IFS Solutions

Hello In IFS Cloud, does the PO, GRN and invoice match for Services has to be accurate, or can it be within logical constraints (“Invoice is equal or less than remaining GRN”)? Is the following example of three way matching for Services (not Goods) possible in IFS? Issue POOn 1 Feb 2026, a PO for 100 units of Service is issued.Goods Receipt (GRN)By 3 March 2026, the company receives 70 units of Service.A GRN is created for 70 units, referencing the PO.This GRN is stored in the system and awaits invoice(s) for matching.Invoice 1 Arrives (40 units)On 14 April 2026, the supplier sends an invoice for 40 units of Service.The system performs three-way matching:PO: 100 units.GRN: 70 units received.Invoice: 40 units billed.Match is successful — invoice is approved for payment.Invoice 2 Arrives (30 units)On 20

Hi,I have set up a new Order processing type, which would release a PR, convert it to a PO, Release the PO and then Print the Purchase Order.  I have then scheduled Automatic Order processing against this order processing type. I have successfully been able to get through all of the steps. I am now looking to have the printed PDF sent to the supplier. I have the Email Purchase Order check box selected on the supplier.I also have a default email comm method and a contact listed on the supplier.  Unfortunately, I have not been able to successfully have the email send out.Additionally, I would like to edit the subject and body of the email. 

Hello,Are there any documents regarding SOX compliance in IFS Cloud? 

Hi Everyone,Would it be possible to know where we can store the .rep layout files exported from report studio.and will they visible in report definition if we included them in the delivery, please?Thank you in Advance!

We have a customer order line connected to a project. Supply code of the customer order line is Project Inventory. We have a shop order connected to the same project and need to peg the shop order to the customer order line.Querying for the Customer Order in “Manually Pegging of Customer Order Line” produces an information message “No data found”. Can project demands not be manually pegged? If not, why?Thanks,Eric  

Hi,We are having a requirement to create multiple Supplier Payment Orders based on the Cash Accounts entered in the Supplier Payment Proposal. For this we have created a Supplier Payment Proposal and entered different cash accounts against each invoices. But when we converting the proposal to payment order, it is creating only one payment order with the default cash account mapped against the payment institute which we entered while creating the payment order.Is there a way to create multiple Supplier Payment Orders based on the Cash Accounts entered in the Supplier Payment Proposal.Please advice on this.Thanks in Advance.

Hi,Can Withholding tax be applied on Payment on Account on Mixed Payment? I tried but I am not getting the Tax option, is there a way to do this? Thank you.Kind regards

We run IFS Apps 10 and have the IFS EE Link Handler Chrome extension installed on each computer. This morning, we’ve had users that are unable to get into IFS. If you go to the web store to view the extension, you’ll see the following error:This extension may soon no longer be supported because it doesn't follow best practices for Chrome extensions.Has anyone else noticed this? Without this extension our 500 users will be unable to access the application. For reference, all computers noticing this issue are on the most recent Chrome version as of today and we have advised a reboot with no success - 131.0.6778.205.

Dear AllI want to ‘hide’ obsolete documents in the documents attachment pane of an IFS module (functional objects, projects etc.). Is there a setting that can achieve that. I know we can show only the latest revision in an attachments pane, but I can’t see anything that would enable me to not show stand-alone obsolete documents.Does anybody have any ideas on how to achieve this?

My organization is in the process of implementing IFS cloud as our new ERP system. I am looking for thoughts/ideas around how to register arrivals on lot tracked material. For example, I order 10 skids of material that all have individual lot numbers and individual weights. The purchase order is for 40,000 lbs. of part number 12345. I would like to register the arrival against the PO by populating 10, 4000 lb. skids by individual lot numbers without manually overriding the PO. Is there an “upload” functionality that can avoid the manual process? Other ideas? Thanks in advance for the thoughts!

When checking out an excelm file from doc revision using the ‘Edit Document’ button, Excel opens but the file does not. The doc is successfully checked out, the revision is downloaded and is visible in the user’s download location and can also be opened from there. As a result of the file not opening, the document cannot be revised / updated. Is there a setting somewhere that will allow excelm files to open when downloading? We are on 24R1 SU12

Hi,in APPS10 when you filter approval steps in “Document Management - Approvals” users see all the approvals steps not only for them. I found out SQL select, that returns only steps that are for particular user:select * from APPROVAL_CURRENT_STEP where (PERSON_ID = '#PERSON_ID#' OR &AO.Document_Group_Members_API.User_Member_Of_Group(GROUP_ID, '#PERSON_ID#') = 'TRUE') but when I copy it to IFS, it gives me error: Any suggestions??ThanksJan

Hi,I try to setup an internal trade between company A & B where company A (site 1) is the buyer and company B (site 1) is the seller.  I can create purchase from A and send it to B but in Incoming customer orders there is something missing. I´ve seen in the community that this is a common error message and I´ve tried everything that was suggested but it is not picking up the customer. In the picture below I added customer manually but still gets an error message.   Is there some sort of check list on setting up internal trade as there are quite a lot to tweek to make it work :) Thanks! /Emma

Can we add IFS MWO service classic app in application  like simulation-Android studio application so that it will looks like mobile?

