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Question

Too few tracked components in a shop order when trying to receive

  • February 25, 2026
  • 0 replies
  • 17 views

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Screenshot from Shop Order Tracked Structure showing 5 x serial numbers for the 2 components.
Screenshot from Shop Order History showing 6 x serial numbers for 2 components have been issued

 

We recently went live with lot/batch tracking and serial tracking on some components. 

I am trying to receive a shop order, and am getting an error telling me that there is not enough of the above components in the tracked structure to process the shop order.

 

I have tried regenerating the tracked structure, but am unsure how I can ‘add’ the missing serial numbers into the tracked structures.