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Hi All,I cannot see anything in my SCOPE TOOL login. Do you have any comments to rectify the issue?Best regards,Theja

When creating a new case, and adding text to the “additional info” box, the text is not visible on a finished case. The box contect shows empty but it is visible on IFS’ backgroun system. The problem started somwhere between 10.9.-9.10.2024 and has been repeated on all cases created after that.

Hi everybodySince yesterday at midday, all ours printings in direction of one specific printer stay systematically in Remote Waiting.Notice that :- the printer is a network printer and works perfectly (it's possible print from another application).- the printer agent has been restarted few times, and run.- PDF reports are correctly generated.- We remarked that the printer in default, stopped works after it was in error of printing, resulting of version change of the printer during the printing.Thank you in advance for your help. 

in custom screen we need to change the save location of attachment to outside folder or to cloud location instead of database,so all the attachments should go in separate folder on same server or on cloud location but doesn’t save in database. idea is that that attachments are of different sizea that consume space in DB we need to separate the location.it this possible?thanksyasir 

I am trying to delete some storage zones to reorganize and create new ones.  I have some parts assigned to those zones through inventory part putaway zones.  I can’t delete the storage zone until all the parts assigned to it have been removed.  I do not know what parts are assigned to what zone. The only solution I have found is to click through each individual part listed in the inventory parts putaway zones page.  Is there a way to search by zone to see what parts are assigned to it?

Hello,We are trying to implement the email funtionality at our client on ifs version 22R2.The following has been configured:However we are having the error message:ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$PermanentFailureException: Fatal error while sending data...Caused by: javax.mail.AuthenticationFailedException: 535 5.7.139 Authentication unsuccessful, basic authentication is disabled. [AM6P194CA0085.EURP194.PROD.OUTLOOK.COM 2024-11-12T11:05:06.231Z 08DD029AC35D9EE3] Can you please advise. Thanking you. BRLakshmi

Hi everyone,My password has expired to the new customer portal. The re-set password link from the IFS.com page links back to the old portal with the old user names. Has anyone been able to re-open an account since the change to the new portal? any tips are appreciated Thank you 

I am having issues with my IIS app pool crashing after a make a call to a stored procedure. I get the result and then the next time I want to call the procedure again I get this errorMicrosoft OLE DB Provider for ODBC Drivers error '80004005'Specified driver could not be loaded due to system error 127: The specified procedure could not be found. (Oracle in OraDB19Home2, C:\oracal_driver19installer\BIN\SQORA32.DLL). putting different oracle drivers on has not fixed the problemif I recycle the IIS app pool I am able to call the procedure but it then crashes on the next call.

Hello,I hope this message finds you well.I am reaching out as I need assistance with the BASE SERVER DEV module. I have only one attempt remaining to validate this module, and I am encountering difficulties with the related knowledge.Attached are the five multiple-choice questions (QCM) I am struggling with. Any guidance or support you can provide would be greatly appreciated.Thank you in advance for your help!Best regards, 

Can we have more control over the permissions for viewing ?so I can set the visibility of change management for everyone to view but I want to limit the other issue types or even better to have control of certain categories,  I want to utilize the system without crippling any departments, I want certain requests not to be viewed or be visible to IT Service Desk.  yet in the same time I want IT Service Desk to have visibility over everything as they are spoc I have tried to do the form designers visibility but eventually the change history showing all the changes to Service Request and I cannot take that away that action visibility from service desk

Hello Here I have built an integration with another application, although I am having an issue with the last stage,    basically my tickets have a reference number for the other system which shall be used for API callnow I got stuck on a part where I want to query the attachments on the other system and download them for each ticket number  example Assist reference number 12345 - the other system reference 54321» anothersystem.sa/api/v2/attachment/54321 » returns list of attachments IDs» anothersystem.sa/api/v2/download/attachmentid » insert as an attachment on Assist I created http outgoing channel, but I am not sure how to capture the response for that GET call,I have read the documentation over and over yet I couldn’t find anything that could help me in my scenario   here is how I imagine my datamappers to look liketriggering action > GET Call > Response > filter response and draft another GET call based on the response parameter> save attachment.  I am open to any ideas

Does the key “Ctrl + Arrow up/down have a function in IFS Cloud?

