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FSM6- Reports not attaching to notification emails

  • December 3, 2020
  • 1 reply
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Customer is on FSM6 u6 on the Azure Cloud.   They are trying to get an invoice to attach to an email notification.

The notification will go out but the attachment (invoice pdf) is not attached.  

It did work in 5.7 but something must have changed that is not documented.

 

 

Best answer by Lee Pinchbeck

Hi @Margaret 

Is there anything in the notification log? Are you able to share the setup they have for the notification and confirmed the referenced attachment exists by the same ID still in FSM?

Kind regards,

Lee Pinchbeck

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1 reply

Lee Pinchbeck
Ultimate Hero
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  • Ultimate Hero
  • Answer
  • December 3, 2020

Hi @Margaret 

Is there anything in the notification log? Are you able to share the setup they have for the notification and confirmed the referenced attachment exists by the same ID still in FSM?

Kind regards,

Lee Pinchbeck