IFS Solutions

Hello, i have a weird issue. The first time someone logs into our IFS Cloud environment the login screen looks different. If i use incognito or InPrivate i am able to replicate the issue so i assume it is cache related. It started happening after our latest delivery (ServiceUpdate 24.2.10).First login:Second login:Any tips?

 Hello experts!  Anyone has a  good idea around this query?                                                                                 In service contracts where a non-inventory sales part is defined, can we do a standard increase of price  for same parts in all active contracts % wise or amount wise( for same part in all active contracts in one go)? on this same part is in service contracts but in different prices. Customer agreement won’t work as different its different customers. Price list not applicable as each service contract has a different price for same part , so we cannot maintain same sales part with different prices to increase. 

 According to previous information, Demand Planner Windows client will not be available after 24R1. What is the latest situation in IFS cloud? Is it available in 25R1/25R2 EA? When is the discontinuation planned? 

We’re running IFS 23R2 SU6 on-prem, with Time Clock on managed android tablets around our different sites.When we do CRIM deliveries, or have to take IFS down for other reasons, some Time Clock units bounce back fine. But a bunch of them will fail to authenticate and go back to the authentication screen. Our MDM tool doesn’t allow us to remote on directly to re-authenticate, which leaves us two options:Either get a bunch of people from service desk to do site walks and authenticate the terminals again. Leave them broken overnight and fix them when we get there in the morning (this means that the afternoon and night shift don’t have time clocking, and the morning shift are also frustrated as they get on site long before we do).Are there any solutions out there to this problem? Is this something IFS are aware of as a bug? Or have other users found different ways of addressing this issue?

Hi All, In IFS Apps10 an error occurs when trying to modify Shop Floor Clockings of an operation because the resource assigned to the work center does not exist. IFS displays an error message stating that Resource PW21 does not exist for Work Center PW33. This is correct.However, the clocking was actually performed on Work Center PW21 and Resource PW21.When the error is debugged, it is identified that if the Clocking which is trying to modify starts on 9.00am 01/11/2025 and ends at 12.00pm 12/11/2025, the backend validation checks all clocking entries across the entire site within that time range. If any time is reported for a different Work Center than the one specified in the Shop Order Operation, for any shop order in the site, the system raises an error. Interestingly, the Workbench functionality in IFS allows changing the Work Center as well, which seems to contradict this validation behavior.Has any

I am using 22R2, remote deployment model after importing standard dashboards from ifsroot\infrastructure\ifs-monitoring\dashboards my all database panels are not showing data in Grafana dashboard If anyone knows what to do it will be very helpful,Thanks in advance 

Hi, Is it possible to modify the DEF_ADDRESS in the customer_info_addess_type using data migration ? When i try, i have this message: ORA-20112: CustomerInfoAddressType.FND_RECORD_EXIST: The Customer Info Address Type already exists.

It seems both apps gets updated and the functionality seems to be quite identical. What is the exact difference between the 2 apps? 

Hello Can somebody help me with that point please ?There is an HOLDING with Company A and Company BEmployee SMI begins in Company A. She left Company A to go to Company B.I want to anonymize Employee SMI Data (with Personal Data Processing ) in Company A BUT NOT on Company B, in which the employee is still working ? Many thanks for your help, waiting to read your answers !

Raised on behalf of G2348461. Hi,We need to understand what is the source of the validation and what IFS is validating in RMB 'Validate Tax ID Number'.Does the logic checks following things:* VAT ID number * Company Name and legal form* AddressWhich data source is used for the validation?How this validation works? Best regardsZuha

Hello,We would like to allow some users to detach document.When adding DocReferenceObjectAttachmentHandling to their permission list, nothing is happening.DocReferenceObjectAttachmentHandling is well     Any idea please? thank you in advance

Hi , We have created an Read-Only Access - (Grant Query All) - but when users are assigned this PS, then they are not able to open the attachments. Which PS part is missing?  When looking at Result Tab of the Document Revision, the User has Edit and View Access. On IFS10 

Any suggestions for implementing the functionality in IFS Cloud to have the capability to pre-validate, export, and import technical documentation, Logistic Dataset (LDS), Logistics Support Analysis Records (LSAR), and asset provisioning lists (Naval, Aeronautical, and Marine assets), in accordance with the data exchange standards established by the S1000D (all versions above 2.0), S2000M (versions above 3.0), S3000L (versions above 1.0), and S4000P (versions above 1.0) specifications produced by the AeroSpace and Defence Industries Association of Europe (ASD).

