IFS Solutions

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Is there  a way in 25R1 that we can the cursor land in the customer number field when entering a new customer order?

Hi,I need some help with Supplier Warranty on a workorder in Apps10. In the warranty I have marked that the material should be paid by the supplier and that the personal cost should be paid by us.When issue material it creates two lines under the Sales tab and that is the way is should be but when adding a time report line it creates a line as well under the sales tab with a invoice value and that is not according to the warranty. Any ideas what I’m doing wrong

Hi All,To develop Java transformers executable on IFS Applications 10, does IFS Developer Studio 18 already include everything that is needed, or are additional integrations required? If so, what is missing and where can it be obtained?

Hi Guys,We are looking for using put in place a load balancing. I know that IFS Cloud support High Availability, but HA and Load Balancing does not have the same function. So, has IFS cloud support load balancing? Have anyone put this in place, and it works well with IFS?IFS 25.1.7

Hi Team,We are looking to enforce a single-device policy for Field Technicians to avoid mobile sync and MM queue issues.Could you kindly confirm: Is there any supported configuration or parameter in FSM to restrict an FT to one active mobile device? Is there a supported API/projection to reset or invalidate existing device registrations? Is multi-device usage an intended design behavior or a known limitation in FSM, and what is the recommended approach from IFS? Thanks in advance for your guidance.

Hi,In previous versions of IFS, we used the Route Work Order functionality which is now not available in IFS Cloud. The business is keen to re-implement this behaviour back into IFS, however we are not sure which features/functionality effectively is the replacement for Routes in IFS Cloud.Currently we are using IFS Cloud 24R2, and plan to move to 25R2 later this year. Any guidance or pointers to other community articles and documentation would be appreciated. ThanksShaun

Hello,We have 600+ users, and we are migrating ifs 8 to cloud 24r1.Our users are making their profile personnalizations on a test environment, and we want to export those to import in the future prod environment.There is no mass export / import functionnality.I built a postman collection to do the mass export.But I don’t understand the http calls process for the import one.Here are the calls for the import :There is no file sent in the body, so I don’t know where i got to send it, how.I saw this post below but I don’t like the plsql solution.I need a full export, we don’t want to have only parts, I saw there is multiple tables for the user profile personnalization.I know using HTTP calls guarantees data integrity this is why I want to go this way.​​​​​​Any one have an idea how to make a full export / import of user profile personnalizations ?thank you for your help

Hello,In IFS Cloud 25R1 while creating a price rule within service management module, we are able to include the cost type for a certain type only once in the rule. For example: If a material cost type is included for a sales part and if we try to include a second material cost type for another sales part, the system throws an errors stating that ‘Price rule line already exists’. Customers have requirements to enter more than one entry for a specific cost type. Is this a bug or intended feature? Please let me know. 

Hi IFS Community,We  have deployed the ifs-monitoring namespace to a remote environment. The namespace was created successfully and all the deployments/stateful sets and other objects are up and running. Afterwards, we used the credentials available in the directory - ifsroot\config\secrets to log into Grafana and Kibana dashboards.While the login attempt to Grafana was successful we are unable to log into Kibana using the credentials available in the directory.  We noticed that inside the elasticsearch pod there is a file named – elasticsearch-reset-password. Is there a method to reset the password?Thanks in advance.

Hiwhen IFS release a service update, sometimes face some issues which have later been identified as a bug.Does IFS release a known bug list for each of the releases?thanksGary 

Hi,  When we try to set a task due date for a case, we always get this message: “task due date exceeds expected response date”.We can’t work out how to prevent this. It doesn’t stop us setting the date.Any thoughts? 

(Cloud) Is there a function where there is routing operations logic? What we are seeing is when we run the Advanced Planning Board (ABP), is that our operations are not scheduling directly after each other once the previous operation is completed. For example,We have Tool T1473 that has 2 instances (1733 and 1744)Our Routing is setup 10 (Prep)- Uses Tool T147320 (Mix) - Uses Tool T147330 (Cure) - Uses Tool T147340 (Remove supports)- Uses Tool T147350 (Test) - No Tool usedWork Center is all the same (expect 50) with 1 Resource And what I’m seeing is that during scheduling, the tool jumps from one tool instance to another tool instance instead of keeping with the same instance. And then also it starts Op 40 days later after Op 30 is done. Is there a way to fix this? In other systems I’ve used, I’m used to seeing something like “Absolute Start after previous operation”, or “Delay start after operation”   Or do we need to look at setting up the router differently? I was exploring the WC’s

Dear all,We have IFS10 and when MRP is executed, IFS removes all Shop Orders Requisitions with status “Proposal Created” even if it as Balance Id assigned.It seems that this is the standard behavior, but sometimes the planning person is doing the Batch Balancing and has several Shop Order requisitions already with Balance Id assigned to do the creation of the Shop Orders and left them from one day to another, during the night MRP executes and all Shop orders are removed and he needs to do all the balance again.Can someone tell me if in IFS Cloud the behavior is the same?Thanks & Regards,André Lima

