IFS Solutions

Hello all - I work with a manufacturing business that operates multiple legal entities and sites. To complete an order, sub-assemblies are created in India, then those sub-assemblies are transferred to a US site for final assembly and configuration before sale to the customer. We need to be able to measure our labor / OH / raw materials expense associated with each sale to measure profitability, but when the sub-assembly is transferred from the India site to the US site, it is recorded as a material purchase and we lose visibility into the composition of that cost (labor / OH / raw material / intercompany profit on transfer).Is there a way to properly configure this in IFS to maintain visibility into underlying cost on intercompany transfers? It can be done in Oracle and SAP…Any help is greatly appreciated,Jeff

In service technician portal,tasks created from service request are not visible in assigned,completed etc.

Requirement - select a relevant Service on the Create Request screen and have the Service Price Rule be applied to the Request instead of the Price Rule defined on the Contract Line. This works for SLAs but not for the Price Rule? I have a Service defined with it’s own Price Rule set, see screenshot.This Service is then added to the Services tab in my Contract. However, when I’m logging my Request, the SLA is being read from the Service ok (as expected) BUT my Price Rule is not being pulled into the Request like the SLA. Does anyone know why this might not be?  I’ve done two tests:  Test 1 - a Contract Line set to Invoice Plan (therefore no price rule at Contract Level). No Price Rule is triggered at Request level - completely ignoring my Service Price Rule. Test 2 - a Contract Line with a Defined Price Rule (therefore not Invoice Plan). This pulls in the Contract Line’s Price rule therefore ignoring my Service’s price rule again.  Is this intended? If so what’s the point of defining a

Hi IFS Community, During the ‘ingress’ helm charts installation stage on a remote environment, we encountered the below issue.Error: chart "priority-class" matching --kubeconfig=F:/ifs_25r1/ifsroot/utils/../config/kube/config not found in ifscloud index. (try 'helm repo update'): improper constraint: --kubeconfig=F:/ifs_25r1/ifsroot/utils/../config/kube/config  The ingress namespace has been created but due to the above error none of the deployments have been initiated. The kubeconfig file was retrieved from the middltier server and it is placed inside the ifsroot\config\kube and the users working .\kube directory in the user’s directory as well. Furthermore, The above error only occurs for the  ifs-ingress helm chart installation. The ifs-storage helm chart installation is successful Has anyone encountered this issue before? Thanks in advance for your recommendations​​​​​

We have a supplier that will be looking for payment to differing bank details dependant on the service they provide.  I can see that I can have secondary bank details and attach them to specific invoices etc so that both will pull through into a BACs run when invoices are cleared.Can the payment details be added to PO, so that the invoice will automatically attach to these second details when ready for payment - or is the only option to manually add the details in the invoice instalment section

During the installation of the IFS ingress in 25R1 release update the following error was encounteredError: Kubernetes cluster unreachable: Get "https://xxx-xxx.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net:16443/version": dial tcp: lookup xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net: no such hostThe hostname xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net could not be resolved to an IP address from the management server causing network communication failure with the Kubernetes API server. Resolution Steps:Run the following powershell command on the management server to test connectivity:Test-NetConnection -ComputerName xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net -Port 16443If this test fails log in to the MW server runnslookup XXX-XXX-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.netNote the IP address returned and add Host Entry on Management ServerRe-test connectivity using Test-NetConnection. If it resolves with

I think it would be nice/beneficial to be able to generate a Transport Task from a Material Requisition. There is the option of course to print a paper pick list, but we are trying to be as paperless as possible, so the ability to have a task for the warehouse workers to action against would be great. It could either be a button on the Material Requisition screen itself, to create a Transport task; Or there could maybe be a “Create Transport Task(s) from Material Requisition” background job / wizard. Our current work around, without customization, is to just manually create a Transport Task but this can sometimes be tedious as some of our requisitions come from the Engineering Department that can have upwards of 50 lines.

Description:What the standard IFS process to reconcile CBCP payments coming from concur to IFS with a monthly invoice coming from the Bank?IFS Recommended reconciliation process in ERP for Corporate Business Card Program (CBCP - Company billed and company paid) payment expenses from Concur to IFS and monthly bank invoice/statement.

    I have tried a reconfigure but the failed items still persist. Any ideas/pointers would be much appreciated.  

We have Shipment Types on our Customer Orders set to NR for “at order release”. However, when releasing the CO, it is not creating a shipment ID. It also does not allow for a manual one to be made. Any reasons why this is happening?