Hello everyone,I’m trying to use the REPLAN Customer Order Lines function in IFS Cloud, but my customer order lines are not being updated as expected. Here’s my scenario:Part setup: Inventory part, MRP planning, availability check enabled. Stock: No parts in stock. Supply: Purchase Order is planned and expected to arrive (see details below). Customer Order Line: Created and released, linked to the above part. When I run REPLAN CO LINE: The customer order line is not updated (planned delivery date does not change).Questions:Are there any specific settings or prerequisites I might be missing (e.g., supply code, sourcing rule, capability check, etc.)?

Objective: Access Template that gives view access to all usersThe solution to this used to be to create an Access Template with the Person ID = *This worked so long as * was not the person ID for the appowner, IFSAPP. (Easy solution: make a new person ID = IFSAPP and associate it with the user IFSAPP.)However, when a customer using Cloud 24R2 SU8 tried to do this, there was an error message that * is not allowed as a Person ID; no mention about appowner, just that * is not allowed at all.If that’s the case, what is the solution for this common business requirement.Thanks

When creating a PR, the delivery address should be automatically filled from the supplier and adjustable by the user. The selected address should then be transferred automatically from PR to PO.Currently, the address can only be written in the Note field, which is not sufficient and causes missing information in the process.Thank youDenisa

Parent  - MP A (Manufactured), Component - PP A (Purchased)Both Parts are Lot TrackingInventory Valuation Method - Weighted AverageInventory Part Cost Level - Cost Per Lot BatchSteps Create a product structure for MP A with a quantity per assembly (QPA) of 1 pc of PP A. Receive inventory for PP A into cost bucket 110 at $2 per unit, quantity 10. (After issuing to the Shop Order, on-hand will become zero.) Create a Shop Order for MP A with a lot size of 10. Disable auto-close for this Shop Order. Perform Manual Material Issue for PP A to the Shop Order. Create the Lot/Batch. Receive the Shop Order and review the Shop Order Cost.

 Default Planned Cost driver and Progress method are both set to Connected objects.This settings are rarely in use for estimates and progress in our company…. and our users often forget to change them… this creates a problem when you set your baseline, since it does not fetch our estimates, but try to find amounts from Connected objects.So,-how to change default Planned cost driver and Progress method?That would help our endusers a lot!

How to revert back or Undo the delivered return supplier shipment for Rental Part

IFS Cloud Webdev Tools are no longer working correctly after the update on 28th October 2025. The links above the blue buttons (import/export logs) no longer appear so you cannot click on network. 24R1 SU12 customer here, anyone else experienced this or found a solution?

When invoicing have blocked lines by mistake.I now cannot find the orderHow do I find the order and unblock so I can invoice the whole order please

Hi,I need to create a lobby to monitor Resource Utilization. The data is visible in the Resource Shift Gantt, as shown in the screenshot, but I can’t find this information in any table or view except the Dispatch Console.I tried calculating it manually, but I’d prefer to use the existing data directly (Percentage allocated).Is there a way to access this information “as is” and display it in a lobby?Any advice or best practices would be greatly appreciated.Thanks 

Does anyone know how a Link in a lobby element must look like to navigate to the page ‘Engineering Part Navigator’?Copying the standard-URL does not work when Aurena is configured with language ‘german’.When changed to english and then copying the Browser-URL to the Lobby-Element the Jump from the Element loads but does not show any data.Relativ path (whithout the server part in the URL) has the same behaviour. this does not work:

Hi!We have a large number of open-ended Service Contracts, each containing one or more Service Lines with a fixed price. The invoicing setup is Invoice Rule = “Post”, and each Service Line uses a Global Non-Inventory Part to represent the fixed price per visit.Each Service Contract currently has its own unique fixed price value.We would like to apply an annual price increase (for example, a percentage uplift each year) across all Service Contract lines at once, without having to manually open and update each Service Contract and Service Line individually.Is there a standard functionality or recommended approach in IFS Cloud that allows: Applying a mass price increase to Service Contract line prices (based on percentage uplift), and Updating the fixed price on the Service Lines accordingly, Without changing the part number structure or man

Project Time Transactions are creating a T Voucher in the General Ledger. The Voucher Row for PRJT2 is being summarised and shows as a single line with the description “Summarised customers costs”. Is there a way to show the detail. Same is happening for PRJT13.We are time reporting for Contractors and would like to see the details for each contractor so we can  use Account Matching to match the Supplier Invoice Postings with the Time Transactions. Otherwise we have yet to find what report we can use to identify the balance left in the Account by the PRJT13 postings (similar to a Received Not Yet Invoiced Report).Thanks for any help.Graham