Supply Chain

Hi all,I’m looking for some guidance regarding the Customer > Message Setup configuration in IFS.When adding a new message class, in this case DESADV, the Sequence No field is not being populated automatically. As shown in the screenshot, the existing INVOIC message class has a Sequence No populated, but the newly added DESADV line remains blank.  Any guidance would be appreciated, especially if there are specific steps required when adding a new outbound message class such as DESADV for ASN processing.

I want to send an item to a supplier for further processing. Afterward, I will receive a new item with a new value.Where can I add the item to the processed item so that the withdrawal and shipment are handled automatically? 

Will there be adversely affect/cause issues, if the receipt date on inventory part in stock line changed after a data migration process? 

We have a sporadic issue when some users go to enter a new charge line on a customer order, the new line will display in the table, they will choose the charge type then when they click OUT of the charge type field, the whole new line disappears.When the line disappears the ‘Cancel New’ option is available. it appears the system knows there is a new line but no longer displays it for the user.It is nearly impossible to recreate and only happens to two employees so far. The only way they can correct it is by signing out of IFS Cloud and then logging back in.Has anyone else experienced this behavior? 

Scenario: There are three inventory parts: A, B and C. Part A is assembled from B and C.When the customer places an order, the customer order lines in IFS are entered as B and C. However, only assembled Part A is available in inventory at the time of customer order shipment.How should this scenario be handled in IFS Cloud? Please provide some suggestions. Thank you.

Scenario: In the Sales module, 100 pcs are shipped in one delivery, but the customer only accepts and inspects 90 pcs upon actual receipt. Accordingly, the customer can only be invoiced for 90 pcs. The remaining 10 pcs can only be accepted, inspected and invoiced in the following month.How can this business scenario be implemented in IFS Cloud?With the current Delivery Confirmation function in IFS, once 90 pcs are confirmed as accepted, the remaining 10 pcs cannot be inspected and accepted separately in subsequent processes.We hope the official IFS team can optimize and enhance this function, as this business scenario is extremely common in the Chinese market.

Hello, I hope you are well.In location - Warehouse Management>Financial Control>Analysis>Inventory Value per Period, under the Value by Cost Level and Location Group tab, in the Quantity column, there is a value that is showing as negative for a certain part number. I have already performed all the analyses to find out why it is showing as negative. When summing the total quantity in the column, this value is exactly what is in stock.Does anyone have any idea how I can find out where this negative value is coming from?

Our purchasing department would like to know if it is intended that the Purchase Order Lines overview screen is not editable? I’m in IT so I have access to everything and I can’t modify this screen. My reasoning I gave her that you can’t do mass changes on this (e.g. change all the dates or change the inspection criteria) is because this view PURCHASE_ORDER_LINES_ALL combines both no part order lines and part order lines views. So maybe because of this and no part order lines having different primary keys than part order lines that maybe this is why? If someone could give me a reason or tell me that this screen is editable and I’m missing something, that would be very helpful.

Hello Team,  I am new here.  I was trying to deep dive on some  issue for Shop order.  I hit road block as I could not find the When Inventory Part “Status” was make inactive to Active? not sure how to check that?  Can anyone guide here?  Thanks in Advance.,

Is it possible to make notes mandatory on count per inventory part/Count per count report if the count is rejected due to exceeding tolerance levels?

Hi Experts,I was wondering if there is a way to assign sales amounts to ‘part condition codes’, so that, when the condition code uses in a customer order fetches this price ?. If not possible any workarounds ?Thank you,Roshan

Hi,Siince upgrading to 25R1 SU9, we have new error messages appearing especially on purchasing and customer transactions : Very long message on the right hand side and we cannot get the whole text.Has anybody else experienced this problem ?Thanks and Regards,Anne-Sophie

Hi,We are having a gost demand in some parts in the IPAP table. We are only expecting a demand for 27th July. However, we have an unexpected demand on 26th July. The demand planner period starts from 26th July.  We have this behaviour for a few parts and need to understand how that demand was calculated. Thank you in Advance. Kind Regards,-Kavinda Jayaratne 

Hi all,I’m looking for some guidance on how to handle availability controls linked to MRB Head records.We recently introduced a new availability control rule (PACKAGING_QA) to block part movement. While reassigning dependencies, we found that the old rule (“Packaging QA”) is still referenced by several records in MRB Head, so there is no way for me to delete this old rule.The issue is that the MRB Case screens do not provide any option to update the Availability Control ID. However, querying the SQL view mrb_head confirms the old rule is still associated with those records. Has anyone encountered this before, or can advise on the correct IFS approach for this situation? Thanks

We run across the issue sometimes, that a shipment delivery note is not getting printed automatically even though it is set as an optional step in the shipment type: The issue is then that the main customer order (principal structure) remains in Released status instead of switching to delivered.

