IFS Solutions

any reason fro not seeing the service notes added from mobile in the app?App to MWO services notes can be visible with same note type where the sync to mobile is enable Once after external service notes, how the customer see those notes? I checked in the service report, that is not available. Version 24R2 SU5

Hi Team,Are we able to perform CIS (HMRC) test supplier verification from out of the box transformer provided ? or do we have to customized it ?I get below error when I try to transfer test supplier verification to HMRC“The submitted XML document either failed to validate against the GovTalk schema for this class of document or its body was badly formed” 

Hello, I have a client that has a distribution order with the same “Planned Receipt Date” as the customer order “Planned Delivery Date”.They want a one-day buffer between them. We have changed dates in the Supply Chain Matrix, lead times, safety lead times, etc. and still the dates are the same. I did not think this was standard functionality.Am I missing something?  

Hi All, In Apps9, can we have a common Wanted Receipt Date for multiple Purchase Requisitions?Lets say we have 3 customer orders where wanted delivery dates are  5/19/2025 , 5/26/2025 and 6/2/2025.Then we run MRP and create Purchase Requisitions Lines. Lets assume that lead time is zero. Wanted Receipt Dates shown in Purchase Requisitions Lines are 5/14/2025, 5/21/2025 and 5/28/2025.  Currently, we manually change the Wanted Receipt Date for a one common date so that all goods will be delivered on that day making it easy for the warehouse. However, this is a tedious task given the high amount of requisitions lines. Is there a way to achieve this more efficiently with minimum manual intervention.   

When we run batch invoicing of service contracts, orders are created with SC order type and the flow looks like the below. This tells us the order will go all the way through and stop at customer invoice.  However, when we do the billing manually from one service contract, the order is created but it does not follow the order flow.  We just upgraded to Cloud and this is a new issue for us. 

Hello,we are preparing transfer of many files (migration reports sent to our DWH) via IFS connect. I would need help with definition of Routing Address. I would like to use original report name generated by migration JOB in definition, but I did not find any placeholder what could be used for it in Routing Address.I must create separate definition of Routing Address and Routing rule for every file name.Is there some possibility how to achieve this with easier configuration?Thanks much for help.Product Version: IFS cloud, 23.2.2Miroslav

When filling out a purchase requisition a user is able to close/cancel the PrePostiingWithSourceAssistant without filling out the mandatory fields. `PurchaseRequisition.client` As this is an after command on a list, a new line is saved anyways.`PurchaseReqLineNoPartTab.fragment``PurchaseReqLinePartTab.fragment` Is there any way to incorporate some sort of client side Do While loop for a command?Are there any other suggestions for this issue?My last option is to prevent the release of the purchase req, but don’t really want to handle communicating to the users what is missing for potentially multiple lines.

Dear all,One of the customer’s have changed their accounting years by  including months of year 2025 into year 2024 and year 2026 .Hence they do not have year 2025 in their accounting periods . When they try to run preliminary year end from 2024 to 2026 they can’t get year 2026 in the” To accounting year field” Any idea on how to sort this issue. Your input is highly appreciated.Thank you Warm  regardsUdanee

Hello!We are looking to create a new 24/7 Work Time Calendar and use it as the Manufacturing Calendar at the Site level. We are curious what other areas of IFS the Site level manufacturing calendar has an impact on. We just want to understand any and all implications of changing that calendar before we change it in our PROD environment. Thanks.

Hi,Can someone please clarify the difference between the "IFS Aurena Notify" app and the "IFS Notify 10" app? Both apps are currently showing all purchase requisitions and purchase orders, instead of displaying only those pending approval by the currently logged-in user.Is this the expected behavior?Is there a configuration required to filter and display only the items relevant to the approver?Also, is there any official documentation or comparison guide available that explains the functional differences between these two apps?Thanks in advance for your help!