Hello All, When i change a value in lov, i want to assign a ne w value to the field. How can i do this ? Ty for support

Hi.We’re hoping to create an OnServer CREATE_OUTPUT_FILE type migration job that would return all active employees in our organization, including the address data for their listed company work locations. Work location data already exists in the table, but the address data for the work location doesn’t. This is a copy of an older migration job that returns other employee results, and based on that I’ve created a SELECT statement in the File Mapping tab as follows: (SELECT ADDRESS FROM IFSAPP.PERS_COMMS4 WHERE COMPANY_ID = IFSAPP.COMPANY_PERSON.COMPANY_ID AND PERSON_ID = IFSAPP.COMPANY_PERSON.PERSON_ID) With this query, the job runs but returns only partial results and the following error: ORA-01427: single-row subquery returns more than one row As I understand it the Address field is a concatenation of multiple Address fields (Address1, Address2 etc). Is there a viable workaround this issue due to the nature of the Address field?I’ve also attempted a JOIN clause in the Database Informat

Hello, All, Master Schedule by Part form does not take into account Purchase Orders that are with past due dates, when calculating supply proposals. Is there a way to fix this?  

Hi,We setup a new customer. I've checked and to me the customer and tax code set up is all correctAlthough they have been set up with S1 Tax code, correct price including tax hasn't been pulled through properly while creating customer agreement.  The problem is Tax code which should "add" 10% to the total price seems not to be applied properly to the particular account although setup has been done."Price" and "Price incl. Tax" should be different (+10%), but for some reason they remain the same when I try to set up the Pricing Agreement It can be because of baseline price, that is 0.00 over sales part base price. But I can see that all customers have actually 0.00e Price, but for them Tax code worked fine. Base Price is 0, but Price including Tax is 10% higher that Sales Price. Request your suggestions, what can be the issue and how to resolve it.

Hi all, it is not (by default) possible to add location and object based notes in the MWO Service Classic App.I can see the notes created in IFS Cloud, but I cant create anything else than a Task based note in the App.Is it possible to enable this somewhere? Thanks,Chris

Hello,We are using IFS Applications 10 UPD19. I have created a new Quick Report, but it is not accessible via our integration OData endpoint (/QuickReports.svc), resulting in a RESOURCE_NOT_FOUND error. Other, older Quick Reports are accessible through the same API endpoint. In the API Explorer, we can see a Default Application Type (Main) and a Compatibility Application Type (Int). Our Power BI connection uses the Int type. It seems the new Quick Report is not being published to the Int application type's metadata. When published they are supposed to be listed here below, and I do see my report if i open the Main application type, but not in the  Intone for the new report i published.Is there an additional step required to publish a specific new Quick Report to a Compatibility Application Type's OData service? A cache to refresh ? Thank you.

Hi All.Please help me,  I would like to set up the withholding tax on APP 8, as in Italy this needs to be handled separately. Could someone help me with this from the very beginning? The Italian equivalent is Ritenuta d'acconto, which can be applied at different percentages. What basic data settings are required? This should appear during the payment process, and is it controlled by transaction PP49?

Hi All,Can we view download the opening Leave balance for particular month?Regards,MalinG

A customer are currently using SSO with Multi-Factor Authentication, and when IFS Support needs to assist with debugging in their environment, dedicated accounts must be created. This process is taking significant time, causing delays and frustration. The project is now in a critical phase, and any delays in addressing support cases could jeopardize the planned Go Live.Could you please advise how Unified Support typically handles this situation with other SSO customers, and if there are alternative secure approaches we can propose?  

Can we scramble the data for terminated employees?

Hi Everyone, I add a case of a SO where the By Products costs is over the total costs of the of the main product.IFS block the receive of the SO   What could the the set up to avoid this message, and permit to  receive the SO?

Hi All,I use external file assistant to upload the credit card transactions to IFS. Accidentally i uploaded the same file twice how can i remove the duplicated transactions? I can see all the transactions in the credit card transactions window since all belong to non reimbursable credit card type. It is not allowed to delete the transactions from credit card transactions window since the card type is not re imburasableThanks in advance.

Hi,we have to evaluate to number of activities to size MSO offer.Did someone have a synthetic and clear document  / formula to calculate it?Would like to have something like :Nbre of labor class setup + nbre of labor class run + Nbre of Workcenter resources.  per operation + ….………….Thank in advance 

Hi, IFS Cloud version 24R2. (Below sample data are from a IFS Demo environment) In the RMA there are multiple lines (from a single customer order). Release → Approve for Credit Create Credit Invoice  View Credit Invoice Four separate invoices have been created. This is quite inconvenient/inaccurate as the customer has about 100 lines at times. Causing to create 100 credit invoices to the same Customer and Customer Order. Is there a possibility to create a single Credit Invoice for multiple RMA| lines ? Any setting or any other window for that ?

Hello all. I have acidently posted a serial part back to the inventory over a work order return. That was the first transaction for this part serial. As it was wrong I have issued it away from the stock over the work order material issue.Now we have received exactly this part - serial number over a purchase order from owr supplier. When I try to register the arrival (RMT receive with serial / Lots in the “Register Arrival” window) I receive the error message:So this serial part has current position “issued” and while we have activated the checkbox “Stop PO Arrivals of Issued Serials” by the Main Part, I receive this error message and cannot register the receipt of this serial.As I know if I will uncheck the checkbox and then register the rereceipt, it will not be possible to set the checkbox back. And I would like to keep this checkbox set, as I need the control, that we don”t post the same serial twice on the inventory.Is their any other possibility to register the receipt of this par