IFS Solutions

Hi IFS Team,The work task was completed on 28/12/2025 via the mobile work order; however, the status update in the IFS application was delayed by one day.We have an event trigger that executes when the work task status changes to “Completed.” Due to the delay in the status update, the related event trigger for “Sending report to User” was also delayed.Could you please advise on how this issue can be resolved to avoid such delays in the future?  

Hi All, What will happen if we not renewed the IFS Licences AMC

I am trying to generate a GS1 QR Code in IFS Report Designer but cannot find a way to create a group separate to separate the columns that will create the QR Code.   Wadaco Configuration has been created so that FNC1 code 10 = LOT_BATCH_NO and code 241 = PART_NO.   I therefore created a READ ONLY custom field that using the following SELECT statement:   SELECT '10'||lot_batch_no||chr(29)||'241'||part_no FROM INVENTORY_PART_BARCODE WHERE objid = :objid   If I copy and paste the value from the custom field into Wadaco GS1 Barcode 1 on clicking SAVE the the value of the LOT_BATCH_NO is displayed in the Lot Batch field and the value of PART_NO is displayed in the Part No field. Unfortunately, adding the custom field to IFS Report Designer the ascii value appears to be ignored as copying the value displayed on the report and pasting it as above the full value appears in the Lot Batch field. Can someone pl

Hi all,Users are required to send E-Invoices including invoices images based on their custom layouts but when processing an e-invoice it always picks the default/standard print layout and generates the xml.There are layouts made based on different country requirements and need to set it up against each company print and currently when trying to send e-invoice there is no option to select it. Is there a way to achieve this or any alternative solutions?Appreciate your answers and suggestions.Thank you.

Are working in IFS app10.   And we have added extra investment. but when we are activate the extra investment it will not go over to the objects base value (but it looks like the hole amount inc. the extra add investment are in the activating) - some bugg or ? 

It seems both apps gets updated and the functionality seems to be quite identical. What is the exact difference between the 2 apps? 

Hi,I am facing an issue when moving files from Database to FTP. Currently we are using APP 09 UPD 08.  Below are the steps I’ve followed,I have two repositories: TEST_DB and TEST_FTP. The TEST_DB is of the ‘database’ repository type and is set to the usable state, while TEST_FTP is of the ‘FTP’ repository type and is set to the generating state.   I have configured the FTP details under Repository Address and User, and I have also created a document class on the FTP server with the exact name that I am going to use to move the files. First, I selected the relevant repository IDs. However, when I clicked Next, the document classes were not listed. So, I manually entered

Hi everyone,If there are inventory parts that currently have an on-hand quantity in stock, what are the available options to remove or clear those quantities from the system?Could you please share the recommended approaches or best practices (for example, adjustments, transactions, or any standard processes) to handle this scenario?Thanks in advance for your support and insights. 

The sales part has already been added and the assigned work.  

Hi, I’m running into an issue with navigation from a lobby element to a quick report. Not sure whether this is expected behavior in IFS or a potential bug. Context:I have a Lobby element that navigates to a quick report and applies a filter based on the selected Site parameter. Example: Lobby element navigation setup: Quick Report SQL: Observed behavior / Problem:First navigation: When selecting the Lobby element for the first time, everything works as expected. The Quick Report opens and correc

Hi,I have installed oracle database metrics exporter for production database. Is there a way to use it with ifs-monitoring Grafana dashboards.If yes what are the steps involved which needs to be performed. Or I have to install Prometheus on a separate server and use it.Regards,Sahil Gupta

Hi,I would like some advice on best practices that your company follows.My customer’s main business is rentals. The company owns equipment and rents it to customers. The equipments are often shipped to other companies in different countries for customer projects.I am facing a situation where equipment is rented to another company in a different country. This is an intercompany rental.We can create a customer order with a rental line from the supply site and ship it to the demand site. However, I am not sure how customs clearance is handled in this case.When clearing customs, the receiver may need to show customs documents. The customer order provides a proforma invoice with only the rental value, not the full equipment value.In rental cases, does the receiver use the rental proforma invoice as the import value? Or do we need to create a separate manual proforma invoice showing the full equipment value?How is this usually handled in th

Is it possible to select multiple internal customer orders and send order confirmations via MHS at the same time?

