounting in IFS Cloud but need a report to do cash accounting manually, outside of IFS Cloud.Do you have a report (or report design) to extract relevant data from IFS Cloud to support cash accounting? Cash accounting is an accounting method where revenues and expenses are recorded when cash is received and paid, respectively. With accrual accounting, income is recognized at the time the revenue is earned and expenses are recorded when liabilities are incurred regardless of when cash is actually received or paid.

403
12Guide_PaulB
Hero (Partner)
M
Sidekick (Employee)
MaheeshaKSidekick (Employee)
asked in Assets (Asset Management)
Discrepancy in Has Follow on field in work assignment in work tasks

Test Steps follow,Create multiple visits for user 01 via PSO→ assign them to user :01→ then cancel the visit 01 (automatically system will cancel all the visits)In below WT example, Has Follow on field = TRUE for all the cancelled WAs  But for this example, only visit 1 as Follow on field = TRUE for others it is set to FALSEDoes anyone explain this discrepancy? 

421
M
Sidekick (Employee)
I
Hero (Customer)
IFSRUNINNOVALHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Apply Discount on Customer Order using Workflow

I’m trying to apply a disocunt on a customer order using workflow and i’m having trouble implementing this.I have identify the API to callI need first to creat the objkey then populate it the update the parent. Creating the Objkey  :  Creation : OKI populate the object : ​​​​​​ In the trace file, IFS didn’t use DiscountNo :  When executing without it, ifs ask to add it to the nested entity which i did.When executing i get the following error :   I do understand that i can’t add two discounts one as an ammount and the other as a percentage, but there is no discount in percentage in my call. i don’t get it. to replicate via aurena :    Thank’s in advance for any help 

1102
I
Hero (Customer)
I
Hero (Customer)
IFSRUNINNOVALHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Create Customer Order Header Workflow

i’m probably missing something. Trying to make a simple call to CustomerOrderHandling to creat the customer order Header.tried it with simple quotes and without ‘ Always having error  When trying the same this with postman my order is createdany Idea please?  

1677
I
Hero (Customer)
N
Do Gooder (Partner)
NiralyaDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Custom Perform Definition

Hi,We use the below perform definition for modelling and scheduling data set load <perform_initialize_ram_threesixty><perform_initialize_ds_threesixty>We have a requirement when we  do update resource skill availability, the change should not go as a part of modelling load in <perform_initialize_ram_threesixty>The resource skill availability change must go as part of  <perform_send_rota_data_to_dse>Do we have any possibility to restrict that from load 

301
SAMLK
Hero (Partner)
Sunnie90
Sidekick (Customer)
Sunnie90Sidekick (Customer)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)
Defense Contract order can quantity that was originally ordered and partially delivered be reduced?

Is it possible to reduce the quantity that was originally ordered and partially delivered, when a Defense Contract is involved? If so, how? Or is a New Order required to be created and connected to the Defense Contract?Product Version: 23.2.8Business Impact: Getting ready to move from APP9 to CLOUD and new process needed.

894
V
Do Gooder (Partner)
I
Sidekick (Partner)
INTHSLSidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Equipment Rentals

The customer is renting equipments to their customers through the Request management process ( Cloud 23R2) The process is renting equipment for 12-60 months period, service technicians are delivering and installing through the request work task. Is there a way of moving the part from the inventory without changing the ownership of the part? because when issuing the part from request work task it always set as customer owned as request is always connected to a customer. This customer is not using IFS standard rental functionality but only the request management.  

490
I
Sidekick (Partner)
S
Do Gooder (Partner)
SebMayurJDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
AttributeError: 'NoneType' object has no attribute 'getServers'

Hi all,This is on a MWS issue for IFS Application APP9 environment.MWS was running as expected and once we stop and start the MWS, Admin server gave an error as below,"Unable to start AdminServerError: Unable to connect to AdminServer!AttributeError: 'NoneType' object has no attribute 'getServers'"At AdminServer.log file, following error appeared,"####<dec 27, 2024 2:54:31,035 em CET> <Error> <Deployer> <GTCL1IFS03> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <d956cdef-43bb-4cbc-956d-6d7572360cc0-0000000a> <1735307671035> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-149205> <Failed to initialize the application "IFSMonitoring" due to error weblogic.application.ModuleException: Error creating WLDF descriptor from diagnostics/IFSMonitoring-2254.xmlweblogic.application.ModuleException: Error creating WLDF d

250
S
Do Gooder (Partner)
S
Sidekick (Customer)
smelansonSidekick (Customer)
asked in Document Management (DocMan)
Document Management in Cloud

In IFS Apps10 we have set up various document classes, person groups and associated the person groups to specific document classes to ensure that only appropriate people can view documents that have been attached to transactions.   I have successfully defaulted the document classes by setting up Key Ref’s or Object Conditions on the Document Defaults per Object tab on the Document Basic screen. Example:the default document class when a user in Company 640 attaches a document on the ManSuppInvoice logical unit is 640-AP_INV the default document class when a user in Company 100 attaches a document to the Voucher logical unit is 100-VOUC   etc. I noticed in Cloud that the defaults that we have set up based on the LU’s don’t seem to be working. Does anyone have any suggestions as to what the difference between EE and Cloud might be?Thanks