IFS Cloud EnvironmentI am trying to assign multiple Resource Groups  to a Work TaskOn the Work Task>Resources tab, I create a new Demand line and  provide a Resource Group and a Planned Quantity of 2. Once the Work Task is Released, it shows up in the Unassigned section of the Maintenance Engineer screen for all Resources in the Resource Group.When someone Accepts the Task, the Work Task no longer appears in the Unassigned section of the Maintenance Engineer screen any other Resources in the Resource Group.I then tried to add another Demand line on the same Work Task. ​​​​The new Unassigned Task shows up in the Unassigned section of the Resources. When the other Resource tries to Accept the Work Task, the following error occurs Same error occurs if selecting Start Work How do I allow multiple Resources to access the Work Task on the Maintenace Engineer screen so they can view the Work Task as well as Report their own time?

Community,One question about project billing.I have a project, has couple no-pat misc demands created and received. but the cost incurred for those no-part purchasing should be billed to another project, how we could make this happen? appreciated your input here. Thank you.

Hi Community,Could someone explain how warranty retention (retainage) is handled in IFS Cloud from a Finance perspective? Customer side (Accounts Receivable) Does IFS create a specific ledger item and GL posting type for the retention amount when the customer invoice is posted? Supplier side (Accounts Payable) Is there an equivalent posting type / account for retention payable on supplier invoices or sub‑contracts? If these postings exist, what are their standard codes (e.g. RET_AR, RET_AP) and where do we activate or customise them? Any pointers to the relevant screens or setup steps would be much appreciated.Thanks!

Is it possible to add data to the schema for an IFS generated report where the layout will be done with IFS Report Designer?  An example would be the Collective Invoice, I need to read data from a custom field on the customer table and display it on a custom layout.  We previously used Crystal Reports where we can join to a database table and display the value, with IFS Report Designer I’m not sure how to do this when IFS has already designed the schema and logic to generate the report. I know objects can be overridden using IFS Developer Studio and custom logic can be added, is this possible with an ordered report?  

Hello,Due to the high volume of manual vouchers (mostly uploaded), we are looking for a solution to have them automatically reversed on the 1st of the following accounting period.Is there a way to automate the reversal of manual vouchers in IFS Cloud?While simulation vouchers are an option, the issue is that the resulting entries do not appear in our general ledger records.We would appreciate your guidance on this matter.Thank you.Fatimetou Taleb

Somethimes you have an Business Reporter which shows you the Field value as  #NAME? Just Run the Report and cancel and the field will show you normal again. 

After upgrading Business reporter to 24R2 version. I am frequently facing an error “Error while calling the projection BrClientAuthorizationHandler”.when I log in for the first time, I am able to load and run the report. However, if I try to load or open another report, I get an error.To resolve this, I have to close all the instances and reopen it.I did not encounter this issue before the upgrade. I am using a user who as all the necessary grants.- BA_SUPER_USER- BA_ENDUSER- BA_DESIGNER-  BA_REPORT_ADMINIs there anything that needs to be refreshed or any additional steps after installation to fix this issue? Tool version: 24.2.1.0Error -  Thank you!Sneha 

Hi IFS Community,Dealing with intercompanies transactions, we have a Company A (“Customer Company”) acquiring services from a Company B (“Supplier Company”) to build an Asset.To do so, Company A establish a Purchase Order with different purchase order lines with a Tax Code “VAT on Assets”, while the Tax Code for the Customer Order in Company B is “VAT on Goods & Services sold”.As, we are using an MHS process flow to create automatically the Customer Order in the “Supplier Company” from the Purchase Order in the “Customer Company”, and then generate a Customer Invoice in the “Supplier Company” which will generate automatically a Supplier Invoice in the “Customer Company”, we have a problem as the Tax Codes on the supplier invoice are not the right ones as they don’t heritate from the Tax Codes indicated on the Purchase Orders lines (ie “VAT on Assets”), but from the only Tax Code specified on the Supplier page.It is wrong as the Supplier can provide services which can be subject to

