Is there any documentation for the Incoming Orders process or any documentation that could answer the following questions?
• How does the application determine the contract (site) to apply to the order? For instance, we have 1 order that finds the contract (site) but others that don’t so I would like to understand what the determining factors are.
• Is there a way to have the system enter the Input UOM, Input Qty and select the appropriate SPL for the order without these being on the Customer’s PO?
• Is there a way to include on the Incoming Order and the Customer Order what the customer’s PO sales price is so that it can be compared to what the current sales price actually is?
Product Version: 24.2.5
Question
Incoming Orders Documentation
Hi
I can provide some partial feedback, but unfortunately, I don’t have the answers to all of your questions.
- The Site selected is based on what you define on the Customer Record.
- Located on the Sales subpage, Message Defaults tab. The field is called EDI Site.
- If one is not defined, a user would have to select a Site before the Incoming Customer Order can be Approved.
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- It’s been a long time since I’ve looked at Input UoM. Is this something that your EDI middleware can hardcode or create a rule for if the customer is unable to send it on their 850?
- Traditionally, I’ve sent this in the Notes field with a prefix such as “Purchase Price: X” as most customers want IFS to calculate the correct price when the Customer Order is created. The notes fields would get carried over natively to the Customer Order.
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