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Question

Reverse material collection in customer order at IFS CLOUD

  • Sep 26, 2025 12:01 PM UTC
  • 2 replies
  • 41 views

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Hi all,

 

we reserved the material for customer order at the transport task / shipment .

Warehouse did the next steps “Create Pick List” and “Report Picking”

But now customer cancelled the order we have to bring the material back to stock.

Can someone support how to handle this at IFS CLOUD?

 

 

Thanks

Leon

2 replies

Helene Jungermark
Do Gooder (Employee)
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Hi,
Go to Inventory Parts in Shipment Inventory and use command Return Part or Return Parts.
 

BR,
Helene


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  • Author
  • Do Gooder (Customer)
  • Sep 26, 2025 12:38 PM UTC

Hi Helene,

 

thanks for your reply.

Issue is solved

 

BR Leon