Supply Chain

Hello,The customer has a background task error when using the "Send invoice" functionORA-20115: SendEinvoiceAttachInv.The "Send Einvoice Attach Inv" has already been removed by another user.              This works very well in most cases, but we can't detect the origin of the problem in some cases.The function is used to generate files to be sent to Tenor / Chorus.Do you have an idea ?Thanks a lotRegards,Isabelle

Hi, Would it be possible to use assortments (caracteristic model, or any other available field on purchase part assortments) to set up Purchase Requisition (PR) rule ? The client request is to apply a PR authorisation rule as per 4 values setted on assortment.Today, they are using “Supplier ID” with these 4 values, so once the user choose a purchase part on the PR with a value on the Suplier Id, the process of PR authorisation is triggered. Thank youRegards,

We have a part that has been serial tracked but now we want to receive it without serial tracking so we tried to delete it but we have got problem. We are using IFS APP 9. At the beginning when the part was created, all checkboxes in Part/General/Serial tracking were checked. The part has been in stock once but now it is all out from stock. Now we want to receive new coming PO without any Serial tracking.We could disable all checkboxes except “After Delivery Serial Tracking.”When we try to disable it and save it comes upp error message “ The part exists in part serial catalog”We tried to delite the part from Part Serial catalog but it comes up another error message “It is only allowed to remove a serial that has been renamed”Does anyone know how to solve this issue?

We some parts that have been set with Serial Tracking in error.  I’m trying to clear the flags but am getting an error that “The part exists in the part serial catalogue”.  What can we do to clear the Serial Tracking on these parts?   

In the calculated planning data, the 'period' field holds a value of 12. Does this value refer to a past period or a future period in this context?  If the current period is November, what specific periods does this calculation encompass or refer to?

Currently, when a Sales Part is created, it is automatically defaulting to a Sourcing Option of Inventory Order.  We are using a the Sales Part Counter (Event Action) to generate a new Sales Part number, and even when the team sets the Sourcing Option to Shop Order, once the Part Counter gives them the new number and they place it into the Sales Part Number field, the Sourcing Option reverts back to Inventory Order, and they have to change it again to Shop Order.  Is there a way to set the default for our Sales Parts to Shop Order instead of Inventory Order?

In some of the users, the Purchase Requisitions lines contains more than 100 lines is not populating in the PR Page- IFS Apps 10 IEE. Could you please throw some knowledge on this why this is happened ? Thanks & RegardsSaran 

Dear community.I have a part rented out to the customer and would like to receive it back after the rental is ended.End rental done in rental work bench and RMA created.It is not possible to return the part on stock:RMA no return possible on return lineWhat is the issue with the return in this case? It was possible to create the credit invoice. T&RDADUDE

Hi All, Assume we have an intersite flow starting from the Purchase Order as this.Internal PO - P100126Internal CO - P10576External PO - P100127 There are two requirements.All changes (Price, Qty, Date, Cancellation) made to internal PO, should be replicated to the other 2 orders. Any changes cannot made to external PO and should not be moved to other orders.Is there any data setup available in the application that allow those two requirements? Thanks in advance.

Hi,I’m trying to create a scrap credit for parts from a supplier. Originally Our Customer scrapped the parts at their site and we gave them a credit note.Now we are generating a credit request from our supplier but the system seems to want the units in stock. Which obviously can’t happen.How do we get around this issue?  

23R2 cloud environmentEnvironment: https://ifsgcsc1-d03.demo.ifs.cloud/Supplier Agreement: H100Contract Change Order: 123We have a customer who has licenses for Contract Change Management but not for Sub Contract. The customer needs to have track of the supplier agreements changes. We are thinking about how we can fulfill the customer requirement using Supplier agreement and Contract Change Management.I know that is possible to use Object connections and attach the Contract change order to the Supplier agreement:   however, it is not possible to progress the Contract change order with a change type  ‘Supplier’, because the sub contract number is required, and as I mentioned before, the customer does not have sub contract license.  On the other hand, it is not possible to progress the Contract change order without change type:  It is possible to link the supplier agreement with a contract change order without using Sub contract and progress with the Contract change order flow? if so, ho

Hi….again!This issue relates directly to the post below…We have the Send Dispatch Advice Automatically set on for all our sites, for inter-company orders. Yet when the order is delivered, the Dispatch Advice Sent box remains saying No….screenshot below.. As mentioned, the slider is ticked on the site to send the advice automatically…. We can send the advice manually but find it a tad annoying that in our config environment this was working perfectly. Has anybody had anything similar occur??? Many thanks.