We recently updated our IFS Apps 10 which has resulted in multiple quick report related issues. We were a bit behind on updates, so I can’t specifically say any single patch was the cause, but here are a couple issues I’m now seeing: Parameters get re-populated with their previous values when you re-run a report. After generating a quick report, opening up the same report pre-populates the previously used parameters in the dialog box. It is especially annoying when using a date parameter, since IFS will convert date parameters to a SQL TO_DATE(...) expression. This is after searching with the date 1/21/2026 once, then trying to view the report again Bind variables break SQL function calls. It seems like the way IFS is modifying the SQL to add bind variables for parameters breaks SQL function calls. I set up a very basic quick report example to demonstrate this:SELECT * FROM CUSTOMER_ORDERWHERE TRUNC(wanted_delivery_date) = TRUNC(&CUSTOMER_ORDER.WANTED_DELIVERY_DATE)Attempting to ge

Hi All,What is the normal process if a configuration needs changing on a customer order line where a pegged purchase order exists?Is it to cancel the line, recreate, then add the new requisition to the existing Purchase Order?Cheers,Jamie

Hello IFS Community, im fairly new at using the Page Designer, i got this control added into this screen where the idea is to select a part number, if i click on the part from the list, i can select and even if i type the part number i can save it.. but when i type the part, the drop down. here below in the picture you can see what i mean… what setting am i missing in the control in page designer, so when i type the part number, it filters the list?  Thank you in Advance!  

Hi everyone, I am trying to import CONFIG_SALES_COMB_VALUES table into IFS via DMM. The table has SEQUENCE_NO column which is used to order different combination values. Records are ORDER BY SEQUENCE_NO ASC and they are imported from smallest to largest sequence.  So, I would expect to see 8 records, and they should be displayed in correct order. However, only 6 records are displayed in IFS in different orders.  Please help!

Hello IFS Community, we are using the pegging option in IFS where when a Customer Order is created and release, a shop order is created and linked as well, this is working fine, but a lot of times we need to make hundreds of changes to the Dates of the customer orders, we use the EDIT ALL and when the change gets replicated to the shop orders, we are getting the following questions below hundreds of times, one per line.. is there any way to default this to YES??? to goal is for my users to NOT have to click YES every time.. we are in 24R2    We are using the Edit All 

In IFS resource planning I have defined a resource group as type Tool/Equipment group plus a connected resource representing a machine. I have defined that the equipment should be possible to use both in Maintenance and Project.I can report hours used on a work order but I cant find where/how I can report consumed hours for the same machine related to a project activity.My conclusion at the moment is the resources defined as Tools cant not be used in Project module to report hours – is that true?

After upgrading our use place from IFS Apps 10 to IFS 25R1, we are unable to proceed further after logging into the application using the ifsadmin credentials(not able to log in from other credentials too).All pods are up and running without any problems. However, after login, we are getting an empty page.When we checked the browser network tab, all requests are returning 500 errors with an Access Error message. Please not that for all the invalid requests the response is same.(please check the images).landing page loads without issues.

Hello, I would like to receive information about changes in functionality Move Inventory Part. Between versions 23.1.2 -> 25.1.2 the condition for MOVE_INVENTORY_PART_SVC and PROCEDURE Create_Inventory_Part_In_Stock_Delivery___A restriction has been added:IF (Inventory_Part_In_Stock_API.Check_Exist(contract_, part_no_, configuration_id_, location_no_, lot_batch_no_, serial_no_, eng_chg_level_, waiv_dev_rej_no_, activity_seq_, handling_unit_id_)) THENIF(location_no_ != parent_location_no_ AND contract_ = parent_contract_) THENError_SYS.Record_General(lu_name_, 'CANNOTINSERTNEWLINE: The moving location :P1 already exists at the site :P2. Have to use the existing line when moving further quantities', location_no_, contract_); END IF; END IFWhy was this condition introduced? I would like to know the consequences of removing this condition? The message appears when a second identical offset line is added.   

The positive pay configurations were set up and were working fine. All of a sudden, the positive pay files are not automatically downloading anymore. The files are still being created so they can export through the external file assistant but there is need for the automatic download. I have double checked settings, and everything looks okay. The ACH is set up as well and is triggering the automatic download just fine. Does anyone know why this would happen and how to fix it? Thanks!  

We have a project we are trying to set to complete.  When we Generate Unfinished Work Items, it says there is a Purchase Order Line still open.  The Purchase order was part receipted and an Invoice was processed against this receipt.  The remaining PO balance was then closed.  We have tried Opening the PO and closing but it still won't let us complete the project.

Hello, I can’t find a way into the Page Designer to unabled the edition of the column in Pre Posting table from is own pop-up in the PREPARE WORK ORDER window. This part don’t show the column :   I’d like to do the same on  Task Pre Posting.  Thank for any help. Barth