Service (Touch Apps, MWO, MRO)

Object Connection Transformation provides the means to support object connections to be accessed from business objects other than the ones to which they are connected. In order to do so we have to specify an object transformation method. For some scenarios it is not possible to map the target and source columns due to the fact that the source columns are not included in the target database view. Therefore how can we use custom Database methods for Object Connection Transformations ?

Hi everyone,i have question about document management macros. I want connected word tempalte document to the row in application (for example row of audit) and after create new document, or after attach i want the data from application to be filled into a word file.I have some macros block from enviroment test TQA CMB. But macros are only functional when i do checkout file (edit) - then is data filled into file.I think that the macros for action create new, and check in doesn´t work.  You dont have anyone sample macros for there actions please? I dont know employees who would be familiar with writing these macros.And another question is, it is possible to filled data from row to the fille at the action “VIEW” - do you know? I will be happy for any answer, thanks.   

Hi everybodyIs it possible to send a document in document revision via e mail for every month?(like a reminder) I’m using IFS 9. If so, how? Thank you

Hi people,Does anyone know why I’m getting the faield transactions sometimes “Entity not found”?The customer is using mwo app10 upd8.It updates everything, the steps, assignmet, pictures, but the method to save the status of the work task does not update. could it be the quality of the customer’s internet, something in mobile server or other reason?Tks

There an operational report in IFS that list out all on the shipments that are assigned to a consolidated shipment? 

Hi ,can anyone tell , how can we set the initial screen in mobile after the person login.example : once  login we get the home menu , can i change it to any other screen . App param:i could see one option in app param where we can set the initial screen in mobile but it is limited to Home or joblist .thanksmuthujayashree R

Hi all :)We have a lobby from where the customer needs to take action. The different lobby’s forwards to either a view or a Quick Report. Customer would like to have the context menu pop up automatically when forwarded to the destination, list view or quick report, I can not find this kind of Startup behavior in standard settings, neither for the view or the object… I this possible?   Thanks in advance :) 

Hello, would anyone know what the 80926 is referring to? This seems to be standard as we see it in multiple implementations OOTB. Appreciate the help  

When I am trying to ship the parent product after repair steps are completed,I am getting exception as “Parent unit cannot be marked for shipment when component repairs are in-process”.When I check the component repair unit, the task is completed and all seems fine.Could someone please advice what am I missing?

Is it possible to generate works orders using separate pm actions based on the hours runtime of a machine or km’s driven by a vehicle using standard functionality in IFS Apps 8?I only see options to base this on day, week, month or none in the maintenance plan (shown in the attached image) so I would guess not using this but I wonder about an event based on measurements / readings taken and entered into the system.Anyone else had similar requirements?  

May I get the customer portal complete user guide / document ? I cannot see any documentation on customer portal basic configuration  process, how to create profile of a customer , how to provide access , if multiple / concurrent login possible in customer portal, How many users may use one customer portal license etc.Please advise.

Is it possible to build the quote page , under repair portal user?A named license user has the privilege to create quote under RMA page.But, A Repair portal license holder doesn't have that privilege to access quote.  Is it possible build ta quote page from UI designer?

Hello, We need to use document approval for sales quotation approval. This because we have to approve the sales quotation by different users before release. Can someone help me with the statement to trigger the release of the sales quotation, when the connected document is released.  The event trigger is not the problem, but the action to preform the release of the sales quotation. A general direction for the statement is needed . The document title is the same as the sales quotation number.  Thanks

I have a business rule on task_attachment table, but in my output XML, I need the request_id of the request that the associated task is attached to.  It seems that I can only access fields from the task_attachment table as parameters in my output XML.  I understand I can include a select XML query in my output XML to lookup other values.  Can someone please post an example of how to do this? Thanks in advance

 You can use the parameter values ​​as follows to search the screens with especially date ranges.When you open the screen, you can act like a quick report.&Bas .. &Bit    

Has anyone added an approval template to a document class?

I'm getting an error in when initializing the aurena native mobile app  : initialization failed due to meta data redeployment Anyone help with this?

Tasks with a future SLA Our SLA’s are generated based on the plan start date. But if the plan start date is greater than 31 days, these tasks do not go into PSO.They only go into PSO when the SLA is within the next 31 days. Is there a way to include Sla’s greater than 31 days? This is used for our preventative maintenance tasks that are booked months in advance 

I am trying to see Aging Distribution Orders, currently what i have shows me the object version of the report which if anything changes then it drops off my category, i want to see only the status history change that is over a certin amount of days. any help would be greatly appreciated. Thank you in advance below is how my current SQL is written objstate NOT IN (        'Closed',        'Cancelled'    )    AND   (        trunc(TO_DATE(objversion,'yyyymmddhh24miss') ) <= (            SELECT                trunc(SYSDATE) - 61            FROM                dual        )        AND   trunc(TO_DATE(objversion,'yyyymmddhh24miss') ) >= (            SELECT                trunc(SYSDATE) - 120            FROM                dual        )    )

Can we create Stack Bar graphs under Lobbies in IFS? Please share the valid steps to achieve.

 I have done some investigations and found: The Tan blocks indicate the Shift Time of the Technician as per the Work Calendar specified either in the Person record or App Param (by default).But I’m unsure why the Blocks aren’t visible for all the Technician’s? It doesn’t correlate with schduled breaks either.

Hi,I wrote client script to close request with alert based on some condition , below i mentioned client script code. It is working fine but multiple times the alert pop up is displayed as shown in below screen shot.Can anyone please help me to figure out this issue.Client script:var req = getControlValue('request','request_id'); var pro = getControlValue('request_unit','product_id');var user = setDBValue("USER_DEF19",pro,req);var plc = getControlValue('request','user_def19');var plcou = getDBValue("COUNT_PLACE",plc);var cou =round(plcou,0);if (cou > 0)var s = setDBValue("REQ_STATUS",req);alert("substation is shut down!!"); ThanksRamya

HiHow can i add a description to a custom report so that it is displayed alongside the report name in the reports screen.  

HelloI’m developing our use of Service and Maintenance module (not used before). I am struggling to find a screen view to see the hours actually reported against a WO when an employee uses the Report Time page to enter their time.Any help much appreciated, Sarah

Hi Team,  I am trying to configure App Param "RECEIVED_TASK_EVENT" but I can not see the task.last_received_person_id or task.last_received_dttm consistently set.The app param description is as follow,“The Event Type used to determine if a Task has already been received on a mobile device. When populated, a Task Event Generation business rule must be configured to create this task event when LAST_RECEIVED_PERSON_ID changes from empty to populated.”Need to understand how the baseline code is setting last_received_person_id, and last_received_dttm when the mobile user has "received" the task? how can I configure RECEIVED_TASK_EVENT app param? and what are the possible Param Values that can have?Thank you in advance for your help on this. Regards,Wickram B.