Hello,  When invoicing its foreign subsidiaries, our customer wants to use a different currency exchange rate in the sales order valuation and in the invoice.We haven't found out how to use one type of exchange rate in the sales order and another type of exchange rate for the invoice. If you can help... thank you very much!Isabelle

Hi All, I have a customer that is focussing more and more on his Supply Chain planning and looking at the IPAP details. Now they have parts that use Condition Codes (NEW/DAMAGED/REPAIRED). The repairs are done externally by their supplier and this is handled through the External Service orders. Now, the external repair process creates a CO to send the damaged parts to their supplier and a corresponding Po to receive the repaired parts back. In the IPAP we see these PO’s with repaired parts. Now comes the crux: the company has an internal decision that the repaired parts are only to be used in the Service Department, not in Production. So they actually don’t want to see the incoming Po’s of repaired items because this throws their supply chain for production a bit off.  So actually, they would like to exclude parts based on condition code from the IPAP overview. But i don’t see any possibilities on this in the standard IFS solution. Would anybody have any additional tips on this?   Some

Hi AllI am new here and new to IFS. We have a requirement where a customer might buy e.g. 18x PARTAWe actually stock PARTA in bags of 1, 5 and 10 for ease of picking/packing/handling.As far as the customer is concerned they are buying 18x PARTA, however in the background we know the most effective way of picking/packing these parts is 1x BAG OF 10, 1x BAG OF 5 and 3x BAG OF 1.We operate with price breaks, so 1-5 of PARTA would be £x, 6-10 would be £y and 11+ would be £z. Option 1In an ideal world we would just add 18x PARTA onto the customer order, and the stores would be told to pick/pack 1x BAG OF 10, 1x BAG OF 5 and 3x BAG OF 1.This means that the price break side of things works correctly. Option 2The other option would be that we add 1x BAG OF 10, 1x BAG OF 5 and 3x BAG OF 1. to the order, but then the price breaks get messed up and the customer ends up paying more for the goods. Does anyone have any thoughts on how we can achieve Option 1? Or any other approaches we could look at

I need to change the Advanced Settings Parameter = Mode from 0 to 2. When changing the value I get the response that the value has changed on another server id. This other server is shutdown and disconnected. How should I approach this? 

Hi everyone, We are trying to ship parts with a customer ownership, but when we “Report Picking”, this error message appears.“The ownership info on the source location does not match the ownership info on the destination location”Does anyone know what that means ? We did the same thing as usual, and normally we don't get this message, and both location are company ownership, so i dont get it. Thanks for your help !

Hi everyone,I’m having an issue with copying an exiting customer order which has CO lines with tax.When price and discount option is ticked when copying CO , the tax amounts will not be fetched correctly in the newly created CO, but there can be seen a tax code in the CO line. Tax line is removed from customer order line tax lines.If price and discount option is not ticked , tax amounts are correctly fetched.  Can anyone help me to understand why this is happening? Regards,Kithmini

Hi, Is it possible to setup sales pricing based on combination of configuration characteristic.For example: If I have selected ofOption A in Regulator and option 1 in Pressure range, the price offset is $100 Option B in Regulator and option 1 in Pressure range, the price offset is $120  I tried using the Sale rule by manipulating the Characteristic quantity as 1.2 to get the calculated pricing as a work around. The issue is we have lot of such cases which needs this manipulation and updating for any changes in pricing is tricky and more time consuming. Any other thoughts or solutions. Thanks in Advance. Regards,Siva

Hi,In this flow I’m getting below error “Sender and Receiver must be in the same site when demand code is Purchase Receipt.”… when I’m to move a qty in arrival location to another location…It is not allowed to enter the same site as the receiver even the error message suggest - understandably there is no place to enter location ID (for a movement within the same site ).So, if I’m not missing something, my assumptions are…movements can only be done within the same site Only from an Arrival location (may be non Picking) to a location in a remote warehouse cannot do movements within sites belongs to same company cannot do movements within sites belongs to different companies - obviously since Shipment Order is not supported Please share your thoughts. Thank youChitrangana 

Good afternoon, Background: I have created a Customer Order which has as Customer customer ABC, and as customer to pay the invoice, a different customer XYZ.Issue: Then, after I create the preliminary customer invoice, I cannot create post it as I encounter this error that Customer does not have a default Tax Book.Other details: The system uses Italian localization, but is fine configured, both customers have the default Tax Book defined, and in order to investigate, I have created 2 other customer orders, one for each of the customers, where the payer is the same customer code as in the customer order, and in such case I can create the final invoice. The Customer Order has a Free of Charge item, where only VAT has to be paid, but we need to create a final invoice that will go on the government portal for VAT purpose. Did anybody encountered this error before? How did you solved it?

Hi,Customer Owned parts are externally-owned stock that is supplied by a customer (or a supplier for the customer) with the intent that the material will be transformed (maintained, repaired, overhauled, or used as a component) and eventually returned to the customer (or supplier).However, when we try to create a customer order detail line for delivery purposes, it can't be saved if the field data Owner = "Customer Owned". If we remove the delivery confirmation (Unchecked confirm deliveries) we can create an order using customer-owned parts.Any thoughts on this behavior?  Regards,Nikila Dissanayake

Hi All,In Purchase Requisition, when a particular No Part Requisition line is in Partially Authorized status, the changes can be made. No error is triggered.But the same process is done for Part Requisition Lines, error has been triggered.(updated the Qty as an example) Would be much appreciated if someone could explain the two different behaviors when the line is in Partially Authorized status. (Our assumption is, when a line is in Partially authorized, the changes are not allowed regardless of the Part/No Part lines) Thanks in advance.

Hello every onehow I can change the default value for the Part TypeThanks in advance  

Hi Team, I would like to know is there any pricing functionality in IFS to support the specific customer pricing requirement where they have different prices based on the quantities range and when system fetch the price it should break down the total quantity and select the prices from different price ranges in which the quantity falls and aggregate the price. For example Pricing Information So, when the order is received for the 350 qty then the total price for that part should be Order informationAppreciate your prompt response!! Thank you,Mithun K V