Hello,Issue Description:When performing Copy Part in IFS Cloud, all general information from the existing part is copied to the new part, including Estimated Cost, Minimum Quantity, Dimensional Quality, Safety Stock, and Lot Size.However, these fields should default to 0 in the new part, as no transactions have been performed on it yet. Instead, the values from the original part are being copied, which is incorrect.Kindly let me know if this is according to IFS standard or if we can fix the issue.Regards,Kruthika

Hallo guys, i have question about Shop Order which generate from Shop Order Requsition result from MRP Perform. Why Shop Order which i generate from Shop Order Requsition still calculate on next Running MRP?This causes the calculation to be doubled, because of the demand from shop orders and MS level 1 

We have observed after updating to 25.2.3 , user was not able to use Supplier LOV in Supplier-Purchase Specification information screen. We have analyzed and raised case with IFS. IFS has responded and accepted this case as most likely a core product error.IFS will release fix as per their policy.  

Hi My customer is heavily using rental assets. In IFS at the moment rental asset planning is quite manual.I saw some customers and partners previously dealt with situations where businesses are heavily using rental fleets. Renal assets can be moved between sites or between companies. How would you normally track the intrasit rental assets, as soon as we ship the assets that rental asset is no longer visible in IFS until it receives back. If it is on rental yes we can track through the customer order but how we can track it when we are moving the assets? So planning team can see these assets are about to recive to X internal company etc.All possible suggestions are welcome.Thanks,Chamath

Hi All,I’m working with a customer who has a large rental fleet.I’m trying to understand how other customers plan their rental fleet in IFS. Right now, assets ownership with (“Company Rental Asset”) or rented from a supplier (“Supplier Rented”) are not planned automatically.The Rental Asset Availability page shows which rental assets are available and their rental duration, but it seems like all planning has to be done manually based on rental demand.I wanted to ask if there is an out-of-the-box solution in IFS to plan rental assets more accurately, or if anyone can share how other rental fleet customers handle this.Your thoughts would be greatly appreciated. Thanks,Chamath

Hi All, Is there any possibility to hide a remote warehouse from the “Ship Goods and Asset” view. We are using remote warehouse as a project location. Once the project is over we ideally wants to hide/remove from the usage.Is there a way to hide specific remote warehouse from the view? Tried following option in warehouse navigator but does not have an impact on here. Did anyone had a similar requirement?Thanks,Chamath

Hi, I would like to get some information about why this issue occurs. It is not reproducible, but I have several orders where it has occurred.The topic is about the status Arrived after receiving from direct delivery.The status is not always present, but the position is set to automatic closing.I am sending the test plan in the attachment.

A. What is your idea?1) ClassificationOpportunity for improvement2) Brief descriptionWhen Part Storage Requirements are entered, a record is automatically created in the Part Dangerous Goods Classification page, as both pages share the same logical unit.Some customers identify dangerous goods that are to be delivered via a shipment when there is a part record created in the part’s dangerous goods classification window and therefore, it is misleading when an automatic record is created in Part Dangerous Goods Classification page when storage requirements are entered.Ideally, Part Storage Requirements and Part Dangerous Goods Classification pages should work independently.B. Context and scope1) Who is affected?Internal usersCustomers Partners2) FrequencyFrequentlyC. Value and impact1) What is the business outcome?Improves productivity or efficiency Enhances user experience Supports compliance or reduces risk2) Impact scale5 — Enterprise-wide3) WorkaroundCurrently, an option to ‘Clear’ fi

When I use the milestone/staged payment, my invoices doesn’t shows up in “Invoiced Purchase Orders”. My order P8933 is using Milestones and these lines are matched with the supplier invoices. As seen below lines are in state “Invoiced”:But when looking in “Invoiced Purchase Orders”, this order will not show up. Only orders which I have matched using a receipt/arrival are there. The PO is received and closed. Am I doing something wrong? 

Hi,After we input consumption reference, where can find the data?Thanks.