Hi, We have been working on several integration projects which involve either sending data from IFS or pushing data into IFS mainly through RESTful API’s. For some of our external systems calling into IFS I was thinking it would be good to check the status of our IFS instance before commencing with the operation. Is there a suitable IFS Rest API I can call which shows the status of our IFS instance? I would prefer doing this rather than calling something else to see if our IFS instance is operational.We are currently running IFS10. Many Thanks,Dan

Why this shipment freight charges invoiced tick updated ? 

Is it possible to change the project colors please ? ( different color for each project) 

We would like to add a custom field to MWO, we followed the following answer (https://community.ifs.com/service-touch-apps-mwo-mro-43/mwo-customization-new-field-14556) we made all the steps but we are blocked on step 11. Where could i find the UI DESIGNER ?How could we use UI DESIGNER please. For information we use IFS APP10 EE UPD 18  

Which function or process updates the 'Shipment Freight Charges Invoiced' checkbox ?

Hi all,In IFS Cloud, it is possible to view all the NCR (Non-Conformance Report) information for end users without granting them access to all sites and companies by using specific configuration settings and  roles or any other options available ?Kindly let me know the solution.Immediate response is highly appreciated. Thanks.

Hello,Is it possible to use the parameter Week in a custom field please ? I need to create a custom field in the screen below and i need to get the Week dateI have a problem because i do not have the value V. Is there any solution please ?

Hi Experts, I'm trying to login to cmb server production through cmb b scope tool but my login do not work. Any idea how can i reset my login?  Thank you,Heshala.

The Q3 results for the IFS Community were outstanding, thanks to the fantastic contributions from all our community members. Although the number of new topics slowed down, we saw a significant increase in traffic, with over 1.1 million views compared to Q3 2023. Additionally, our average response time decreased to less than 3 days, a remarkable improvement from the 12 days in Q3 2023. 🌟 Outstanding Contributors:In assessing our community engagement — where points are awarded for posting replies, earning likes, and securing the 'best answer' label — IFS partner @Marcel.Ausan is taking the lead followed by @SimonTestard  and @Chanu_Yazi .🔝 Most likely to Respond:Marcel Ausan tops the list, posting the most replies at 245, followed by Simon Testard with 178 replies and Chanu Yazi with 134 replies.💜 Most liked:@Alexander Heinze and Marcel Ausan are taking the top ranks in this category with 99 and 109 likes received respectively. Simon Testard is closing the podium with 81 well deserved

Hi all,I would like to retrieve the login history records for users.I've gone through some discussions in this community but haven't been able to figure it out yet.I've already  set up in the window "Set History Log", but I'm unsure how to access the records.I want to know where I can find the records after completing the setup? or I need to set in other window?

Hello, I wondered if there was a way to limit the amount of order lines that populate when pulling up a customer order. We have some very large orders that have thousands of order lines so it can take a while for them to load when we pull up the order. Is there a search parameter or something similar I can set so that the customer order would only load a portion of the lines to begin with? For example, if I only wanted to look at non-invoiced lines, could I load the order with just lines in the “released” status? We are currently still using IFS 9 Applications. 

Hi there, We are currently trying to gather data on turn around times for approvals within IFS across all object types.  This will be used for KPIs for administrative activities/tasks across the business. The challenge we are facing is that Apps 10 does not say when an approval route was started within the Approval Routing view.  Has anyone else overcome this challenge and if so, how did you do it?

Looking for help configuring Microsoft Fabric with IFS Application. we need some assistance with getting MS Fabric and IFS API's Authenticated so data exchanges can happen.