893
D
Hero (Employee)
D
Sidekick (Partner)
DurgaSidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Exception "unplanned activity in jeopardy" in pso

Hi All,Recently i have noticed  high number of  activities are  unallocated in my dataset if i see all activities  are in unplanned activities in jeopardy exception.  Is unallocated happen due to travel (distance)? Kindly suggest how can we make all activities  to assign  ? Thanks,Durga   

461
Sachitra_W
Do Gooder (Employee)
S
Sidekick (Customer)
ssaboSidekick (Customer)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Future Email/SMS Notification - FSM6

How could a notification be configured to be scheduled at a point in the future? We have a requirement to send certain notifications after an ‘age’ threshold has been surpassed. This frequently requires a non-standard table or view (one not included in the baseline notification function) and would need to run after a date comparison determines that an item has exceeded an age based on a date stored in the table, and the current server time? - This seems to present a challenge as no server fields have changed Has anyone successfully used non-standard tables for notification triggers? How have you been able to handle the notifications which need to be sent in the future? 

562
I
Hero (Partner)
C
Do Gooder (Customer)
CindygcxDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
CUSTOMER BLANKET TO ORDER GENERATION

Is it possible to release a customer order from a blanket order to drive demand and ship? Current we have to enter a new CO and reduce the qty on the customer blanket order to keep track. We find this clunky and time consuming.

752
C
Do Gooder (Customer)
F
Do Gooder (Customer)
FaouziiiDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Error when approving invoice preview

Hello,I'm getting the above error “Identical tax codes are not allowed. Adjust tax setup on address and/or object level. ” while trying to approve the invoice preview. Any ideas where it's originating or how to resolve it?  Thanks and best regards,

1309
J
Sidekick (Customer)
T
Hero (Customer)
TosohLBlumHero (Customer)
asked in Finance (Financials)
Post Customer invoice without printing

Is there a way to get customer invoices into the PostedAuth status without printing?  One of our sites uploads invoices to a customer portal, so there is no need for the printed invoice.  We currently have the printing pointed to an invalid printer, but this just creates a ton of errors in background jobs.Apps 10 UPD9

842
T
Hero (Customer)
J
Sidekick (Customer)
jtobinSidekick (Customer)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)
Project Invoice Create Correction Invoice - Identical tax code error

Hello,We are using Apps 10, UPD13. Has anyone come across this error?  Do you know how to prevent it?Navigate to original project invoice - status = PostedAuth RMB > Create Correction Invoice RMB on one of the lines for the reinvoice of the line > Project Transaction Change Sales Price from 177 to 124.80 >Save Error - Identical tax codes are not allowed. Adjust tax setup on address and/or object level.This is a work process that has been done numerous times for this customer/address and for other customers/addresses but we haven’t seen this error before."Identical tax codes are not allowed. Adjust tax setup on address and/or object level."Thank you,Joann121212

5345
F
Do Gooder (Customer)
A
Do Gooder (Partner)
AravindhDo Gooder (Partner)
asked in Supply Chain
Error while creating new payment order while creating from Supplier payment proposal

When I try to create a new payment order I am getting this error. 

420
A
Do Gooder (Partner)
B
Sidekick (Customer)
bldrayiSidekick (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
available orders

Kindly what are the conditions for the customer orders to appear in the tab page ‘available orders’ to connect them. I have one internal customer order with reserved status same site and customer as shipment but it doesn't appear, the 2 sites are in 2 different companies. we are using IFS10. the addresses are identical and delivery information as well.Thank you.

695
Asela Munasinghe
Superhero (Customer)
A
Do Gooder (Partner)
AnyDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)
Absence type not visible in LOV Time Clock

Hello community,I am trying to configure absences request from Time clock terminal, but my absence types LOV is not visibleI have checked:That the employees has access to that absence types The absence parametersAny clue?Thanks and best regards, 

233
ADDMARIAE
Superhero (Partner)
B
Sidekick (Customer)
BEYJASONCHANSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
How to grant access to IAL (Apps10)

Hi,How do we grant access to permission sets/end users for IAL object in Apps10?Tried to enable the check box ‘IAL Configuration’ under the Solution Manager but it doesn't work. 

590
B
Sidekick (Customer)
Z
Sidekick (Partner)
ZinTSidekick (Partner)
asked in Supply Chain
share order inter company trigger

Hi,in the inter company process, I want to automate the pre-posting of a customer order which was created by a purchase order,  but the problem there is no trigger, everything happens in the background.I made a bpa when creating a customer order in asynchronous mode, but it didn't triggered.i made another test in the Supply Chain Purchase Order Analysis but the event triggerd just when i refresh the screen.can any one tell me how i know  the trigger for the creation of the customer order for this process Thanks.Regards.

436
Z
Sidekick (Partner)

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