Hi Experts, I would like to understand, what is the Schedule Value used in tasks (in scheduling tab) related to the FSM–PSO integration?What is the purpose of this value and how it is used within the integration flow? I also want to understand how these values are set up and where the mapping for different schedule values is defined.All values appear as numeric IDs. Are they represent a time duration or simply an id?If it is an id, where is it defined. Also, can these values be customized, or are they hardcoded by default. Best regards,Suvini

Hi Sometimes we are getting only evening slots when customer requested for get appointment. we have Moring, afternoon and evening  appointment templates. for specific request we are sending all the appointment templates.usually  PSO will give 12 * 3 (Moring ,afternoon, evening) but below task it was  fetched only evening slotsI have verified  availability /Skills /shifts of the resources  everything was fine. Half of the resources having  evening shifts compare to Moring and afternoon. but still resource of available in Moring and afternoon too. could please help me out how we can check why PSO gave only evening slots?    Thanks, 

Created an inventory part, its product structure and routing. Also created a repair structure revision and repair routing revision of the same. Then completed a manufacturing shop order of that part. Then created a repair type shop order of the part > reserved it > issued it. On the “shop order multilevel repair structure” page, the repair shop order is visible but on expanding the sidebar it does not show any subitems.>>Any prerequisites missing for that? 

In the Disposition Shop Order, when I RMB on the Disposition Line → Select Part Identified. I get the below error message.“The quantity reserved tor part XXX on site xx at location xxx should not be negative.” Could anyone assist me with this.

Hello, We are using B2B as a customer shop portal with some CRIM’s to approximate the functionality to a webshop/B2C. The functionality is limited and suboptimal given that our basic need is a B2C portal. However, the implementation project chose this option over a third party webshop. We have approx 20 000 B2B users. Sidenote: I am starting to wonder if any other IFS customers in the world are using the B2B portal like we do. If someone has any references, experiences or know anything about this, please DM me.  The matter at hand: Is there any way to separate B2B from MAIN visually, to help the end-user understand where he is? Currently the only distinction is the URL, which is not intuitive for end-users:MAIN: https://ifs.prod.no/main/(...)B2B: 

Hi Team,I processed a customer order using a 'Purchase Direct Supply' code. However, during the RMA process, the stock was received at my site instead of being returned directly to the supplier.Since these are non-inventory purchases, how can I return the stock to the supplier from my location? 

Within Warehouse Tasks and Task Priorities, Help suggests twice that Warehouse Task Priority can come from the Task Source (assume the Customer Order) before the Default Priority from the Task Type is fetched.  “The priority of the warehouse task can be received from the different sources of warehouse tasks at the time of creation, dependent on such the varying importance of different customer order lines. It can also be set from the default priority value entered for every different type of task in the warehouse task type setup. Priority is an important component of all the business logic created around the information of the warehouse task, including needs for sorting rows according to priority order.” And; “Priority - The priority is a numerical value valid from 1 to 99999 where value 1 means the highest priority. The attribute is mandatory; a valid priority number must be entered for each task type. It s

Hello,We need to be able to extract all the inventory discrepancy lines modified/validated by Jingyi in recent days "in € amount"... do you have a procedure?Kindly help me with this.Regards,Kruthika

 Can anyone advise why PrePosting on Material Req has this ‘double pop up’ thing going on in 24R1, please?  I create a new Mat req, save the header.  PrePosting pane pops up.  I enter an Account Code and then the ‘Edit’ panel pops up.  In 23R1 the Preposting Panel just popped up and we entered Account, Cost Centre and Brand details there?  V clunky workflow now … unless I’m missing something?   Thanks.

We are just beginning to use Business Reporter and some of our users are getting this error when attempting to open BR reports to edit:Microsoft Office Document Customization“This document contains custom code that cannot be loaded because the location is not in your trusted locations list:_____________________.  If you trust this document you can save and open it from a location on your computer.  For more information, see ‘http:\\go.microsoft.com/fwlink/?LinkId=99104.Others users can open any of the reports just fine.I know we can add a location to trusted locations, but to share reports for maintenance this isn’t practical for our purposes, and we would like to understand why this is happening for some users and not others.Has anyone else seen this and found a solution?  We are on Apps10 UPD6, although the same issue occurred on Apps 10 UPD4. 

Need a little guidance here.  I created a lot-controlled part with a lot size of 1 and it created the as-built structure for each lot I created.  I have a repair structure and a repair routing, and I create a repair shop order and ensure that I turn on multi-level repair before I save the shop order. I am getting the materials that I may issue as part of the repair as materials as well as the finished good part on the shop order materials.  I then manually reserve the lot number of the finished good part but here’s the rub. I am NOT getting the multi-level repair structure as I have in the past with serialized parts.  What am I missing??The documentation says it’s possible but…Thanks in advance!

Hi All, Do we need to have a Supplier with the Company ID to receive the invoice from the supplying side?I tried to implement this, and now I have an error in the In Message Lines window.ORA-20110: IdentityPayInfo.IDENTITYPAYEXIST: Supplier XXXX(Supply Company) does not exist in the company XXXX(Demand Company) in the Payment module.Thank you.Kind Regards,-Kavinda Jayaratne