Good afternoon.  Since we have upgraded to 24.2.2 we were able to attach documents using the Attach Existing option.    We believe it is the project action grant Document_attachment_cloud, but it states it is IFS Managed.   Does the Attach Existing Document option in 24.2.2 behave abnormally for anyone else? Thank you,Kevin

Hello all - I work with a manufacturing business that operates multiple legal entities and sites. To complete an order, sub-assemblies are created in India, then those sub-assemblies are transferred to a US site for final assembly and configuration before sale to the customer. We need to be able to measure our labor / OH / raw materials expense associated with each sale to measure profitability, but when the sub-assembly is transferred from the India site to the US site, it is recorded as a material purchase and we lose visibility into the composition of that cost (labor / OH / raw material / intercompany profit on transfer).Is there a way to properly configure this in IFS to maintain visibility into underlying cost on intercompany transfers? It can be done in Oracle and SAP…Any help is greatly appreciated,Jeff

In service technician portal,tasks created from service request are not visible in assigned,completed etc.

Requirement - select a relevant Service on the Create Request screen and have the Service Price Rule be applied to the Request instead of the Price Rule defined on the Contract Line. This works for SLAs but not for the Price Rule? I have a Service defined with it’s own Price Rule set, see screenshot.This Service is then added to the Services tab in my Contract. However, when I’m logging my Request, the SLA is being read from the Service ok (as expected) BUT my Price Rule is not being pulled into the Request like the SLA. Does anyone know why this might not be?  I’ve done two tests:  Test 1 - a Contract Line set to Invoice Plan (therefore no price r

Hi IFS Community, During the ‘ingress’ helm charts installation stage on a remote environment, we encountered the below issue.Error: chart "priority-class" matching --kubeconfig=F:/ifs_25r1/ifsroot/utils/../config/kube/config not found in ifscloud index. (try 'helm repo update'): improper constraint: --kubeconfig=F:/ifs_25r1/ifsroot/utils/../config/kube/config  The ingress namespace has been created but due to the above error none of the deployments have been initiated. The kubeconfig file was retrieved from the middltier server and it is placed inside the ifsroot\config\kube and the users working .\kube directory in the user’s directory as well. Furthermore, The above error only occurs for the  ifs-ingress helm chart installation. The ifs-storage helm chart installation is successful Has anyone encountered this issue before? Thanks in advance for your recommendations​​​​​

Can anyone tell me how to create an entity filter for Mobile Work Order, so my technicians only see the work orders for their default site? I tried this WHERE clause (see screenshot) but it is not working: CONTRACT = #USER_DEFAULT_SITE# OR (USER_ID = #USER_ID#)

We have a supplier that will be looking for payment to differing bank details dependant on the service they provide.  I can see that I can have secondary bank details and attach them to specific invoices etc so that both will pull through into a BACs run when invoices are cleared.Can the payment details be added to PO, so that the invoice will automatically attach to these second details when ready for payment - or is the only option to manually add the details in the invoice instalment section

During the installation of the IFS ingress in 25R1 release update the following error was encounteredError: Kubernetes cluster unreachable: Get "https://xxx-xxx.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net:16443/version": dial tcp: lookup xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net: no such hostThe hostname xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net could not be resolved to an IP address from the management server causing network communication failure with the Kubernetes API server. Resolution Steps:Run the following powershell command on the management server to test connectivity:Test-NetConnection -ComputerName xxx-xxx-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.net -Port 16443If this test fails log in to the MW server runnslookup XXX-XXX-mw01.nn35x032ja3upffgyg4pykxrbb.zx.internal.cloudapp.netNote the IP address returned and add Host Entry on Management

I think it would be nice/beneficial to be able to generate a Transport Task from a Material Requisition. There is the option of course to print a paper pick list, but we are trying to be as paperless as possible, so the ability to have a task for the warehouse workers to action against would be great. It could either be a button on the Material Requisition screen itself, to create a Transport task; Or there could maybe be a “Create Transport Task(s) from Material Requisition” background job / wizard. Our current work around, without customization, is to just manually create a Transport Task but this can sometimes be tedious as some of our requisitions come from the Engineering Department that can have upwards of 50 lines.

Description:What the standard IFS process to reconcile CBCP payments coming from concur to IFS with a monthly invoice coming from the Bank?IFS Recommended reconciliation process in ERP for Corporate Business Card Program (CBCP - Company billed and company paid) payment expenses from Concur to IFS and monthly bank invoice/statement.

    I have tried a reconfigure but the failed items still persist. Any ideas/pointers would be much appreciated.