HiIs anyone aware of a new tax template for Slovakia's 2025 tax reporting to accommodate the VAT increase? Thanks 

Hello,we have configured IFS Cloud with ADFS following documentation.but when we login we get error “Oops! Something went wrongUnexpected error when authenticating with identity provider”In IAM  logs i am getting error “{"timestamp":"2024-12-09T12:57:30.896Z","sequence":8574,"loggerClassName":"org.jboss.logging.Logger","loggerName":"org.keycloak.events","level":"WARN","message":"type=IDENTITY_PROVIDER_LOGIN_ERROR, realmId=e196b366-ba08-4c73-9cbf-eb9bf89f57df, clientId=IFS_aurena, userId=null, ipAddress=10.157.81.10, error=identity_provider_login_failure, code_id=09c96dfb-90de-4bf3-aa57-cb6d7c6ba116, authSessionParentId=09c96dfb-90de-4bf3-aa57-cb6d7c6ba116, authSessionTabId=ifWQc-ipyr8","threadName":"executor-thread-642","threadId":28087,"mdc":{},"ndc":"","hostName":"ifsapp-iam-54f647f7cd-mzhh6","processName":"QuarkusEntryPoint","processId":40}{"timestamp":"2024-12-09T13:05:32.642Z","sequence":8575,"loggerClassName":"org.jboss.logging.Logger","loggerName":"org.keycloak.broker.oidc.Abstr

Hi,I think most Docman users on IFS Cloud or Aurena on Apps 10 have found that things becomes nicer when the Aurena Agent is installed. It enables features that makes the IFS Cloud on par with what we could to on IFS Enterprise Explorer in Apps 10 and earlier.Having said that, the Aurena Agent is not without problems. It needs to be installed, to begin with, and it's "an extra technical thing" that can break.We would like to understand for what purposes our customers decide to install the Aurena Agent.Here's a list of features that becomes possible when it's installed:Deleting local files. This is a good thing for customers that want us to remove a local file after it has been checked in (uploaded) to IFS Cloud. They don't want to have "files lying around." Directly open a downloaded file. Web browsers can open a file that was just downloaded, but it's up to the user to set that up and not something we can control from IFS Cloud. With the Aurena Agent we can make sure it always happen

How can I reverse “Supplier Material for Purchase Order Line” when it is Confirmed and shipped ?  

Hi, Is there a way to limit employees from connecting their expense sheets to organizations in which they do not have an assignment?In below example, employee 10198 is assigned to organization 1510. But he can create an expense sheet connected to any organization. The example shows an expense sheet connected to 1410.   Thank you in advance!

We are using supplier agreements in IFS to handle the price lists received from suppliers. This is a good way to keep track of updated prices. However, some suppliers also give a more general discount, not based per part or purchase order line, which we want to handle in IFS. The principle would be to handle the supplier’s price list in supplier agreement in IFS and then add discounts on the PO based on discount models: Examples of discount models from the suppliers: Discount per order based per total order value (per order) Fixed discount on all ordersWe have tried to use the assortment in IFS to calculate discount per order, regardless of purchase part. We could only get the discount collected if there is a price in “Supplier for purchase part” in IFS. If we add assortment to the same supplier agreement as where the prices are defined, the prices seem to override the general discount in the assortment.  Please let me know if there is a way in IFS 10 to handle discounts per order or s

Hi Experts. In App10, we are able to change the tax code in customer order lines that are originated from Service. Then if we check the same in latest Could 24R2 this cannot be done with the following error. We use 2 different tax codes for the same sales part and it is dependent on whether the order type is NO CO or SEO COThen how the Tax code can be changed under the current constraints as we need to identify how it can be changed otherwise. This Tax code is not available both in the “Invoice Preview” screen and at the “Work Task” level as well, further compounding the issue.This is a significant limitation in the cloud as it worked well in App10, and it introduces additional complexity into the process and severely impacts efficiency. Thanks,Kasun